Smart Money People Logo
Share this page

Nottingham Building Society reviews

Nottingham Building Society Logo
Rated Good 4.05/5

Nottingham Building Society reviews

Verified business

Review summary

People rate this company as Good based on 16 product reviews

Average score of 4.05/5
5 star
63%
4 star
6%
3 star
0%
2 star
0%
1 star
31%

Latest positive rating

5/5

like the banking experiences in Sheffield Centre b...

Unlike the banking experiences in Sheffield Centre branch we were treated with common courtesy by more than one employee. In less than 15 minutes we... Unlike the banking experiences in Sheffield Centre branch we were treated with common courtesy by more than one employee. In less than 15 minutes we transacted our business in a fast secure way even though the lovely lady admitted she was new to the job. Ten out of ten for customer satisfaction Read more Read less

{"display":"David","full_name":"David","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Branch Notice
David 19th July 2024

Latest negative rating

1/5

Remortgage

They can’t be bothered to do it themselves so pass you off onto a company called Optima, which isn’t made clear in the initial process.... They can’t be bothered to do it themselves so pass you off onto a company called Optima, which isn’t made clear in the initial process. This company is shocking and Nottingham are nearly even present in the whole process! Read more Read less

{"display":"Hkw","full_name":"Hkw","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
eSaver
Hkw 11th April 2018

About Nottingham Building Society

Your financial needs and personal circumstances are ever-evolving. Your money goals are one of a kind. You're saving for different things and earning money in different ways. Work might not be 9–5 anymore.

You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.

Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.

Nottingham Building Society at a glance

Reviews for Nottingham Building Society

Showing 11 of 16 company reviews

like the banking experiences in Sheffield Centre b...

Branch Notice 19th July 2024

Unlike the banking experiences in Sheffield Centre branch we were treated with common courtesy by more than one employee. In less than 15 minutes we... Unlike the banking experiences in Sheffield Centre branch we were treated with common courtesy by more than one employee. In less than 15 minutes we transacted our business in a fast secure way even though the lovely lady admitted she was new to the job. Ten out of ten for customer satisfaction Read more Read less

Rated Excellent 5/5
Read more product reviews

Beehive Money lifetime ISA - EASY

Notice ISA 4th June 2024

I have a Beehive Money lifetime ISA which is under Nottingham building society and when using it for my first purchase they were very helpful... I have a Beehive Money lifetime ISA which is under Nottingham building society and when using it for my first purchase they were very helpful and provided all the documentation I needed swiftly Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Brilliant

    Face to face advice and good friendly service.

  • 5/5

    LISA

    The LISA is a fantastic way to build a deposit for a first time buyer. You gain interest and get 25% government bonus, giving you... The LISA is a fantastic way to build a deposit for a first time buyer. You gain interest and get 25% government bonus, giving you the opptunity to save £10000 in only 2 years. It has been a great tool for me to build my deposit Read more Read less

  • 5/5

    10

    5 Sterne Services das beste was mir passieren konnte

  • 1/5

    Remortgage

    They can’t be bothered to do it themselves so pass you off onto a company called Optima, which isn’t made clear in the initial process.... They can’t be bothered to do it themselves so pass you off onto a company called Optima, which isn’t made clear in the initial process. This company is shocking and Nottingham are nearly even present in the whole process! Read more Read less

    {"display":"Hkw","full_name":"Hkw","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    eSaver
    Hkw 11th April 2018
  • 5/5

    good interest rates

    interest rates on their esaver accounts are good & amongst best on market for instant access & easy to set up new account

    {"display":"Richard Turner","full_name":"Richard Turner","avatar":{"url":"\/assets\/uploads\/avatars\/users\/62526.png"}}'s avatar
    eSaver
    Richard Turner 8th February 2018
  • 4/5

    Local company quietly offering a good savings package

    Small local building society, I might have overlooked their offers had it not been mentioned on a well known money saving website. Offering several accounts... Small local building society, I might have overlooked their offers had it not been mentioned on a well known money saving website. Offering several accounts with better interest than I could get elsewhere for regular savings, I have subsequently opened other similar accounts with them. The only niggles are that you have to open the account at a branch, and have a classroom that has to be taken in person to be updated but that is a minor inconvenience. Read more Read less

    {"display":"Deb Patrick","full_name":"Deb Patrick","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Regular Saver
    Deb Patrick 8th November 2017
  • 1/5

    Do not recommend

    Throughout my whole experience which has been a little under 12 months I have experienced nothing but problems. Unfortunately in my experience the broker I... Throughout my whole experience which has been a little under 12 months I have experienced nothing but problems. Unfortunately in my experience the broker I was dealing with liked to work at their own pace, as an example it took them 2 weeks to send off my proofs for approval and had no real reason as to why apart from 'I have been in meetings' Their communication was shocking throughout and since I have logged my last complaint about the process I have never heard from her since. Regrettably I have recommended 2 of my friends to use the Nottingham (this was before the problems started) and they have also experienced issues. One of them went to the bank instead after being messed around with proofs and the other is battling through. The only positive is they have no fees and one of the case handlers (Shaz) is about the only person who follows up when they say they will or completes anything in a prompt time frame. I would never consider using or recommending them again. Read more Read less

    {"display":"Chloe Robinson","full_name":"Chloe Robinson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    eSaver
    Chloe Robinson 25th May 2017
  • 1/5

    Bureacratic and poorly run

    Moved my savings here after finding them on a maoney-saving site. Offered a good interest rate on an online account. I wanted instant access as... Moved my savings here after finding them on a maoney-saving site. Offered a good interest rate on an online account. I wanted instant access as am doing up my house and need to pay builders etc. Have tried to move funds to a current account but was made to jump through hoops: forms to be filled in which then had to be certified. Luckily, I have a friend who is a doctor so was able to get this done free of charge. Forms were all sent via snail mail which defeats the object of an online account. Hence, this took days rather than the minutes when amending details on a laptop. Forms also failed to arrive. I've asked them to close the account now. So, the 'instant' access has taken almost a month now. Oh, and they manged to leave a £1000 of mine in a 'suspended' account which made me even more frantic as I'd thought it had been lost. What is more, while they do pick up the phone quickly, you are then left on hold for 5-10 minutes which is far too long when you're paying for the call. Read more Read less

    {"display":"Cat P","full_name":"Cat P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    eSaver
    Cat P 4th May 2017
  • 5/5

    Perfect

    One of the only banks that would give us a mortgage due to partner just becoming self employed, they have been fantastic with us

    {"display":"Alyn Carrahar","full_name":"Alyn Carrahar","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage
    Alyn Carrahar 26th April 2017

    Products from Nottingham Building Society

    Showing products offered by Nottingham Building Society

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice