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Bath Building Society reviews

Bath Building Society Logo
Rated Excellent • 4.66/5

Bath Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
See more on their website
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Award winning organisation
    Award winning organisation
  • Runs volunteering programmes for employees
    Runs volunteering programmes for employees

Review summary

People rate this company as Excellent based on 2,230 product reviews

Average score of 4.66/5
5 star
83%
4 star
11%
3 star
2%
2 star
2%
1 star
2%
Reviews for Bath Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

Very helpful, friendly staff, always give sound advice

Very helpful, friendly staff, always give sound advice

{"display":"Mrs PN","full_name":"Mrs PN","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Mrs PN 9th March 2025

Latest negative rating

1/5

Can’t log in.

Can’t log in. Have been sent unique ID and changed password. Still no joy.

{"display":"Madison","full_name":"Madison","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Madison 7th March 2025
See more reviews for Bath Building Society products

About Bath Building Society

As a mutual organisation Bath Building Society operate solely for the benefit of borrowers and savers and not external shareholders.

Based in Bath since 1904, it has two Branches, on Wood Street, Bath and one in Oldfield Park as well as a customer service team based in the Head Office.

Bath Building Society offer a range of products across mortgages, savings, business, charity and trust accounts.

Bath Building Society at a glance

Contact details

Website
Visit provider website
Phone
01225 330014
Email
[email protected]
Social media

Reviews for Bath Building Society

Showing 11 of 2230 company reviews • Last reviewed within 7 days

Very helpful, friendly staff, always give sound advice

Savings • 9th March 2025

Very helpful, friendly staff, always give sound advice

{"display":"Mrs PN","full_name":"Mrs PN","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Excellent customer service and options.

Savings • 9th March 2025

Every time I have visited the beach office, I have been seen quickly by a welcoming and helpful member of staff. I am very pleased... Every time I have visited the beach office, I have been seen quickly by a welcoming and helpful member of staff. I am very pleased with the customer service and by the savings options, which compare favourably with thebig banks’. Read more Read less

{"display":"Jane ","full_name":"Jane ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Always very helpful and friendly in Branch

    Always very helpful and friendly in Branch

    {"display":"Carol M","full_name":"Carol M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Carol M 9th March 2025
  • 5/5

    Local society with several actual branches locally.

    Local society with several branches locally. Staff always helpful, great to manage things in person, although I understand online is available

    {"display":"Louise S","full_name":"Louise S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Louise S 9th March 2025
  • 5/5

    Great service, local, friendly , helpful.

    Great service, local, friendly , helpful.

    {"display":"Kappa","full_name":"Kappa","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kappa 9th March 2025
  • 5/5

    Bath Building Society are the Best!

    Fantastic to be able to phone up and get to speak to somebody in the branch. I’ve been with BIBS for many years, have moved... Fantastic to be able to phone up and get to speak to somebody in the branch. I’ve been with BIBS for many years, have moved away from the Bath area but retain my two accounts with them. Read more Read less

    {"display":"Karen","full_name":"Karen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Karen 9th March 2025
  • 5/5

    Great customer service

    Staff are always friendly and take time to listen to customers. Highly recommend to friends and family.

    {"display":"James","full_name":"James","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    James 9th March 2025
  • 5/5

    Keep It Local!

    There are financial institutions offering a little more interest on some products but I do consider it important support local folk. I like to think... There are financial institutions offering a little more interest on some products but I do consider it important support local folk. I like to think my savings are helping local first time buyers. IMO Bath has far too many students renting properties that should be first time buyers or family homes. Read more Read less

    {"display":"JJ C","full_name":"JJ C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    JJ C 8th March 2025
  • 5/5

    Great, High interest savings account.

    Great, High interest savings accounts from a great city. This really got me, as it is also a building society you have a bit of... Great, High interest savings accounts from a great city. This really got me, as it is also a building society you have a bit of a more say in what happens, and the support is great. Could do with a slightly better website login and appearance, but that is not as important for a bank- the banking is, so I give it 9/10. Plan on opening more savings accounts as well in the near future. Read more Read less

    {"display":"Mathew","full_name":"Mathew","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mathew 7th March 2025
  • 5/5

    Over 70 years and I still trust them with my savings.

    When I was a child my Mum opened an account for me at what was then Bath Investment & Building Society decades later to become... When I was a child my Mum opened an account for me at what was then Bath Investment & Building Society decades later to become Bath Building Society. Now aged 82 years, I still invest with them as I receive consistently good rates of interest and customer service from the staff there is `second to none`. Read more Read less

    {"display":"Cyril James","full_name":"Cyril James","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Cyril James 7th March 2025
  • 1/5

    Can’t log in.

    Can’t log in. Have been sent unique ID and changed password. Still no joy.

    {"display":"Madison","full_name":"Madison","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Madison 7th March 2025

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