I came into register my husbands death. He only passed 3 weeks ago and I really didn’t know how I was going to cope with... I came into register my husbands death. He only passed 3 weeks ago and I really didn’t know how I was going to cope with all the paperwork I would be expected to complete. Jane took me into a private room and over a cup of tea she reassured me and helped me complete the forms required. I would like to say that all dealings I have had with Bath Building Society have been excellent and nothing is too much trouble - even when I popped into the temporary branch at Head Office whilst Wood Street was having a make over. Thank you so much again. Read more Read less

We visited the Branch in Moorland Road today and we were served by Rachel, who helped us with the figures needed for our tax return.... We visited the Branch in Moorland Road today and we were served by Rachel, who helped us with the figures needed for our tax return. We always receive excellent personal service and like that we are able to come into a local branch and see a friendly face. Read more Read less

I like the fact that it is local and also provides passbooks, unlike some Building Societies.

I was served by Rachelle in Oldfield to open a Fixed Rate ISA. Personal service and helpful staff.

I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because... I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath stating I had only a limited time to fund my account, I telephoned Bath to cancel my application. Little did I know that Bath had gone ahead without my consent and knowledge. This caused me a 4 hour telephone call to different bank and building societies trying to track my matured missing ISA Read more Read less

All the ladies in Wood Street were first class and Ella was very helpful in assisting me. Many thanks to you all!

Very informative and helpful staff. I was served by Daisy who was really polite and friendly. Very pleasant experience.

I needed help to open a Trust account and Lauren at Bath Building Society was quick to respond, provided clear information and instructions and set... I needed help to open a Trust account and Lauren at Bath Building Society was quick to respond, provided clear information and instructions and set up the account quickly. Bath Building Society had the best account to suit my needs. Read more Read less

Tim Randall (Bath BS - Mortgage Advisor) was highly responsive, efficient and personal. Very impressed with the service provide. Not only during the initial processes... Tim Randall (Bath BS - Mortgage Advisor) was highly responsive, efficient and personal. Very impressed with the service provide. Not only during the initial processes - but Tim was quick to chase down questions and close any issues. Would I recommend Bath BS - absolutely! Read more Read less