Surprisingly straightforward. Prompt response to emailed & phone queries. Satisfying ID requirements simpler than for other businesses.

Excellent service from Bath Building Society. They opened our trust account quickly and efficiently, making the whole process straightforward and stress-free. Lauren was particularly excellent... Excellent service from Bath Building Society. They opened our trust account quickly and efficiently, making the whole process straightforward and stress-free. Lauren was particularly excellent — responsive, helpful and professional throughout. We really appreciated the efficient service and would happily recommend them. Read more Read less

I visited Wood Street and spoke to Ella. Always straightforward and helpful whether in person or by telephone communication.

Competitively priced retention products with a smooth application process.

Jane was very friendly and helpful- you are always treated as friends at Wood Street branch.

A title issue on our house sale led to needing specific products from Bath Building Society to allow our related purchase to go ahead. They... A title issue on our house sale led to needing specific products from Bath Building Society to allow our related purchase to go ahead. They were very flexible and responsive and a pleasure to deal with. Read more Read less

really helpful and good service quick & easy to deal with

We have received an excellent service from Bath Building Society, in particular Sharon and Tom.

The team have been very responsive and helpful throughout the process of setting up a Trust fund. They were always polite and actively sought to... The team have been very responsive and helpful throughout the process of setting up a Trust fund. They were always polite and actively sought to assist when I was unsure of the next steps. Lauren in particular was very helpful! Read more Read less