Tim and the team were fantastic, as well as being incredibly responsive and making the process incredibly clear along the way, they went to extra... Tim and the team were fantastic, as well as being incredibly responsive and making the process incredibly clear along the way, they went to extra efforts to make this mortgage happen. I'm incredibly grateful. Read more Read less

Nick is very experienced and he is so kind and capable to hold our hands through the whole application process.

I needed some help with an online account and was really pleased with the service given by Chris. Very patient with a calm manner that... I needed some help with an online account and was really pleased with the service given by Chris. Very patient with a calm manner that made the process of setting up an online login very easy. Read more Read less

Very happy with mortgage application process and service from Tim (mortgage advisor). Competitive rate and advised of an alternative cheaper product that met my needs.... Very happy with mortgage application process and service from Tim (mortgage advisor). Competitive rate and advised of an alternative cheaper product that met my needs. Only negative was the old fashioned paper application form. Read more Read less

I had a problem accessing my account on line customer service Chris was brilliant so very helpful and pointed me in the right direction

We had friendly and helpful service and the transaction was completed quickly and competently.

I love BBS because of its local and convenient branch and its opening times and good rates.

Staff were professional and my account was opened in branch in a timely manner. Docs sent as promised.

Staff were friendly, helpful , knowledgeable and professional. Nice to have personal face to face help and advice without having to do transactions online.