Bath Building Society Mortgages Reviews
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Bath Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Bath Bu...
READ MOREBath Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Bath Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.
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Bath Building Society Review Insight
What are people saying in their reviews?
Customer Service
33% of feedback is Process related
Customer profile
Top Age Profile: N/A
Top Channel Preference: N/A
Your Mortgages Reviews
75 reviews
Get Productgreat service
Nick is a great member of staff, goes above and beyond
Reviewed on 20th May 2022BBS Member Feedback
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Get ProductResponsive Staff
Friendly, efficient and fast; great overall service
Reviewed on 20th May 2022BBS Member Feedback
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Get Productvery knowledgeable
answered all questions with confidence and asked questions that I need to consider.
Reviewed on 18th May 2022BBS Member Feedback
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Get ProductBIBS Approach
Apart from the few occasions when messages get missed (and these are very few), I have always found this lender to be responsive, courteous, prompt and helpful. Persons on the help desk and BDMs know their 'stuff' and offer meaningful guidance
Reviewed on 16th May 2022BBS Member Feedback
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Get ProductEfficient and helpful
Well done, helped me with enquiry and I know more now and hopefully I will get the follow up offered.
Reviewed on 12th May 2022BBS Member Feedback
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Get ProductFriendly, approachable with interesting niche products
A case was declined last week on affordability grounds as the underwriters were 'uncomfortable' with the income being sustainable. I submitted a request on Friday 6th May to review the decision and provided evidence in support. Today, 9th May, in a chat Read more
A case was declined last week on affordability grounds as the underwriters were 'uncomfortable' with the income being sustainable. I submitted a request on Friday 6th May to review the decision and provided evidence in support. Today, 9th May, in a chat with Nick, I was told that my request has been referred to the underwriters. Whatever the result of the review, which I hope is favourable, the responsiveness of the Society to my enquiry was excellent and I am in no doubt about the process in which it is engaged.
Reviewed on 9th May 2022BBS Member Feedback
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Get ProductVery flexible for rent a room
I am always happy with my interactions with bath as they are clear and transparent
Reviewed on 6th May 2022BBS Member Feedback
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Get ProductVery good
Live chat was a very useful tool!
Reviewed on 20th April 2022BBS Member Feedback
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Get ProductGreat service
Whilst in the end we decided not to accept the BBS offer we can not praise the focused and friendly attitude enough. Thank you for a great experience!
Reviewed on 15th April 2022BBS Member Feedback
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Get Productlive chat
Tom was excellent in clarifying my query
Reviewed on 14th April 2022BBS Member Feedback
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Get ProductOnline Chat
Quick and efficient response and directed as to the next stage
Reviewed on 13th April 2022BBS Member Feedback
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Get ProductPut your trust in Bath Building Society!
5/5 - need I say more! For all your mortgage needs, there is no better place.
Reviewed on 3rd April 2022Lucy Gray
Get Productvery responsive and willing to help
Tom has gone above and beyond to get me a call back later to clarify a complex query - amazing
Reviewed on 30th March 2022BBS Member Feedback
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Get Productexcellence of support
straightforward, to the point and most efficient
Reviewed on 30th March 2022BBS Member Feedback
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Get ProductThank you!
Thank you! Quick reponse to queries! :)
Reviewed on 30th March 2022BBS Member Feedback
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Get ProductExcellent service
My Mortgage Advisor, Tim, was extremely pleasant and helpful. Nothing was too much trouble despite me contacting him numerous times with questions and queries. He made the whole traumatic experience of house purchase bearable!
Reviewed on 28th March 2022BBS Member Feedback
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Get ProductSimple to deal with
Having spoken to my bank and being underwhelmed by their response found Bath BS on Google and got through online really quickly. No annoying bot or click through menus. Tom was helpful and arranged for a specialist mortgage broker to call
Reviewed on 24th March 2022BBS Member Feedback
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Get ProductOnline chat
Really helpful and knowledgeable
Reviewed on 23rd March 2022BBS Member Feedback
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Get ProductTim was great
I've spoken to Tim a few times over the past couple of years as circumstances have changed. He actually remembered me even though we haven't spoken in some time. Very helpful and informative as always.
Reviewed on 22nd March 2022BBS Member Feedback
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Get ProductGreat personal service
Very quick and friendly service and good criteria
Reviewed on 21st March 2022BBS Member Feedback
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