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Bath Building Society: Mortgages reviews

4.70
Based on 312 reviews, last reviewed 3rd Jul 2025
29% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

always really quick on live chat always really quick on live chat Reviewed on: 3rd July 2025
Luke F's avatar
Luke F

Latest lowest rating:

1

My mortgage process was delayed because essential qu... My mortgage process was delayed because essential questions were not asked promptly by Bath at the outset. This delay ended up costing me over £1000 d... Read more Reviewed on: 24th April 2025
George 's avatar
George

About this product

Are you looking for the right mortgage to secure your dream home? We collect Bath Building Society mortgage reviews to help you make an informed decision when choosing your mortgage lender.

Bath Building Society is a mutual organisation that offers a variety of mortgage products. It’s important to fully understand the terms, conditions and interest rates of a mortgage product. If you’re unsure, always consult the lender or an advisor.

If you’re interested in a mortgage with Bath Building Society, check out our reviews to learn more about the lender. Find out what products existing borrowers have taken out and how satisfied they are with it. Learn more about the application process, and how supportive Bath Building Society was throughout. Find out more about the member benefits available. All of this and more can be found in our Bath Building Society mortgage reviews.

Have you had a Bath Building Society mortgage? Share your experience with others on Smart Money People. Tell us about the application process: was it simple to understand and did the lender support you well? Share any experience you have had with the customer service team. Have you encountered any problems throughout your mortgage term? Whether good or bad, write a Bath Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Bath Building Society Mortgages reviews (312)

always really quick on live chat

5
always really quick on live chat Reviewed on: 3rd July 2025

8/10 would recommend

4
Great entry intot he bank with a "mortgage welcome care package" sent to our home. Where we would have loved to have seen some more proactiveness was at the end of our initial term. People are busy and we just go into the remortgage process, and we ended up leaving for a gbp 100 saving per month.... which is grea,t but if BBS were to have gotten in touch plenty in advance with a price match or competitive quote, we may have stayed as we enjoyed our experience with BBS. Reviewed on: 30th June 2025

All in all a positive experience with bath building...

5
All in all a positive experience with bath building society if I have had an issue it has been resolved quickly and efficiently.if I was in the market for another mortgage I would they would be top of my list Reviewed on: 26th June 2025
Reply from Bath Building Society Thank you for taking the time to leave us a review, it's great to hear that we were able to help and resolve issues quickly. Ian Birch Senior Mortgage Advisor Response date: 27th June 2025
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Bath Building Society

Thank you Tim and the team!

5
From the very first phone call Tim has been absolutely exceptional. He went out of his way to help me in my niche circumstances and ensured I was updated every step of the way. The service from the entire team has been speedy and professional but my experience with Tim has been outstanding. Not only did he support me in securing a better fit for my circumstances but above all he was patient and kind and is a real credit to your Company. Thank you Reviewed on: 25th June 2025
Reply from Bath Building Society Thank you so much for taking the time to leave a review. I am so pleased that Tim and the team were able to help with your niche circumstances. I will pass on your kind words. Ian Birch Senior Mortgage Advisor. Response date: 26th June 2025
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Bath Building Society

New Mortgage rate swap!

5
My Buy to let mortgage was coming to the end of its fixed period and Bath were very quick in contacting me, helping me select a new product and implemented this very quickly so that I could benefit from the better rate as soon as possible! Great service. Reviewed on: 25th June 2025
Reply from Bath Building Society Thank you for leaving a review and I am so pleased that we offered a great service. Thank you also for your continued custom. Ian Birch Senior Mortgage Advisor Response date: 25th June 2025
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Bath Building Society

Quick fast response found out what i needed to in se...

5
Quick fast response found out what i needed to in seconds Reviewed on: 19th June 2025
Reply from Bath Building Society Hi Darren, thank you for taking the time out and leaving some feedback. This is great to hear you had such a quick response. Ben Hutchings, National Account Manager Response date: 20th June 2025
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Bath Building Society

complicated case - web chat offered telephone call w...

5
complicated case - web chat offered telephone call which was v helpful Reviewed on: 19th June 2025
Reply from Bath Building Society Thank you for taking the time out and leaving this feedback. This is great to hear. Ben Hutchings, National Account Manager Response date: 20th June 2025
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Bath Building Society

Really friendly bank with very friendly genuine staf...

5
Really friendly bank with very friendly genuine staff who care. Reviewed on: 16th June 2025
Reply from Bath Building Society Hi John, thank you for taking the time out and leaving us some feedback. This is great to hear. Thanks again. Ben Hutchings, National Account Manager Response date: 16th June 2025
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Bath Building Society

The process was very smooth, the staff are efficient...

5
The process was very smooth, the staff are efficient and the rates are best in the market! Reviewed on: 13th June 2025
Reply from Bath Building Society Thank you so much for taking the time to leave a review and your kind words. I am so pleased that we were able to offer a great service. Ian Birch Senior Mortgage Advisor Response date: 16th June 2025
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Bath Building Society

Thank you to Tim and the team

5
Tim and the team were fantastic, as well as being incredibly responsive and making the process incredibly clear along the way, they went to extra efforts to make this mortgage happen. I'm incredibly grateful. Reviewed on: 5th June 2025
Reply from Bath Building Society Thank you for taking the time to leave a review, I am so pleased that Tim and the team offered a great service and I will pass on the comments to everyone involved. Ian Birch Senior Mortgage Advisor Response date: 5th June 2025
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Bath Building Society

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