Bath Building Society: Mortgages reviews

4.67
Based on 208 reviews, last reviewed 2nd Oct 2023
108% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
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5%
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3%
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1%
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5%

Latest highest rating:

5

very helpful alex was very helpful and friendly Reviewed on: 2nd October 2023

Latest lowest rating:

2

Very slow process, lots of obstacles. While we are delighted to work with a local business and to be issued with a mortgage, the process took nearly 7 months. We hoped to complete end of M... Read more Reviewed on: 21st July 2023

About the Mortgages

Are you looking for the right mortgage to secure your dream home? We collect Bath Building Society mortgage reviews to help you make an informed decision when choosing your mortgage lender.

Bath Building Society is a mutual organisation that offers a variety of mortgage products. It’s important to fully understand the terms, conditions and interest rates of a mortgage product. If you’re unsure, always consult the lender or an advisor.

If you’re interested in a mortgage with Bath Building Society, check out our reviews to learn more about the lender. Find out what products existing borrowers have taken out and how satisfied they are with it. Learn more about the application process, and how supportive Bath Building Society was throughout. Find out more about the member benefits available. All of this and more can be found in our Bath Building Society mortgage reviews.

Have you had a Bath Building Society mortgage? Share your experience with others on Smart Money People. Tell us about the application process: was it simple to understand and did the lender support you well? Share any experience you have had with the customer service team. Have you encountered any problems throughout your mortgage term? Whether good or bad, write a Bath Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Bath Building Society Mortgages reviews (208)

very helpful

5
alex was very helpful and friendly Reviewed on: 2nd October 2023

Excellent service from start to finish from all members of staff that we dealt with.

5
We have recently taken out a 'buy for university' mortgage with Bath BS. From start to finish, all of your staff have been absolutely excellent but a particular shout out to Ian Birch, Rebekka and Jalani (the latter, both in the mortgage admin team). Our application was not that straightforward and under short timescales but the support of your staff could not have been better. I'm also aware that there were many staff that I did not engage directly with that supported our application. Reviewed on: 29th September 2023
Reply from Bath Building Society Thank you for taking the time out and providing this feedback. This is great to hear. I will pass on your comments to all of my colleagues mentioned and I wish you well in your studies. Ben Hutchings, Head of Mortgage Sales. Response date: 29th September 2023
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Bath Building Society

Prompt response

5
Very quick and efficient service, and agent with a very wide knowledge. Reviewed on: 27th September 2023
Reply from Bath Building Society Thank you for taking the time out and leaving this feedback. This is great to hear. Ben Hutchings, Head of Mortgage Sales Response date: 27th September 2023
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Bath Building Society

All questions answered

5
All my questions were answered and a link provided where needed Reviewed on: 25th September 2023
Reply from Bath Building Society Thank you for taking the time out and leaving this feedback. I'm glad we were able to assist. Ben Hutchings, Head of Mortgage Sales Response date: 25th September 2023
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Bath Building Society

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