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Bath Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.82 (391 reviews)

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4.82

Based on 391 reviews, last reviewed 16th Apr 2026

163% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Nick Thornton is very helpful Nick Thornton is very helpful in all the steps, in taking details from us, filling the application forms and also checking details of each and every i... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

My mortgage process was delayed because essential qu... My mortgage process was delayed because essential questions were not asked promptly by Bath at the outset. This delay ended up costing me over £1000 d... Read more Reviewed on: 24th April 2025

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About this product

Bath Building Society have a range of mortgages for different borrowing needs.

Some of the specialist mortgages that Bath Building Society offer include student mortgages, rent a room mortgages and joint borrower, sole proprietor.

Bath Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Mortgages reviews (391)

Nick Thornton is very helpful

Nick Thornton is very helpful in all the steps, in taking details from us, filling the application forms and also checking details of each and every items. And also initially explaining the risks and benefits of the products are really great. Reviewed on: 16th April 2026

Sharon Adams is fantastic

Spoke to Sharon a couple weeks back and she helped me with a DIP. Spoke to her about the FMA today and was given the same consistent service. The big 3, energy, efficiency and integrity remain as the top priorities within this Building Society and the service they provide. Thank you Bath, and especially thank you Sharon! Reviewed on: 2nd April 2026

Reply from Bath Building Society Hi Nathan, thank you for taking the time out and leaving us some feedback. This is great to hear and i will pass on your thanks to Sharon accordingly. I'm glad we could assist. Ben Hutchings, National Account Manager Response date: 7th April 2026

Our experience was excellent

Our experience was excellent throughout the entire process. Reviewed on: 31st March 2026

Reply from Bath Building Society Hi Mike, thanks for taking the time out and leaving some feedback. This is great to hear. We will catch you in due course. Ben Hutchings, National Account Manager Response date: 2nd April 2026

I would recommend Bath Building Society to anyone

from day one Tim Randall has been super professional and has led us through all the application with ease, always been available to discuss any queries quickly to smooth out the whole process. Reviewed on: 30th March 2026

Reply from Bath Building Society Thank you for taking the time to leave us such a great review. It's fantastic to hear that Tim has provided such a professional service and I will pass on your kind comments to him. Ian Birch Senior Mortgage Advisor Response date: 30th March 2026

Tim is very helpful and very quick at replying

Tim is very helpful and very quick at replying Reviewed on: 19th March 2026

Reply from Bath Building Society Thank you for taking the time to leave a review. It's great to hear that you have received a great service from Tim. I will forward your kind comments to him. Ian Birch Senior Mortgage Advisor Response date: 20th March 2026

Great service

Tom was fast, knowledgeable and very nice to talk to. Reviewed on: 16th March 2026

Reply from Bath Building Society Thank you for taking the time out and leaving us some feedback. This is great to hear and will pass on your comments to Tom. You know where we are if you need us again. Ben Hutchings, National Account Manager Response date: 17th March 2026

Mortgage for mature borrowers

Bath Building Society was able to consider a mortgage for mature borrowers and at a reasonable rate , and flexible conditions. Telephone responses to queries were dealt with efficiently and in a friendly manner . Reviewed on: 12th March 2026

Reply from Bath Building Society Many thanks for taking the time out and leaving some feedback. This is great to hear and glad we were able to assist. Ben Hutchings, National Account Manager Response date: 13th March 2026

I searched online using AI for the mortgage product...

I searched online using AI for the mortgage product that suited us best and was directed to 2 building societies. The Bath terms was the best by some distance. I emailed and got a very prompt response and then was guided through the process by an excellent Representative- Tim Randall. From beginning to offer in principle to full offer in Reviewed on: 11th March 2026

Reply from Bath Building Society Thank you for taking the time to leave a review. I am so pleased that you received a great service and I will pass on your kind comments to Tim. Ian Birch Senior mortgage advisor Response date: 13th March 2026

Fantastic support from business manager Kerrin White.

Fantastic support from business manager Kerrin White. He has always on hand to help guide me through the initial process, criteria to ensure the case fits and he has made whole initial experience great. Application is now in underwriting pending review Reviewed on: 10th March 2026

Reply from Bath Building Society To Everyone at Finance Advice Centre, thank you for taking the time out to leave some feedback. This is great to hear and will pass on your comments to him. You know where he is when you need him again for your next case. Ben Hutchings, National Account Manager Response date: 11th March 2026

I was extremely pleased with the service offered.

I was extremely pleased with the service offered. They took time to understand our position and walk us through the options available to us. They were very quick to respond and help with any questions we had. Would thoroughly recommend. Reviewed on: 10th March 2026

Reply from Bath Building Society Thank you for taking the time to send us a review Paul and that you were pleased with the service we offered. I will feedback your kind comments to the team. Ian Birch Senior Mortgage Advisor Response date: 10th March 2026

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