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Steve H

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Review of the Bath Building Society, Mortgages:

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Kerrin has been fantastic to work with on a recent m...

Kerrin has been fantastic to work with on a recent mortgage placement. His support throughout the case made a genuine difference, and it was refreshing to deal with someone so approachable, knowledgeable, and solution‑focused. What really stood out was how much his regular visits to our network meetings helped. Hearing him talk through Bath Building Society’s criteria in person meant that when this particular case came across my desk, I knew straight away that they were a lender worth considering. That clarity saved time and gave me confidence in the direction of the application. Overall, it’s been a really positive experience, and Kerrin’s involvement has played a big part in that. A great example of how valuable a proactive and engaged BDM can be. Reviewed on: 23rd February 2026

Reply from Bath Building Society Hi Steve, thanks for taking the time out and leaving some feedback. This is great to hear and glad we were able to assist. I will pass on your kind comments to Kerrin and if you have any further cases you know where we are. Ben Hutchings, National Account Manager Response date: 25th February 2026

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