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Starling Bank: Current account reviews

Name: Current account
Rating: 4.94 (27402 reviews)

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4.94

Based on 27,402 reviews, last reviewed 14th Mar 2026

3200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great digital bank, best current account app, friend... Great digital bank, best current account app, friendly quick customer services. Good product offerings. Not 100% on the new branding though Reviewed on: 14th March 2026

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Current account reviews (27402)

Great digital bank, best current account app, friend...

Great digital bank, best current account app, friendly quick customer services. Good product offerings. Not 100% on the new branding though Reviewed on: 14th March 2026

High Flying Starling

Excellent app which covers all banking needs whilst remaining simple to operate Reviewed on: 12th March 2026

Reply from Starling Bank Hi there, thanks for the 5-star review. We're thrilled you're loving the app and find it easy to use. Who wants a confusing banking app? We'll keep up the good work. Team Starling Response date: 14th March 2026

Love Starling and how simple it is

Love Starling and how simple it is Reviewed on: 3rd March 2026

Reply from Starling Bank Hi Joao, thanks for the 5-star review. We're thrilled to hear you're loving the app! We'll keep up the good work, Team Starling Response date: 6th March 2026

I've never had such a good experience with a mobile...

I've never had such a good experience with a mobile app before. I've been using Starling for about 3 years now and the app works seamlessly and you can do everything you need to through; which is probably why their customer service team respond so quickly when you start a chat. The gold standard for banking. Reviewed on: 20th February 2026

Reply from Starling Bank Hi there, Wow, “the gold standard” has absolutely made our day! We’re so pleased the app’s been working seamlessly for you over the past three years. Making things simple to manage in-app (and being quick to respond when you need us) is exactly what we aim for, so this is brilliant to read. Thanks for such a lovely review. Team Starling Response date: 22nd February 2026

Brilliant service, always there to help online

Brilliant service, always there to help online Reviewed on: 19th February 2026

Reply from Starling Bank Hi Amanda, We love to hear that, thank you! Being there when you need us is what it’s all about, so it’s great to know you’ve felt supported. We’ll keep doing our best to stay brilliant for you. Team Starling Response date: 22nd February 2026

Fantastic Experience

So easy to set up a new account and they take over and transfer all DD's and SO's from old bank to them. Really easy to use and navigate website and mobile site, easy to set up and transfer monies, lovely the spaces section and setting up a savings account was just simple. Reviewed on: 19th February 2026

Reply from Starling Bank Hi Mark, This is so lovely to read, thank you! Switching should feel smooth and stress-free, so we’re thrilled it was that easy for you. From moving your direct debits and standing orders to setting up Spaces and savings, it’s great to hear everything’s been simple to manage. That’s exactly how banking should feel! Team Starling Response date: 22nd February 2026

Excellent Bank

Fabulous customer service. Best bank I have ever used Reviewed on: 13th February 2026

Reply from Starling Bank Hi there, Thanks so much for sharing your feedback. It's genuinely wonderful to know our customer service team is rated so highly. We're big on our values, and making sure we help our customers is priority number one! Happy banking, Team Starling Response date: 23rd February 2026

I cannot understand why Starling do not provide over...

I cannot understand why Starling do not provide overdraft options. Reviewed on: 25th January 2026

Reply from Starling Bank Hi there, thanks for your review. As a fully regulated bank, all of our products, including overdrafts, are subject to eligibility and our own criteria. You can apply for an overdraft by clicking on the 'Menu', then tapping 'Overdraft' and if you're eligible, you'll be able to click 'Get Started' If you have any issues, please feel free to contact our Customer Service team on 020 7930 4450 or via live chat in the 'Help' section of the app. We're open 24/7. Team Starling Response date: 3rd February 2026

Great bank very responsive

Great bank very responsive. Excellent customer service Reviewed on: 25th January 2026

Reply from Starling Bank Hi Morgan, thanks for the lovely review. We really appreciate the support! Team Starling Response date: 3rd February 2026

A fantastic service and bank

A fantastic service. The app is well built and so easy to navigate. The pin reminders and bank details easy to find. Customer service easy to reach and work with right there in app. Best experience ever! Reviewed on: 24th January 2026

Reply from Starling Bank Hi there, This is a lovely review to read, thank you for the feedback. We're so pleased you're finding the app easy to navigate, and that features like PIN reminders and in-app support are working well for you. A mobile banking app that is convenient, hassle-free and reliable is all you need! Thanks again, Team Starling Response date: 24th January 2026

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