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Starling Bank: Current account reviews

Name: Current account
Rating: 4.94 (27427 reviews)

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4.94

Based on 27,427 reviews, last reviewed 31st Mar 2026

4800% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Excellent budgeting features and intuitive app Excellent budgeting features and intuitive app interface which helps make people's finances easy to understand at a glance and empowers them to take c... Read more Reviewed on: 30th March 2026

Latest lowest rating:

1

NO freedom of choice! I switched my starling account for another UK bank account to get a switching offer, however, when I've tried to reopen a Starling Bank account. . . I... Read more Reviewed on: 31st March 2026

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Current account reviews (27427)

NO freedom of choice!

I switched my starling account for another UK bank account to get a switching offer, however, when I've tried to reopen a Starling Bank account. . . I've been refused, because Starling policy now states that once you close the account, you can no longer open another one!!! Reviewed on: 31st March 2026

Reply from Starling Bank Hi Raj, we're sorry to hear about your experience. You'd usually need to wait 12 months before you can reapply for an account with us. But we're currently making some changes to our onboarding process, and have temporarily paused applications to returning customers. While we don't have any recent news or a specific timeframe on this yet, we can assure you that we're working hard to make it available again very soon. In the meantime, stay tuned for any announcements on our website and social channels. Thanks for your patience on this, and we look forward to welcoming you soon. Team Starling Response date: 6th April 2026

Excellent budgeting features and intuitive app

Excellent budgeting features and intuitive app interface which helps make people's finances easy to understand at a glance and empowers them to take control of their spending habits. Additionally, the lack of advertising is refreshing. Reviewed on: 30th March 2026

Reply from Starling Bank Hi there, Thanks for taking the time to share such thoughtful feedback. We’re really pleased to hear the budgeting tools and app design are helping you stay on top of your finances. It’s also great to know the overall experience feels clear and free from distractions. Team Starling Response date: 31st March 2026

I've now been with Starling bank for about 5 years,T...

I've now been with Starling bank for about 5 years,There's several features I like, instant spending notifications being one of them. A saving account that pays a generous 4%, and when I had a problem a very patient agent helped me with my query. Reviewed on: 27th March 2026

Reply from Starling Bank Hi Anthony, Thanks for being with us for five years, we really appreciate your continued support! It’s great to hear the instant notifications and savings features are working well for you, and even better to know our team was able to help when you needed it. Team Starling Response date: 31st March 2026

Use for everyday needs.

Use for everyday needs. Love the pie visual to see where my money is being spent. Easy to use! Great for the simple banking. Even have saving pockets where I round up and can find random bits of money! Always a nice surprise . Doesn’t take much space in my phone either Reviewed on: 26th March 2026

Reply from Starling Bank Hi there, It’s great to hear how you’re using the app day to day. The spending insights and saving spaces are there to make things clearer and a bit more rewarding, so it’s lovely to know they’re making a difference. We’re especially glad you’re enjoying those little surprise savings along the way. Team Starling Response date: 31st March 2026

simple straight and secure which works for my mental...

simple straight and secure which works for my mental issues.custkmer service prompt and diligent Reviewed on: 26th March 2026

Reply from Starling Bank Hi Hamish, Thank you for sharing this with us. We’re really glad to hear the app feels simple, secure, and supportive for your needs, and that you’ve had a positive experience with our customer service. That’s exactly the standard we aim to provide! Team Starling Response date: 31st March 2026

Easy of use, very low fees; excellent exchange rate;...

Easy of use, very low fees; excellent exchange rate; it's a bonus to have a pound sterling account and a euro account!! Plus a lot of other features!! Reviewed on: 25th March 2026

Reply from Starling Bank Hi Rob, Thanks for such a detailed review! It’s great to hear you’re getting the most out of the low fees and exchange rates, and that having both a sterling and euro account is working well for you. It sounds like you’ve explored quite a few features too, which is always good to hear. Team Starling Response date: 31st March 2026

Easy to use

Easy to use app and I love the saving spaces. Reviewed on: 25th March 2026

Reply from Starling Bank Hi Amanda, thanks for the review. We're thrilled that you're loving the app and Spaces! We think they're super helpful for managing our funds. Team Starling Response date: 31st March 2026

Good app

The app is prompt and immediately shows currency conversion when spending abroad . Had no glitches that required contact to the bank. Reviewed on: 25th March 2026

Reply from Starling Bank Hi Sue, thanks for the review. We're glad to hear you're enjoying the app. We'd love to know what we can do to earn that extra star! If you have any suggestions, please let us know. Team Starling Response date: 31st March 2026

Opened for associated child account.

Opened for associated child account and has been ok. Easy to use and set up but a tad confusing to move money around in the app. Easy to transfer into and out of Starling so great for that. Had 1 problem and needed Customer Service who were very quick and very good. Reviewed on: 25th March 2026

Reply from Starling Bank Hi there, thanks for the lovely review. We're thrilled to hear you're enjoying the app and the Kite Space. If you have any issues navigating the app, please feel free to start a live chat or give us a call on 020 7930 4450. We're open 24/7! Team Starling Response date: 31st March 2026

Dual currency account, what a great idea.

I have an account with Starling which gives me a euro account running alongside it. What an innovation, no need to worry about changing currency for a holiday, just transfer working the account and away you go. Fantastic. Reviewed on: 25th March 2026

Reply from Starling Bank Hi Helen, thanks for the review. We're thrilled that the Euro account is getting some love. We hope you've had some lovely holidays abroad. Team Starling Response date: 31st March 2026

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