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Starling Bank reviews

Starling Bank Logo
Rated Excellent • 4.93/5

Starling Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Offers digital wallet and contactless payment support
    Offers digital wallet and contactless payment support
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 38,075 product reviews

Average score of 4.93/5
5 star
96%
4 star
3%
3 star
0%
2 star
0%
1 star
1%
Reviews for Starling Bank have trended positively over the past 90 days

Latest positive rating

5/5

Great online bank

I highly recommend this bank,, their customer service is second to none. The online banking is so easy to use, and the interest comes in very useful.

{"display":"anthony whiteley","full_name":"anthony whiteley","avatar":{"url":"\/assets\/uploads\/avatars\/users\/849245.png"}}'s avatar

Latest negative rating

1/5

They do not work with complex company structures.

They do not work with complex company structures.

{"display":"Volodymyr N","full_name":"Volodymyr N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
See more reviews for Starling Bank products

About Starling Bank

Starling Bank built Britain’s first digital bank and launched their app in 2017.

Today Starling Bank have over four million accounts, thousands of employees and four offices in London, Cardiff, Southampton and Manchester. Starling Bank operate solely online with no branches.

Starling Bank provide current accounts, business banking, overdrafts, loans and money transfers.

Starling Bank at a glance

Contact details

Phone
020 7930 4450
Email
[email protected]
Social media

Reviews for Starling Bank

Showing 11 of 38075 company reviews • Last reviewed within 7 days

Great online bank

Current Account • 13th June 2025

I highly recommend this bank,, their customer service is second to none. The online banking is so easy to use, and the interest comes in very useful.

{"display":"anthony whiteley","full_name":"anthony whiteley","avatar":{"url":"\/assets\/uploads\/avatars\/users\/849245.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Good choice for easy management of accounts

Current Account • 13th June 2025

Disappointed that the 'pots' no longer attract interest, but overall I find the app excellent and when I need help, the process is very efficient.... Disappointed that the 'pots' no longer attract interest, but overall I find the app excellent and when I need help, the process is very efficient. Moved after disappointing experience with high st bank, and have been very pleased with the online approach. What seems like it could be tricky in the event of problems is actually much better organised than other providers. I find the ability to pay bills from a separate pot very useful. Read more Read less

{"display":"Sal Albiston","full_name":"Sal Albiston","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews
  • 5/5

    Highly flexible account with useful features

    Love the account app, ability to create virtual cards and no additional fees for using the card abroad. The automated spend category reporting lets me... Love the account app, ability to create virtual cards and no additional fees for using the card abroad. The automated spend category reporting lets me see where my money is going easily. Read more Read less

    {"display":"Ian W","full_name":"Ian W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Ian W 13th June 2025
  • 5/5

    Supportive Starling!

    Had a few scam transactions that were dealt with so well, swiftly, with excellent customer service from start to finish. Love the spaces features and... Had a few scam transactions that were dealt with so well, swiftly, with excellent customer service from start to finish. Love the spaces features and simplicity of use of the app. Really useful breakdown features for tracking my spending on a monthly basis. Read more Read less

    {"display":"Beki DeAngelis","full_name":"Beki DeAngelis","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Just a good easy to use bank.

    Just a good easy to use bank. App is great and intuitive.

    {"display":"Anthea Wells","full_name":"Anthea Wells","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I have been with Starling bank for about six years,...

    I have been with Starling bank for about six years, I think they are so good I moved my business account over to them as well.

    {"display":"garrysmith","full_name":"garrysmith","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    App is great.

    App is great. Payments show up straight away.

    {"display":"Shamim Choudhury","full_name":"Shamim Choudhury","avatar":{"url":"\/assets\/uploads\/avatars\/users\/749952.png"}}'s avatar
  • 5/5

    I love Starling Bank, Very Happy!

    I love Starling Bank, I have had several accounts with other banks previously and there has always been issues ('hidden fees Barclays!?). So, Starling feels... I love Starling Bank, I have had several accounts with other banks previously and there has always been issues ('hidden fees Barclays!?). So, Starling feels fresh and modern as a bank. It was really easy to set up, I like the video security feature. Having 'spaces' to divide your money into seperate areas within the app is great for organising your funds. I make use of the no currency conversion fee to get great deals and save money buying from other countries. The company also seems to have a pretty 'sound' (good) ethos. Overall I'm happy! So impressed infact that I have got both of my sons setup with a Starling account also. :D Read more Read less

    {"display":"Adam Dawber","full_name":"Adam Dawber","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    It’s easy to bank with Starling.

    It’s easy to bank with Starling. I know where my money is, I can save for things easily, and I know they’re not investing in... It’s easy to bank with Starling. I know where my money is, I can save for things easily, and I know they’re not investing in anything unethical (like lots of high street banks are!) Read more Read less

    {"display":"Kirsty A","full_name":"Kirsty A","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1205809.png"}}'s avatar
    Current Account
    Kirsty A 22nd April 2025
  • 5/5

    Starling just make everything so easy

    Starling just make everything so easy - all my needs are met almost instantaneously via the app and they have a competitive instant access savings rate!

    {"display":"Sarah M","full_name":"Sarah M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Sarah M 18th April 2025
  • 1/5

    They do not work with complex company structures.

    They do not work with complex company structures.

    {"display":"Volodymyr N","full_name":"Volodymyr N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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