Starling Bank reviews
Starling Bank reviews
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Award winning organisation
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Fully digital service with no in-person branches
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Offers digital wallet and contactless payment support
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On-line application and approval process
Review summary
People rate this company as Excellent based on 38,077 product reviews
Starling bank’s app is a joy to use, with handy features like Spaces and Kite accounts making budgeting and managing money simple for all ages. Customer service often impresses with quick, friendly support. However, some find the business banking experience frustrating due to account restrictions, slow problem resolution, and limited overdraft or loan options. Cash deposit limits and occasional app glitches also cause annoyance.
Positive themes
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Starling bank’s app is super easy to use and makes managing money a breeze.
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Spaces and Kite accounts make saving and teaching kids about money really straightforward.
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Customer service is quick and helpful with real people who actually want to help.
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Negative themes
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Business banking can be a nightmare with refusals for loans and overdrafts and poor support.
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Account closures or freezes happen without explanation causing real distress.
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Cash deposit limits and withdrawal restrictions are frustrating and restrictive.
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About Starling Bank
Starling Bank built Britain’s first digital bank and launched their app in 2017.
Today Starling Bank have over four million accounts, thousands of employees and four offices in London, Cardiff, Southampton and Manchester. Starling Bank operate solely online with no branches.
Starling Bank provide current accounts, business banking, overdrafts, loans and money transfers.
Starling Bank at a glance
Contact details
- Phone
- 020 7930 4450
- [email protected]
- Social media
Reviews for Starling Bank
Showing 11 of 38077 company reviews • Last reviewed within 7 days
Application process is amateurish
The business team will not talk to potential customers trying to apply. the initial questions are so basic its unlikely your business will fit so... The business team will not talk to potential customers trying to apply. the initial questions are so basic its unlikely your business will fit so when they ask for proof of business activity you cant. They then dont explain or offer assistance. it is not the same standard as starling banking so dont be fooled. Read more Read less
Starling Bank
I'm extremely satisfy with starling bank
I'm extremely satisfy with starling bank
Starling Bank
Products from Starling Bank
Showing all products offered by Starling Bank
Current Account
by Starling BankStarling Bank offer a current account that allows you to track your spending across 56 categories. You can manage your current account through Starling Bank’s award-winning app. Current accounts include...
Current Account
by Starling BankStarling Bank offer a current account that allows you to track your spending across 56 categories. You can manage your current account through Starling Bank’s award-winning app. Current accounts include...
Business Account
by Starling BankStarling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling...
Business Account
by Starling BankStarling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling...
Kite Childrens Account
by Starling BankFinancial literacy starts from an early age, which is why Starling offers its childrens Kite card from the age of 6 to 16. Complete with a Kite debit card, dedicated...
Kite Childrens Account
by Starling BankFinancial literacy starts from an early age, which is why Starling offers its childrens Kite card from the age of 6 to 16. Complete with a Kite debit card, dedicated...
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