Starling Bank reviews
Review summary
People rate this company as Excellent based on 37,957 product reviews
Latest positive rating
Very good exchange rates
Very good app. Very good foreign currency rates.
Latest negative rating
Absolutely avoid.
Absolutely avoid. Terrible customer experience, from a bank that won’t even allow you to control your own money, nor give you even bother to give... Absolutely avoid. Terrible customer experience, from a bank that won’t even allow you to control your own money, nor give you even bother to give you a reason why. As a Product Designer I can also confidently say the user experience is comical. Rather than drawing focus to the funds in your account, they prioritise how much you’ve spent that day by drawing contrast to this, rather than what you have available. The staff are rude, unhelpful and not remorseful in the slightest. The last straw for me was when my sister desperately needed me to send some money to her and Starling blocked it. When I asked why they refused to tell me. Read more Read less
About Starling Bank
Starling Bank built Britain’s first digital bank and launched their app in 2017.
Today Starling Bank have over four million accounts, thousands of employees and four offices in London, Cardiff, Southampton and Manchester. Chase Bank still operate solely online with no branches.
Starling Bank provide current accounts, business banking, overdrafts, loans and money transfers.
Starling Bank at a glance
Contact details
- Website
- Visit provider website
Reviews for Starling Bank
Showing 11 of 37957 company reviews
Very good exchange rates
Very good app. Very good foreign currency rates.
Lack of support from the Post Officce.
Since I started using Starling Bank. any problems I have had have been overcome extremely quickly, One problem that always niggles is that if the... Since I started using Starling Bank. any problems I have had have been overcome extremely quickly, One problem that always niggles is that if the cash machine is out of order the Post Office won't help you but they will help anyone from any other bank. Read more Read less
Starling Bank
Products from Starling Bank
Showing all products offered by Starling Bank
Current Account
by Starling BankStarling Bank offer a current account that allows you to track your spending across 56 categories. You can manage your current account through Starling Bank’s award-winning app. Current accounts include...
Current Account
by Starling BankStarling Bank offer a current account that allows you to track your spending across 56 categories. You can manage your current account through Starling Bank’s award-winning app. Current accounts include...
Business Account
by Starling BankStarling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling...
Business Account
by Starling BankStarling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling...
Kite Childrens Account
by Starling BankFinancial literacy starts from an early age, which is why Starling offers its childrens Kite card from the age of 6 to 16. Complete with a Kite debit card, dedicated...
Kite Childrens Account
by Starling BankFinancial literacy starts from an early age, which is why Starling offers its childrens Kite card from the age of 6 to 16. Complete with a Kite debit card, dedicated...
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