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Starling Bank: Kite Childrens Account reviews

Name: Kite Childrens Account
Rating: 4.94 (3120 reviews)

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4.93

Based on 3,120 reviews, last reviewed 26th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent customer service. Excellent customer service. Excellent protection on childrens accounts, and debit and savings accounts. Reviewed on: 26th February 2025

Latest lowest rating:

1

Software not working properly In spite of several calls to Customer Service, both my children's accounts are still not up and running properly which has wasted an enormous amount o... Read more Reviewed on: 25th April 2024

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About this product

Financial literacy starts from an early age, which is why Starling offers its childrens Kite card from the age of 6 to 16. Complete with a Kite debit card, dedicated app, and integration with an adult account, children can get spending savvy while adults set personalised safety controls. If you and your child have a Kite account, share your experiences below and leave a review.

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Starling Bank Kite Childrens Account reviews (3120)

Excellent customer service.

Excellent customer service. Excellent protection on childrens accounts, and debit and savings accounts. Reviewed on: 26th February 2025

Very simple app to use for parents and kids.

Very simple app to use for parents and kids. Handy payment link which can be sent to friends and family. Reviewed on: 26th February 2025

Kite features disappointing compared to adult app

Great features for adult and 16+ accounts. Presumed my 14 year old’s kite app would enable him to have spaces too so he can save for different things but unfortunately I can’t see that feature so will need to look elsewhere. Reviewed on: 19th February 2025

Reply from Starling Bank Hi there, thanks for your review. We appreciate having spaces on the Kite app would be really helpful for them to organise their funds. We'll certainly get this raised with our product team. Feedback like this helps us improve our products and our accounts. Team Starling Response date: 24th February 2025

Great child / teen account

A great way for your children to be able to manage their own finances but with you still in control. Reviewed on: 13th June 2024

Reply from Starling Bank We're happy to hear you and your children are a fan of the Kite Card! Team Starling Response date: 18th June 2024

Very cool no need to think about cash drawing for ki...

Very cool no need to think about cash drawing for kids school bus fare Reviewed on: 14th May 2024

Everything is just so easy, and works

Everything is just so easy, and works Reviewed on: 4th May 2024

Fast Visuals make's it easy

It has made payments easy and accessible by the Minute, and I am able to see where I have spent even the logo's of the place I have spent appear. visual prompts and logos greta for finding what I need fast Reviewed on: 29th April 2024

Reply from Starling Bank Glad you're finding the app useful and easy to use Rich! Smooth and simple banking is the way forward. Team Starling Response date: 4th May 2024

The app is very easy to use and it is good having al...

The app is very easy to use and it is good having all our accounts in one place. I have two children and we were previously using another kids banking app that charged a monthly fee for each child and a fee for me topping up parents account. Kids are happy as I have passed this saving onto them. Reviewed on: 29th April 2024

Reply from Starling Bank No fees here Neil! We're glad that this has been beneficial for you & extra money for the kids? win, win! Team Starling Response date: 4th May 2024

Perfect for my kids to learn

Phone support has always been relatively quick - a vast difference between them and any other provider. Kite mobile works great and is simple to use. Instant notification every time one of my kids using their card. Reviewed on: 27th April 2024

Reply from Starling Bank Hi there, Thanks for sharing your kind words. It makes us happy to hear you're receiving our famous Starling service. Our fantastic customer support is always quick and efficient to help, no matter how big or small the issue. We're glad the Starling Kite is working like a treat and that you're benefitting from our Instant Notifications - it's a real game-changer! We hope you keep enjoying banking with us for many years to come. Team Starling Response date: 28th April 2024

I'm working with government offices by different Job...

I'm working with government offices by different Job opportunity Reviewed on: 26th April 2024

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