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Monzo: Flex reviews

Name: Flex
Rating: 4.94 (554 reviews)

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4.94

Based on 554 reviews, last reviewed 14th Sep 2023

99% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazing I am a flexy lover. Monzo flex helps me a lot with spreading the cost. So I recommend to all Reviewed on: 31st July 2023

Latest lowest rating:

1

Monozo Theft of Customers money DO NOT PAY EXTRA PAYMENTS I have a Flez account anyway i bought some items from amazon with it but then realised i did not need them so i canceled the order so 2 weeks go by i ... Read more Reviewed on: 14th September 2023

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About the Flex

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Monzo Flex reviews (554)

Monozo Theft of Customers money DO NOT PAY EXTRA PAYMENTS

I have a Flez account anyway i bought some items from amazon with it but then realised i did not need them so i canceled the order so 2 weeks go by i make an ( Extra payment ) but i contact Amazon to ask when they would refund the purchase price and was informed they did not take the money out of the flex account but flex kept it so i had to contact the and prove that i had cancelled the order they then returned the purchase price but not the extra payment when i asked about the return of the extra payments i was told they do not give refunds of extra or early payments. So BEAWRE WHEN YOU SPEND WITH MONZO FLEX. Reviewed on: 14th September 2023

Worst experience ever

I switched my account from monzo to another bank, with this My account closed and So I wasn’t able to access my flex account as well which was due within few days, No customer service at all they said you will be contacted via email within 48 hours but its been 1 week and now I ended up paying interest which was not my fault at all..customer executive were very rude. Reviewed on: 10th September 2023

Amazing

I am a flexy lover. Monzo flex helps me a lot with spreading the cost. So I recommend to all Reviewed on: 31st July 2023

A helping hand

I loved Monzo flex! I used it when I needed to get holiday clothes and it was really easy to pay with and I liked that you could set a limit and there was no interest for a while. It would also only make you pay back minimal amounts which was easy to repay. Reviewed on: 2nd June 2023

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