Spend, save and manage your money, all in one place with Monzo. Monzo is a full UK bank account, that lives on your phone. Get instant notifications as soon as you spend, sort and save money with Pots, and plenty more. If you're one of the 5 million...
READ MORESpend, save and manage your money, all in one place with Monzo. Monzo is a full UK bank account, that lives on your phone. Get instant notifications as soon as you spend, sort and save money with Pots, and plenty more. If you're one of the 5 million people who already use Monzo, why not write your own review and let others know what you think. Your Monzo reviews help others make informed decisions on whether or not to sign up.
Ease
46% of feedback is Process related
Top Age Profile: 25-34
Top Channel Preference: App
2,481 reviews
Promotion of Financial Literacy & control
Pots & visibility of incoming and outgoings ensures its easier than ever to follow the "pay yourself first" rule of finance. Features such as User opt in to gambling blocks shows Monzo is a bank with a conscience.
Reviewed on 21st April 2021Chris![]()
Slick app & great customer service
I've been using Monzo for 3+ years now and I still love it. It makes it so incredibly easy to look after your finances, move money around, categorise spending, pay people, etc. Plus their customer service has always been great.
Reviewed on 20th April 2021Mia![]()
Monzo is the bank I have always wanted!
Monzo is so easy to use. I love the features - regularly/automatically dividing my salary into different pots.i Its easy to see what I have, easy to save, easy to spend and easy to split bills. When i have had a problem the response has been swift... Read more
Monzo is so easy to use. I love the features - regularly/automatically dividing my salary into different pots.i Its easy to see what I have, easy to save, easy to spend and easy to split bills. When i have had a problem the response has been swift and efficient - eg: changing my name by deed poll - no problem, no need to go into a branch. Monzo really is the bank account I'e always wanted!!
Reviewed on 20th April 2021Chris![]()
Horribly poor customer service
App suck. Customer service inadequate
Reviewed on 20th April 2021Precious![]()
Best
Best mobile banking in UK. Everyone uses money most
Reviewed on 19th April 2021Salman Shah![]()
Easy, convenient and safe
Mainly use for paying for my online goods and when I am abroad on holiday. So easy to transfer money from your current account to Mondo straight in.
Reviewed on 19th April 2021Hansa Dhana![]()
The best bank ever
The best bank ever !!! Real time payments update, mobile app very easy to understand and use , excellent customer service/support. I strongly recommend to everyone!!!!!!!
Reviewed on 19th April 2021Stefan D![]()
Best bank
helpful polite and professional staff and safe banking
Reviewed on 17th April 2021Fadumo mohamed![]()
Brilliant Banking!
I changed my current account to Monzo about a year ago because the charges and lack of customer service from my previous were becoming an issue. Swapping to Monzo was far easier than I ever imagine and their current and up to date methods of business... Read more
I changed my current account to Monzo about a year ago because the charges and lack of customer service from my previous were becoming an issue. Swapping to Monzo was far easier than I ever imagine and their current and up to date methods of business are just top notch. Their app is so handy and easy to use. Their prediction on your monthly expenditures is a great way to manage money and there quick chat options have always answered menu questions in minutes. Love this bank and the service it provides for me. Highly recommend.
Reviewed on 17th April 2021Susie Baxter![]()
Best Bank
Having been with traditional banks for years. Moving to Monzo has been amazing. I love how the app works and notifies you of transactions and you can create savings pots. So far all the customer service experience has been dealt with promptly and no... Read more
Having been with traditional banks for years. Moving to Monzo has been amazing. I love how the app works and notifies you of transactions and you can create savings pots. So far all the customer service experience has been dealt with promptly and no issues.
Reviewed on 16th April 2021Jdastewart![]()
Great
This is the best experience ever to use monzo online bank service love it
Reviewed on 15th April 2021Foyjul haque![]()
Fantastic new banking
Monzo has transformed the way I bank forever. Miles ahead of the competition and the best banking app experience I have ever had. The app brought to light holes in my savings and spend habits and I’ve gone from debt to house deposit in less than 3 y... Read more
Monzo has transformed the way I bank forever. Miles ahead of the competition and the best banking app experience I have ever had. The app brought to light holes in my savings and spend habits and I’ve gone from debt to house deposit in less than 3 years. I highly recommend Monzo.
Reviewed on 14th April 2021Stuart![]()
Avoid at all costs
Made a mistake in a transaction and rectified after and they immediately closed my account and said couldn't bank with them had to wait ages for money there very dishonest and rude as well
Reviewed on 14th April 2021Frankie Adams![]()
Monzo friendly and fair
Monzo have really helped me and my family get back control over our finances and we can now focus on paying off our debts instead of paying off bank charges. Total recommend
Reviewed on 13th April 2021Keith Donald![]()
Monzo, friendly and fair
I switched to Monzo because I was being repeatedly charged by my existing bank whenever a payment failed (these would be represented several times in a day and the charges would just rack... Read more
I switched to Monzo because I was being repeatedly charged by my existing bank whenever a payment failed (these would be represented several times in a day and the charges would just rack up).
Monzo are fairer than this. They don't charge for missed payments and the app gives you the opportunity to take control of the transaction by hitting "Tap to retry".
Monzo have really helped me and my family get back control over our finances and we can now focus on paying off our debts instead of paying off bank charges.
Total recommendReviewed on 13th April 2021Keith Donald![]()
Brilliant
User friendly. All round great service.
Reviewed on 13th April 2021Jill![]()
Best bank I've used
Great service, lots of useful features, budgeting help, and the option to get paid a day early. Highly recommend!
Reviewed on 13th April 2021Kane Peterson![]()
-
Have had a current account with them for a couple years and it's very easy to use.
Reviewed on 13th April 2021Huayi![]()
Amazing service
I’m very happy with my account and I know that my money is safe.
Reviewed on 13th April 2021Alfred![]()
Really wonderful
Easy and convenient to manage money
Reviewed on 13th April 2021Israel Klinevsky![]()
Currently showing 20 of 7434