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Chase Bank: Current Account reviews

4.95
Based on 43,451 reviews, last reviewed 3rd Mar 2025
24961% increase in 5 star reviews
in the past 90 days
2500% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Chase make banking really easy Chase make banking really easy and are very responsive when I need help. I find them accessible and the app user-friendly. Reviewed on: 3rd March 2025
MGoff's avatar
MGoff

Latest lowest rating:

2

Improvement needed Their reward structure is not at the best it used to be. Many improvements needed. Reviewed on: 3rd March 2025
Tahir K's avatar
Tahir K

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (43451)

Chase make banking really easy

5
Chase make banking really easy and are very responsive when I need help. I find them accessible and the app user-friendly. Reviewed on: 3rd March 2025

This bank is truly lovely and incredibly user-friendly.

5
This bank is truly lovely and incredibly user-friendly. Everything is straightforward and uncomplicated. Plus, you receive rewards for your spending, which is a fantastic benefit! Reviewed on: 3rd March 2025

Excellent

5
Great for foreign exchange and use abroad Reviewed on: 3rd March 2025

Improvement needed

2
Their reward structure is not at the best it used to be. Many improvements needed. Reviewed on: 3rd March 2025

Chase makes banking easy.

5
Chase makes banking easy. It takes seconds to move money between current and savings accounts so you can make the most of savings interest. Reviewed on: 3rd March 2025

How banking should be

5
It was such a smooth process to change from another bank. The banking app is the best I have used. Everything is so easy: setting up savings accounts, transferring money, paying bills etc. Earning interest and roundup feature is unusual and great Reviewed on: 3rd March 2025

Amazing bank

5
Great Experience with Chase Bank! I’ve been banking with Chase for years, and their service is excellent. Their mobile app is easy to use, customer support is always helpful, and their credit card rewards are among the best. With plenty of branches and ATMs, banking is always convenient. Highly recommend! Reviewed on: 3rd March 2025

Chase bank is great, not had any issuess

5
Chase bank is great, not had any issuess Reviewed on: 3rd March 2025

Just so simple to do banking.

5
Just so simple to do banking. Don’t even worry about trying new things like transferring money to another person or setting up a direct debit. Initiative interface that helps and always other help available. I wish they had been around 40 years ago when I started my banking life journey. Reviewed on: 3rd March 2025

Easy to navigate

5
The app is quite user friendly and very easy to navigate. I couldn't ask for any improvements to date because I have not had cause to. Getting in touch with customer service is quite simple and the experience I've had to date is very positive. Reviewed on: 3rd March 2025

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