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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Call centre staffs are professional and efficient.

Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nicely. Reviewed on: 9th March 2026

Chase Current Account

Excellent bank with great customer services. No fees when abroad too. Reviewed on: 9th March 2026

Very satisfying so far.

Very satisfying so far. Can use it overseas with no fees and good saving rates at the beginning, plus a little cashback for some places Reviewed on: 9th March 2026

Great for currency rates and using abroad.

Great for currency rates and using abroad. Cash back on shopping and fuel. Reviewed on: 9th March 2026

Really convenient app and very helpful customer serv...

Really convenient app and very helpful customer service Reviewed on: 9th March 2026

straightforward and Safe

Easy to open online account and I was given £100 Amazon voucher to have my salary paid in. Straight forward switching process. The app is simple to naviagte and reliable. Excellent security checks with payments and transfers. Reviewed on: 8th March 2026

Easy, hassle-free banking.

Easy, hassle-free banking. Highly recommended. Reviewed on: 7th March 2026

Always very helpful.

Always very helpful. Great communication and dealing with situations. Reviewed on: 7th March 2026

Great current account with no monthly fee.

Great current account with no monthly fee. Seamless app experience, very well-designed and intuitive. Easy to set up "pots" for different things such as bills and holiday planning and to move money between them. I like that I can access all card details even if I don't have the physical card nearby. Also excellent when overseas Reviewed on: 6th March 2026

Great app based bank.

Great app based bank. Great free overseas use. They used to offer better cashback & interest rate deals though Reviewed on: 5th March 2026

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