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Chase Bank reviews

Chase Bank's logo
Rated Excellent • 4.95/5

Chase Bank reviews

Verified business
Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • Offers digital wallet and contactless payment support
    Offers digital wallet and contactless payment support
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 54,676 product reviews

Average score of 4.95/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Chase Bank have trended positively over the past 90 days

Latest positive rating

5/5

Great savings

Very easy to setup an account with great rates that also provide cashback on purchases and the chance to roundup which has helped me save more money.

{"display":"Adam","full_name":"Adam","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Adam 16th January 2025

Latest negative rating

1/5

UNTRUSTWORTHY

I opened a savings account with Chase. They didn't make it clear that the funding, in my case £80000 would go into a current account... I opened a savings account with Chase. They didn't make it clear that the funding, in my case £80000 would go into a current account paying no interest and you have to then transfer into the savings account. They had my money but have refused to pay the interest I should have earned, about £800. Read more Read less

{"display":"John Marrow","full_name":"John Marrow","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
John Marrow 8th November 2024
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About Chase Bank

Chase is an award-winning bank that's part of JPMorgan Chase.

Chase National Bank was formed in 1877 by John Thompson and later became Chase Manhattan Bank in 1955. In 2000, Chase Manhattan merged with JPMorgan & Co, to form today's JPMorgan Chase. Chase launched in the UK in 2021 after servicing over 56 million US customers.

Chase offers a current account, a savings account and an investment product via Nutmeg.

Chase Bank at a glance

Contact details

Phone
0800 376 3333
Email
[email protected]
Social media

Reviews for Chase Bank

Showing 11 of 54676 company reviews • Last reviewed within 7 days

Great savings

Savings • 16th January 2025

Very easy to setup an account with great rates that also provide cashback on purchases and the chance to roundup which has helped me save more money.

{"display":"Adam","full_name":"Adam","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

One of the best savings

Savings • 13th January 2025

Their easy access savings account has a high interest rate compared to other banks. Has a generous one time payment limit too.

{"display":"Jayden ","full_name":"Jayden ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Best digital bank

    1% cashback feature is very nice. Free money for your normal spending. Very good app interface and easy to use

    {"display":"Jayden ","full_name":"Jayden ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Jayden 13th January 2025
  • 5/5

    It's good overall, I like the online digital card Ch...

    It's good overall, I like the online digital card Chase Bank offers.

    {"display":"JA","full_name":"JA","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    JA 13th January 2025
  • 5/5

    I love Chase Bank,

    I love Chase Bank, their customer service is the best no wonder why they're awarded the best British current bank awards.

    {"display":"JA","full_name":"JA","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    JA 13th January 2025
  • 5/5

    Nice o.like but o dont understand

    I dont understand how can I send money

    {"display":"Dracea F","full_name":"Dracea F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Dracea F 23rd December 2024
  • 5/5

    Great Bank

    I have been a member of Chase virtually since they set up the present system in UK, they were recommended by my nephew. I find... I have been a member of Chase virtually since they set up the present system in UK, they were recommended by my nephew. I find them fantastic and very easy to move money between their accounts and also to and from other suppliers. Read more Read less

    {"display":"Liz K","full_name":"Liz K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Liz K 18th December 2024
  • 5/5

    The best account out there currently.

    The best account out there currently. Getting cashback and excellent customer service.

    {"display":"Tanya P","full_name":"Tanya P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Tanya P 8th December 2024
  • 5/5

    Been using Chase for quite some time now and have be...

    Been using Chase for quite some time now and have been massively impressed with their level of service. Everything is so easy to do on... Been using Chase for quite some time now and have been massively impressed with their level of service. Everything is so easy to do on their app and a real human customer service agent is just a few taps away. Read more Read less

    {"display":"John Beeson","full_name":"John Beeson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    John Beeson 5th December 2024
  • 5/5

    1% cashback!

    1% cashback on all my spending is a great perk!

    {"display":"Tomas","full_name":"Tomas","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Tomas 5th December 2024
  • 5/5

    very easy to use, great and speedy customer service,...

    very easy to use, great and speedy customer service, and very very good connected easy access savers account. The only complaint I have is that... very easy to use, great and speedy customer service, and very very good connected easy access savers account. The only complaint I have is that they got rid of the 'pay in' button on the current accounts page, to move money from savings accounts to current accounts easily! Not the end of the word but definitely less convenient. Read more Read less

    {"display":"Ling Y","full_name":"Ling Y","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Ling Y 5th December 2024

    Products from Chase Bank

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