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Chase Bank reviews

Chase Bank's logo
Rated Excellent 4.95/5

Chase Bank reviews

Verified business
Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • Offers digital wallet and contactless payment support
    Offers digital wallet and contactless payment support
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 57,823 product reviews

Average score of 4.95/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Chase Bank have trended positively over the past 90 days

Latest positive rating

5/5

Packaged Blockbuster Bank

Great bank with good rates & allows multiple Current Accounts to open & operate!

{"display":"Maddy","full_name":"Maddy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Current Account
Maddy 12th February 2025

Latest negative rating

2/5

The honeymoon is over..

Since joining the bank just over a year ago (which was a great experience) it’s been disappointment after disappointment. The interest offered on savings has... Since joining the bank just over a year ago (which was a great experience) it’s been disappointment after disappointment. The interest offered on savings has dipped twice and is no longer competitive, Chase STILL don’t offer credit cards or mortgages, and now in January (2025) the bank misappropriated customer funds and had to issue an apology. Read more Read less

{"display":"Tevin A","full_name":"Tevin A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Tevin A 6th February 2025

About Chase Bank

Chase is an award-winning bank that's part of JPMorgan Chase.

Chase National Bank was formed in 1877 by John Thompson and later became Chase Manhattan Bank in 1955. In 2000, Chase Manhattan merged with JPMorgan & Co, to form today's JPMorgan Chase. Chase launched in the UK in 2021 after servicing over 56 million US customers.

Chase offers a current account, a savings account and an investment product via Nutmeg.

Chase Bank at a glance

Contact details

Phone
0800 376 3333
Email
[email protected]
Social media

Reviews for Chase Bank

Showing 11 of 57823 company reviews Last reviewed within 7 days

Packaged Blockbuster Bank

Current Account 12th February 2025

Great bank with good rates & allows multiple Current Accounts to open & operate!

Rated Excellent 5/5
Read more product reviews

Opening and creating an account is smooth.

Savings 12th February 2025

Opening and creating an account is smooth.

Rated Excellent 5/5
Read more product reviews
  • 5/5

    App Ease of Use

    The app is clear and easy to use and understand.

    {"display":"Ed","full_name":"Ed","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Ed 12th February 2025
  • 5/5

    Great service, great app and brilliant rewards.

    Great service, great app and brilliant rewards. Interest rates very competitive

    {"display":"Tom Gallivan","full_name":"Tom Gallivan","avatar":{"url":"\/assets\/uploads\/avatars\/users\/826208.png"}}'s avatar
    Current Account
    Tom Gallivan 12th February 2025
  • 4/5

    Limited account help but easy to use app and very go...

    Limited account help but easy to use app and very good cashback option

    {"display":"Jefferson G","full_name":"Jefferson G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Jefferson G 12th February 2025
  • 4/5

    Good savings rates, account help can be a bit limited

    Good savings rates, account help can be a bit limited

    {"display":"Jefferson G","full_name":"Jefferson G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jefferson G 12th February 2025
  • 5/5

    Great experience provided by Chase.

    Great experience provided by Chase. Great customer service and all around Great user experience and easy to navigate on their app. The products offer are... Great experience provided by Chase. Great customer service and all around Great user experience and easy to navigate on their app. The products offer are also very good and competitive to the market. Read more Read less

    {"display":"James W","full_name":"James W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    James W 12th February 2025
  • 3/5

    Savings interest rate declining.

    Started at 4.75% and has gradually reduced interest and dropping again on February 19th.

    {"display":"Gillian C","full_name":"Gillian C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Gillian C 12th February 2025
  • 5/5

    Always attentive, personal and fast at resolving any...

    Always attentive, personal and fast at resolving any issues.

    {"display":"Martin","full_name":"Martin","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1104113.png"}}'s avatar
    Current Account
    Martin 11th February 2025
  • 4/5

    Top Rates

    They offered me great rates, and provide great accessibility.

    {"display":"Jacob","full_name":"Jacob","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jacob 11th February 2025
  • 5/5

    Great Rates and Service

    Great rates on currency and 1% cashback

    {"display":"Geoff Byford","full_name":"Geoff Byford","avatar":{"url":"\/assets\/uploads\/avatars\/users\/443146.png"}}'s avatar
    Current Account
    Geoff Byford 11th February 2025

    Products from Chase Bank

    Showing all products offered by Chase Bank

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