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Chase Bank reviews

Chase Bank's logo
Rated Excellent • 4.95/5

Chase Bank reviews

Verified business
Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • Offers digital wallet and contactless payment support
    Offers digital wallet and contactless payment support
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 57,867 product reviews

Average score of 4.95/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Chase Bank have trended positively over the past 90 days

Latest positive rating

5/5

When making on line purchases Chase carry out secure...

When making on line purchases Chase carry out secure checks. Good interest rates are paid.

{"display":"Louise Wahts","full_name":"Louise Wahts","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Louise Wahts 19th February 2025

Latest negative rating

1/5

Disappointed

I’ve been a Chase customer for a while, but their products have become ridiculously expensive with fees creeping in everywhere. What’s worse, their customer support... I’ve been a Chase customer for a while, but their products have become ridiculously expensive with fees creeping in everywhere. What’s worse, their customer support is going downhill every single day—long wait times, unhelpful reps, and zero accountability. It feels like they care more about squeezing money out of customers than actually providing good service. Disappointed. Read more Read less

{"display":"Pawan","full_name":"Pawan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Current Account
Pawan 14th February 2025
See more reviews for Chase Bank products

About Chase Bank

Chase is an award-winning bank that's part of JPMorgan Chase.

Chase National Bank was formed in 1877 by John Thompson and later became Chase Manhattan Bank in 1955. In 2000, Chase Manhattan merged with JPMorgan & Co, to form today's JPMorgan Chase. Chase launched in the UK in 2021 after servicing over 56 million US customers.

Chase offers a current account, a savings account and an investment product via Nutmeg.

Chase Bank at a glance

Contact details

Phone
0800 376 3333
Email
[email protected]
Social media

Reviews for Chase Bank

Showing 11 of 57867 company reviews • Last reviewed within 7 days

When making on line purchases Chase carry out secure...

Savings • 19th February 2025

When making on line purchases Chase carry out secure checks. Good interest rates are paid.

{"display":"Louise Wahts","full_name":"Louise Wahts","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Customer focussed

Current Account • 19th February 2025

Ask customers want they want and deliver accordingly

{"display":"Deborah P","full_name":"Deborah P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Customer focussed

    Good rates, react to customer feedback

    {"display":"Deborah P","full_name":"Deborah P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Deborah P 19th February 2025
  • 5/5

    They have always provided me with an excellent inter...

    They have always provided me with an excellent interest rate

    {"display":"Ek","full_name":"Ek","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ek 19th February 2025
  • 5/5

    Overall a great service provider, best bank I’ve used.

    Overall a great service provider, best bank I’ve used.

    {"display":"Ek","full_name":"Ek","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Ek 19th February 2025
  • 5/5

    It's just so easy to use.

    It's just so easy to use. Everything you need to know is in the app. You can pay with your app or a card. You... It's just so easy to use. Everything you need to know is in the app. You can pay with your app or a card. You can get money out of the bank with your card. You can move money between accounts instantly. Last year they had a high interest account offer and I could instantly move money into it. I can check my balance on the go and move money into the account instantly if I'm standing at a checkout and suddenly realise I don't have enough in my current account. Great account that I've recommended to lots of other people. Read more Read less

    {"display":"Samantha Moylan-Heydt","full_name":"Samantha Moylan-Heydt","avatar":{"url":"\/assets\/uploads\/avatars\/users\/679648.png"}}'s avatar
  • 5/5

    Very easy account to use and good rewards

    Very easy account to use and good rewards

    {"display":"Nicola C","full_name":"Nicola C","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1106948.png"}}'s avatar
    Current Account
    Nicola C 18th February 2025
  • 5/5

    Chase provide extra benefits

    I have had a great experience with Chase banking and let others know about their offers. I moved from another bank with no benefits on... I have had a great experience with Chase banking and let others know about their offers. I moved from another bank with no benefits on their current account to Chase which provides benefits including extra bonus like 1% cash back when inputting £1500 per month. The app is really easy to use and being able to move transactions into the relevant pot (e.g spending, going out) is useful. There could be an option to create your own category which would be good. Read more Read less

    {"display":"Gemma B","full_name":"Gemma B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Gemma B 18th February 2025
  • 5/5

    Very happy with Chase Bank and ease of use.

    Very happy with Chase Bank and ease of use. Whenever I need help the response time is almost immediate.

    {"display":"Maureen Manning","full_name":"Maureen Manning","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Maureen Manning 18th February 2025
  • 5/5

    Great app with excellent customer service.

    Great app with excellent customer service.

    {"display":"Nadi Awad","full_name":"Nadi Awad","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Nadi Awad 18th February 2025
  • 5/5

    App is easy to use, everything is clear and straight...

    App is easy to use, everything is clear and straightforward. Intuitive banking. The features of the card and ability to switch between accounts is great... App is easy to use, everything is clear and straightforward. Intuitive banking. The features of the card and ability to switch between accounts is great and enables me to manage my money and savings so much better than my other more traditional bank accounts. Read more Read less

    {"display":"Victoria F","full_name":"Victoria F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Victoria F 18th February 2025

    Products from Chase Bank

    Showing all products offered by Chase Bank

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