Generally no problems encountered but if help desk contacted a speedy efficient service is provided

Alert me to transfer money into a savings account in order to get a higher interest rate. Great communication ie: when money lands in the... Alert me to transfer money into a savings account in order to get a higher interest rate. Great communication ie: when money lands in the account, I get a text informing me of the transaction. Read more Read less

Great current account! Reasonable cash-back like the round-up as a way of saving and an easy connection to savings account. Like the debit card especially... Great current account! Reasonable cash-back like the round-up as a way of saving and an easy connection to savings account. Like the debit card especially as it has only my name on it so more secure! Read more Read less

Cashback, savings, credit, all in one.

I’ve had a really positive experience with Chase. The app is intuitive and easy to use, making everyday banking simple and hassle-free. Features like spending... I’ve had a really positive experience with Chase. The app is intuitive and easy to use, making everyday banking simple and hassle-free. Features like spending insights and instant notifications help me stay on top of my finances, and I appreciate the transparency with no hidden fees. Their savings rates have also been excellent compared to other banks, which has made a real difference in helping me grow my money without needing to switch between multiple providers. Customer support has been reliable and responsive whenever I’ve needed help. Overall, Chase feels modern, efficient, and genuinely designed around what customers need, which is why I’d happily recommend it to others. Read more Read less

I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided... I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very good. I received brilliant customer service when I was trying to recover some money and they resolved the issue very fast. A drawback is that now I have been them a while, the scope of the cashback has reduced to just specific spendings. Read more Read less

Every time I try to move money from my savings with chase to the Barclays account that feeds Chase, my transfers take several days even... Every time I try to move money from my savings with chase to the Barclays account that feeds Chase, my transfers take several days even for very small amounts.its left me with no access to money in my current account. Customer service is shocking. Read more Read less

FCA issue accepted forms of ID that all banks should accept. Chase only accept driving licence & passport thus preventing elderly people opening accounts

Easy to use app, cash back on supermarket purchases, accessible customer service team.