Smart Money People Logo

Voting in the Consumer credit awards 2025 is open - Vote here

Share this page
Link copied

Chase Bank reviews

Chase Bank's logo
Rated Excellent • 4.94/5

Chase Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • Offers digital wallet and contactless payment support
    Offers digital wallet and contactless payment support
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 64,525 product reviews

Average score of 4.94/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Chase Bank have trended negatively over the past 90 days

Latest positive rating

5/5

I get cash back on my groceries shopping and good in...

I get cash back on my groceries shopping and good interest rate

{"display":"Adeyinka L","full_name":"Adeyinka L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Adeyinka L 5th May 2025

Latest negative rating

1/5

Chase started very well high interest on savings exc...

Chase started very well high interest on savings excellent rewards and good cash back. Chase have lowered interest rates to 3% better products out there... Chase started very well high interest on savings excellent rewards and good cash back. Chase have lowered interest rates to 3% better products out there cash back only on a get items now. A very poor and bleak future for them time to change. Worst this is there senior exec and CEO do not listen to its customers look on trust pilot Read more Read less

{"display":"Simon h","full_name":"Simon h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Current account
Simon h 22nd April 2025
See more reviews for Chase Bank products

About Chase Bank

Chase is an award-winning bank that's part of JPMorgan Chase.

Chase National Bank was formed in 1877 by John Thompson and later became Chase Manhattan Bank in 1955. In 2000, Chase Manhattan merged with JPMorgan & Co, to form today's JPMorgan Chase. Chase launched in the UK in 2021 after servicing over 56 million US customers.

Chase offers a current account, a savings account and an investment product via Nutmeg.

Chase Bank at a glance

Contact details

Phone
0800 376 3333
Email
[email protected]
Social media

Reviews for Chase Bank

Showing 11 of 64525 company reviews • Last reviewed within 7 days

I get cash back on my groceries shopping and good in...

Savings • 5th May 2025

I get cash back on my groceries shopping and good interest rate

{"display":"Adeyinka L","full_name":"Adeyinka L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Good bank

Current account • 5th May 2025

I have not been with chase for long but I’m already seeing the benefits of the bank. You can earn cash back you can see... I have not been with chase for long but I’m already seeing the benefits of the bank. You can earn cash back you can see where you money is going and it’s easy to use Read more Read less

{"display":"Hannah B","full_name":"Hannah B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Fantastic bank never has issue

    Great loyalty to exisiting customers such as i get 4.8% rate savings account. Been given boosted rate accounts multiple times so good that they don’t... Great loyalty to exisiting customers such as i get 4.8% rate savings account. Been given boosted rate accounts multiple times so good that they don’t just give offers to new customers and i get a higher max intersst rate compared to new customer which get max 4.75%(boosted) and Chase great customer service and also 5% round up savings is a good offer too Read more Read less

    {"display":"Dan R","full_name":"Dan R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Dan R 30th April 2025
  • 5/5

    Love using chase, so simple and so clear.

    Love using chase, so simple and so clear. Cash back and round up feature is great for making extra saving.

    {"display":"G L","full_name":"G L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    G L 30th April 2025
  • 5/5

    i am very happy with the good service provided by ch...

    i am very happy with the good service provided by chase bank since an account with the bank

    {"display":"Olufemi Oke","full_name":"Olufemi Oke","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    To be honest nothing every company has issues but yo...

    To be honest nothing every company has issues but you are giving your best

    {"display":"Vincent O","full_name":"Vincent O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Easy to set up and accessible.

    Easy to set up and accessible. Queries are answered quickly and effectively. Let you know about their products but not pushy.

    {"display":"Yvonne G","full_name":"Yvonne G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    Yvonne G 27th April 2025
  • 5/5

    Account opening

    The account opening procedure was very easy when following the instructions given by Chase.

    {"display":"Lin","full_name":"Lin","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    Lin 25th April 2025
  • 5/5

    So easy to use to save money.

    So easy to use to save money. Great card with no details on it which make me feel my money is secure

    {"display":"William n","full_name":"William n","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    William n 25th April 2025
  • 5/5

    A great banking app for everyday banking

    I think Chase offers a very unique service not many other banks/building societies/fintech companies offer. The app has a very simple functionality.

    {"display":"R P","full_name":"R P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    R P 25th April 2025
  • 5/5

    Great easy access savings account

    Great savings account… access is great via the app

    {"display":"Rob","full_name":"Rob","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Rob 23rd April 2025

    Products from Chase Bank

    Showing all products offered by Chase Bank

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice