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Chase Bank reviews

Chase Bank's logo
Rated Excellent 4.95/5

Chase Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • Offers digital wallet and contactless payment support
    Offers digital wallet and contactless payment support
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 63,961 product reviews

Average score of 4.95/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Chase Bank have trended negatively over the past 90 days

Latest positive rating

4/5

Loved the cashback!

Loved the cashback! Gutted they are limiting it now.

{"display":"Stephen","full_name":"Stephen","avatar":{"url":"\/assets\/uploads\/avatars\/users\/826923.png"}}'s avatar
Current Account
Stephen 22nd March 2025

Latest negative rating

2/5

Not happy with reduction in cashback .

Not happy with reduction in cashback . Chase was always a leader but sadly not any more

{"display":"Marg 49","full_name":"Marg 49","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Current Account
Marg 49 21st March 2025

About Chase Bank

Chase is an award-winning bank that's part of JPMorgan Chase.

Chase National Bank was formed in 1877 by John Thompson and later became Chase Manhattan Bank in 1955. In 2000, Chase Manhattan merged with JPMorgan & Co, to form today's JPMorgan Chase. Chase launched in the UK in 2021 after servicing over 56 million US customers.

Chase offers a current account, a savings account and an investment product via Nutmeg.

Chase Bank at a glance

Contact details

Phone
0800 376 3333
Email
[email protected]
Social media

Reviews for Chase Bank

Showing 11 of 63961 company reviews Last reviewed within 7 days

Loved the cashback!

Current Account 22nd March 2025

Loved the cashback! Gutted they are limiting it now.

Rated Good 4/5
Read more product reviews

High Savings Interest given among the UK Banks

Savings 22nd March 2025

High Savings Interest given among the UK Banks

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Happy Customer

    Very easy site to use for online banking, once set up it is quickly and easily accessible. Rewards are great. If needed the online customer... Very easy site to use for online banking, once set up it is quickly and easily accessible. Rewards are great. If needed the online customer support is excellent, they respond quickly and are very helpful. I was with my previous bank for a long time but do not regret changing to Chase. Read more Read less

    {"display":"Eve K","full_name":"Eve K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Eve K 21st March 2025
  • 2/5

    Not happy with reduction in cashback .

    Not happy with reduction in cashback . Chase was always a leader but sadly not any more

    {"display":"Marg 49","full_name":"Marg 49","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Marg 49 21st March 2025
  • 4/5

    It was very easy to apply for accounts.

    It was very easy to apply for accounts. I received a debit card as soon as I applied for an account.

    {"display":"Caroline P","full_name":"Caroline P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Caroline P 21st March 2025
  • 5/5

    Very easy to use and the monthly breakdown of spend...

    Very easy to use and the monthly breakdown of spend and receipts is very helpful.

    {"display":"Nan","full_name":"Nan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Nan 21st March 2025
  • 5/5

    Great banking service, provides cashback

    Great banking service, provides cashback

    {"display":"Joe T","full_name":"Joe T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Joe T 21st March 2025
  • 5/5

    Excellent overseas rates

    I switched to Chase to take advantage of good rates on an overseas trip. Several years on, I am still happy with the products and... I switched to Chase to take advantage of good rates on an overseas trip. Several years on, I am still happy with the products and services including roundup, savings and international transaction fees Read more Read less

    {"display":"EJD","full_name":"EJD","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    EJD 21st March 2025
  • 5/5

    Easy to use but cashback should be standard

    Easy to use but cashback should be standard

    {"display":"Ian Tan","full_name":"Ian Tan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Ian Tan 20th March 2025
  • 5/5

    Simple app.

    Simple app. Good interest rates.

    {"display":"Gwen","full_name":"Gwen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Gwen 20th March 2025
  • 5/5

    Best bank ever

    The people actually listen and empathise.

    {"display":"John","full_name":"John","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1143074.png"}}'s avatar
    Current Account
    John 20th March 2025

    Products from Chase Bank

    Showing all products offered by Chase Bank

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