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Chase Bank reviews

Chase Bank's logo
Rated Excellent • 4.94/5

Chase Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • Offers digital wallet and contactless payment support
    Offers digital wallet and contactless payment support
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 64,533 product reviews

Average score of 4.94/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Chase Bank have trended negatively over the past 90 days

Latest positive rating

5/5

good bank just not provide credit card how they prom...

good bank just not provide credit card how they promise i have excelent credit and i cant get credit card

{"display":"dalia khalifa","full_name":"dalia khalifa","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1215599.png"}}'s avatar

Latest negative rating

2/5

Use to lv this bank rates are very poor now and not...

Use to lv this bank rates are very poor now and not competitive

{"display":"Irene carling-taylor","full_name":"Irene carling-taylor","avatar":{"url":"\/assets\/uploads\/avatars\/users\/680849.png"}}'s avatar
See more reviews for Chase Bank products

About Chase Bank

Chase is an award-winning bank that's part of JPMorgan Chase.

Chase National Bank was formed in 1877 by John Thompson and later became Chase Manhattan Bank in 1955. In 2000, Chase Manhattan merged with JPMorgan & Co, to form today's JPMorgan Chase. Chase launched in the UK in 2021 after servicing over 56 million US customers.

Chase offers a current account, a savings account and an investment product via Nutmeg.

Chase Bank at a glance

Contact details

Phone
0800 376 3333
Email
[email protected]
Social media

Reviews for Chase Bank

Showing 11 of 64533 company reviews • Last reviewed within 7 days

good bank just not provide credit card how they prom...

Current account • 25th May 2025

good bank just not provide credit card how they promise i have excelent credit and i cant get credit card

{"display":"dalia khalifa","full_name":"dalia khalifa","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1215599.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Great bank, have taken the hassle out of banking!

Current account • 20th May 2025

Great bank, have thought through the nitty gritty of banking and taken out all the hassles, they clearly understand their customers and their needs. They're... Great bank, have thought through the nitty gritty of banking and taken out all the hassles, they clearly understand their customers and their needs. They're forward thinking and I've recommended them to a few friends and family. Read more Read less

{"display":"Kay L","full_name":"Kay L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 2/5

    Use to lv this bank rates are very poor now and not...

    Use to lv this bank rates are very poor now and not competitive

    {"display":"Irene carling-taylor","full_name":"Irene carling-taylor","avatar":{"url":"\/assets\/uploads\/avatars\/users\/680849.png"}}'s avatar
  • 5/5

    Chase the dream!

    I have loved everything about chase banking and savings - great transparency, ease of use and very fair rates given. Excellent customer service built in... I have loved everything about chase banking and savings - great transparency, ease of use and very fair rates given. Excellent customer service built in to their model and much appreciated! Read more Read less

    {"display":"Laura A","full_name":"Laura A","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1217393.png"}}'s avatar
    Savings
    Laura A 15th May 2025
  • 1/5

    Terrible customer service.

    Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a resolution. Agents... Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a resolution. Agents don’t look at the history and request to repeat yourself. Read more Read less

    {"display":"Daniel T","full_name":"Daniel T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very easy to open an account.

    Very easy to open an account. Took a few minutes online. Interest rates are good

    {"display":"Janet D","full_name":"Janet D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Janet D 14th May 2025
  • 4/5

    Great service for current account

    Great service for current account

    {"display":"Jeyanthan j","full_name":"Jeyanthan j","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1216487.png"}}'s avatar
  • 5/5

    A personable company

    Chase have always advised without pressure, this makes for comfortable decision making

    {"display":"Satch","full_name":"Satch","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Satch 9th May 2025
  • 5/5

    I get cash back on my groceries shopping and good in...

    I get cash back on my groceries shopping and good interest rate

    {"display":"Adeyinka L","full_name":"Adeyinka L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Adeyinka L 5th May 2025
  • 5/5

    Good bank

    I have not been with chase for long but I’m already seeing the benefits of the bank. You can earn cash back you can see... I have not been with chase for long but I’m already seeing the benefits of the bank. You can earn cash back you can see where you money is going and it’s easy to use Read more Read less

    {"display":"Hannah B","full_name":"Hannah B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Fantastic bank never has issue

    Great loyalty to exisiting customers such as i get 4.8% rate savings account. Been given boosted rate accounts multiple times so good that they don’t... Great loyalty to exisiting customers such as i get 4.8% rate savings account. Been given boosted rate accounts multiple times so good that they don’t just give offers to new customers and i get a higher max intersst rate compared to new customer which get max 4.75%(boosted) and Chase great customer service and also 5% round up savings is a good offer too Read more Read less

    {"display":"Dan R","full_name":"Dan R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Dan R 30th April 2025

    Products from Chase Bank

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