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Chase Bank reviews

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Rated Excellent 4.95/5

Chase Bank reviews

Verified business
Last reviewed within 14 days
  • Award winning organisation
    Award winning organisation
  • Offers digital wallet and contactless payment support
    Offers digital wallet and contactless payment support
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 54,669 product reviews

Average score of 4.95/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Chase Bank have trended positively over the past 90 days

Latest positive rating

5/5

The best account out there currently.

The best account out there currently. Getting cashback and excellent customer service.

{"display":"Tanya P","full_name":"Tanya P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Current Account
Tanya P 8th December 2024

Latest negative rating

1/5

UNTRUSTWORTHY

I opened a savings account with Chase. They didn't make it clear that the funding, in my case £80000 would go into a current account... I opened a savings account with Chase. They didn't make it clear that the funding, in my case £80000 would go into a current account paying no interest and you have to then transfer into the savings account. They had my money but have refused to pay the interest I should have earned, about £800. Read more Read less

{"display":"John Marrow","full_name":"John Marrow","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
John Marrow 8th November 2024

About Chase Bank

Chase is an award-winning bank that's part of JPMorgan Chase.

Chase National Bank was formed in 1877 by John Thompson and later became Chase Manhattan Bank in 1955. In 2000, Chase Manhattan merged with JPMorgan & Co, to form today's JPMorgan Chase. Chase launched in the UK in 2021 after servicing over 56 million US customers.

Chase offers a current account, a savings account and an investment product via Nutmeg.

Chase Bank at a glance

Contact details

Phone
0800 376 3333
Email
[email protected]
Social media

Reviews for Chase Bank

Showing 11 of 54669 company reviews Last reviewed within 14 days

The best account out there currently.

Current Account 8th December 2024

The best account out there currently. Getting cashback and excellent customer service.

Rated Excellent 5/5
Read more product reviews

Been using Chase for quite some time now and have be...

Current Account 5th December 2024

Been using Chase for quite some time now and have been massively impressed with their level of service. Everything is so easy to do on... Been using Chase for quite some time now and have been massively impressed with their level of service. Everything is so easy to do on their app and a real human customer service agent is just a few taps away. Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    1% cashback!

    1% cashback on all my spending is a great perk!

    {"display":"Tomas","full_name":"Tomas","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Tomas 5th December 2024
  • 5/5

    very easy to use, great and speedy customer service,...

    very easy to use, great and speedy customer service, and very very good connected easy access savers account. The only complaint I have is that... very easy to use, great and speedy customer service, and very very good connected easy access savers account. The only complaint I have is that they got rid of the 'pay in' button on the current accounts page, to move money from savings accounts to current accounts easily! Not the end of the word but definitely less convenient. Read more Read less

    {"display":"Ling Y","full_name":"Ling Y","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Ling Y 5th December 2024
  • 5/5

    acc good interest rate easy access savings account w...

    acc good interest rate easy access savings account with no upper limit yes please??!! The only thing I'd say would be nicer is if the... acc good interest rate easy access savings account with no upper limit yes please??!! The only thing I'd say would be nicer is if the boosted interest rate were available to all customers, and not the ones who just happened to open the account at the right time. Read more Read less

    {"display":"Ling Y","full_name":"Ling Y","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ling Y 5th December 2024
  • 5/5

    Money back on spending .

    Money back on spending . Quick customer support

    {"display":"Richard A","full_name":"Richard A","avatar":{"url":"\/assets\/uploads\/avatars\/users\/859874.png"}}'s avatar
    Current Account
    Richard A 5th December 2024
  • 5/5

    Easy cashback service

    The cashback feature of Chase has been fantastic, a very easy way to get cashback on everyday spending. The app works great and it feels... The cashback feature of Chase has been fantastic, a very easy way to get cashback on everyday spending. The app works great and it feels very secure since your account details aren't included on the card. Read more Read less

    {"display":"Katrina C","full_name":"Katrina C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Katrina C 29th November 2024
  • 5/5

    1% on all spending, no fees abroad and great service

    Chase give 1% on all spending, there customer service is very quick and responsive. They have the high interest savings accounts. Slick mobile app and... Chase give 1% on all spending, there customer service is very quick and responsive. They have the high interest savings accounts. Slick mobile app and card with no details. They’re very security conscious with spending which is great. The current account is easy and simple does what it says on the tin. They’re leading the way for reward banking. Read more Read less

    {"display":"S Sosa","full_name":"S Sosa","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    S Sosa 28th November 2024
  • 4/5

    Very efficient and smooth service

    Chase Bank provides a very efficient service and is very easy to open more than one account to have different spending pots. On top of... Chase Bank provides a very efficient service and is very easy to open more than one account to have different spending pots. On top of that they also provide 1% cashback on most spending. Read more Read less

    {"display":"FP","full_name":"FP","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    FP 28th November 2024
  • 5/5

    Good cashback

    Good cashback 1%, but max £15. Also taking almost everywhere and abroad.

    {"display":"Alex","full_name":"Alex","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Alex 28th November 2024
  • 4/5

    1% cashback...

    Been using Chase for the last two years and the fact you get 1% cashback on your spend makes it for me worth using all... Been using Chase for the last two years and the fact you get 1% cashback on your spend makes it for me worth using all the time. The time it takes also to send and receive money transfers is also super quick, and if it wasn't for BCWYC and finding Andy on YouTube I would never have found this account Read more Read less

    {"display":"Simon B","full_name":"Simon B","avatar":{"url":"\/uploads\/avatars\/users\/1072764.png"}}'s avatar
    Current Account
    Simon B 28th November 2024

    Products from Chase Bank

    Showing all products offered by Chase Bank

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