Smart Money People Logo

Voting in the Consumer credit awards 2025 is open - Vote here

Share this page

Tide reviews

Tide logo
Rated Excellent 4.69/5

Tide reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 14 days
See more on their website

Review summary

People rate this company as Excellent based on 5,692 product reviews

Average score of 4.69/5
5 star
89%
4 star
7%
3 star
1%
2 star
0%
1 star
3%
Reviews for Tide have trended positively over the past 90 days

Latest positive rating

5/5

Amazing products

Has lots of great products specifically designed for businesses

{"display":"Haydn S","full_name":"Haydn S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Business Banking
Haydn S 11th April 2025

Latest negative rating

1/5

Account frozen and no ability to unfreeze

It's payday for our employees and we can't access our bank. Tide froze it with no notice 'for safety and security'. Won't release access under... It's payday for our employees and we can't access our bank. Tide froze it with no notice 'for safety and security'. Won't release access under any circumstance. Hiding behind usual 'could be a scam!' crap - impossible to make progress with them. 3 days and counting and now the business can't operate and the staff can't make rent. Cheers for that Read more Read less

{"display":"Jon","full_name":"Jon","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Business Banking
Jon 27th March 2025

About Tide

Tide is a business financial platform, and say they are on a mission to help small business owners save time (and money) on their banking and admin. So if you're a small business owner looking for Tide reviews, see what others like you have said on Smart Money People, the UK's #1 financial services review site.

Tide at a glance

Contact details

Website
Visit provider website

Reviews for Tide

Showing 11 of 5692 company reviews Last reviewed within 14 days

Amazing products

Business Banking 11th April 2025

Has lots of great products specifically designed for businesses

Rated Excellent 5/5
Read more product reviews

Good, simple.

Business Banking 8th April 2025

Good, simple. Always feel like they have my back

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Good interest rate

    Few issues setting up my business account, however it was an error my side which then became apparent. Free banking, £0.20 a transaction, good interest rate, whats not to like?

  • 5/5

    Great customer service

    Great customer service - every time I have called, I have been able to speak with an advisor instantly, no waiting, no holding and every... Great customer service - every time I have called, I have been able to speak with an advisor instantly, no waiting, no holding and every time they have resolved any issues straight away. Also, great value for small businesses. Read more Read less

  • 4/5

    Great service at your fingertips with everything you...

    Great service at your fingertips with everything you need for a small business. Many accountancy plug ins as well to keep your business on the... Great service at your fingertips with everything you need for a small business. Many accountancy plug ins as well to keep your business on the move. Helpful and quick responses by the customer services as well. Read more Read less

  • 1/5

    Account frozen and no ability to unfreeze

    It's payday for our employees and we can't access our bank. Tide froze it with no notice 'for safety and security'. Won't release access under... It's payday for our employees and we can't access our bank. Tide froze it with no notice 'for safety and security'. Won't release access under any circumstance. Hiding behind usual 'could be a scam!' crap - impossible to make progress with them. 3 days and counting and now the business can't operate and the staff can't make rent. Cheers for that Read more Read less

    {"display":"Jon","full_name":"Jon","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Banking
    Jon 27th March 2025
  • 5/5

    support is excellent especially for the small company

    Whenever there were issues, support did not make me feel like an irritation like at previous banks

  • 5/5

    Best provider of business banking services

    I've tried a lot of business bank accounts, and Tide without doubt is the most complete and functional solution on the market. Their deep focus... I've tried a lot of business bank accounts, and Tide without doubt is the most complete and functional solution on the market. Their deep focus and expertise in business banking sets them apart from other competitors in the market. Read more Read less

    {"display":"Tom","full_name":"Tom","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Banking
    Tom 4th March 2025
  • 5/5

    Registering for a Tide account was a breeze, the pro...

    Registering for a Tide account was a breeze, the process was simple and self explanatory, I was accepted promptly and received my new bank card... Registering for a Tide account was a breeze, the process was simple and self explanatory, I was accepted promptly and received my new bank card within a few days. The only downside is they don't print business name on the bank card but your personal name. Otherwise they offer great value and rates above and beyond other what other banks offer and the app is great makes managing everything so simple and easy. Read more Read less

    {"display":"Scott","full_name":"Scott","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Banking
    Scott 27th February 2025
  • 1/5

    DO NOT USE TIDE.

    DO NOT USE TIDE. At a very crucial point of my business, I cannot access my Tide account. I have received no response from them... DO NOT USE TIDE. At a very crucial point of my business, I cannot access my Tide account. I have received no response from them despite several, urgent emails. This will result in potentially hundreds of thousands of pounds loss as I cannot complete a transaction. AVOID TIDE at all costs. Read more Read less

    {"display":"Tom E","full_name":"Tom E","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1105847.png"}}'s avatar
    Business Banking
    Tom E 13th February 2025
  • 1/5

    By far, this is one of the worst banking services I...

    By far, this is one of the worst banking services I have ever used. My experience has been poor from the start. They had the... By far, this is one of the worst banking services I have ever used. My experience has been poor from the start. They had the audacity to keep incoming payments pending due to internal processes, although I had provided the required information multiple times to multiple advisors. This resulted in financial implications for me as an individual. The worst part came last week when I realized I was completely unable to make any payments. My funds are currently inaccessible—no card payments, no transfers to my personal account, and no ability to pay invoices. Thousands of pounds are stuck, and I have been chasing this issue with multiple advisors for the past four days. It turns out that the team supposedly responsible for resolving this only works Monday to Friday. At no point have I been given a timeline for when I can expect this to be resolved, nor have I received a clear explanation as to why it happened. The only response I get from agents is that they are "chasing it for me." Furthermore, I now risk late payment fees, as I have been unable to move funds from my business account with Tide to cover direct debits linked to my personal account. This situation is completely unnecessary and unethical. It is unacceptable for a financial institution entrusted with business accounts to fail its customers this way. Read more Read less

    {"display":"Veronica ","full_name":"Veronica ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Banking
    Veronica 3rd February 2025

    Products from Tide

    Showing all products offered by Tide

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice