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Vernon Building Society reviews

Vernon Building Society Logo
Rated Excellent 4.91/5

Vernon Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 4,530 product reviews

Average score of 4.91/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended negatively over the past 90 days

Vernon Building Society is loved for its friendly, helpful staff and the personal touch you just don’t get with big banks. People really appreciate having local branches where they can pop in and get clear advice face to face. The savings products are seen as competitive and reliable, with good interest rates for local savers. On the downside, the online banking experience can be frustrating, with some struggling to access accounts or find it complicated to set up savings online. Branch opening hours, especially limited days, and a few comfort issues like low chairs and privacy concerns also come up.

Positive themes

  • Vernon Building Society’s staff are friendly, helpful and make you feel truly welcome.
  • The savings products at Vernon Building Society offer good rates and are easy to manage.
  • Having local Vernon Building Society branches makes banking personal and convenient.

Negative themes

  • The online banking system at Vernon Building Society can be tricky and frustrating to use.
  • Limited branch opening hours at Vernon Building Society can be inconvenient for some.
  • Some branches have uncomfortable seating and lack privacy which could be improved.
Summarised by AI
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About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Vernon Building Society at a glance

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Reviews for Vernon Building Society

Showing 11 of 4530 company reviews Last reviewed within 7 days

The Vernon is local and the customer service I recei...

Savings 16th April 2026

The Vernon is local and the customer service I received from Gerry was first class thank you Gerry I also love the passbook which is important to me

Verified source
Rated Excellent 5/5
Read more product reviews

Very friendly, helpful staff.

Savings 15th April 2026

Very friendly, helpful staff when I've visited the Bramhall branch on several occasions to enquire about opening an account, opening it, depositing and withdrawing money.

{"display":"BB","full_name":"BB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
BB
Rated Excellent 5/5
Read more product reviews
  • 5/5

    Very happy with my experience today.

    Very happy with my experience today. Excellent member of staff.

    Savings
    Verified source 15th April 2026
  • 5/5

    Excellent as always especially the locality

    Excellent as always especially the locality

    {"display":"J E R H","full_name":"J E R H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    J E R H 15th April 2026
  • 5/5

    Staff are friendly and they welcome approachable lik...

    Staff are friendly and they welcome approachable like the passbooks

    Savings
    Verified source 15th April 2026
  • 5/5

    Very nice and informative staff Always happy to help...

    Very nice and informative staff Always happy to help with products and services

    Savings
    Verified source 14th April 2026
  • 5/5

    Friendly, easy to use, friendly staff. the good work

    Friendly, easy to use, friendly staff.

    {"display":"Enam","full_name":"Enam","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Enam 14th April 2026
  • 5/5

    Love that it's local and the personal service provid...

    Love that it's local and the personal service provided by Jude and Fiona

    Savings
    Verified source 13th April 2026
  • 5/5

    They are my mortgage provider and have been excellen...

    They are my mortgage provider and have been excellent when required

    {"display":"Brad Autie","full_name":"Brad Autie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Brad Autie 11th April 2026
  • 5/5

    Inestimable value

    Upon our many visits we have always been greeted with a smile and respect. The staff have put forward suggestions we would not have thought... Upon our many visits we have always been greeted with a smile and respect. The staff have put forward suggestions we would not have thought of , thus , a tax saving. Which is so appreciated. The goodwill engendered is of inestimable value . Speaking directly to real people a great value. Thankyou. Read more Read less

    {"display":"Karen l","full_name":"Karen l","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Karen l 10th April 2026
  • 5/5

    We have only been with them a few months but they wa...

    We have only been with them a few months but they was fantastic when we had the offer Great service

    Products from Vernon Building Society

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