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Vernon Building Society reviews

Vernon Building Society Logo
Rated Excellent • 4.87/5

Vernon Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 4,621 product reviews

Average score of 4.87/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended negatively over the past 90 days

Vernon Building Society shines with its friendly, knowledgeable staff and genuinely personal service, making savings and mortgages feel straightforward and local. People love having branches nearby where they can chat face-to-face and appreciate the competitive interest rates. Some wish for longer branch opening hours and smoother online access, but overall the warmth and professionalism stand out.

Positive themes

  • Vernon Building Society’s staff are friendly, helpful, and make you feel truly valued. (89 mentions)
  • Vernon Building Society offers competitive savings rates that many find very attractive. (14 mentions)
  • Having local branches with a personal touch makes Vernon Building Society a real community gem. (6 mentions)
Summarised by AI
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About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Vernon Building Society at a glance

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Reviews for Vernon Building Society

Showing 11 of 4621 company reviews • Last reviewed within 7 days

I like the Vernon and all staff the customer serviv...

Savings • 5th October 2026

I like the Vernon and all staff the customer servive they give is always really great service loved my face to face with Gerry thank you

Verified source
Rated Excellent • 5.00/5
Read more product reviews

Process went smoothly and they provided all related...

Mortgages • 5th October 2026

Process went smoothly and they provided all related services

{"display":"Debbie B","full_name":"Debbie B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Excellent Service.

    Vernon made getting our mortgage easy and straightforward.

    {"display":"NJW","full_name":"NJW","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    NJW 2nd October 2026
  • 5.00/5

    Great from start to finish

    We had a mortgage arranged with Vernon and from start to finish they were great. The process was thorough but unhurried while we had our... We had a mortgage arranged with Vernon and from start to finish they were great. The process was thorough but unhurried while we had our initial phone call to gather all the information. Our mortgage advisor explained everything well and email communication following that was good. A suitable mortgage was found and then secured for us. When we came to the funds being released and the solicitors had made an error, being able to get through on the phone and talk to someone who was knowledgeable and helped resolve the situation was great. All in all a very smooth process and we would highly recommend Vernon. Read more Read less

    {"display":"Esther S","full_name":"Esther S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Esther S 2nd October 2026
  • 5.00/5

    Professional, knowledgeable and personable .

    Megan and the team were extremely knowledgeable. They took time to understand my circumstances and advised around relevant mortgage products. They were very supportive and... Megan and the team were extremely knowledgeable. They took time to understand my circumstances and advised around relevant mortgage products. They were very supportive and intuitive with their advice and enabled me to secure the best mortgage product for my circumstances. I am very grateful for their help and support. Thank you. Read more Read less

    Mortgages
    Verified source 1st October 2026
  • 5.00/5

    Supreme Professionalism and Friendliness.

    Staff are both very helpful and extremely well informed and professionally knowledgeable. This is especially true of Leon, whose expertise, when he advised us on... Staff are both very helpful and extremely well informed and professionally knowledgeable. This is especially true of Leon, whose expertise, when he advised us on our investment and our choice of accounts/ISAs, proved to be amazing. Read more Read less

    {"display":"Rouzanna","full_name":"Rouzanna","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Rouzanna 28th September 2026
  • 4.00/5

    Happy with the appointment like the face to face lik...

    Happy with the appointment like the face to face like the branches really like Stockport

    Savings
    Verified source 22nd September 2026
  • 5.00/5

    Appointment on time.

    Appointment on time. Treated with courtesy and respect

    {"display":"Patricia Babbage","full_name":"Patricia Babbage","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Patricia Babbage 22nd September 2026
  • 5.00/5

    Friendly helpful and professional.

    Friendly helpful and professional. Pleasant environment everything explained clearly

    Savings
    Verified source 17th September 2026
  • 5.00/5

    Opening an ISA

    Friendly straightforward service with clear information

    Savings
    Verified source 16th September 2026
  • 5.00/5

    A very professional and friendly experience throughout.

    A very professional and friendly experience throughout. Would highly recommend.

    {"display":"Anthony G","full_name":"Anthony G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Anthony G 9th September 2026

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