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Vernon Building Society reviews

Vernon Building Society Logo
Rated Excellent • 4.87/5

Vernon Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 4,627 product reviews

Average score of 4.87/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended negatively over the past 90 days

Vernon Building Society really shines with its friendly, helpful staff and the comfort of face-to-face service in local branches. People appreciate the clear advice and easy communication, especially for savings and mortgages. On the downside, some wish the interest rates were more competitive and the online tools a bit more modern, including a mobile app.

Positive themes

  • Vernon Building Society’s staff are friendly, helpful and make you feel valued in branch. (77 mentions)
  • Great savings rates and competitive mortgage deals make Vernon Building Society a solid choice. (9 mentions)

Negative themes

  • Interest rates on savings and mortgages could be better to match competitors. (5 mentions)
Summarised by AI
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About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Vernon Building Society at a glance

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Reviews for Vernon Building Society

Showing 11 of 4627 company reviews • Last reviewed within 7 days

Megan, Mortgage Advisor

Mortgages • 16th October 2026

Megan is obviously totally customer focused, informative and knowledgeable on available mortgage products which were suitable for us. A pleasure to have the opportunity to... Megan is obviously totally customer focused, informative and knowledgeable on available mortgage products which were suitable for us. A pleasure to have the opportunity to help us make the right decision to facilitate our new home. Highly recommended mortgage advisor. Read more Read less

Verified source
Rated Excellent • 5.00/5
Read more product reviews

Very satisfactory opening of account.

Savings • 15th October 2026

Very satisfactory opening of account.Freindly. And effecient

Verified source
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Great service!

    Megan was really clear and quick with communication. Very well explained mortgage options and process with a lovely manner. Great professional and personable service.

    Mortgages
    Verified source 14th October 2026
  • 5.00/5

    We really value the face to face personal service h...

    We really value the face to face personal service helpful friendly and knowledgeable thank you

    Savings
    Verified source 9th October 2026
  • 5.00/5

    Vernon Building Society are brilliant

    It's very difficult to get a mortgage at my age (68) which enables you to do the things that you have dreamed of to finish... It's very difficult to get a mortgage at my age (68) which enables you to do the things that you have dreamed of to finish a house and I'm now looking to complete my dream house. Read more Read less

    {"display":"Michael M","full_name":"Michael M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Michael M 7th October 2026
  • 5.00/5

    I really like the face to face appointment I don't d...

    I really like the face to face appointment I don't do online duetoit being difficult speaking to a person getting information helps

    Savings
    Verified source 7th October 2026
  • 5.00/5

    I like the Vernon and all staff the customer serviv...

    I like the Vernon and all staff the customer servive they give is always really great service loved my face to face with Gerry thank you

    Savings
    Verified source 5th October 2026
  • 5.00/5

    Process went smoothly and they provided all related...

    Process went smoothly and they provided all related services

    {"display":"Debbie B","full_name":"Debbie B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Debbie B 5th October 2026
  • 5.00/5

    Excellent Service.

    Vernon made getting our mortgage easy and straightforward.

    {"display":"NJW","full_name":"NJW","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    NJW 2nd October 2026
  • 5.00/5

    Great from start to finish

    We had a mortgage arranged with Vernon and from start to finish they were great. The process was thorough but unhurried while we had our... We had a mortgage arranged with Vernon and from start to finish they were great. The process was thorough but unhurried while we had our initial phone call to gather all the information. Our mortgage advisor explained everything well and email communication following that was good. A suitable mortgage was found and then secured for us. When we came to the funds being released and the solicitors had made an error, being able to get through on the phone and talk to someone who was knowledgeable and helped resolve the situation was great. All in all a very smooth process and we would highly recommend Vernon. Read more Read less

    {"display":"Esther S","full_name":"Esther S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Esther S 2nd October 2026
  • 5.00/5

    Professional, knowledgeable and personable .

    Megan and the team were extremely knowledgeable. They took time to understand my circumstances and advised around relevant mortgage products. They were very supportive and... Megan and the team were extremely knowledgeable. They took time to understand my circumstances and advised around relevant mortgage products. They were very supportive and intuitive with their advice and enabled me to secure the best mortgage product for my circumstances. I am very grateful for their help and support. Thank you. Read more Read less

    Mortgages
    Verified source 1st October 2026

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