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Vernon Building Society reviews

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Rated Excellent 4.92/5

Vernon Building Society reviews

Verified business
Last reviewed within 21 days
See more on their website

Review summary

People rate this company as Excellent based on 2,878 product reviews

Average score of 4.92/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended positively over the past 90 days

Latest positive rating

5/5

In branch service review

I came in distressed today on a personal bank issue with my son's account (this is now getting resolved). I was upset and talked about... I came in distressed today on a personal bank issue with my son's account (this is now getting resolved). I was upset and talked about it to Joy and Jo. They were both fabulous with me and were very helpful. I then sat with Jo to go over some savings accounts. The time she put in to help me was priceless. I see Jo at Marple too and she is outstanding and a great credit to Vernon Building Society. Thank you so much for your wonderful staff and help. Read more Read less

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Savings
Verified Member 24th October 2024

Latest negative rating

1/5

Activation code

Opened a regular saver account at 6.50% had 14 days to deposit money into the account they never sent me a activation code then they closed my account.

{"display":"Gail","full_name":"Gail","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Gail 28th June 2024

About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Vernon Building Society at a glance

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Reviews for Vernon Building Society

Showing 11 of 2878 company reviews Last reviewed within 21 days

In branch service review

Savings 24th October 2024

I came in distressed today on a personal bank issue with my son's account (this is now getting resolved). I was upset and talked about... I came in distressed today on a personal bank issue with my son's account (this is now getting resolved). I was upset and talked about it to Joy and Jo. They were both fabulous with me and were very helpful. I then sat with Jo to go over some savings accounts. The time she put in to help me was priceless. I see Jo at Marple too and she is outstanding and a great credit to Vernon Building Society. Thank you so much for your wonderful staff and help. Read more Read less

Rated Excellent 5/5
Read more product reviews

In branch service review

Savings 24th October 2024

Great customer service and understanding, allowing me to open a bond that had expired due to my circumstances.

Rated Excellent 5/5
Read more product reviews
  • 5/5

    In branch service review

    Jude was excellent and made it easy to understand.

    {"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/489575.png"}}'s avatar
    Savings
    Verified Member 24th October 2024
  • 5/5

    In branch service review

    Iain and Laura were absolutely amazing. Very knowledgeable about all accounts. Thank you.

    {"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/489575.png"}}'s avatar
    Savings
    Verified Member 24th October 2024
  • 5/5

    In branch service review

    Vernon Building Society was very helpful in giving me more information, if needed.

    {"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/489575.png"}}'s avatar
    Savings
    Verified Member 24th October 2024
  • 5/5

    In branch service review

    Always very helpful and efficient. A pleasure to come into branch.

    {"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/489575.png"}}'s avatar
    Savings
    Verified Member 24th October 2024
  • 5/5

    In branch service review

    Nice to be informed that we could earn more interest by changing account type in branch.

    {"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/489575.png"}}'s avatar
    Savings
    Verified Member 24th October 2024
  • 5/5

    In branch service review

    Very friendly, service excellent.

    {"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/489575.png"}}'s avatar
    Savings
    Verified Member 24th October 2024
  • 5/5

    In branch service review

    Staff are friendly and knowledgeable. Good to have face-to-face contact at a time banks are cutting branches.

    {"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/489575.png"}}'s avatar
    Savings
    Verified Member 24th October 2024
  • 5/5

    In branch service review

    Service is good, always Vernon looking happy as you access it.

    {"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/489575.png"}}'s avatar
    Savings
    Verified Member 24th October 2024
  • 5/5

    In branch service review

    Accessibility. Passbook savings. Helpful staff. Mutual society.

    {"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/489575.png"}}'s avatar
    Savings
    Verified Member 24th October 2024

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