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Vernon Building Society reviews

Vernon Building Society Logo
Rated Excellent • 4.91/5

Vernon Building Society reviews

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 3,176 product reviews

Average score of 4.91/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended negatively over the past 90 days

Latest positive rating

4/5

Excellent customer service

Savings Interest rates are ok but could be higher, especially for ISAs. Customer service is excellent on the phone and in branch. Need a mobile... Savings Interest rates are ok but could be higher, especially for ISAs. Customer service is excellent on the phone and in branch. Need a mobile app, or at least a mobile friendly website - doesn’t display correctly on an iPhone SE3 and the cookies options aren’t accessible - attempting to set cookie preferences leads to being unable to log in. Also doesn’t accept copy and paste of OTP from messages. Read more Read less

{"display":"IBandit","full_name":"IBandit","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
IBandit 29th January 2025

Latest negative rating

1/5

Activation code

Opened a regular saver account at 6.50% had 14 days to deposit money into the account they never sent me a activation code then they closed my account.

{"display":"Gail","full_name":"Gail","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Gail 28th June 2024
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About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Vernon Building Society at a glance

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Reviews for Vernon Building Society

Showing 11 of 3176 company reviews • Last reviewed within 7 days

Excellent customer service

Savings • 29th January 2025

Savings Interest rates are ok but could be higher, especially for ISAs. Customer service is excellent on the phone and in branch. Need a mobile... Savings Interest rates are ok but could be higher, especially for ISAs. Customer service is excellent on the phone and in branch. Need a mobile app, or at least a mobile friendly website - doesn’t display correctly on an iPhone SE3 and the cookies options aren’t accessible - attempting to set cookie preferences leads to being unable to log in. Also doesn’t accept copy and paste of OTP from messages. Read more Read less

{"display":"IBandit","full_name":"IBandit","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews

Excellent customer care and service

Savings • 29th January 2025

Vernon is local for me, unlike most banks they are still there. Staff are always very friendly, helpful and knowledgeable. They are also very prompt... Vernon is local for me, unlike most banks they are still there. Staff are always very friendly, helpful and knowledgeable. They are also very prompt in replying to any emails and answering any questions or concerns you may have. Great service overall and hope they continue to stay for a long time to come. Read more Read less

{"display":"Christine W","full_name":"Christine W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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  • 5/5

    Always friendly and very professional.

    Always friendly and very professional. Service is personal and well structured.

    {"display":"J J","full_name":"J J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    J J 29th January 2025
  • 5/5

    Excellent

    Friendly and very helpful staff Great products

    {"display":"june m","full_name":"june m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    june m 29th January 2025
  • 5/5

    Friendly team and competetive rates

    Friendly team and competetive rates

    {"display":"Samuel H","full_name":"Samuel H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Samuel H 29th January 2025
  • 5/5

    Highly recommended

    I have had an ISA account for the past two years and although I have no other accounts with Vernon they have been excellent at... I have had an ISA account for the past two years and although I have no other accounts with Vernon they have been excellent at keeping me updated. The staff are knowledgeable and courteous ( Reddish Branch) Read more Read less

    {"display":"ELIZABETH A","full_name":"ELIZABETH A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    ELIZABETH A 29th January 2025
  • 5/5

    Prompt attention

    There was a minor issue in documentation verification when opening my account. This was dealt with very quickly by the Vernon team.

    {"display":"Saver","full_name":"Saver","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Saver 29th January 2025
  • 5/5

    Excellent and friendly service.

    I have been an account holder for more than twenty years and have recommended both family and friends. I use a small branch in my... I have been an account holder for more than twenty years and have recommended both family and friends. I use a small branch in my local town that give excellent friendly advice. Read more Read less

    {"display":"Sheila H","full_name":"Sheila H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sheila H 29th January 2025
  • 5/5

    ..Great service & always there to help if needed

    If ever I have had any issues I have been able to phone through & get to speak to someone who was able to help... If ever I have had any issues I have been able to phone through & get to speak to someone who was able to help me. ITs good that they are local & they have a couple of offices near by too. Really appreciate that can just call in. Love that they are available & so helpful. Read more Read less

    {"display":"Nicky T","full_name":"Nicky T","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1094879.png"}}'s avatar
    Savings
    Nicky T 29th January 2025
  • 5/5

    Fantastic service, very helpful staff.

    Fantastic service, very helpful staff. Branch easy to acess

    Savings
    Verified source 29th January 2025
  • 5/5

    Friendly & approachable

    Friendly and approachable, just wish interest rates were higher!

    {"display":"Susan H","full_name":"Susan H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Susan H 28th January 2025

    Products from Vernon Building Society

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