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Vernon Building Society reviews

Vernon Building Society Logo
Rated Excellent • 4.86/5

Vernon Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 4,562 product reviews

Average score of 4.86/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended positively over the past 90 days

Vernon Building Society is loved for its friendly, helpful staff and the personal touch you just don’t get with big banks. People really appreciate having local branches where they can pop in and get clear advice face to face. The savings products are seen as competitive and reliable, with good interest rates for local savers. On the downside, the online banking experience can be frustrating, with some struggling to access accounts or find it complicated to set up savings online. Branch opening hours, especially limited days, and a few comfort issues like low chairs and privacy concerns also come up.

Positive themes

  • Vernon Building Society’s staff are friendly, helpful and make you feel truly welcome.
  • The savings products at Vernon Building Society offer good rates and are easy to manage.
  • Having local Vernon Building Society branches makes banking personal and convenient.

Negative themes

  • The online banking system at Vernon Building Society can be tricky and frustrating to use.
  • Limited branch opening hours at Vernon Building Society can be inconvenient for some.
  • Some branches have uncomfortable seating and lack privacy which could be improved.
Summarised by AI
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About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Vernon Building Society at a glance

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Reviews for Vernon Building Society

Showing 11 of 4562 company reviews • Last reviewed within 7 days

all excellent

Savings • 5th June 2026

Excellent experience from Vernon warm and friendly couldn't have asked for more

Verified source
Rated Excellent • 5.00/5
Read more product reviews

Iain was helpful.

Savings • 4th June 2026

Iain was helpful. Originally intended was to change ISA to fixed rate product but decided to go elsewhere as fixed-rate product does not include a... Iain was helpful. Originally intended was to change ISA to fixed rate product but decided to go elsewhere as fixed-rate product does not include a passbook. I havestayedwith this building society for a number of years because my other accounts are passbook operated. The intrest rates are poor in comparison to online account and I appreciate this because of staffing in branch but I feel the difference between the 2 are too high as you are still holding his Read more Read less

Verified source
Rated Good • 4.00/5
Read more product reviews
  • 5.00/5

    A Breath of Fresh Air !

    I have needed to call Vernon on a number of occasions and every time I was amazed by how quickly a real person answered the... I have needed to call Vernon on a number of occasions and every time I was amazed by how quickly a real person answered the phone and dealt with my enquiry. Read more Read less

    {"display":"Paul M","full_name":"Paul M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Paul M 4th June 2026
  • 5.00/5

    Very helpful staff and explained things to me very c...

    Very helpful staff and explained things to me very clearly

    Savings
    Verified source 3rd June 2026
  • 5.00/5

    Great service

    Great service from Laura and the team

    Savings
    Verified source 3rd June 2026
  • 5.00/5

    Tense Time, Smooth journey

    We were put onto Vernon via Saga and Tembo money. It was a tense time for us, but they made it go as quickly and... We were put onto Vernon via Saga and Tembo money. It was a tense time for us, but they made it go as quickly and smoothly as anyone could wish for. Read more Read less

    {"display":"Trevor ","full_name":"Trevor ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Trevor 2nd June 2026
  • 5.00/5

    Our Mortgage Consultant Megan Paldino was a pleasure...

    Our Mortgage Consultant Megan Paldino was a pleasure to work with from start to finish. Very professional, knowledgeable and friendly helping us choosing the correct product for our needs.

    {"display":"Colin S","full_name":"Colin S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Colin S 1st June 2026
  • 5.00/5

    Process very easy, went smoothly from start to finish

    Process very easy, went smoothly from start to finish

    {"display":"Alastair O","full_name":"Alastair O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Alastair O 1st June 2026
  • 5.00/5

    Gerry explained the process step by step.

    Gerry explained the process step by step. Happy she explored all my opinions

    Savings
    Verified source 28th May 2026
  • 5.00/5

    Gerry was fantastic.

    Gerry was fantastic. Gave great advice. Took time to explain. No pressure to proceed. Gave time to think through options.

    Savings
    Verified source 28th May 2026
  • 5.00/5

    Just very good at being prompt with answers and keep...

    Just very good at being prompt with answers and keeping us up to date with changes etc

    {"display":"steven w","full_name":"steven w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    steven w 26th May 2026

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