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Vernon Building Society reviews

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Rated Excellent 4.86/5

Vernon Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 4,580 product reviews

Average score of 4.86/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended positively over the past 90 days

Vernon Building Society is loved for its friendly, helpful staff and the personal touch you just don’t get with big banks. People really appreciate having local branches where they can pop in and get clear advice face to face. The savings products are seen as competitive and reliable, with good interest rates for local savers. On the downside, the online banking experience can be frustrating, with some struggling to access accounts or find it complicated to set up savings online. Branch opening hours, especially limited days, and a few comfort issues like low chairs and privacy concerns also come up.

Positive themes

  • Vernon Building Society’s staff are friendly, helpful and make you feel truly welcome.
  • The savings products at Vernon Building Society offer good rates and are easy to manage.
  • Having local Vernon Building Society branches makes banking personal and convenient.

Negative themes

  • The online banking system at Vernon Building Society can be tricky and frustrating to use.
  • Limited branch opening hours at Vernon Building Society can be inconvenient for some.
  • Some branches have uncomfortable seating and lack privacy which could be improved.
Summarised by AI
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About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Vernon Building Society at a glance

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Reviews for Vernon Building Society

Showing 11 of 4580 company reviews Last reviewed within 7 days

Gerry explained the process step by step.

Savings 28th May 2026

Gerry explained the process step by step. Happy she explored all my opinions

Verified source
Rated Excellent 5.00/5
Read more product reviews

Gerry was fantastic.

Savings 28th May 2026

Gerry was fantastic. Gave great advice. Took time to explain. No pressure to proceed. Gave time to think through options.

Verified source
Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    In branch service review

    Sally could not have been more helpful. I had been very confused by ISAs and she explained everything very clearly. It is a relief to... Sally could not have been more helpful. I had been very confused by ISAs and she explained everything very clearly. It is a relief to be able to speak to someone face to face. Read more Read less

    Savings
    Verified source 27th May 2026
  • 5.00/5

    In branch service review

    I would like Reddish branch to open on a Monday and Thursday as it is convenient for me!.

    Savings
    Verified source 27th May 2026
  • 5.00/5

    In branch service review

    Helpful, friendly and speedy advice. Thanks.

    Savings
    Verified source 27th May 2026
  • 5.00/5

    In branch service review

    Always found Veron Staff to be helpful and friendly.

    Savings
    Verified source 27th May 2026
  • 5.00/5

    In branch service review

    Very very helpful. Suzie explained all the information toughly.

    Savings
    Verified source 27th May 2026
  • 5.00/5

    In branch service review

    Friendly Staff - Codde on arrival lovely touch. Excellent customer service.

    Savings
    Verified source 27th May 2026
  • 5.00/5

    In branch service review

    Always polite and friendly makes it easy to understand Products.

    Savings
    Verified source 27th May 2026
  • 5.00/5

    In branch service review

    I am happy with the rate increase.

    Savings
    Verified source 27th May 2026
  • 5.00/5

    In branch service review

    The staff are always friendly and helpful.

    Savings
    Verified source 27th May 2026

    Products from Vernon Building Society

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