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Vernon Building Society reviews

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Rated Excellent • 4.92/5

Vernon Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 4,424 product reviews

Average score of 4.92/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended negatively over the past 90 days

Vernon Building Society is loved for its friendly, helpful staff and the personal touch you just don’t get with big banks. People really appreciate having local branches where they can pop in and get clear advice face to face. The savings products are seen as competitive and reliable, with good interest rates for local savers. On the downside, the online banking experience can be frustrating, with some struggling to access accounts or find it complicated to set up savings online. Branch opening hours, especially limited days, and a few comfort issues like low chairs and privacy concerns also come up.

Positive themes

  • Vernon Building Society’s staff are friendly, helpful and make you feel truly welcome.
  • The savings products at Vernon Building Society offer good rates and are easy to manage.
  • Having local Vernon Building Society branches makes banking personal and convenient.

Negative themes

  • The online banking system at Vernon Building Society can be tricky and frustrating to use.
  • Limited branch opening hours at Vernon Building Society can be inconvenient for some.
  • Some branches have uncomfortable seating and lack privacy which could be improved.
Summarised by AI
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About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Vernon Building Society at a glance

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Reviews for Vernon Building Society

Showing 11 of 4424 company reviews • Last reviewed within 7 days

Excellent

Mortgages • 2nd March 2026

Good customer service. Was called by a member of your staff a very polite person and very helpful.

{"display":"Stephen Everett","full_name":"Stephen Everett","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Fast and efficient service!

Mortgages • 2nd March 2026

Fast and efficient service! All went very smoothly, we could just sit back relax and let them do all the work.

{"display":"Jo","full_name":"Jo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Jo
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    The Vernon BS

    Nothing but positive experience of this building society. Predominantly online but when I’ve phoned them the staff have been helpful, friendly, knowledgeable and informative. Good... Nothing but positive experience of this building society. Predominantly online but when I’ve phoned them the staff have been helpful, friendly, knowledgeable and informative. Good product selection and good interest rates. Read more Read less

    {"display":"The Shayman","full_name":"The Shayman","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    The Shayman 2nd March 2026
  • 5/5

    Easy to set up and manage account online

    Easy to set up and manage account online

    {"display":"Catriona J","full_name":"Catriona J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Catriona J 1st March 2026
  • 5/5

    I’ve been with The Vernon many years

    I’ve been with The Vernon many years now and their customer service is fab; every single person there is personable, helpful and friendly. The interest... I’ve been with The Vernon many years now and their customer service is fab; every single person there is personable, helpful and friendly. The interest rates are good and I feel like I’m a person, not a commodity. I love the fact that they have multiple local branches and an online service - it’s the best of both worlds! Read more Read less

    {"display":"Emma B","full_name":"Emma B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Emma B 1st March 2026
  • 5/5

    New Account Opened for Local Community Endeavour

    Very friendly, informative service - Jude very quickly opened an account for our new community endeavour, she explained all the benefits and obligations very clearly.... Very friendly, informative service - Jude very quickly opened an account for our new community endeavour, she explained all the benefits and obligations very clearly. We are looking forward to a mutually beneficial relationship. Read more Read less

    {"display":"Bruckshaw Meadow ","full_name":"Bruckshaw Meadow ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Bruckshaw Meadow 27th February 2026
  • 5/5

    Never had any problems with the Vernon we have been...

    Never had any problems with the Vernon we have been with them for over 40 yrs they when Mr Baggs was there and brilliant guy to sort out our mortgages .

    {"display":"Kath ","full_name":"Kath ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kath 27th February 2026
  • 5/5

    Always friendly and professional

    Always friendly and professional, the staff at Vernon are personable, trustworthy and have customers best interests ever at heart

    {"display":"Gerard","full_name":"Gerard","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Gerard 26th February 2026
  • 5/5

    Local and staff helpful and friendly

    Local and staff helpful and friendly

    {"display":"Joan W","full_name":"Joan W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Joan W 26th February 2026
  • 5/5

    Very informative and friedley and very personable

    Very informative and friedley and very personable

    Savings
    Verified source 25th February 2026
  • 5/5

    Excellent service

    Friendly and efficient staff, excellent service

    Savings
    Verified source 24th February 2026

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