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Vernon Building Society reviews

Vernon Building Society Logo
Rated Excellent • 4.87/5

Vernon Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 4,643 product reviews

Average score of 4.87/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended positively over the past 90 days

Vernon Building Society really shines with its friendly, helpful staff and the comfort of face-to-face service in local branches. People appreciate the clear advice and easy communication, especially for savings and mortgages. On the downside, some wish the interest rates were more competitive and the online tools a bit more modern, including a mobile app.

Positive themes

  • Vernon Building Society’s staff are friendly, helpful and make you feel valued in branch. (77 mentions)
  • Great savings rates and competitive mortgage deals make Vernon Building Society a solid choice. (9 mentions)

Negative themes

  • Interest rates on savings and mortgages could be better to match competitors. (5 mentions)
Summarised by AI
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About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Vernon Building Society at a glance

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Reviews for Vernon Building Society

Showing 11 of 4643 company reviews • Last reviewed within 7 days

Just so smooth

Mortgages • 2nd November 2026

Just so smooth throughout the process despite being in the middle of The Kalahari

{"display":"TheBigPinkSanMan","full_name":"TheBigPinkSanMan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Excellent customer service: I had a huge problem wit...

Mortgages • 2nd November 2026

Excellent customer service: I had a huge problem with my house purchase when my buyers dropped out two weeks before completion. The Vernon went out... Excellent customer service: I had a huge problem with my house purchase when my buyers dropped out two weeks before completion. The Vernon went out of their way to help me - especially Claire Harrison who was absolutely fantastic. Read more Read less

{"display":"Rosie Grant","full_name":"Rosie Grant","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 4.00/5

    All good thankyou.

    All good thankyou. All the problems stemed from Arrow conveyancing.

    {"display":"Christopher R","full_name":"Christopher R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Christopher R 2nd November 2026
  • 5.00/5

    Good communication.

    Good communication. Everything was straight forward and the application was smooth to deal with.

    {"display":"Michael Williams ","full_name":"Michael Williams ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Super easy process from start to completion.

    Super easy process from start to completion. Great customer service. Easy to deal with team members, seamless transaction. Application was not too complicated.

    {"display":"Forgotten Soul","full_name":"Forgotten Soul","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Forgotten Soul 2nd November 2026
  • 5.00/5

    Ten out of Ten

    It was so much more straightforward than I had thought. Everyone I dealt with were very professional and polite.

    {"display":"Sheridan L","full_name":"Sheridan L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Sheridan L 2nd November 2026
  • 5.00/5

    Great service for opening a child's account

    Great service for opening a child's account, you get a passbook so the child can see what's going on. Gerry was lovely. Very personal experience.

    Savings
    Verified source 2nd November 2026
  • 5.00/5

    Excellent customer service from the Vernon

    Excellent customer service from the Vernon

    Savings
    Verified source 30th October 2026
  • 5.00/5

    We had an excellent experience today.

    We had an excellent experience today. The staff were very welcoming and very informative about their products. Would definitely recommend.

    Savings
    Verified source 30th October 2026
  • 5.00/5

    Service was seamless.

    Service was seamless. Nice to be able to deal face to face with real people.

    Savings
    Verified source 29th October 2026
  • 5.00/5

    ISA account

    Opened a new account. This was an fixed rate ISA account.

    Savings
    Verified source 29th October 2026

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