The mortgage turned out to be very good value. Saffron communicated well each year to show me the state of play. I also rang Saffron... The mortgage turned out to be very good value. Saffron communicated well each year to show me the state of play. I also rang Saffron and Anne Sleeper was very helpful. Read more Read less

I am very appreciative of Kim Willett's time and her patience while explaining my mortgage changes and rates to me. Thank you Kim.

Telephone service very straightforward and helpful

Always friendly, informative, willing to assist and knowledgeable. Most importantly they are humans, which is sadly becoming a rarity

Friendly efficient staff, do good I can pop into my local branch at anytime . Would be lost if this branch shut. easy access to... Friendly efficient staff, do good I can pop into my local branch at anytime . Would be lost if this branch shut. easy access to my accounts when I go in too Read more Read less

Jodie was excellent in explaining the options available to me.

Max was very fast to drop what he was doing to see me in an office due to an unfortunate event I had. He listened... Max was very fast to drop what he was doing to see me in an office due to an unfortunate event I had. He listened and suggested ways Saffron can help me. Such caring service! Read more Read less

Kim was a pleasure to deal with although initially I was a tad confused : maybe I did not express what I was stating clearly... Kim was a pleasure to deal with although initially I was a tad confused : maybe I did not express what I was stating clearly enough? But we got there in the end. Read more Read less

Quick Pick up on phone..Friendly &professional manner