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Saffron Building Society reviews

Saffron Building Society Logo
Rated Excellent 4.62/5

Saffron Building Society reviews

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Last reviewed within 7 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

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Review summary

People rate this company as Excellent based on 5,639 product reviews

Average score of 4.62/5
5 star
80%
4 star
11%
3 star
4%
2 star
2%
1 star
3%
Reviews for Saffron Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Good products and excellent service

After spending quite some time researching the market we decided to open a Community Online Saver with Saffron Building Society as it offered a good... After spending quite some time researching the market we decided to open a Community Online Saver with Saffron Building Society as it offered a good rate of interest with easy access. From the first contact with Saffron B C the service was friendly ,efficient and professional (which, sadly, does not happen with many companies these days) - it made opening the account both simple and straightforward. Read more Read less

{"display":"Ron B","full_name":"Ron B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Ron B 16th August 2025

Latest negative rating

1/5

Staff personable, good products, have had the accoun...

Staff personable, good products, have had the accounts from a very young age

Savings
Verified source 16th July 2025

About Saffron Building Society

Saffron Building Society are a mutual organisation and have a number of branches throughout Essex, Hertfordshire and Suffolk.

Saffron Building Society’s roots go back to January 1849 when the 'Saffron Walden Second Building Society' was founded by Reverend John Marten.

Products offered by Saffron Building Society include savings, mortgages and equity release.

Saffron Building Society at a glance

Contact details

Website
Visit provider website

Reviews for Saffron Building Society

Showing 11 of 5639 company reviews Last reviewed within 7 days

Good products and excellent service

Savings 16th August 2025

After spending quite some time researching the market we decided to open a Community Online Saver with Saffron Building Society as it offered a good... After spending quite some time researching the market we decided to open a Community Online Saver with Saffron Building Society as it offered a good rate of interest with easy access. From the first contact with Saffron B C the service was friendly ,efficient and professional (which, sadly, does not happen with many companies these days) - it made opening the account both simple and straightforward. Read more Read less

Rated Excellent 5/5
Read more product reviews

All very good and helpful Lynn and Ally at Halstead

Savings 16th August 2025

All very good and helpful Lynn and Ally at Halstead

Verified source
Rated Excellent 5/5
Read more product reviews
  • 5/5

    Excellent service in Haverhill branch

    Excellent service in Haverhill branch

    Savings
    Verified source 16th August 2025
  • 5/5

    Staff and all very friendly and helpful served by Ly...

    Staff and all very friendly and helpful served by Lyn at Halstead

    Savings
    Verified source 16th August 2025
  • 5/5

    Lyn was exceptionally helpful today

    Lyn was exceptionally helpful today

    Savings
    Verified source 16th August 2025
  • 5/5

    Served by Emily in Saffron Walden

    Kind efficient service always with a smile.

    Savings
    Verified source 16th August 2025
  • 5/5

    Always lovely staff the boys at Halstead are great

    Always lovely staff the boys at Halstead are great

    Savings
    Verified source 15th August 2025
  • 5/5

    Happy Service

    I visited the branch to update my passbooks due to the serve received from Ian my husband opened an isa account.

    Savings
    Verified source 15th August 2025
  • 5/5

    Excellent service by Max when I visited the Branch t...

    Excellent service by Max when I visited the Branch to print a tax statement.

    Savings
    Verified source 15th August 2025
  • 5/5

    Totally Saffrontastic, as ever!

    Always only consistent, over more than ten years - unbeatable service, the friendliest with the best products! Especial thanks to Tina Ellis and Alistair Groves... Always only consistent, over more than ten years - unbeatable service, the friendliest with the best products! Especial thanks to Tina Ellis and Alistair Groves for toil above and beyond - warranting rapid promotion, extra leave and a tidy pay rise - fantasic all round! Read more Read less

    {"display":"Bill M","full_name":"Bill M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Bill M 15th August 2025
  • 5/5

    Very happy with service at Halstead

    Very happy with service at Halstead

    Savings
    Verified source 15th August 2025

    Products from Saffron Building Society

    Showing all products offered by Saffron Building Society

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