Saffron Building Society reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Saffron Building Society reviews
Verified businesses always have up to date contact details and can respond to reviews.
What is this?
These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.
What is this?
These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.
What is this award?
The British bank awards recognise outstanding UK financial services providers based entirely on customer feedback. Winners are determined through verified customer reviews and must meet minimum participation thresholds, ensuring recognition reflects genuine customer experiences.
This company has won:
- Best building society savings provider 2026
-
Award winning organisation -
FCA approved and regulated -
Positioned as being a socially responsible organisation -
UK-based contact centre
Review summary
People rate this company as Excellent based on 8,596 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Saffron Building Society shines with genuinely friendly, helpful staff and the comfort of local branches, making savings and mortgages feel personal and straightforward. However, their online systems and app often frustrate users with glitches and poor access, while mortgage processes can be slow and stressful, dampening the overall experience.
Positive themes
-
Saffron Building Society staff are consistently friendly, helpful and make visits a pleasure. (63 mentions)
-
Saffron Building Society makes ISA and savings account setup easy and clear. (19 mentions)
-
Having a local branch with Saffron Building Society is a big plus for personal service. (6 mentions)
Negative themes
-
Saffron Building Society’s online systems and app cause frequent access and login issues. (9 mentions)