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Saffron Building Society reviews

Saffron Building Society Logo
Rated Excellent • 4.61/5

Saffron Building Society reviews

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Last reviewed within 7 days

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Customer Satisfaction Champion

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Review summary

People rate this company as Excellent based on 5,507 product reviews

Average score of 4.61/5
5 star
80%
4 star
11%
3 star
4%
2 star
2%
1 star
3%
Reviews for Saffron Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

I LIKE TO COME INTO ROYSTON BRANCH TO TAKE OUT MY WE...

I LIKE TO COME INTO ROYSTON BRANCH TO TAKE OUT MY WEEKEND CASH ON A SATURDAY MORNING THE LADIES ARE VERY HELPFUL AND FRIENDLY AND... I LIKE TO COME INTO ROYSTON BRANCH TO TAKE OUT MY WEEKEND CASH ON A SATURDAY MORNING THE LADIES ARE VERY HELPFUL AND FRIENDLY AND ALWAYS ASK ME ABOUT MY WEEKEND PLANS WHICH IS NICE. Read more Read less

Savings
Verified source 26th July 2025

Latest negative rating

1/5

Staff personable, good products, have had the accoun...

Staff personable, good products, have had the accounts from a very young age

Savings
Verified source 16th July 2025
See more reviews for Saffron Building Society products

About Saffron Building Society

Saffron Building Society are a mutual organisation and have a number of branches throughout Essex, Hertfordshire and Suffolk.

Saffron Building Society’s roots go back to January 1849 when the 'Saffron Walden Second Building Society' was founded by Reverend John Marten.

Products offered by Saffron Building Society include savings, mortgages and equity release.

Saffron Building Society at a glance

Contact details

Website
Visit provider website

Reviews for Saffron Building Society

Showing 11 of 5507 company reviews • Last reviewed within 7 days

I LIKE TO COME INTO ROYSTON BRANCH TO TAKE OUT MY WE...

Savings • 26th July 2025

I LIKE TO COME INTO ROYSTON BRANCH TO TAKE OUT MY WEEKEND CASH ON A SATURDAY MORNING THE LADIES ARE VERY HELPFUL AND FRIENDLY AND... I LIKE TO COME INTO ROYSTON BRANCH TO TAKE OUT MY WEEKEND CASH ON A SATURDAY MORNING THE LADIES ARE VERY HELPFUL AND FRIENDLY AND ALWAYS ASK ME ABOUT MY WEEKEND PLANS WHICH IS NICE. Read more Read less

Verified source
Rated Excellent • 5/5
Read more product reviews

Very helpful , great customer service , lovely easy...

Savings • 26th July 2025

Very helpful , great customer service , lovely easy process

Verified source
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Came into the Colchester branch to do some adminy bits.

    Came into the Colchester branch to do some adminy bits. I have never had any problems with Saffron and rate the customer service highly.

    Savings
    Verified source 26th July 2025
  • 5/5

    Came in early to pay in and was greeted with a lovel...

    Came in early to pay in and was greeted with a lovely welcome

    Savings
    Verified source 26th July 2025
  • 5/5

    Five stars to Freddy

    Freddy was extremely helpful and dealt with my query quickly and efficiently. He was a pleasure to deal with, a credit to your company.

    {"display":"Mrs H","full_name":"Mrs H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mrs H 25th July 2025
  • 5/5

    I have been a regular saver for many years, I have b...

    I have been a regular saver for many years, I have been rewarded with very good rates and am satisfied with the products on offer.... I have been a regular saver for many years, I have been rewarded with very good rates and am satisfied with the products on offer. My local branch is Bishops Stortford, Kendra was extremely helpful today during my visit to discuss ISAs. Read more Read less

    Savings
    Verified source 25th July 2025
  • 5/5

    I called as I wanted to know if my account was still...

    I called as I wanted to know if my account was still open

    Savings
    Verified source 25th July 2025
  • 5/5

    Nice to have a local branch as banks seem to be clos...

    Nice to have a local branch as banks seem to be closing all the time

    Savings
    Verified source 25th July 2025
  • 5/5

    Very pleasant experience and served by lynn

    Very pleasant experience and served by lynn

    Savings
    Verified source 25th July 2025
  • 5/5

    Always great service at Bishop Stortford.

    Always great service at Bishop Stortford. Although i don't come in often and faces change its always nice to see the staff

    Savings
    Verified source 25th July 2025
  • 5/5

    Very welcoming served by Lyn today

    Very welcoming served by Lyn today

    Savings
    Verified source 25th July 2025

    Products from Saffron Building Society

    Showing all products offered by Saffron Building Society

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