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Saffron Building Society reviews

Saffron Building Society Logo
Rated Excellent • 4.61/5

Saffron Building Society reviews

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Last reviewed within 7 days

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Customer Satisfaction Champion

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

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Review summary

People rate this company as Excellent based on 5,484 product reviews

Average score of 4.61/5
5 star
80%
4 star
11%
3 star
4%
2 star
2%
1 star
3%
Reviews for Saffron Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

The staff in the Retentions Team are very professional

The staff in the Retentions Team are very professional and do what they can to ensure the customer is provided with the best mortgage terms possible.

Mortgages
Verified source 23rd July 2025

Latest negative rating

1/5

Staff personable, good products, have had the accoun...

Staff personable, good products, have had the accounts from a very young age

Savings
Verified source 16th July 2025
See more reviews for Saffron Building Society products

About Saffron Building Society

Saffron Building Society are a mutual organisation and have a number of branches throughout Essex, Hertfordshire and Suffolk.

Saffron Building Society’s roots go back to January 1849 when the 'Saffron Walden Second Building Society' was founded by Reverend John Marten.

Products offered by Saffron Building Society include savings, mortgages and equity release.

Saffron Building Society at a glance

Contact details

Website
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Reviews for Saffron Building Society

Showing 11 of 5484 company reviews • Last reviewed within 7 days

The staff in the Retentions Team are very professional

Mortgages • 23rd July 2025

The staff in the Retentions Team are very professional and do what they can to ensure the customer is provided with the best mortgage terms possible.

Verified source
Rated Excellent • 5/5
Read more product reviews

Came into the Royston branch to w/d money from my...

Savings • 23rd July 2025

Came into the Royston branch to w/d money from my account and get my passbook updated.

Verified source
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    My wife and I both paid cash into our accounts at Ro...

    My wife and I both paid cash into our accounts at Royston branch using our passbooks.

    Savings
    Verified source 23rd July 2025
  • 5/5

    Everybody is very approachable and happy to help

    Everybody is very approachable and happy to help

    Savings
    Verified source 23rd July 2025
  • 5/5

    Great account and easy to open

    So easy for me to open a community account for my local cricket club for which we are now earning a great rate of interest.... So easy for me to open a community account for my local cricket club for which we are now earning a great rate of interest. Special mention to Sarah Atkins who made it very clear around what additional verification requirements were needed and actioned these as soon as they were received. Read more Read less

    {"display":"Martin","full_name":"Martin","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Martin 23rd July 2025
  • 5/5

    Brentwood is my local branch and I visit every week

    Brentwood is my local branch and I visit every week

    Savings
    Verified source 23rd July 2025
  • 5/5

    The reason I give excellent is because I can do face...

    The reason I give excellent is because I can do face to face transactions. Otherwise immeduate access to cash

    Savings
    Verified source 23rd July 2025
  • 5/5

    Always happy and friendly at Haverhill

    Always happy and friendly at Haverhill

    Savings
    Verified source 23rd July 2025
  • 5/5

    Kendra was excellent and all was made so easy for us...

    Kendra was excellent and all was made so easy for us, all questions were answered - 10/10.

    Savings
    Verified source 23rd July 2025
  • 5/5

    I CAME INTO ROYSTON TO WITHDRAW A CHEQUE AND SOME CA...

    I CAME INTO ROYSTON TO WITHDRAW A CHEQUE AND SOME CASH TO GO TO TESCO.

    Savings
    Verified source 23rd July 2025
  • 5/5

    Helpful, supportive and professional

    I spoke to Lisa who was incredibly helpful, supportive and professional. A credit to the company.

    Mortgages
    Verified source 23rd July 2025

    Products from Saffron Building Society

    Showing all products offered by Saffron Building Society

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