Kim was great on the call this morning. Very helpful. However getting the self-build mortgage approved was very painful. This combined with the poor rates... Kim was great on the call this morning. Very helpful. However getting the self-build mortgage approved was very painful. This combined with the poor rates means I am unlikely to remortgage with saffron Read more Read less

Easy to complete work on line. Helpful in office.

Good range of savings product at very competitive rates of interest, excellent offices with very friendly customer service. I would recommend Saffron to all my... Good range of savings product at very competitive rates of interest, excellent offices with very friendly customer service. I would recommend Saffron to all my friends and family. Keep up the great work Read more Read less

Excellent customer service from.Kendra, a real credit to your company. Patient and understanding, thank you.

While the returns were good, managing my money through the app left me wanting more. I shouldn’t have needed to contact customer services to get... While the returns were good, managing my money through the app left me wanting more. I shouldn’t have needed to contact customer services to get my money at the end of 12 months, it should have been a few clicks on my phone Read more Read less

you have been offering a good rate of return

Always great when asking for advice

All your staff I have contacted have been helpful, professional (and patient with my online “skills”!). I found your society easier to contact than the country’s biggest building society.

Always get through quickly on the phone, very helpful service