Very pleasant and friendly served by Lynn at Halstead

Been with saffron for years no complaints very happy with Halstead branch

Lovely here at Halstead served by Lyn today

Customer service team was great each time i called. Much better than any other banks i deal with. Anne was very helpful. I think your... Customer service team was great each time i called. Much better than any other banks i deal with. Anne was very helpful. I think your company and staff are great, its just a a shame you dont offer competitive rates. I did call your company before remortgaging but the rates were not so good. Overall a great experience with Saffron. Read more Read less

Very polite staff, made things very easy.

I've been a Saffron customer for around three years and I find dealing with Saffron to be pleasant and straightforward. They answer the phone far... I've been a Saffron customer for around three years and I find dealing with Saffron to be pleasant and straightforward. They answer the phone far more promptly than any other company I've had reason to call. Their customer-facing employees are friendly, helpful and professional. I've called them on several occasions, most recently when I had some issues (entirely my own fault) while trying to transfer some money out of my Saffron account. I called Saffron and spoke to Zoe, who provided excellent service, above and beyond anything I've experienced from any other company, resolving my issues quickly and efficiently. If Saffron Building Society offers a product that suits your needs, I highly recommend them. Read more Read less

Very handy on the high street always happy with Halstead

My enquiries are dealt with efficiently and promptly and they always have the information I need on hand.

Very swift talk and concise chat. Everything was clearly explained and questions answered.