super efficient and friendly service from Lucy in Ware

Zoe was most helpful and friendly. She put me at ease and sorted my accounts out very professionally.

I had such a wonderful experience with Sarah. She provided excellent customer service from start to finish and was incredibly friendly, patient, and helpful. Sarah... I had such a wonderful experience with Sarah. She provided excellent customer service from start to finish and was incredibly friendly, patient, and helpful. Sarah helped me update my book, which hadn’t been done in over 19 years, and made the whole process feel so easy and straightforward. What really stood out to me was how genuinely interested she was in me as a person. She took the time to chat with me about my plans to use the money towards my travels, which made the experience feel much more personal and enjoyable. Sarah is a lovely lady and a real credit to the team. Her kindness, professionalism, and genuine care made a big difference. Thank you, Sarah, for all your help! Read more Read less

I was very impressed after doing a large cash transfer to my bank last week that I very quickly received two messages asking me about... I was very impressed after doing a large cash transfer to my bank last week that I very quickly received two messages asking me about the transaction to make sure it was actually me who did it. My saving feel very safe here at Saffron!! Read more Read less

I always love coming to have a chat in Stortford. Everyone is always so nice and up for a chat. I was served by Cassie... I always love coming to have a chat in Stortford. Everyone is always so nice and up for a chat. I was served by Cassie today who helped me regarding a problem I had with one of my accounts. Thank you always ! Read more Read less

Everyone always so kind and helpful. Kendra helped renew my bond and explained everything I needed to know.

Coming into branch is always so great and to be able to speak to a real person is a plus. Thank you Cassie for helping with my withdrawal today

Chi was very helpful she provided me with the information I needed. Chi was very patient and understanding. She didn’t rush me and guided me... Chi was very helpful she provided me with the information I needed. Chi was very patient and understanding. She didn’t rush me and guided me step by step. All questions were answered in satisfactory Read more Read less

brilliant service from Lucy and Andy in Ware this morning, they always ask after myself and Malcolm and kindly gifted us with some chocolates