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Saffron Building Society reviews

Saffron Building Society Logo
Rated Excellent • 4.56/5

Saffron Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 4,885 product reviews

Average score of 4.56/5
5 star
78%
4 star
12%
3 star
5%
2 star
2%
1 star
3%
Reviews for Saffron Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Helpful, friendly staff

Kim Willett was very helpful. Answered my queries efficiently. When there was a complication with setting up access she immediately emailed me to advise of... Kim Willett was very helpful. Answered my queries efficiently. When there was a complication with setting up access she immediately emailed me to advise of the delay and how it would be resolved. Very positive experience. Read more Read less

Mortgages
Verified source 7th May 2025

Latest negative rating

1/5

terrible experience.

terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your company again.

{"display":"Joanna M","full_name":"Joanna M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Joanna M 14th January 2025
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About Saffron Building Society

Saffron Building Society are a mutual organisation and have a number of branches throughout Essex, Hertfordshire and Suffolk.

Saffron Building Society’s roots go back to January 1849 when the 'Saffron Walden Second Building Society' was founded by Reverend John Marten.

Products offered by Saffron Building Society include savings, mortgages and equity release.

Saffron Building Society at a glance

Contact details

Website
Visit provider website

Reviews for Saffron Building Society

Showing 11 of 4885 company reviews • Last reviewed within 7 days

Helpful, friendly staff

Mortgages • 7th May 2025

Kim Willett was very helpful. Answered my queries efficiently. When there was a complication with setting up access she immediately emailed me to advise of... Kim Willett was very helpful. Answered my queries efficiently. When there was a complication with setting up access she immediately emailed me to advise of the delay and how it would be resolved. Very positive experience. Read more Read less

Verified source
Rated Excellent • 5/5
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New to Saffron and excellent service

Savings • 7th May 2025

New to Saffron and excellent service

Verified source
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Max helped me open up two ISAs, which I had trouble...

    Max helped me open up two ISAs, which I had trouble opening online. Very informative and helpful

    Savings
    Verified source 7th May 2025
  • 5/5

    Great team, great isa product.

    Great team, great isa product. Walked in and both the lady and guy were helpful

    Savings
    Verified source 6th May 2025
  • 5/5

    Staff always helpful and friendly

    Staff always helpful and friendly

    Mortgages
    Verified source 6th May 2025
  • 5/5

    Knowledgeable, friendly and very helpful.

    Knowledgeable, friendly and very helpful.

    Mortgages
    Verified source 6th May 2025
  • 5/5

    Lisa Howard was outstanding.

    Lisa Howard was outstanding. She was aware of the seriousness of our situation and made sure we understood what was required and supported us throughout... Lisa Howard was outstanding. She was aware of the seriousness of our situation and made sure we understood what was required and supported us throughout the whole process. Taking time to liaise and communicate with all other parties involved. I cannot thank her enough and recommend her without reservation Read more Read less

    Mortgages
    Verified source 6th May 2025
  • 5/5

    MAKE UP BOOKS AT ROYSTON AND WITHDFREW CASH

    MAKE UP BOOKS AT ROYSTON AND WITHDFREW CASH

    Savings
    Verified source 6th May 2025
  • 5/5

    LOOKING AT ISA AND VERYU HELPFUL

    LOOKING AT ISA AND VERYU HELPFUL

    Savings
    Verified source 6th May 2025
  • 5/5

    Emma made the difference

    Had to queue but once at counter Emma made the wait worthwhile. Friendly and great chat

    Savings
    Verified source 6th May 2025
  • 5/5

    Love the Brentwood team

    Came in for a cheque and Emma helped me with other bits also

    Savings
    Verified source 6th May 2025

    Products from Saffron Building Society

    Showing all products offered by Saffron Building Society

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