Smart Money People Logo

Voting in the Consumer credit awards 2025 is open - Vote here

Share this page
Link copied

Loughborough Building Society reviews

Loughborough Building Society Logo
Rated Excellent • 4.88/5

Loughborough Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 420 product reviews

Average score of 4.88/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Loughborough Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

Fantastic experience very happy with my new savings...

Fantastic experience very happy with my new savings account and also the interest rate and the added bonus of being local

Savings
Verified source 13th June 2025

Latest negative rating

1/5

Very slow at processing documents and no communicati...

Very slow at processing documents and no communication or customer service

{"display":"A s","full_name":"A s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
A s 6th December 2024
See more reviews for Loughborough Building Society products

About Loughborough Building Society

The Loughborough Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1867 when a group of local businessmen got together to provide the people of Loughborough and District with opportunities to save and borrow money.

The Loughborough Building Society provide a wide range of products across mortgages, savings and insurance.

Loughborough Building Society at a glance

Contact details

Website
Visit provider website

Reviews for Loughborough Building Society

Showing 11 of 420 company reviews • Last reviewed within 7 days

Fantastic experience very happy with my new savings...

Savings • 13th June 2025

Fantastic experience very happy with my new savings account and also the interest rate and the added bonus of being local

Verified source
Rated Excellent • 5/5
Read more product reviews

Sam was personable and attentive when I came in for...

Savings • 11th June 2025

Sam was personable and attentive when I came in for an account.

Verified source
Rated Excellent • 5/5
Read more product reviews
Reply from Loughborough Building Society
Thanks for sharing your experience with us, so glad that we could help!
12th June 2025
Loughborough Building Society
  • 5/5

    Sam was very helpful and took her time.

    Sam was very helpful and took her time.

    Savings
    Verified source 10th June 2025
  • 5/5

    Sam was very friendly and knowledgeable

    Sam was very friendly and knowledgeable

    Savings
    Verified source 10th June 2025
  • 5/5

    Sam was very friendly and knowledgeable

    Sam was very friendly and knowledgeable

    Savings
    Verified source 10th June 2025
  • 5/5

    Everything just 'worked', there were no holdups, no...

    Everything just 'worked', there were no holdups, no issues, it just worked.

    {"display":"Colin B","full_name":"Colin B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Colin B 10th June 2025
  • 5/5

    .............

    .......................................

    Savings
    Verified source 4th June 2025
  • 5/5

    ........

    ...................................

    Savings
    Verified source 4th June 2025
  • 5/5

    Provided good information and advice throughout my v...

    Provided good information and advice throughout my visit

    Savings
    Verified source 3rd June 2025
  • 5/5

    The staff are friendly, explain things, you have acc...

    The staff are friendly, explain things, you have account books, the branch is so easy to get to.

    Savings
    Verified source 3rd June 2025
  • 5/5

    Got what I requested quickly, efficiently, Allah goo...

    Got what I requested quickly, efficiently, Allah good as poss

    Savings
    Verified source 3rd June 2025

    Products from Loughborough Building Society

    Showing all products offered by Loughborough Building Society

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice