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Loughborough Building Society reviews

Loughborough Building Society Logo
Rated Excellent • 4.88/5

Loughborough Building Society reviews

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Last reviewed within 7 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

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Review summary

People rate this company as Excellent based on 434 product reviews

Average score of 4.88/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Loughborough Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Anni explained everything fully without any pressure...

Anni explained everything fully without any pressure, I was also able to collect the the book from the branch.

Savings
Verified source 4th July 2025

Latest negative rating

1/5

Very slow at processing documents and no communicati...

Very slow at processing documents and no communication or customer service

{"display":"A s","full_name":"A s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
A s 6th December 2024
See more reviews for Loughborough Building Society products

About Loughborough Building Society

The Loughborough Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1867 when a group of local businessmen got together to provide the people of Loughborough and District with opportunities to save and borrow money.

The Loughborough Building Society provide a wide range of products across mortgages, savings and insurance.

Loughborough Building Society at a glance

Contact details

Website
Visit provider website

Reviews for Loughborough Building Society

Showing 11 of 434 company reviews • Last reviewed within 7 days

Anni explained everything fully without any pressure...

Savings • 4th July 2025

Anni explained everything fully without any pressure, I was also able to collect the the book from the branch.

Verified source
Rated Excellent • 5/5
Read more product reviews

Excellent service from Emma she knew exactly what to do

Savings • 3rd July 2025

Excellent service from Emma she knew exactly what to do

Verified source
Rated Excellent • 5/5
Read more product reviews
Reply from Loughborough Building Society
Thanks for sharing your experience with us, so glad that we could help!
3rd July 2025
Loughborough Building Society
  • 5/5

    Needed to do an ISA transfer and a lady called Julia...

    Needed to do an ISA transfer and a lady called Julia made the process so easy for me .

    Savings
    Verified source 2nd July 2025
  • 5/5

    The service provided by emma was excellent from star...

    The service provided by emma was excellent from start to finish

    Savings
    Verified source 1st July 2025
  • 5/5

    Sam was very good and obliging with my maturity

    Sam was very good and obliging with my maturity

    Savings
    Verified source 28th June 2025
  • 5/5

    Karen in Derby was lovely and attentive

    Karen in Derby was lovely and attentive

    Savings
    Verified source 28th June 2025
  • 5/5

    ..feedbavl

    I went through a broker but all paperwork and messages were easy to understand

    {"display":"Cathy Lawlor","full_name":"Cathy Lawlor","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1250732.png"}}'s avatar
    Mortgages
    Cathy Lawlor 27th June 2025
  • 5/5

    Passbook

    I like the accounts able to have a passbook as I don't bank online. It's the staff they are all friendly and welcoming.

    Savings
    Verified source 26th June 2025
  • 5/5

    Good company and good people working for them

    Good company and good people working for them

    {"display":"David Y","full_name":"David Y","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    David Y 24th June 2025
  • 5/5

    Our pathway to mortgage heaven

    The process through our financial advisers has been very smooth. One piece of information had to be gathered latter in the application stages, which was very straightforward.

    {"display":"Graham R","full_name":"Graham R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Graham R 23rd June 2025
  • 4/5

    Yasmin was friendly, courteous & overall good exper...

    Yasmin was friendly, courteous & overall good experience

    Savings
    Verified source 23rd June 2025

    Products from Loughborough Building Society

    Showing all products offered by Loughborough Building Society

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