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Loughborough Building Society reviews

Loughborough Building Society Logo
Rated Excellent • 4.89/5

Loughborough Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 367 product reviews

Average score of 4.89/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Loughborough Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Good Service

Very Quick, surprisingly, kept informed throughout the process, Rate a bit high, but relevant to my circumstances

{"display":"Helen ","full_name":"Helen ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Helen 29th April 2025

Latest negative rating

1/5

Very slow at processing documents and no communicati...

Very slow at processing documents and no communication or customer service

{"display":"A s","full_name":"A s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
A s 6th December 2024
See more reviews for Loughborough Building Society products

About Loughborough Building Society

The Loughborough Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1867 when a group of local businessmen got together to provide the people of Loughborough and District with opportunities to save and borrow money.

The Loughborough Building Society provide a wide range of products across mortgages, savings and insurance.

Loughborough Building Society at a glance

Contact details

Website
Visit provider website

Reviews for Loughborough Building Society

Showing 11 of 367 company reviews • Last reviewed within 7 days

Good Service

Mortgages • 29th April 2025

Very Quick, surprisingly, kept informed throughout the process, Rate a bit high, but relevant to my circumstances

{"display":"Helen ","full_name":"Helen ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
Reply from Loughborough Building Society
Thanks for sharing your experience with us Helen, so glad that we could help!
30th April 2025
Loughborough Building Society

I would like to thank Christine and Katie for their...

Savings • 28th April 2025

I would like to thank Christine and Katie for their patience and help dealing with mu POA etc. I shall be visiting again to do further business with your branch

Verified source
Rated Excellent • 5/5
Read more product reviews
Reply from Loughborough Building Society
Thanks for sharing your experience with us, so glad that we could help!
29th April 2025
Loughborough Building Society
  • 5/5

    Having a branch in Anstey is very important to us an...

    Having a branch in Anstey is very important to us and the staff are so friendly and helpful there.

    Savings
    Verified source 28th April 2025
  • 5/5

    Local branch in Anstey.

    Local branch in Anstey. Friendly and helpful staff, good opening hours, a local society, good interest rates.

    Savings
    Verified source 28th April 2025
  • 5/5

    It was very straight forward no hassle

    It was very straight forward no hassle

    {"display":"Sonnie R","full_name":"Sonnie R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Sonnie R 25th April 2025
  • 5/5

    Very easy to communicate with.

    Very easy to communicate with. Gave a variety of options

    {"display":"Katie ","full_name":"Katie ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Katie 24th April 2025
  • 5/5

    Re-mortgage simple no issues very efficient.

    Re-mortgage simple no issues very efficient.

    {"display":"Billy J","full_name":"Billy J","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1210105.png"}}'s avatar
    Mortgages
    Billy J 23rd April 2025
  • 5/5

    Good service from Jackie

    Good service from Jackie, open 6 days a week.

    Savings
    Verified source 23rd April 2025
  • 5/5

    Quick and easy to open an ISA account.

    Quick and easy to open an ISA account. Even received my passbook the next day in the post.

    Savings
    Verified source 23rd April 2025
  • 5/5

    I like the use of passbooks

    I like the use of passbook and being able to talk to people.

    Savings
    Verified source 23rd April 2025
  • 5/5

    Emma was very good and patient with us

    Emma was very good and patient with us

    Savings
    Verified source 23rd April 2025

    Products from Loughborough Building Society

    Showing all products offered by Loughborough Building Society

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