I called to find out if there were any options available to me as an existing customer re my interest only mortgage. I was given... I called to find out if there were any options available to me as an existing customer re my interest only mortgage. I was given the information requested, which I have now received in the post today. I now have what I need to review my options. Read more Read less

Loughborough assisted us in getting our first Mortgage, we had a tight schedule and they were very efficient and quick at making this possible. I... Loughborough assisted us in getting our first Mortgage, we had a tight schedule and they were very efficient and quick at making this possible. I would highly recommend using their services! Thank you! Read more Read less

We are sincere gratitude for the support Loughborough building society gave us when we were unable to secure a mortgage with high street lenders due... We are sincere gratitude for the support Loughborough building society gave us when we were unable to secure a mortgage with high street lenders due to having a third-party member and being over 80 years old. At what was a very stressful and uncertain time for us, Loughborough stepped in and made it possible for us to purchase our home. We are especially grateful for your understanding and flexibility when the sale was delayed, and for offering us an extension to the mortgage. Your support and willingness to work with us made all the difference. Thanks to your help, we were able to move forward and secure our home, and we truly appreciate the professionalism and kindness shown throughout the process. Read more Read less

High rates , massive wait on a mortgage interview, spoke to a pleasant gentlemen but I wanted to ask his manager a few questions, he... High rates , massive wait on a mortgage interview, spoke to a pleasant gentlemen but I wanted to ask his manager a few questions, he did inform me she will call however when she did call it dialled once and the line dropped with no attempt to call me back. Read more Read less

The staff are always so friendly and helpful - Marie this time. I do wish you'd have some online accounts though.

I can only comment about Long Eaton Branch not the society as a whole, the 2 staff I dealt with were both proffesional and helpful.

Helpful friendly staff in a local branch

Ensures OAPs have an understood the information correctly given and will check form completed correctly if necessary

No improvements necessary at Long Eaton.