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Loughborough Building Society reviews

Loughborough Building Society Logo
Rated Excellent • 4.88/5

Loughborough Building Society reviews

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 286 product reviews

Average score of 4.88/5
5 star
93%
4 star
7%
3 star
0%
2 star
0%
1 star
0%
Reviews for Loughborough Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Fantastic customer service

Opened access x 3 account Had great customer service from everyone

Savings
Verified source 31st January 2025

Latest negative rating

1/5

Very slow at processing documents and no communicati...

Very slow at processing documents and no communication or customer service

{"display":"A s","full_name":"A s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
A s 6th December 2024
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About Loughborough Building Society

The Loughborough Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1867 when a group of local businessmen got together to provide the people of Loughborough and District with opportunities to save and borrow money.

The Loughborough Building Society provide a wide range of products across mortgages, savings and insurance.

Loughborough Building Society at a glance

Contact details

Website
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Reviews for Loughborough Building Society

Showing 11 of 286 company reviews • Last reviewed within 7 days

Fantastic customer service

Savings • 31st January 2025

Opened access x 3 account Had great customer service from everyone

Verified source
Rated Excellent • 5/5
Read more product reviews

Quick efficient and very professional

Mortgages • 31st January 2025

Quick efficient and very professional

{"display":"Carole ","full_name":"Carole ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Reply from Loughborough Building Society
Thanks for sharing your experience with us Carole, so glad that we could help!
31st January 2025
Loughborough Building Society
  • 5/5

    The friendliness of staff on arrival is wonderful.

    The friendliness of staff on arrival is wonderful. Always greeted with a smile. Excellent attention to detail and Simon always has time to answer any questions I may have.

    Savings
    Verified source 30th January 2025
  • 5/5

    Yasmin has provided an excellent service.

    Yasmin has provided an excellent service she helped me with my mums POA.

    Savings
    Verified source 28th January 2025
  • 5/5

    Don't change a thing!

    Don't change a thing! good service great staff at Long Eaton.

    Savings
    Verified source 28th January 2025
  • 5/5

    They have old fashioned values but have moved with t...

    They have old fashioned values but have moved with the times eg you are retaining passbook.

    Savings
    Verified source 28th January 2025
  • 5/5

    Great customer service

    Came into open an Isa to deposit 20k, but was so happy with the customer service off Katie and Chrissy that I also opened a... Came into open an Isa to deposit 20k, but was so happy with the customer service off Katie and Chrissy that I also opened a 100 day notice and put 40k in it. Read more Read less

    Savings
    Verified source 25th January 2025
  • 5/5

    Great advice

    Came in to Anstey to talk about an ISA transfer from Nationwide as only on 0.25% Chrissy gave me some great advice on ISAS and... Came in to Anstey to talk about an ISA transfer from Nationwide as only on 0.25% Chrissy gave me some great advice on ISAS and Access x 2 account and I will now be transferring to the Loughborough Read more Read less

    Savings
    Verified source 24th January 2025
  • 5/5

    Service with a smile

    Came into the Anstey branch to open an Access x2 account all the staff where so helpful and made the process so easy and quick,... Came into the Anstey branch to open an Access x2 account all the staff where so helpful and made the process so easy and quick, very happy to have a passbook Read more Read less

    Savings
    Verified source 24th January 2025
  • 5/5

    Excellent Service

    Excellent service, efficent, knowledgeable, explained clearly, and friendly.

    Savings
    Verified source 23rd January 2025
  • 5/5

    Very friendly understanding staff nothing could improve

    Very friendly understanding staff nothing could improve

    Savings
    Verified source 22nd January 2025

    Products from Loughborough Building Society

    Showing all products offered by Loughborough Building Society

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