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Loughborough Building Society reviews

Loughborough Building Society Logo
Rated Excellent • 4.88/5

Loughborough Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 393 product reviews

Average score of 4.88/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Loughborough Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

Been a great experience and in double quick time.

Been a great experience and in double quick time. Very smooth process and would highly recommend.

{"display":"John E","full_name":"John E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
John E 22nd May 2025

Latest negative rating

1/5

Very slow at processing documents and no communicati...

Very slow at processing documents and no communication or customer service

{"display":"A s","full_name":"A s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
A s 6th December 2024
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About Loughborough Building Society

The Loughborough Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1867 when a group of local businessmen got together to provide the people of Loughborough and District with opportunities to save and borrow money.

The Loughborough Building Society provide a wide range of products across mortgages, savings and insurance.

Loughborough Building Society at a glance

Contact details

Website
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Reviews for Loughborough Building Society

Showing 11 of 393 company reviews • Last reviewed within 7 days

Been a great experience and in double quick time.

Mortgages • 22nd May 2025

Been a great experience and in double quick time. Very smooth process and would highly recommend.

{"display":"John E","full_name":"John E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

It is a pleasure to go to the Derby Branch.

Savings • 22nd May 2025

It is a pleasure to go to the Derby Branch. Good service, Knowledgeable staff, Always leave Happy, and long may it continu7.

Verified source
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Very good service, Fast & efficent

    Very good service, Fast & efficent

    {"display":"Frank R","full_name":"Frank R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Frank R 22nd May 2025
  • 5/5

    Very good communication and very understanding

    Very good communication and very understanding

    {"display":"PR","full_name":"PR","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    PR 22nd May 2025
  • 5/5

    You are very professional.

    You are very professional. I am very satisfied.

    {"display":"Ciprian J","full_name":"Ciprian J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Ciprian J 18th May 2025
  • 5/5

    A professional and helpful service.

    A professional and helpful service. I dealt with knowledgeable people, who were also flexible and imaginative to accommodate my needs, as my case had some... A professional and helpful service. I dealt with knowledgeable people, who were also flexible and imaginative to accommodate my needs, as my case had some extra peculiarities. They offered clear advice and made the entire process straightforward and as stress free as possible. I highly recommend them. Read more Read less

    {"display":"John K","full_name":"John K","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1072475.png"}}'s avatar
    Mortgages
    John K 15th May 2025
  • 5/5

    Mortgage application.

    Rob was very helpful and professional during our remortgage. Always a please to deal with the Loughborough.

    {"display":"Andrew C","full_name":"Andrew C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Andrew C 15th May 2025
  • 5/5

    Emma and Ellie understood my issues and dealt with t...

    Emma and Ellie understood my issues and dealt with them satisfactorily.

    {"display":"Hasmukh P","full_name":"Hasmukh P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Hasmukh P 13th May 2025
  • 5/5

    Excellent and very friendly.

    Excellent and very friendly. Anni in Derby.

    Savings
    Verified source 13th May 2025
  • 3/5

    Paperwork contradiction

    The overall experience of the Loughborough was good but the wording in their offer and paperwork was contradictory and confusing. I had to contact the Building Society for clarification.

    {"display":"Kay ","full_name":"Kay ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Kay 12th May 2025
  • 5/5

    Sam in Derby was lovely and helpful

    Sam in Derby was lovely and helpful

    Savings
    Verified source 9th May 2025

    Products from Loughborough Building Society

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