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Loughborough Building Society reviews

Loughborough Building Society Logo
Rated Excellent • 4.89/5

Loughborough Building Society reviews

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Last reviewed within 7 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

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Review summary

People rate this company as Excellent based on 477 product reviews

Average score of 4.89/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Loughborough Building Society have trended positively over the past 90 days

Latest positive rating

5/5

........

..................................................................................................................................................................

Savings
Verified source 6th August 2025

Latest negative rating

1/5

Very slow at processing documents and no communicati...

Very slow at processing documents and no communication or customer service

{"display":"A s","full_name":"A s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
A s 6th December 2024
See more reviews for Loughborough Building Society products

About Loughborough Building Society

The Loughborough Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1867 when a group of local businessmen got together to provide the people of Loughborough and District with opportunities to save and borrow money.

The Loughborough Building Society provide a wide range of products across mortgages, savings and insurance.

Loughborough Building Society at a glance

Contact details

Website
Visit provider website

Reviews for Loughborough Building Society

Showing 11 of 477 company reviews • Last reviewed within 7 days

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Savings • 6th August 2025

..................................................................................................................................................................

Verified source
Rated Excellent • 5/5
Read more product reviews

Really happy with the service super fast!

Mortgages • 5th August 2025

Really happy with the service super fast!

{"display":"Nilgun K","full_name":"Nilgun K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
Reply from Loughborough Building Society
Thanks for sharing your experience with us Nilgun, so glad that we could help!
6th August 2025
Loughborough Building Society
  • 5/5

    Modern Products, Old School Service !!!

    Everything works very well and on Traditional Lines. Reminds me very much of how "Things used to be" It's always a pleasure dealing with everyone at The Loughborough.

    {"display":"Roger Dean","full_name":"Roger Dean","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Roger Dean 4th August 2025
  • 5/5

    Really quick response to my application I was able t...

    Really quick response to my application I was able to easily send via email.

    {"display":"J P","full_name":"J P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    J P 30th July 2025
  • 5/5

    Very quick response from Millie when opening JISA's .

    Very quick response from Millie when opening JISA's . Very straightforward process .

    {"display":"Stephen H","full_name":"Stephen H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Stephen H 28th July 2025
  • 5/5

    Good initial service

    Quick contact from Millie in follow up to my email. Hopefully the service will be good going forward as a potential new customer

    {"display":"Philip H","full_name":"Philip H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Philip H 26th July 2025
  • 5/5

    Didn't feel rushed Anni was very patient and methodi...

    Didn't feel rushed Anni was very patient and methodical in her explanations.

    Savings
    Verified source 25th July 2025
  • 5/5

    Yasmin was very friendly and efficient.

    Yasmin was very friendly and efficient.

    Savings
    Verified source 25th July 2025
  • 4/5

    In branch service review

    Need an online app. Very old-fashioned account opening process. Friendly staff.

    Savings
    Verified source 22nd July 2025
  • 5/5

    In branch service review

    Read-only online access, at least, to check account balances would be useful.

    Savings
    Verified source 22nd July 2025
  • 5/5

    In branch service review

    Decent interest. Range of regular savers.

    Savings
    Verified source 22nd July 2025

    Products from Loughborough Building Society

    Showing all products offered by Loughborough Building Society

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