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Loughborough Building Society reviews

Loughborough Building Society Logo
Rated Excellent • 4.88/5

Loughborough Building Society reviews

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Last reviewed within 7 days

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Customer Satisfaction Champion

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

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Review summary

People rate this company as Excellent based on 523 product reviews

Average score of 4.88/5
5 star
92%
4 star
7%
3 star
1%
2 star
0%
1 star
0%
Reviews for Loughborough Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

Only just joined so nothing to report

Only just joined so nothing to report

Savings
Verified source 7th October 2025

Latest negative rating

1/5

Very slow at processing documents and no communicati...

Very slow at processing documents and no communication or customer service

{"display":"A s","full_name":"A s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
A s 6th December 2024
See more reviews for Loughborough Building Society products

About Loughborough Building Society

The Loughborough Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1867 when a group of local businessmen got together to provide the people of Loughborough and District with opportunities to save and borrow money.

The Loughborough Building Society provide a wide range of products across mortgages, savings and insurance.

Loughborough Building Society at a glance

Contact details

Website
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Reviews for Loughborough Building Society

Showing 11 of 523 company reviews • Last reviewed within 7 days

Only just joined so nothing to report

Savings • 7th October 2025

Only just joined so nothing to report

Verified source
Rated Excellent • 5/5
Read more product reviews

Interest rate went down unfortunately

Savings • 7th October 2025

Interest rate went down unfortunately

Verified source
Rated Good • 4/5
Read more product reviews
  • 5/5

    Dillan was excellent for a young man and very helpful

    Dillan was excellent for a young man and very helpful

    Savings
    Verified source 7th October 2025
  • 5/5

    Came in with an enquiry and were helped

    Came in with an enquiry and were helped

    Savings
    Verified source 7th October 2025
  • 5/5

    We managed to sort the problem out today

    We managed to sort the problem out today

    Savings
    Verified source 7th October 2025
  • 5/5

    Quick and easy thanks as always 111

    Quick and easy thanks as always 111

    Savings
    Verified source 7th October 2025
  • 5/5

    Satisfactory and excellent service

    Satisfactory and excellent service

    Savings
    Verified source 7th October 2025
  • 5/5

    Loughborough a building society worth considering.

    A rare case of( A) being able to contact some in person (B) staff that are competent, friendly and patient-As an ex stockbroker I am impressed.

    {"display":"FIONA S","full_name":"FIONA S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    FIONA S 3rd October 2025
  • 5/5

    Excellent service, genuine, friendly Rob @ Loughborough

    Excellent service, genuine, friendly and discussed everything in an easy way yo understand. Rob Johnson

    {"display":"Will M","full_name":"Will M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Will M 1st October 2025
  • 3/5

    In branch service review

    Generally good but lack of internet can be frustrating.

    Savings
    Verified source 29th September 2025
  • 5/5

    In branch service review

    Its local for me which I like. The speed in setting up account was very good.

    Savings
    Verified source 9th September 2025

    Products from Loughborough Building Society

    Showing all products offered by Loughborough Building Society

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