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Loughborough Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.82 (101 reviews)

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4.83

Based on 101 reviews, last reviewed 7th Jul 2025

65% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

2 star

Latest highest rating:

5

Can not fault them. Can not fault them. A great smooth experience Reviewed on: 7th July 2025

Latest lowest rating:

1

Very slow at processing documents and no communicati... Very slow at processing documents and no communication or customer service Reviewed on: 6th December 2024

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About this product

Loughborough Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Loughborough Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

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Loughborough Building Society Mortgages reviews (101)

Can not fault them.

Can not fault them. A great smooth experience Reviewed on: 7th July 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Lydia, so glad that we could help! Response date: 8th July 2025

..feedbavl

I went through a broker but all paperwork and messages were easy to understand Reviewed on: 27th June 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Cathy, so glad that we could help! Response date: 30th June 2025

Good company and good people working for them

Good company and good people working for them Reviewed on: 24th June 2025

Our pathway to mortgage heaven

The process through our financial advisers has been very smooth. One piece of information had to be gathered latter in the application stages, which was very straightforward. Reviewed on: 23rd June 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Graham, so glad that we could help! Response date: 24th June 2025

Long standing customer with no issues and have alway...

Long standing customer with no issues and have always had great customer service. New options on a mortgage offer and see no reason to go elsewhere for the remaining term. Reviewed on: 20th June 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 23rd June 2025

Very good service.

Very good service. Fast & Efficient Reviewed on: 20th June 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Frank, so glad that we could help! Response date: 23rd June 2025

Excellent service, very helpful and very appreciativ...

Excellent service, very helpful and very appreciative of the service. Reviewed on: 20th June 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Michael, so glad that we could help! Response date: 23rd June 2025

My grateful thanks for Louise's courtesy call...

My grateful thanks for Louise's courtesy call earlier in which she reviewed the mortgage offers and invited feedback. She was knowledgeable, friendly and approachable. I was reassured over matters that had caused some uncertainty. Thank you Louise. Reviewed on: 17th June 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Nick, so glad that we could help! Response date: 18th June 2025

Everything just 'worked', there were no holdups, no...

Everything just 'worked', there were no holdups, no issues, it just worked. Reviewed on: 10th June 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Colin, so glad that we could help! Response date: 11th June 2025

Our mortgage application took a long time, maybe bec...

Our mortgage application took a long time, maybe because of our circumstances, however when we did contact customer services they were prompt, very helpful and efficient.. Reviewed on: 30th May 2025

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