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Loughborough Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.69 (202 reviews)

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4.69

Based on 202 reviews, last reviewed 16th Oct 2026

14% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Efficient and quietly achieving service. Efficient and quietly achieving service. Reviewed on: 16th October 2026

Latest lowest rating:

2

I made changes to my mortgage and found communicatio... I made changes to my mortgage and found communication with the mortgage and underwriters teams were extremely poor. They simply do not communicate. ... Read more Reviewed on: 20th April 2026

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About this product

Loughborough Building Society offer mortgages for a range of circumstances.

You can apply for a Loughborough Building Society mortgage if you’re buying a home, want to borrow into retirement or have a buy to let property. If you need help with your mortgage, you can call or pop into the branch.

Loughborough Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Mortgages reviews (202)

Efficient and quietly achieving service.

Efficient and quietly achieving service. Reviewed on: 16th October 2026

Reply from Loughborough Building Society Thank you for your review. We're pleased to hear you found our service efficient. We appreciate your feedback and thank you for choosing The Loughborough. Response date: 16th October 2026

Excellent service

Cheryle understood me exactly what i wanted and addressed it straight away. Reviewed on: 14th October 2026

Reply from Loughborough Building Society Thank you for your kind comments. We’re delighted to hear that you received prompt and effective support, and that your needs were understood from the outset. Response date: 14th October 2026

I am quite satisfied with the good experience

I am quite satisfied with the good experience Reviewed on: 14th October 2026

Reply from Loughborough Building Society Thank you for your review. We’re pleased that you had a good experience with us and appreciate your valued feedback. Response date: 14th October 2026

Excellent advise from Mortgage advisor.

Excellent advise from Mortgage advisor. Reviewed on: 8th October 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re pleased to hear that you received excellent advice from our Mortgage Adviser and appreciate you taking the time to share your experience. Response date: 14th October 2026

Recently got a mortgage from you and could not have...

Recently got a mortgage from you and could not have asked for better. Reviewed on: 6th October 2026

Reply from Loughborough Building Society Thank you for your kind feedback. We’re delighted to hear you had such a positive experience with us. Response date: 7th October 2026

really easy and transparent experience.

really easy and transparent experience. Rob really explained things to me in a way i could understand and provided info on products so i knew exactly what i was signing up for Reviewed on: 2nd October 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re delighted to hear that you had a positive experience and that everything was explained clearly throughout the process. Response date: 5th October 2026

A good product and service for a non standard mortgage

A fairly straight forward process for a mortgage application based on pension income, which I have found not the easiest product to find that meets your needs. Loughborough offered a good deal and we are now complete. Reviewed on: 30th September 2026

Reply from Loughborough Building Society Thank you for your feedback. We’re delighted to hear that you found the process straightforward and that we were able to offer a mortgage that suited your circumstances. We’re pleased everything has now completed and wish you all the best. Response date: 1st October 2026

I took a mortgage out with Loughborough this year.

I took a mortgage out with Loughborough this year. They have been absolutely brilliant in providing me with a product, I hope to continue using them for the duration of my mortgage. Reviewed on: 17th September 2026

Reply from Loughborough Building Society Thank you for taking the time to share your feedback. We’re delighted that you’ve been happy with the service you’ve received and look forward to continuing to support you. Response date: 18th September 2026

It was a lovely person centre customer service exper...

It was a lovely person centre customer service experience. Reviewed on: 12th September 2026

Reply from Loughborough Building Society Thank you for your feedback. We are delighted to hear that you received a personalised and customer-focused service experience. Providing friendly, supportive guidance throughout the mortgage process is very important to us, and we appreciate you taking the time to share your experience. Response date: 14th September 2026

Excellent service

We are only months away from paying off our mortgage. We have been highly satisfied with The Loughborough throughout.0 I spoke with Cheryl on the phone this morning and she was excellent. Answered my questions and gave me advice. Reviewed on: 9th September 2026

Reply from Loughborough Building Society Thank you for your feedback. We're delighted to hear that you've been highly satisfied with your mortgage experience with The Loughborough and that our team was able to answer your questions and provide helpful advice. We appreciate your kind words and thank you for taking the time to share your experience with us. Response date: 10th September 2026

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Loughborough Building Society: Mortgages reviews

14% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Loughborough Building Society: Mortgages now

Loughborough Building Society Mortgages reviews (202)

Efficient and quietly achieving service.

Excellent service

I am quite satisfied with the good experience

Excellent advise from Mortgage advisor.

Recently got a mortgage from you and could not have...

really easy and transparent experience.

A good product and service for a non standard mortgage

I took a mortgage out with Loughborough this year.

It was a lovely person centre customer service exper...

Excellent service

Do you have a different Loughborough Building Society product?

Want to see more from Loughborough Building Society?

Savings

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