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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (270 reviews)

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4.90

Based on 270 reviews, last reviewed 8th Oct 2025

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Devon Park mortgage broker at Chorley building society. Devon Park was our mortgage broker contact at Chorley building society. She made it a seamless and pleasurable service from start to finish. Friendly ... Read more Reviewed on: 8th October 2025

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Mortgages reviews (270)

Devon Park mortgage broker at Chorley building society.

Devon Park was our mortgage broker contact at Chorley building society. She made it a seamless and pleasurable service from start to finish. Friendly knowledgeable and timely. Would recommend highly. Reviewed on: 8th October 2025

Mr Mark Rothwell

Our mortgage advisor Mr Mark Rothwell was extremely helpful and very professional regarding every aspect of our mortgage. He was extremely polite and informative, and made the whole process less stressful. All future business, we would welcome Mr. Mark Rothwell to deal with it for us. Excellant service. Reviewed on: 6th October 2025

As always, excellent personal service.

As always, excellent personal service. Dealing with Mutual Building Society’s is the way way forward, where you are very much treated as a person and not a number. A big thanks to Candice for all her assistance throughout Reviewed on: 3rd October 2025

Five Years of Faultless Service

I've been with Chorley Building Society for 5 years now with my mortgage and I honestly can’t fault them. Every time my deal has come up for renewal, they’ve been right there to support me and make the process smooth and stress-free. What really stands out is how easy they are to contact and talk to, something that’s becoming increasingly rare these days. Every interaction I’ve had has been friendly, helpful and professional. I’ve never felt silly asking questions and they’ve always taken the time to explain things clearly and without any pressure. At each renewal, they’ve gone the extra mile to scout out new deals or products that offer better benefits tailored to my situation. It’s that kind of proactive, personal service that makes such a difference. Truly faultless. I would absolutely use them again and wouldn’t hesitate to recommend Chorley Building Society to anyone looking for honest, friendly and reliable mortgage support. Reviewed on: 26th September 2025

Amazing Service

As always amazing customer service, thank you to Candice and Devon who have provided exceptional support and service. We have used CBS for a number of years and the service has always been excellent. Reviewed on: 23rd September 2025

mortgage review

Mark Rothwell wasexcellent from start to finish , dealt with the whole thing exactly how i wanted Reviewed on: 18th September 2025

Good value and quick replies.

Good value and always replied quickly to queries. Reviewed on: 6th September 2025

Outstanding service and flexible products.

Outstanding service and flexible products. Reviewed on: 15th August 2025

Mortgage enquiry efficiently handled

Phone enquiry handled extremely efficiently throughout. Great to speak to knowledgeable people who are keen to assist. Mark dealt with everything quickly and efficiently and provided everything we needed to come to an informed decision. Thanks Mark Reviewed on: 8th August 2025

My partner and I were under an extremely tight deadl...

My partner and I were under an extremely tight deadline to complete within 8 weeks. Chorley building society and specifically the admin team were nothing short of incredible. I would like to express my gratitude to the wider team but specifically Hettie who kept me informed each step of the way and did not hesitate to answer all of my queries. Overall, the service, responses and attention to detail was amazing. Thank you all! Reviewed on: 25th July 2025

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