Write a review

Newsletter

Go to business site

Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.83 (353 reviews)

View other Chorley Building Society products

4.83

Based on 353 reviews, last reviewed 20th Oct 2026

13% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Mortgage Had great communication with all members of staff I have the opportunity you speak with. Responded in timely manner. Good experience Reviewed on: 20th October 2026

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

Visit provider site Read all reviews Write a review

About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

Review Chorley Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Chorley Building Society Mortgages reviews (353)

Mortgage

Had great communication with all members of staff I have the opportunity you speak with. Responded in timely manner. Good experience Reviewed on: 20th October 2026

Great customer service

We applied for a mortgage holiday and the customer service was excellent. They were prompt, helpful and completed our request without delay or disruption. I would highly recommend. Reviewed on: 13th October 2026

Out mortgage advisor Devon

Out mortgage advisor Devon was absolutely great, took all the pressure off us filling in the forms was so easy. And also helping in additional lending. Very smooth running and happily use Devon again to sort my mortgage out. Reviewed on: 9th October 2026

My Underwriter Rebecca Hine was awesome.

My Underwriter Rebecca Hine was awesome. She did her best to support me and my case. Reviewed on: 8th October 2026

Customer service

Being in financial difficulties is a horrible experience, I've been dealing with Louise and she has been outstanding between the help and support a credit to the building society Reviewed on: 5th October 2026

Great Service... thank you

I rang today hoping to get a new product arranged but expecting the whole process to be long-winded. The absolute opposite occured. My options were easily discussed and I was delighted at the down to earth friendly approach of the mortgage advisor. Well done Louise, for making the process seamless and painless. I am very happy with the result. Thank you. Reviewed on: 23rd September 2026

Remortgage completed, Devon was outstanding throughout

We recently completed our remortgage, and while there were a few hold-ups and delays along the way with the wider team, we got the result we needed. A special thank you to Devon, who was absolutely excellent throughout. She was proactive, professional, and went above and beyond to keep things moving forward when issues arose. While the overall process had some friction, Devon’s support made a huge difference. Reviewed on: 21st September 2026

Great communication!

Great communication, portal easy to use. Process was quicker and more efficient than expected. Reviewed on: 10th August 2026

Exceptional customer service everytime - from our in...

Exceptional customer service everytime - from our initial mortgage 3 years ago, to the remortgage last year and advice this year. 10/10 Reviewed on: 1st July 2026

Louise was very thorough and always called when need...

Louise was very thorough and always called when needing further information from me, I felt this saved time and sped up the process greatly. Fantastic service. Reviewed on: 26th June 2026

Do you have a different Chorley Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Aldermore 3.27 from 8 reviews
Fixed rate mortgage
from NatWest 4.62 from 207 reviews
Mortgages
from Holmesdale Building Society 0.00 from 0 reviews

Want to see more from Chorley Building Society?

Savings
from Chorley Building Society 4.82 from 1679 reviews
Cash ISAs
from Chorley Building Society 4.73 from 78 reviews
Children's savings accounts
from Chorley Building Society 4.24 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub