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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (255 reviews)

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4.90

Based on 255 reviews, last reviewed 30th May 2025

82% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Great product and customer experience whenever I phone I always get a quick response. have spoken to Mark on many occasions who is very informative and helpful Reviewed on: 30th May 2025

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is key. We collect Chorley Building Society mortgage reviews to give you valuable insight into the lender.

Chorley Building Society is an independent mutual building society offering a range of mortgage products. Before taking out a mortgage, be sure that you fully understand the terms, conditions and interest rates. If you’re unsure or have any questions, always contact the lender or an independent advisor to discuss the options available to you.

If you’re considering a mortgage with Chorley Building Society, read the reviews on Smart Money People. Find out what mortgage products customers have taken out and how satisfied they have been throughout the term. Read about the pros and cons of being a Chorley Building Society borrower. Learn more about the Society’s customer service. All of this and more can be found in our Chorley Building Society mortgage reviews.

Did Chorley Building Society help you purchase your dream home? Share your experience with others by writing an honest review. Why did you choose Chorley Building Society as your mortgage lender? Did the Society support you throughout your application, making it easy to understand? Has the lender kept you up to date with any important mortgage news or updates? Would you recommend the lender to family and friends? Write a Chorley Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Chorley Building Society Mortgages reviews (255)

Great product and customer experience

whenever I phone I always get a quick response. have spoken to Mark on many occasions who is very informative and helpful Reviewed on: 30th May 2025

Superb customer service from Chorley Building Society

We are transferring our mortgage to a different lender, who has missed all their deadlines. This has resulted in me having to call the Mortgage team at Chorley several times over the last few days. On every occasion the phone has been answered quickly and the customer service has been superb. The agents have always been polite, sympathetic and extremely helpful. The last call I had was with Lucy Lowe who provided outstanding customer service and was able to address all my queries without the need to be transferred to other teams. Great experience. Reviewed on: 29th May 2025

Excellent customer service

I had to phone up for information about my son’s mortgage. I spoke to a lady called Louise. She was marvellous so helpful and gave me all the information I needed. Nothing was too much trouble wonderful customer service Reviewed on: 14th May 2025

We have been with chorley for years and would never...

We have been with chorley for years and would never contemplate changing. Always the best service. Reviewed on: 6th May 2025

I recently mortgage advice from Louise

I recently received mortgage advice from Louise at Chorley Building Society and couldn't be happier with the experience. Louise was exceptionally professional, taking the time to explain everything clearly and thoroughly. She was approachable, knowledgeable, and genuinely helpful, making what could have been a stressful process feel smooth and straightforward. Her friendly and supportive manner gave me great confidence in making my decisions. I would highly recommend her services to anyone seeking expert mortgage advice. Reviewed on: 26th April 2025

5 star Candice

Candice is brilliant, credit to your business. very personable and friendly. also very knowledgeable. Reviewed on: 22nd April 2025

Good customer service

Good customer service, well structure informative and details, well organised session call. good and honest people. Reviewed on: 17th April 2025

Friendly, professional staff who care!

Chorley Building Society staff are friendly, professional and helpful in their approach. I called them today about fixing a new rate and they were extremely efficient in sorting everything out for me. I felt they went the extra mile in helping me to make an informed choice which has ultimately saved me money. Special shout out to Mark but have to say all the staff here seem 'human' and we are so glad we chose them for our mortgage. Reviewed on: 9th April 2025

Good value, easy to deal with, great communication.

Easy to communicate with even when there was a little error with the payment calculations. Very open. Good value. Would definitely use Chorley again. Reviewed on: 23rd March 2025

Real people - Real service

Always helpful, great personal customer service - No-one better at this! Reviewed on: 9th March 2025

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