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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (261 reviews)

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4.90

Based on 261 reviews, last reviewed 25th Jul 2025

79% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

My partner and I were under an extremely tight deadl... My partner and I were under an extremely tight deadline to complete within 8 weeks. Chorley building society and specifically the admin team were noth... Read more Reviewed on: 25th July 2025

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is key. We collect Chorley Building Society mortgage reviews to give you valuable insight into the lender.

Chorley Building Society is an independent mutual building society offering a range of mortgage products. Before taking out a mortgage, be sure that you fully understand the terms, conditions and interest rates. If you’re unsure or have any questions, always contact the lender or an independent advisor to discuss the options available to you.

If you’re considering a mortgage with Chorley Building Society, read the reviews on Smart Money People. Find out what mortgage products customers have taken out and how satisfied they have been throughout the term. Read about the pros and cons of being a Chorley Building Society borrower. Learn more about the Society’s customer service. All of this and more can be found in our Chorley Building Society mortgage reviews.

Did Chorley Building Society help you purchase your dream home? Share your experience with others by writing an honest review. Why did you choose Chorley Building Society as your mortgage lender? Did the Society support you throughout your application, making it easy to understand? Has the lender kept you up to date with any important mortgage news or updates? Would you recommend the lender to family and friends? Write a Chorley Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Chorley Building Society Mortgages reviews (261)

My partner and I were under an extremely tight deadl...

My partner and I were under an extremely tight deadline to complete within 8 weeks. Chorley building society and specifically the admin team were nothing short of incredible. I would like to express my gratitude to the wider team but specifically Hettie who kept me informed each step of the way and did not hesitate to answer all of my queries. Overall, the service, responses and attention to detail was amazing. Thank you all! Reviewed on: 25th July 2025

Intermediary Channel Assistance

Mark Rothwell provided an excellent service :) Reviewed on: 24th July 2025

Always super helpful and very friendly.

Always super helpful and very friendly. Mark Rothwell especially has been a huge help and always very friendly & prompt to reply to any emails. Great team at Chorley. Reviewed on: 23rd July 2025

my experience of Chorley Building Society

each time I have needed to speak to someone they have always been helpful and understanding.It is good to speak to people who know your situation and can give advice on financial products products available. Reviewed on: 22nd July 2025

New mortgage products advice

I spoke to Mark Rothwell about new mortgage products, now my existing deal is due to end in October. Mark was easy to talk to, very helpful in helping me understand the options and in reaching a conclusion that was best for me. Thanks Mark Reviewed on: 1st July 2025

You are more than just a number !

Whenever we call we are helped very promptly. Great customer service. Mark in the mortgage team is exceptionally helpful with a friendly caring manner. Everyone is very pleasant to deal with. They make you feel a very valued customer. Highly recommended. Reviewed on: 20th June 2025

Great product and customer experience

whenever I phone I always get a quick response. have spoken to Mark on many occasions who is very informative and helpful Reviewed on: 30th May 2025

Superb customer service from Chorley Building Society

We are transferring our mortgage to a different lender, who has missed all their deadlines. This has resulted in me having to call the Mortgage team at Chorley several times over the last few days. On every occasion the phone has been answered quickly and the customer service has been superb. The agents have always been polite, sympathetic and extremely helpful. The last call I had was with Lucy Lowe who provided outstanding customer service and was able to address all my queries without the need to be transferred to other teams. Great experience. Reviewed on: 29th May 2025

Excellent customer service

I had to phone up for information about my son’s mortgage. I spoke to a lady called Louise. She was marvellous so helpful and gave me all the information I needed. Nothing was too much trouble wonderful customer service Reviewed on: 14th May 2025

We have been with chorley for years and would never...

We have been with chorley for years and would never contemplate changing. Always the best service. Reviewed on: 6th May 2025

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