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Chorley Building Society: Savings reviews

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4.85
Based on 1,526 reviews, last reviewed 3rd Dec 2025
75% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent customer service We had an issue and rang the Society. The member of staff -Julie -listened, was very professional and resolved the issue for us. We were very happy wi... Read more Reviewed on: 3rd December 2025
John E's avatar
John E

Latest lowest rating:

1

It feels like personal service I opened two accounts, one an ISA and the other not. I made a deposit to the wrong account. They telephoned me to establish my needs and made the appr... Read more Reviewed on: 5th March 2025
Ron Mallinson's avatar
Ron Mallinson
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About this product

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Chorley Building Society Savings reviews (1526)

Excellent customer service

5
We had an issue and rang the Society. The member of staff -Julie -listened, was very professional and resolved the issue for us. We were very happy with the service we received Reviewed on: 3rd December 2025
John E's avatar
John E

Lovely new branch

5
High Street is a lovely branch and the staff are always so well turned out and approachable. Reviewed on: 24th November 2025

In branch service review

5
The fact that it is still in Leyland as so many banks are closing down. Not everyone can do banking online. We have been with you since 1973 and always been happy. Reviewed on: 14th November 2025

to transfer some money for a purchase which...

5
I needed to transfer some money for a purchase which Joyce at the leyland branch was excellent. She helped me to set up an online account so i could excess the money by the following morning. I would recommend Joyce for any advice and help. She was so lovely explained everything didn’t make me feel silly that I couldn’t set it up myself. I’m not technical myself so I was so grateful for her help and patience. Thank you so much. Lynn Reviewed on: 14th November 2025
L M's avatar
L M

Well done! Julie Rigby

5
Rang Julie Rigby to get a lost cheque cancelled.Was reassured and she cautioned it right away.Not only got to speak to a real person but the response was amazing. Reviewed on: 11th November 2025
Michele C's avatar
Michele C

In branch service review

5
Everything is great, keep it up. Reviewed on: 7th November 2025

Really knowledgeable staff.

5
Really knowledgeable staff that took the time to explain everything to me. Very happy with my chosen account and rate. Reviewed on: 23rd October 2025

Always quick to answer the phone and assist.

5
The Chorley are always quick to answer the phone and you get to speak with someone at the branch (Not a call centre) I spoke to Julie Rigby (3 times over the course of a week or so) Julie was very helpful (and patient) in assisting me with the on-line process, which I never usually get involved with. Although I've now closed the account, I'd be very happy to save with the Chorley again. Reviewed on: 7th October 2025
Richard 's avatar
Richard

A Fantastic member of your Staff helped when needed

5
I struggled to log on recently, it all seemed so complicated at the time - but - I was help through the whole saga by a delightful young lady called Morgan who had the patience of a Saint...... I apologise for putting her through it all ...... Reviewed on: 2nd October 2025
Gillian Dawson's avatar
Gillian Dawson

A really good building society

5
I had thought of transferring part of my ISA to another provider to get a little more interest. What a mistake. 3 weeks of daily calls followed, every time someone different. I cancelled the transfer as they said I had omitted the name of the institution the money was coming from. The next day they sent a message saying the transfer was in process. I phoned again. They would sort it. I didn't trust so called the Chorley. One individual took charge of the problem and sorted it on the same day. Sticking with the Chorley with my money. Reviewed on: 24th September 2025
Lesley C's avatar
Lesley C

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