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Chorley Building Society Savings Reviews

Ratings based on 191 reviews Last review 1 day ago

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and...

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Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Your Savings Reviews (191)

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5th June 2020

Signed up for online

Decided to sign up to online with the Chorley because of lock down. It was very straight forward and easy to understand considering doing online banking is new to me. I was sent an ID number through the post and went into my Chorley accounts but I...

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Decided to sign up to online with the Chorley because of lock down. It was very straight forward and easy to understand considering doing online banking is new to me. I was sent an ID number through the post and went into my Chorley accounts but I couldn’t see a log out notice which the letter accompanying my ID number said to do but it would log me out after 5 minutes automatically if I wasn’t using the inline service. I found this to be a long time to wait and would have thought probably a couple of minutes would have been enough wait. I rang the next day and spoke to a lovely lady Called Joyce Haywood who was working from home because of the Covid-19 pandemic situation, she was very helpful and asked if there was a menu option which there was so I clicked on it and low and behold was the option to log off. So I feel much happier now that I can log straight out. Thanks for your help Joyce.

Chorley Member Feedback's avatarChorley Member FeedbackLevel 2
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1st June 2020

Fair, efficient organisation, excellent staff

CBS pay a decent amount of interest and reward loyal customers. I've found them very efficient, friendly and helpful and going the extra mile to give good service, such that I have written complimenting them previously. I feel they have good...

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CBS pay a decent amount of interest and reward loyal customers. I've found them very efficient, friendly and helpful and going the extra mile to give good service, such that I have written complimenting them previously. I feel they have good leadership and excellent staff. I have been a customer for several years.

Chorley Member Feedback's avatarChorley Member FeedbackLevel 2
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28th May 2020

Good service for savers.

Good that you have arranged for staff to be able to do their jobs during the pandemic. Good that you have finally set up for BACS funds transfers once accounts have matured. Hopefully you will allow maturing funds to go towards setting up new accounts?

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Good that you have arranged for staff to be able to do their jobs during the pandemic.
Good that you have finally set up for BACS funds transfers once accounts have matured.
Hopefully you will allow maturing funds to go towards setting up new accounts?

Chorley Member Feedback's avatarChorley Member FeedbackLevel 2
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13th May 2020

Very helpful, pleasant and professional

What wonderful people work at the Chorley Building Society. All have gone out on a limb to help me sort things out after my husband's passing, not an easy task in these terrible times due to Covid19. They explained and solved several problems that...

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What wonderful people work at the Chorley Building Society. All have gone out on a limb to help me sort things out after my husband's passing, not an easy task in these terrible times due to Covid19. They explained and solved several problems that had been worrying me and I am very grateful to them. Thank you so much.

Chorley Member Feedback's avatarChorley Member FeedbackLevel 2
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20th April 2020

A very personable experience.

Julie was fantastic in her personable approach and adapted the conversation thinking outside of normal procedures. I asked could I answer a different security question other than my DOB, given she was calling from an blocked number. Usually with...

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Julie was fantastic in her personable approach and adapted the conversation thinking outside of normal procedures. I asked could I answer a different security question other than my DOB, given she was calling from an blocked number. Usually with dealing with the Chorley I find them too old fashioned and “computer says no” approach but Julie was not like this and didn’t stick rigidly to the rules. We had a good conversation and she was a pleasure to do business with. If all of the team were like her I’d recommend you more.

Chorley Member Feedback's avatarChorley Member FeedbackLevel 2
(1)
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20th April 2020

Wholeheartedly Postively Recomment Chorley Building Society.

I have been fortunate to be a long-term Regular Savings Customer with Chorley Building Society. I have always found them to very professional, extremely helpful and supportive and have necessary Attention to Detail, along with being very Security...

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I have been fortunate to be a long-term Regular Savings Customer with Chorley Building Society. I have always found them to very professional, extremely helpful and supportive and have necessary Attention to Detail, along with being very Security Conscious, benefitting/protecting both the Society and it's Customers, such as myself.Very professional, extremely helpful and supportive.Very professional, extremely helpful and supportive. RML.

Chorley Member Feedback's avatarChorley Member FeedbackLevel 2
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