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Chorley Building Society: Savings reviews

Name: Savings
Rating: 4.82 (1672 reviews)

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4.82

Based on 1,672 reviews, last reviewed 13th Jul 2026

86% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Very helpful customer service Rang with a query about online banking. My query was dealt with very helpfully and I was talked through the procedure I was to follow. Reviewed on: 13th July 2026

Latest lowest rating:

1

Email states enter 10 digit account number. Email states enter 10 digit account number. Only provided with a 8 digit number. Not a good start. So can not log on. Reviewed on: 4th June 2026

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About this product

You can open a Chorley Building Society savings account with as little as £1.

For most accounts, you can open and manage them online. There’s a range of account types including variable and fixed rates.

Chorley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Savings reviews (1672)

Very helpful customer service

Rang with a query about online banking. My query was dealt with very helpfully and I was talked through the procedure I was to follow. Reviewed on: 13th July 2026

a very patient customer service

I had tried twice to close an account on line but unsuccessfully - Morgan was very helpful and very patient and talked me through it in a kindly manner - much appreciated Reviewed on: 29th June 2026

Extra special service

I rang and spoke to Cath about a transfer I needed to make. I was a bit annoyed I've got to take money out and Cath recommended a new on-line product for me which is perfect for my needs. So apart from sorting what looked like a big problem for me, which Cath sorted quickly, she gave added-value in her help on a new product. Reviewed on: 10th June 2026

Email states enter 10 digit account number.

Email states enter 10 digit account number. Only provided with a 8 digit number. Not a good start. So can not log on. Reviewed on: 4th June 2026

Service at Key House

I can only speak about Key House which, being very local, I have always found service Chorley Building Society to be most helpful particularly as I am able to receive personal face-to-face advice with a 'human being' rather than a telephonic 'robot' which many banks or financial organisations seem to offer as the preferred contact point these days. If a desk clerk is unable to answer a particular query, a more senior member of staff can soon be summoned to resolve the problem without having wait for hours or days being shuffled from one department to another requiring me to repeat the query over and over. Reviewed on: 26th May 2026

Personalised service and the staff remember you addi...

Personalised service and the staff remember you adding to the positive experiencr Reviewed on: 24th April 2026

Great local Building Society with family values at t...

Great local Building Society with family values at the heart of their business. Reviewed on: 21st April 2026

Always friendly and helpful.

Always friendly and helpful.Deal with any phone calls, queries etc efficiently. Reviewed on: 20th April 2026

As a long time saver with CBS we, (my husband & my...

As a long time saver with CBS we, (my husband & myself) have been both mortgage/ saver. We have borrowed and saved with you for over 60 years and would not go elsewhere. Reviewed on: 19th April 2026

My savings account at Chorley

I need an account where I could put some money in and not touch it for 90 days. Your staff were excellent and only taught me several minutes to set it up. Reviewed on: 18th April 2026

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