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Chorley Building Society: Savings reviews

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4.85
Based on 1,289 reviews, last reviewed 20th Dec 2024
66% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

In branch service review I like the personal service from the staff who were helpful, efficient and pleasant. My experience could not have been better. Reviewed on: 20th December 2024
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Latest lowest rating:

2

Too many unnecessary numbers The registration > log-in> withdrawal process has too many steps and verifications. Have never in over 50 registrations been asked for my Nat. Ins n... Read more Reviewed on: 8th December 2023
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About this product

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Chorley Building Society Savings reviews (1289)

In branch service review

5
I like the personal service from the staff who were helpful, efficient and pleasant. My experience could not have been better. Reviewed on: 20th December 2024

150 day ISA notice.

5
150 day ISA notice. I found the wording on line somewhat confusing relating to giving notice on my account but the sales team were very helpful and explained it very clearly. Reviewed on: 20th December 2024
Susan N's avatar
Susan N

In branch service review

5
At last a financial institution that actually listens and has the patience to communication in simple English. Anything you do not understand a member of staff will take their time to make sure you do. Good old-fashioned service. 6 out of 5!. Reviewed on: 12th December 2024

In branch service review

5
Friendly staff and prompt service. Reviewed on: 6th December 2024

In branch service review

5
You can talk to a human. You're made to feel welcome in branch. Other banks and building societies keep trying to do everything online ultimately lost the personal touch. Well done for not forcing that trend. Reviewed on: 6th December 2024

In branch service review

5
Great service, lovely staff, open branches and face-to-face service. Reviewed on: 1st December 2024

In branch service review

5
It has very competitive rates. It has very friendly, polite and helpful staff. It also is very easy to visit. Not aware of any chairs to sit-on whilst waiting in branch though. An abundance of information is provided and is relatively easy to understand. It also was an excellent selection of savings products to suit most people. Reviewed on: 1st December 2024

In branch service review

5
I always feel confident that I am getting sound advice and savings guidance. All staff I discuss things with are friendly and very professional. And they always send me hard copies on request since my computer skills are not particularly good. Reviewed on: 1st December 2024

In branch service review

5
You can get through to a human being. While the mistake of putting us into the default fixed rate bond was wrong, Julie quickly resolved it and wrote first class with the corrected information. Reviewed on: 15th November 2024

In branch service review

5
Staff very helpful on phone and in branch. It wasn't necessary to make an appointment to open an account. My only slight criticism is I would have liked more privacy whilst discussing and opening my account. Reviewed on: 15th November 2024

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