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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.79/5

Great Western Credit Union reviews

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Verified business Last reviewed within 7 days

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Customer Satisfaction Champion

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

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Review summary

People rate this company as Excellent based on 1,547 product reviews

Average score of 4.79/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving feel easy and friendly, with quick responses and helpful staff who really care. Their loans are affordable with clear terms, and the savings options give peace of mind knowing your money helps the community. Some found delays in approval and website glitches frustrating, but overall it’s a supportive place to manage money.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick decisions and clear communication.
  • The customer service at Great Western Credit Union is friendly and genuinely helpful.
  • Great Western Credit Union savings are easy to manage and support local community borrowers.

Negative themes

  • Some found loan approval took too long or had delays in getting funds.
  • Website issues and email verification problems made applying frustrating for some.
  • A few felt customer service was unhelpful or inconsistent in loan decisions.
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1547 company reviews • Last reviewed within 7 days

If was good and I’m waiting on recieve g my...

Loans • 22nd February 2026

If was good and I’m waiting on recieve g my loan

{"display":"Kathleen W","full_name":"Kathleen W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
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Easy assess product

Savings • 22nd February 2026

Great Western Credit Union is a trustworthy partner

{"display":"Oluyomi S","full_name":"Oluyomi S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    As always, GREAT, NO DELAYS ,ZERO STRESS

    As always, GREAT, NO DELAYS ,ZERO STRESS

    {"display":"Grahame p","full_name":"Grahame p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Grahame p 20th February 2026
  • 2/5

    Your site tells me to verify my email by submitting...

    Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats

    {"display":"Debra V","full_name":"Debra V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Debra V 20th February 2026
  • 4/5

    A reliable support

    I have borrowed from GWC and they have helped me through many financial difficulties I appreciate the support

    {"display":"Vanessa B","full_name":"Vanessa B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Vanessa B 20th February 2026
  • 5/5

    Thumbs up!

    Very impressed indeed with how swift and simple the application process was.

    {"display":"Finn D","full_name":"Finn D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Finn D 19th February 2026
  • 5/5

    Very good good place to get a loan

    Very good good place to get a loan

    {"display":"Jj","full_name":"Jj","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jj 19th February 2026
  • 5/5

    Was easy and quick process.

    Was easy and quick process. Easy to understand what information needed

    {"display":"Kieran b","full_name":"Kieran b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kieran b 19th February 2026
  • 5/5

    Always have been made to feel comfortable regarding...

    Always have been made to feel comfortable regarding getting the help or support that is needed or the request that you may ask for., and... Always have been made to feel comfortable regarding getting the help or support that is needed or the request that you may ask for., and very honest to what they can help you with and very informative. Read more Read less

    {"display":"Lorna ","full_name":"Lorna ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lorna 19th February 2026
  • 5/5

    Great service

    Helpful not difficult to apply Great service given

    {"display":"Kim","full_name":"Kim","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kim 18th February 2026
  • 5/5

    Very proffessional

    A 5 star service base with real people

    {"display":"Andrea","full_name":"Andrea","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Andrea 18th February 2026

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