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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.80/5

Great Western Credit Union reviews

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Verified business Last reviewed within 7 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Consumer Guardian
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Review summary

People rate this company as Excellent based on 1,460 product reviews

Average score of 4.80/5
5 star
90%
4 star
7%
3 star
1%
2 star
0%
1 star
2%
Reviews for Great Western Credit Union have trended positively over the past 90 days

Great Western Credit Union is loved for its friendly, helpful service and easy, quick loan applications that really come through in tough times. People appreciate the fair interest rates and the ethical, community-focused approach. Some do find the approval process a bit slow or tricky at times, and a few wish for clearer communication or easier online navigation.

Positive themes

  • Great Western Credit Union’s customer service is friendly, helpful, and quick to respond.
  • Applying for loans with Great Western Credit Union is easy and quick with clear steps.
  • Great Western Credit Union offers fair interest rates and affordable repayments.

Negative themes

  • Some found the loan approval process slow or delayed at times.
  • A few had trouble with website navigation or technical issues during application.
  • Some wished for clearer communication about loan decisions or repayment options.
Summarised by AI
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1460 company reviews • Last reviewed within 7 days

Didn’t take long at all to get a...

Loans • 25th January 2026

Didn’t take long at all to get a loan

{"display":"Shezza","full_name":"Shezza","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Goiden it’s magic the process was so smooth

Loans • 24th January 2026

Goiden it’s magic the process was so smooth

{"display":"Abigail P","full_name":"Abigail P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 4/5

    Was easy to access a loanWould use again

    Was easy to access a loanWould use again

    {"display":"Julie J","full_name":"Julie J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Julie J 24th January 2026
  • 5/5

    Fair loans, quick decisions.

    Fair loans, quick decisions. Good communication.

    {"display":"JR","full_name":"JR","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    JR 23rd January 2026
  • 5/5

    It was really easy and accessible to use!

    It was really easy and accessible to use!

    {"display":"Anthony J","full_name":"Anthony J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Anthony J 23rd January 2026
  • 5/5

    Great Efficient Staff

    The staff are very friendly and get the loan acceptance done quickly.

    {"display":"Jason S","full_name":"Jason S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jason S 23rd January 2026
  • 5/5

    Great customer service, supportive of families and h...

    Great customer service, supportive of families and helping improve financial stability. Thank yiu

    {"display":"Cherie F","full_name":"Cherie F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Cherie F 23rd January 2026
  • 5/5

    Excellent company. Highly recommend

    Excellent company to communicate with. Process is simple, straightforward and non-discriminatory. Has helped me get my life back on track in very difficult circumstances. Customer... Excellent company to communicate with. Process is simple, straightforward and non-discriminatory. Has helped me get my life back on track in very difficult circumstances. Customer portal is very easy to use as well. Read more Read less

    {"display":"Jamie Parker","full_name":"Jamie Parker","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1251861.png"}}'s avatar
    Loans
    Jamie Parker 23rd January 2026
  • 5/5

    I’m autistic and this is the easiest sight

    I’m autistic so it’s hard for me to understand certain things but they have been amazing with me and offer amazing deals

    {"display":"Chenise","full_name":"Chenise","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Chenise 23rd January 2026
  • 2/5

    Good service but experience is poor

    It was an ok experience however the website is aesthetically bad.

    {"display":"Leon C","full_name":"Leon C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Leon C 22nd January 2026
  • 4/5

    Good service,i have been able to do all i needed

    Good service,i have been able to do all i needed

    {"display":"unny M","full_name":"unny M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    unny M 22nd January 2026

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