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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent 4.74/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 2,423 product reviews

Average score of 4.74/5
5 star
89%
4 star
8%
3 star
2%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended positively over the past 90 days

Great Western Credit Union makes borrowing and saving straightforward and stress-free with friendly, helpful staff and fair rates. Their loans are quick to apply for and support people who might struggle elsewhere. The savings options feel ethical and community-focused, though some find the website a bit clunky at times.

Positive themes

  • Loans are easy to apply for with quick decisions and clear communication. (36 mentions)
  • Staff are friendly, helpful and supportive throughout the loan process. (27 mentions)
  • Loans have fair interest rates and affordable repayment options. (10 mentions)
Summarised by AI
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 2423 company reviews Last reviewed within 7 days

Simple and easy

Loans 16th August 2026

Smooth, easy to complete, easy to find application details. Contact by email was quick and helpful.

Rated Excellent 5.00/5
Read more product reviews
Reply from Great Western Credit Union
Thanks Fi, your feedback is very much appreciated. Colin McDougall, Head of Savings Delivery.
17th August 2026
Great Western Credit Union

It was great help and was really very quick to get d...

Loans 15th August 2026

It was great help and was really very quick to get done

Rated Excellent 5.00/5
Read more product reviews
Reply from Great Western Credit Union
Thanks Joshua, your feedback is very much appreciated. Colin McDougall, Head of Savings Delivery.
17th August 2026
Great Western Credit Union
  • 5.00/5

    Very easy.

    It was very easy and the repayment amounts are amazing.

    {"display":"Laura M","full_name":"Laura M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Laura M 14th August 2026
  • 4.00/5

    I still confused as to why i have an increase in my...

    I still confused as to why i have an increase in my parntner loan apr

    {"display":"blah b","full_name":"blah b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    blah b 14th August 2026
  • 4.00/5

    Fantastic ut was so easy to join.

    Fantastic ut was so easy to join.

    {"display":"Nigel","full_name":"Nigel","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Nigel 14th August 2026
  • 4.00/5

    Great customer service and very friendly and helpful

    Great customer service and very friendly and helpful

    {"display":"Annalouise s","full_name":"Annalouise s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Annalouise s 14th August 2026
  • 5.00/5

    Fast and easy to apply with a decision within minutes.

    Fast and easy to apply with a decision within minutes. Money easy to transfer to own bank account too

    {"display":"Nina G","full_name":"Nina G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Nina G 14th August 2026
  • 5.00/5

    Easy and helpful, even when calling the office for h...

    Easy and helpful, even when calling the office for help the lady was polite

    {"display":"Amber t","full_name":"Amber t","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Amber t 13th August 2026
  • 5.00/5

    Very quick and easy.

    Very quick and easy. Able to get a loan quickly on low income

    {"display":"Lauren","full_name":"Lauren","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1752141.png"}}'s avatar
    Loans
    Lauren 12th August 2026
  • 5.00/5

    Efficient helpful and there when you need them

    Efficient helpful and there when you need them

    {"display":"Ms B","full_name":"Ms B","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1752128.png"}}'s avatar
    Loans
    Ms B 12th August 2026
  • 5.00/5

    Quick, easy and straightforward

    Being able to access funds in an emergency whilst trying to rebuild my credit score has been a godsend! The process is quick, easy and... Being able to access funds in an emergency whilst trying to rebuild my credit score has been a godsend! The process is quick, easy and straightforward. The rates are fair and repayment to suit you. Having anxiety means I find talking on the phone difficult, so it’s really useful to be able to manage everything online in one place Read more Read less

    {"display":"Zoe","full_name":"Zoe","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Zoe 12th August 2026

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