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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent 4.79/5

Great Western Credit Union reviews

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Last reviewed within 7 days

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Customer Satisfaction Champion

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Consumer Guardian

Review summary

People rate this company as Excellent based on 1,389 product reviews

Average score of 4.79/5
5 star
90%
4 star
7%
3 star
1%
2 star
0%
1 star
2%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving feel easy and friendly, with quick responses and helpful staff. Their loans come with fair interest rates and flexible repayment options that really take the stress out of money matters. The website and application process are straightforward, making it simple to manage accounts online. On the downside, some found the loan approval process confusing or slow, and a few were disappointed by limited loan amounts or unhelpful communication when refused. A small number also struggled with technical issues or unclear policies.

Positive themes

  • Great Western Credit Union loans are quick to approve with friendly, helpful staff.
  • Saving with Great Western Credit Union is easy and rewarding with good interest rates.
  • The Great Western Credit Union website and application process is simple and user friendly.

Negative themes

  • Some found loan refusals frustrating with poor communication from Great Western Credit Union.
  • A few users struggled with technical issues or complicated setup on Great Western Credit Union’s site.
  • Loan amounts offered can be lower than expected or needed at Great Western Credit Union.
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1389 company reviews Last reviewed within 7 days

Great very quick response and easy to understand app...

Loans 2nd January 2026

Great very quick response and easy to understand application

Rated Excellent 5/5
Read more product reviews

Very reasonable and fair lenders

Loans 2nd January 2026

Very reasonable and fair lenders

Rated Excellent 5/5
Read more product reviews
  • 4/5

    Quick form to fill out.

    Quick form to fill out. Easy guide steps to follow. Would recommend to others for great speedy service

    {"display":"R N","full_name":"R N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    R N 2nd January 2026
  • 5/5

    Good easy to sign up and quick reply and great servi...

    Good easy to sign up and quick reply and great service team

    {"display":"Charlie s","full_name":"Charlie s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Charlie s 2nd January 2026
  • 5/5

    Good experience with great customer service

    Good experience with great customer service

    {"display":"Lee Grace","full_name":"Lee Grace","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1316747.png"}}'s avatar
    Loans
    Lee Grace 1st January 2026
  • 5/5

    Great excellent good customer support

    Great excellent good customer support

    {"display":"Katie D","full_name":"Katie D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Katie D 1st January 2026
  • 5/5

    Great customer service good service excellent commun...

    Great customer service good service excellent communication

    {"display":"Christopher v","full_name":"Christopher v","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Christopher v 31st December 2025
  • 5/5

    Very good made application easy to manage

    Very good and made application easy to manage

    {"display":"Mandie r","full_name":"Mandie r","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mandie r 31st December 2025
  • 5/5

    No muse no fuse it was all very simple and...

    No muse no fuse it was all very simple and easy

    {"display":"Keira b","full_name":"Keira b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Keira b 30th December 2025
  • 5/5

    Very good and quick excellent customer service

    Very good and quick excellent customer service

    {"display":"Tracey G","full_name":"Tracey G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Tracey G 30th December 2025
  • 5/5

    Really great customer support, always lovely to chat...

    Really great customer support, always lovely to chat to and quick to help.

    {"display":"Kendal W","full_name":"Kendal W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kendal W 30th December 2025

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