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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.73/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 2,699 product reviews

Average score of 4.73/5
5 star
89%
4 star
8%
3 star
2%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving feel straightforward and supportive, with quick responses and friendly staff. Their loans are affordable and flexible, helping many through tough times. Some find the website tricky and customer service hours limited, but overall it’s a reliable, caring community lender.

Positive themes

  • Great Western Credit Union Loans are quick and easy to apply for with clear communication. (60 mentions)
  • Great Western Credit Union Loans offer friendly and helpful customer service throughout. (35 mentions)
  • Great Western Credit Union Savings are easy to use with good rates and helpful staff. (10 mentions)
Summarised by AI
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 2699 company reviews • Last reviewed within 7 days

Great communication

Loans • 21st October 2026

It took a couple of days, but there was fantastic communication throughout

Rated Excellent • 5.00/5
Read more product reviews

Are very helpful and understanding

Loans • 21st October 2026

Are very helpful and understanding

Rated Good • 4.00/5
Read more product reviews
  • 5.00/5

    Great experience, will choose everytime

    Great experience, will choose everytime

    {"display":"Michelle B","full_name":"Michelle B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Michelle B 21st October 2026
  • 5.00/5

    Thank you

    Thanks much appreciated good approval fast too but waiting on set up

    {"display":"Donna M","full_name":"Donna M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Donna M 21st October 2026
  • 4.00/5

    Easy application

    Easy application. Fast responses

    {"display":"Callum K","full_name":"Callum K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Callum K 20th October 2026
  • 5.00/5

    Amazing and quick and also can save amazing

    Amazing and quick and also can save amazing

    {"display":"Roxanne M","full_name":"Roxanne M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Roxanne M 20th October 2026
  • 5.00/5

    It is easy to apply for a loan and great that they c...

    It is easy to apply for a loan and great that they can just take payment from child benefit. Very good interest rates too.

    {"display":"Simon b","full_name":"Simon b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Simon b 20th October 2026
  • 5.00/5

    Really comprehensive service, never had a problem in...

    Really comprehensive service, never had a problem in 5 years of being a customer

    {"display":"Kathryn G","full_name":"Kathryn G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kathryn G 20th October 2026
  • 4.00/5

    Good service and prompt thank you

    Good service and prompt thank you

    {"display":"Stephen P","full_name":"Stephen P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Stephen P 20th October 2026
  • 5.00/5

    Fantastic easy very helpful defo recommend have used...

    Fantastic easy very helpful defo recommend have used twice now and will always use there services

    {"display":"April T","full_name":"April T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    April T 20th October 2026
  • 5.00/5

    Loan Easy to apply

    Easy to apply for the loan and a simple set up

    {"display":"Donna P","full_name":"Donna P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Donna P 20th October 2026

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