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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.73/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 2,488 product reviews

Average score of 4.73/5
5 star
89%
4 star
8%
3 star
2%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving feel straightforward and supportive, with friendly staff and easy online processes. Their loans are affordable and flexible, helping people in tough spots without fuss. Some find the wait for approval or child benefit checks a bit slow, and a few miss in-person service since branch closures.

Positive themes

  • Great Western Credit Union loans are easy to apply for with friendly, helpful staff. (74 mentions)
  • Loans from Great Western Credit Union have affordable rates and manageable repayments. (8 mentions)
  • Great Western Credit Union savings are easy to use and support local communities. (8 mentions)
Summarised by AI
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 2488 company reviews • Last reviewed within 7 days

It’s so quick and easy to do.

Loans • 6th September 2026

It’s so quick and easy to do. The process doesn’t make things difficult

{"display":"Courtney N","full_name":"Courtney N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Perfect.

Loans • 5th September 2026

Perfect. Easy to use. And handy in difficult times.

{"display":"Jade l","full_name":"Jade l","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Reply from Great Western Credit Union
Hi Jade, Thank you for your review. It's great to hear that the app was simple to use and came in handy when you needed financial support. Thank you for choosing GWCU. Best wishes, Sepi
6th September 2026
Great Western Credit Union
  • 4.00/5

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    {"display":"Jack L","full_name":"Jack L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jack L 5th September 2026
  • 3.00/5

    Been ok, not too bad.

    Been ok, not too bad. Quick service

    {"display":"Adele H","full_name":"Adele H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Adele H 4th September 2026
  • 3.00/5

    It was complicated but we got there in the end...

    It was complicated but we got there in the end

    {"display":"Abi ","full_name":"Abi ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Abi 4th September 2026
  • 5.00/5

    GWCU has once again come through for me.

    GWCU has once again come through for me. It's been easy fast and direct. . Your repayment plans is the most ideal due to high... GWCU has once again come through for me. It's been easy fast and direct. . Your repayment plans is the most ideal due to high cost of leaving. Flexible and affordable. Much appreciated Read more Read less

    {"display":"Thomas M","full_name":"Thomas M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Thomas M 4th September 2026
  • 5.00/5

    Good very helpfull and easy to navigate

    Good very helpfull and easy to navigate

    {"display":"Christopher C","full_name":"Christopher C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Christopher C 4th September 2026
  • 5.00/5

    very happy,good value and easy to contact

    very happy,good value and easy to contact

    {"display":"ben ward","full_name":"ben ward","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    ben ward 4th September 2026
  • 5.00/5

    They are very helpful when you need it and don't tak...

    They are very helpful when you need it and don't take long getting back to you

    {"display":"Jo","full_name":"Jo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jo 4th September 2026
  • 5.00/5

    It’s a pleasure to get a family loan, accessible and...

    It’s a pleasure to get a family loan, accessible and affordable.

    {"display":"Kyxx","full_name":"Kyxx","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kyxx 4th September 2026
  • 5.00/5

    Always been so helpful, kind when I’ve rung them alw...

    Always been so helpful, kind when I’ve rung them always have time to explain a little extra

    {"display":"Leanne Welton","full_name":"Leanne Welton","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1316590.png"}}'s avatar
    Loans
    Leanne Welton 4th September 2026

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