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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.71/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 2,057 product reviews

Average score of 4.71/5
5 star
89%
4 star
8%
3 star
2%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving feel straightforward and supportive, with friendly staff and fair rates. Their loans are easy to apply for, often helping when others won’t, and repayments are manageable. Some find the process quick, though a few mention delays or unclear details around child benefit payments.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick decisions and clear steps.
  • The staff at Great Western Credit Union are friendly, helpful, and supportive throughout.
  • Great Western Credit Union loans have fair interest rates and affordable repayments.

Negative themes

  • Some found delays in loan decisions or unclear info about child benefit payments.
  • A few users were disappointed when their loan applications were declined unexpectedly.
  • The website can be clunky and repetitive when filling in forms for some savers.
Summarised by AI
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 2057 company reviews • Last reviewed within 7 days

Very quick, easy and simple to set up.

Savings • 27th May 2026

Very quick, easy and simple to set up. Very happy with the service. Will happily recommend to others

{"display":"Lucy ","full_name":"Lucy ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Very good on repayments very affordable

Loans • 27th May 2026

Very good on repayments very affordable

{"display":"pauline hawkins","full_name":"pauline hawkins","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1594899.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Great product.

    Great product. Helping when is need it all well explained

    {"display":"Ana M","full_name":"Ana M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Ana M 27th May 2026
  • 5.00/5

    Great company for loans and saving money

    Very friendly helpful staff, easy to use online account, bonus it helps you save well paying off your loan great company wish I had knew about them sooner

    {"display":"Miss K","full_name":"Miss K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Miss K 27th May 2026
  • 5.00/5

    My experience with great western credit union is exc...

    My experience with great western credit union is excellent. They provide me with excellent service. I feel confident knowing that they are my go to... My experience with great western credit union is excellent. They provide me with excellent service. I feel confident knowing that they are my go to for a loan and the rate is reasonable. Read more Read less

    {"display":"Aud","full_name":"Aud","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1499418.png"}}'s avatar
    Loans
    Aud 27th May 2026
  • 5.00/5

    Customer service

    It was great. Custimer service was good and they were friendly

    {"display":"ioan","full_name":"ioan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    ioan 27th May 2026
  • 5.00/5

    Thank you very much always helping me and help my fa...

    Thank you very much always helping me and help my family and my children always. I never miss any payment always will look after me.... Thank you very much always helping me and help my family and my children always. I never miss any payment always will look after me. Thank you very much Credit Union and many thanks. Read more Read less

    {"display":"Nagi Omar ","full_name":"Nagi Omar ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Nagi Omar 27th May 2026
  • 3.00/5

    Good experience good amount of money to borrow

    Good experience good amount of money to borrow

    {"display":"Maddie H","full_name":"Maddie H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Maddie H 27th May 2026
  • 3.00/5

    Difficulty in contacting customer service due to the...

    Difficulty in contacting customer service due to their short opening times

    {"display":"Carley F","full_name":"Carley F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Carley F 27th May 2026
  • 5.00/5

    It’s really good rate and very helpful

    It’s really good rate and very helpful

    {"display":"Mohammad Ishaq","full_name":"Mohammad Ishaq","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mohammad Ishaq 27th May 2026
  • 5.00/5

    So I have been with Greatwestern since they first se...

    So I have been with Greatwestern since they first set up, and I was a single mum struggling with provident debt. Greatwestern helped me to... So I have been with Greatwestern since they first set up, and I was a single mum struggling with provident debt. Greatwestern helped me to clear that debt which in turn relieved so much stress and worry for me!! They have been amazing and I have continued to get loans and save with them. I always recommend them to anyone I know!! Read more Read less

    {"display":"Christine ","full_name":"Christine ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Christine 27th May 2026

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