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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.74/5

Great Western Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion
See more on their website

Review summary

People rate this company as Excellent based on 1,036 product reviews

Average score of 4.74/5
5 star
90%
4 star
7%
3 star
1%
2 star
0%
1 star
2%
Reviews for Great Western Credit Union have trended positively over the past 90 days

Latest positive rating

5/5

Great service and make you feel like a normal person...

Great service and make you feel like a normal person and gives you a chance

{"display":"Denise","full_name":"Denise","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Denise 2nd September 2025

Latest negative rating

1/5

No receipts for money paid in

Did not receive receipts for money paid in when it was local, apparently only 1/10th was paid in, have not been able to pay in... Did not receive receipts for money paid in when it was local, apparently only 1/10th was paid in, have not been able to pay in since it moved, have a pile of cash waiting to be paid in. Read more Read less

{"display":"N T","full_name":"N T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
N T 28th August 2025
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1036 company reviews • Last reviewed within 7 days

Great service and make you feel like a normal person...

Loans • 2nd September 2025

Great service and make you feel like a normal person and gives you a chance

{"display":"Denise","full_name":"Denise","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

They are very good, I am satisfied with their service.

Loans • 1st September 2025

They are very good, I am satisfied

{"display":"Zee","full_name":"Zee","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Zee
Rated Good • 4/5
Read more product reviews
  • 5/5

    2 times getting loan from GWCU.

    2 times getting loan from GWCU. Swift and easy process on both.

    {"display":"Oluwaseun B","full_name":"Oluwaseun B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Oluwaseun B 1st September 2025
  • 5/5

    Good service and fast approval.

    Good service and fast approval. Thanks

    {"display":"Imee","full_name":"Imee","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Imee 31st August 2025
  • 4/5

    Offered a loan but not as much as needed

    Offered a loan but not as much as needed

    {"display":"Asher P","full_name":"Asher P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Asher P 29th August 2025
  • 5/5

    Great service

    Very easy to use website. Customer service has always been excellent. Always been happy with the value of the loans.

    {"display":"Suz","full_name":"Suz","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Suz 29th August 2025
  • 5/5

    Very helpful and easy to understand, a good company...

    Very helpful and easy to understand, a good company and supportive

    {"display":"Tim Nicholson","full_name":"Tim Nicholson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1297403.png"}}'s avatar
    Loans
    Tim Nicholson 29th August 2025
  • 5/5

    Great and easy

    It’s just been good all around, quick responses, no faff. Easy and simple to navigate.

    {"display":"Jade w","full_name":"Jade w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jade w 29th August 2025
  • 5/5

    Brilliant service quick reply would very highly reco...

    Brilliant service quick reply would very highly recommend

    {"display":"Joey J","full_name":"Joey J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Joey J 28th August 2025
  • 5/5

    Good service

    Always a smooth and easy process both online and the phone.

    {"display":"Sarah G","full_name":"Sarah G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sarah G 28th August 2025
  • 1/5

    No receipts for money paid in

    Did not receive receipts for money paid in when it was local, apparently only 1/10th was paid in, have not been able to pay in... Did not receive receipts for money paid in when it was local, apparently only 1/10th was paid in, have not been able to pay in since it moved, have a pile of cash waiting to be paid in. Read more Read less

    {"display":"N T","full_name":"N T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    N T 28th August 2025

    Products from Great Western Credit Union

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