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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent 4.83/5

Great Western Credit Union reviews

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Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 765 product reviews

Average score of 4.83/5
5 star
92%
4 star
6%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended positively over the past 90 days

Latest positive rating

5/5

Saved through my salary and earning a great rate!

Saved through my salary and earning a great rate! Such a simple application process and love knowing I have savings building up in an account... Saved through my salary and earning a great rate! Such a simple application process and love knowing I have savings building up in an account that is separate from my everyday bank. Even better that they are supporting the credit union mission! Read more Read less

{"display":"Nam P","full_name":"Nam P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Nam P 25th March 2025

Latest negative rating

1/5

I wrote a review about their terrible payday service...

I wrote a review about their terrible payday service and using c and l collections it’s time they stopped providing any services to vulnerable people... I wrote a review about their terrible payday service and using c and l collections it’s time they stopped providing any services to vulnerable people and the big organisations stop using them because their interest charge and this company they are using are threatening to people’s mental health and their life’s. A letter has now been drafted and hopefully Bristol city council will be the first to stop using then poor greed and not what they were when they first stated as a credit union. Think of wonga and these people are worst than them it’s time for them to stop operating and be taken to task over their disgusting recovery procedures which are like loan sharks! Read more Read less

{"display":"Liz s","full_name":"Liz s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Liz s 8th October 2024

About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

Reviews for Great Western Credit Union

Showing 11 of 765 company reviews Last reviewed within 7 days

Saved through my salary and earning a great rate!

Savings 25th March 2025

Saved through my salary and earning a great rate! Such a simple application process and love knowing I have savings building up in an account... Saved through my salary and earning a great rate! Such a simple application process and love knowing I have savings building up in an account that is separate from my everyday bank. Even better that they are supporting the credit union mission! Read more Read less

Rated Excellent 5/5
Read more product reviews

My account with Bristol Credit Union was amalgamated...

Savings 2nd March 2025

My account with Bristol Credit Union was amalgamated into GWCU. I was excited that a large regional Credit Union was being established. My experience with... My account with Bristol Credit Union was amalgamated into GWCU. I was excited that a large regional Credit Union was being established. My experience with BCU was exemplary! They really saved my bacon in so many ways over about 5yrs. Sadly, when GWCU took over, they closed down ALL of the in person counter services which were such a lifeline for so many people in need. Ridiculous. Tragic! It was almost impossible to speak to anyone even on the phone. I still keep a small amount in my account as emergency money, and to support the organisation. I had a BCU loan years ago that really changed my life, in theory GWCU still offer this important service. I hope they have sorted out their customer service, I haven't tried to engage with them in a couple of years. Read more Read less

Rated Average 3/5
Read more product reviews
  • 4/5

    GWCU experience

    I found GWCU affordable no hidden fees. Contact with them was so easy and always got a response in a timely manner

    {"display":"Lindsey W","full_name":"Lindsey W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lindsey W 27th February 2025
  • 5/5

    I joined Great Western Credit Union a few years ago.

    I joined Great Western Credit Union a few years ago. They are freindly, polite and helpful. Could not wish for anything better. I have a... I joined Great Western Credit Union a few years ago. They are freindly, polite and helpful. Could not wish for anything better. I have a loan every christmas over 12 months and its helps me so much. I pay for xmas monthly really. Read more Read less

    {"display":"Donna S","full_name":"Donna S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Donna S 5th December 2024
  • 5/5

    I joined GWCU today and very happy to be a member!

    I joined GWCU today through a loan application and very happy to be a member. Credit Unions are for everyone and it's long been my... I joined GWCU today through a loan application and very happy to be a member. Credit Unions are for everyone and it's long been my preferred way to borrow money. It was easy to apply and all of the information about the loan, the term, the repayments and how it works was super easy to understand. Read more Read less

    {"display":"JM","full_name":"JM","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1072902.png"}}'s avatar
    Loans
    JM 3rd December 2024
  • 5/5

    Prompt customer service

    I always get a prompt response to queries and appreciate the new savings products available

    {"display":"Beechlands","full_name":"Beechlands","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Beechlands 29th November 2024
  • 5/5

    Great customer service and quick response

    I have found them really useful, they try to help when they can. And you always have a good customer service experience. Quick to respond too.

    {"display":"Lizzie","full_name":"Lizzie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lizzie 4th November 2024
  • 5/5

    All you need is greatweston credit union

    I have been a member for as long as I can remember, I feel at ease with great weston credit union by my side, always so helpful, thank you

    {"display":"Victoria g","full_name":"Victoria g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Victoria g 15th October 2024
  • 1/5

    I wrote a review about their terrible payday service...

    I wrote a review about their terrible payday service and using c and l collections it’s time they stopped providing any services to vulnerable people... I wrote a review about their terrible payday service and using c and l collections it’s time they stopped providing any services to vulnerable people and the big organisations stop using them because their interest charge and this company they are using are threatening to people’s mental health and their life’s. A letter has now been drafted and hopefully Bristol city council will be the first to stop using then poor greed and not what they were when they first stated as a credit union. Think of wonga and these people are worst than them it’s time for them to stop operating and be taken to task over their disgusting recovery procedures which are like loan sharks! Read more Read less

    {"display":"Liz s","full_name":"Liz s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Liz s 8th October 2024
  • 1/5

    They have turned into a payday lender to vulnerable...

    They have turned into a payday lender to vulnerable people and partners like Bristol city council should not be encouraging their staff to use them... They have turned into a payday lender to vulnerable people and partners like Bristol city council should not be encouraging their staff to use them they use c and c collections who add on 300 pounds worst than any payday loans which are not around anymore keep clear. Read more Read less

    {"display":"Liz s","full_name":"Liz s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Liz s 21st September 2024
  • 5/5

    I have saving with gwcu for a long time .

    I have saving with gwcu for a long time .I love saving with this company,I have to wait a few hours until I get my... I have saving with gwcu for a long time .I love saving with this company,I have to wait a few hours until I get my money which really makes me think if I really need it or not .so I seem to save better . There's great communication between me and gwcu .I have phoned in the past with queries and things were sorted out with no problem. Overall I'm very happy with the service. Read more Read less

    {"display":"Deb Bloor","full_name":"Deb Bloor","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Deb Bloor 4th September 2024

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