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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.84/5

Great Western Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 851 product reviews

Average score of 4.84/5
5 star
92%
4 star
6%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Latest positive rating

5/5

Excellent customer service

Easy application process, reply in a couple days, offered me the loan and a quick and easy payment option. Excellent customer service

{"display":"Anthony P","full_name":"Anthony P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Anthony P 31st May 2025

Latest negative rating

1/5

Absolute joke, waited weeks for a response, rubbish...

Absolute joke, waited weeks for a response, rubbish on evert level. I went elsewhere in the end after having my time wasted.

{"display":"Peter t","full_name":"Peter t","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Peter t 27th May 2025
See more reviews for Great Western Credit Union products

About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

Reviews for Great Western Credit Union

Showing 11 of 851 company reviews • Last reviewed within 7 days

Excellent customer service

Loans • 31st May 2025

Easy application process, reply in a couple days, offered me the loan and a quick and easy payment option. Excellent customer service

{"display":"Anthony P","full_name":"Anthony P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
Reply from Great Western Credit Union
Hi Anthony We really appreciate your amazing feedback! It's really pleasing to hear that you found the loan application process straightforward and swift, two things we strive to be at GWCU. We also take pride in how we treat our members, so we're delighted to know you found our service to be of a high standard. We’d be glad to continue to help you going forwards – if there’s any more help you need, please don’t hesitate to contact us. Thanks again Robin
2nd June 2025
Great Western Credit Union

I cannot get a loan with anyone because of my past d...

Loans • 31st May 2025

I cannot get a loan with anyone because of my past debts so I found out about credit union and they accepted me and gave... I cannot get a loan with anyone because of my past debts so I found out about credit union and they accepted me and gave me a chance and im so thankful that they helped me a lot when I desperately needed help Read more Read less

{"display":"teresa todd","full_name":"teresa todd","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1238094.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
Reply from Great Western Credit Union
Hi Teresa Thanks so much for your kind response! We're so thankful that you opted to use our services in a time when you needed to most. It's great to see that we have been able to support you in such an important way. Your words mean a lot to us, and we're grateful you chose to be a member with GWCU. Warm regards Robin
2nd June 2025
Great Western Credit Union
  • 5/5

    Excellent, efficient, trustworthy and friendly

    I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very... I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Read more Read less

    {"display":"susan m","full_name":"susan m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    susan m 30th May 2025
  • 5/5

    Easy to use.

    Easy to use. Great customer service

    {"display":"Lauren w","full_name":"Lauren w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lauren w 30th May 2025
  • 5/5

    Wonderful ethics great staff

    I've been with GWCU when it was Wyvern savings and loans, having this account helped me get back on the credit rating after becoming bankrupt.... I've been with GWCU when it was Wyvern savings and loans, having this account helped me get back on the credit rating after becoming bankrupt. I did not want this to happen again and this savings platform helped me achieve this. Great people working for a great ethical savings amd loans Read more Read less

    {"display":"Jo M","full_name":"Jo M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jo M 30th May 2025
  • 5/5

    Happy customer

    They are very quick with answering any questions needing answering and are always friendly.

    {"display":"Karma w","full_name":"Karma w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Karma w 29th May 2025
  • 5/5

    Very accommodating, goes the extra mile to assist an...

    Very accommodating, goes the extra mile to assist and make things easy

    {"display":"CandiG","full_name":"CandiG","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    CandiG 29th May 2025
  • 5/5

    Always helpful.

    Always helpful. Reply to any issues promptly

    {"display":"Jennie b","full_name":"Jennie b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jennie b 28th May 2025
  • 1/5

    Absolute joke, waited weeks for a response, rubbish...

    Absolute joke, waited weeks for a response, rubbish on evert level. I went elsewhere in the end after having my time wasted.

    {"display":"Peter t","full_name":"Peter t","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Peter t 27th May 2025
  • 5/5

    I await the funds I was anxious but in the meantime...

    I await the funds I was anxious but in the meantime it was excellent interraction with the team. The interest rates are manageable. True to... I await the funds I was anxious but in the meantime it was excellent interraction with the team. The interest rates are manageable. True to the spirit of helping and understanding. Kudos Read more Read less

    {"display":"Thomas M","full_name":"Thomas M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Thomas M 27th May 2025
  • 5/5

    Great service!

    Great service! I was able to get a consolidation loan at a very good rate even with a poor credit.

    {"display":"Bogdan ","full_name":"Bogdan ","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1234485.png"}}'s avatar
    Loans
    Bogdan 27th May 2025

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