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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.79/5

Great Western Credit Union reviews

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Verified business Last reviewed within 7 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Consumer Guardian
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Review summary

People rate this company as Excellent based on 1,535 product reviews

Average score of 4.79/5
5 star
91%
4 star
7%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union is loved for its friendly, helpful service and easy, quick loan applications that really come through in tough times. People appreciate the fair interest rates and the ethical, community-focused approach. Some do find the approval process a bit slow or tricky at times, and a few wish for clearer communication or easier online navigation.

Positive themes

  • Great Western Credit Union’s customer service is friendly, helpful, and quick to respond.
  • Applying for loans with Great Western Credit Union is easy and quick with clear steps.
  • Great Western Credit Union offers fair interest rates and affordable repayments.

Negative themes

  • Some found the loan approval process slow or delayed at times.
  • A few had trouble with website navigation or technical issues during application.
  • Some wished for clearer communication about loan decisions or repayment options.
Summarised by AI
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1535 company reviews • Last reviewed within 7 days

I would have liked to talk to someone before 4.

Loans • 17th February 2026

I would have liked to talk to someone before 4.00pm, but you were closed. Also, Your chat facility won't allow chat to be passed to a Human

{"display":"Spirit","full_name":"Spirit","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Very good helped me when I needed it most

Loans • 17th February 2026

Very good helped me when I needed it most

{"display":"Isaac","full_name":"Isaac","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Very understandable Thankyou so much

    Very understandable Thankyou so much

    {"display":"Sky Turner","full_name":"Sky Turner","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sky Turner 17th February 2026
  • 5/5

    Great company very helpful and easy

    Great company very helpful and easy

    {"display":"Sherre m","full_name":"Sherre m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sherre m 17th February 2026
  • 5/5

    Excellent

    Excellent, quick and helpful, always great service

    {"display":"Sophie F","full_name":"Sophie F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sophie F 17th February 2026
  • 5/5

    GWCU are good topping their customers in managi...

    GWCU are good topping their customers in managing their finance. Getting affortable loans from GWCU, less stress because they gives customers advice in how to manage your finance.

    {"display":"Kweku Asare","full_name":"Kweku Asare","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1362043.png"}}'s avatar
    Savings
    Kweku Asare 17th February 2026
  • 5/5

    I get the help i need and there are very...

    I get the help i need and there are very helpful

    {"display":"Vicky h","full_name":"Vicky h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Vicky h 17th February 2026
  • 5/5

    Quick and simple.

    Quick and simple. Easy steps that gave me good options to choose the loan. First rate.

    {"display":"Ian","full_name":"Ian","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Ian 17th February 2026
  • 5/5

    Thank you nice and easy process as always

    Thank you nice and easy process as always

    {"display":"Katie","full_name":"Katie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Katie 16th February 2026
  • 4/5

    I found the process easy, very good service

    I found the process easy, very good service

    {"display":"mark","full_name":"mark","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    mark 16th February 2026
  • 5/5

    Quick and easy.

    Quick and easy. Simple process fast review and extremely good service

    {"display":"Catriona G","full_name":"Catriona G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Catriona G 16th February 2026

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