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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.74 (2018 reviews)

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4.74

Based on 2,016 reviews, last reviewed 8th Sep 2026

21% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Brilliant customer service, and a really good intere... Brilliant customer service, and a really good interest rate that’s helped me out Reviewed on: 8th September 2026

Latest lowest rating:

2

Good jdjjd Good good Reviewed on: 2nd July 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (2018)

Great customer service

Excellant customer service that feels personal, friendly and caring. Reviewed on: 9th September 2026

Very good very fast good communication

Very good very fast good communication Reviewed on: 9th September 2026

Brilliant customer service, and a really good intere...

Brilliant customer service, and a really good interest rate that’s helped me out Reviewed on: 8th September 2026

Reply from Great Western Credit Union Hi Jon, That's great to hear! Glad the loan has helped you out and that you're happy with the interest rate too. Thank you for the kind words about the team. It's always nice to know we've been able to make things a little easier and I'll be sure to let the team know. Best wishes, Sepi Response date: 8th September 2026

Was brilliant and easy to do would definitely recommend

Was brilliant and easy to do would definitely recommend Reviewed on: 8th September 2026

Reply from Great Western Credit Union Hi Katelyn, Brilliant, glad you found it nice and easy! Thanks for recommending us, we really appreciate it. Thank you for your support. Best wishes, Sepi Response date: 8th September 2026

Brilliant helped when I needed it the mose

Brilliant helped when I needed it the mose Reviewed on: 8th September 2026

Reply from Great Western Credit Union Hi Kirstie, We're glad we could help when you needed it most. Hope everything is a bit easier for you now. Thank you for choosing us. Best wishes, Sepi Response date: 8th September 2026

The website was horrible to use other than that it w...

The website was horrible to use other than that it was easy to use Reviewed on: 7th September 2026

Reply from Great Western Credit Union Hi Destiny, Thank you so much for taking the time to leave a review. We're delighted to hear that you found the loan process easy to use. If you'd be willing to share a little more about the difficulties you experienced with our website, we'd really appreciate your feedback. Please feel free to give us a call on 0117 924 7309, Monday to Friday, 10am to 2pm. Best wishes, Sepi Response date: 8th September 2026

Good and easy to use.

Good and easy to use. Very helpful also. Reviewed on: 7th September 2026

Reply from Great Western Credit Union Hi Kelly, Thanks so much for your review. Really good to hear you found everything easy to use and the team were helpful. I'll pass your lovely feedback on to the team. Best wishes, Sepi Response date: 8th September 2026

Very easy to apply and very fast in making a decisio...

Very easy to apply and very fast in making a decision to approve or decline. Reviewed on: 7th September 2026

Reply from Great Western Credit Union Hi Shannon, Great to hear you found our process to be fast and easy. Thanks for leaving your feedback! Best wishes, Emily Response date: 7th September 2026

Seems very good and helpful when I needed help

Seems very good and helpful when I needed help Reviewed on: 7th September 2026

Reply from Great Western Credit Union Hi Libbie, We're so glad we were able to help you! Thanks for leaving a review! Best wishes, Emily Response date: 7th September 2026

It’s so quick and easy to do.

It’s so quick and easy to do. The process doesn’t make things difficult Reviewed on: 6th September 2026

Reply from Great Western Credit Union Hi Courtney! Thanks for leaving such great feedback, we're glad you found everything to be quick and easy! Best wishes, Emily Response date: 7th September 2026

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