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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.86 (839 reviews)

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4.79

Based on 839 reviews, last reviewed 16th Oct 2025

1% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very easy site to access had a few teething problems... Very easy site to access had a few teething problems at start with linking my bank account but helpline was very helpful and sorted straight away Reviewed on: 16th October 2025

Latest lowest rating:

1

I keep getting different advice from customer service I keep getting different advice from customer service Reviewed on: 11th August 2025

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (839)

great service will definitely recommend

great service will definitely recommend Reviewed on: 26th September 2025

Great experience

Quick and easy to apply and receive money, Quick to message me back also Reviewed on: 26th September 2025

Simple and realistic and affordable

Simple and realistic and affordable Reviewed on: 25th September 2025

Took a long time to process and get an answer but ov...

Took a long time to process and get an answer but overall I'm happy. Reviewed on: 25th September 2025

Reply from Great Western Credit Union Hi Antony, Thanks so much for your review, we’re really glad to hear you’re happy overall. We’re sorry the process took longer than expected. During busy periods, it can take a bit more time for our team to carefully review each application. Thanks again for your patience and for choosing us. Best wishes, Emily Response date: 30th September 2025

It easy and simple.

It easy and simple. Not too much hassale. Reviewed on: 25th September 2025

Really helpful and easy process.

Really helpful and easy process. No stress application and super reasonable interest and monthly payments Reviewed on: 24th September 2025

Reply from Great Western Credit Union Hi N Bartlett, It's great to hear you found the application to be easy and stress-free and that our loan options have matched your needs. thanks for leaving us such a great review! Best wishes, Emily Response date: 30th September 2025

Easy and straight forward application and quick dec...

Easy and straight forward application and quick decision Reviewed on: 23rd September 2025

Reply from Great Western Credit Union Hi Charlene, Thank you for taking the time to leave us such great feedback. We are so glad you found the application process to be straight forward and easy! Best wishes, Emily Response date: 30th September 2025

Simple & was very quick

Simple & was very quick and was very helpful Reviewed on: 23rd September 2025

Been with credit union for over 5 years always had...

Been with credit union for over 5 years always had great service Reviewed on: 22nd September 2025

Reply from Great Western Credit Union Hi Lea, Thanks so much for sticking with us for over five years and for the lovely review! We’re proud to offer consistent, friendly service that puts people first. It’s brilliant to hear that your experience has been a positive one over the years. Best wishes, Emily Response date: 25th September 2025

Quick and efficient.

Quick and efficient. Very helpful Reviewed on: 22nd September 2025

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