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Great Western Credit Union: Savings reviews

4.70
Based on 270 reviews, last reviewed 31st Jul 2025
229% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Very impressed with the quality and prompt response... Very impressed with the quality and prompt response to any questions or queries excellent service Reviewed on: 31st July 2025
Pete G's avatar
Pete G

Latest lowest rating:

1

Look elsewhere Your just a number on a computer and then I get an email with monthly news on saying there supporting pride month!!! I hate is happening to Great Brit... Read more Reviewed on: 19th June 2025
Jason e's avatar
Jason e

About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Savings reviews (270)

Very impressed with the quality and prompt response...

5
Very impressed with the quality and prompt response to any questions or queries excellent service Reviewed on: 31st July 2025

Good to know that my savings are being put to good u...

5
Good to know that my savings are being put to good use in the community. Reviewed on: 11th July 2025

I started saving with a credit union over 20 years ago.

5
I started saving with a credit union over 20 years ago. In those days I took my money to a meeting room to pay in weekly. I started when I became a lone parent and had very little income other than benefits. They helped me to start saving even though I had very little disposable income. It helped me to buy presents, with Christmas and also with some unexpected bills. They have been my longest saving partner. Reviewed on: 11th July 2025

Great Western Credit Union - Trustworthy.

5
We have been regular savers with GWCU over many years and have always been able to have good contact with them and also when we have had to withdraw funds this has been an easy and efficient process. Would definitely recommend GWCU to potential savers/lenders. Reviewed on: 10th July 2025

Never had a issue with credit union

5
Never had a issue with credit union Reviewed on: 10th July 2025

Do as I do: Save with GWCU

4
As a Saver and former volunteer with them, I am impressed by the dedication that they have to helping their customers. Reviewed on: 10th July 2025

Credit Union fairness

5
Credit Union provides a fair and Reviewed on: 10th July 2025
Reply from Great Western Credit Union Hi Ann Thanks for the 5-star review! Best wishes Robin Response date: 31st July 2025
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Great Western Credit Union

Always easy to deal with GWCU - prompt and efficient...

5
Always easy to deal with GWCU - prompt and efficient service. Reviewed on: 10th July 2025
Reply from Great Western Credit Union Hi Caroline We really appreciate you review! We pride ourselves on our service to our members, so it's great to know that we are always performing at the highest standard in that regard. We hope we can continue to help going forward! Many thanks Robin Response date: 31st July 2025
Bristol Credit Union logo
Great Western Credit Union

Reliability

5
Great Western have been very reliable in holding my money and promptly paying it to me when a withdrawal is needed Reviewed on: 10th July 2025
Reply from Great Western Credit Union Hi David We really value such positive feedback! To know that we have been such a steadying influence in your savings is fantastic, and that any withdrawals you have made have been swift and easy. Let us know if you need anything else - we would be happy to help! Regards Robin Response date: 29th July 2025
Bristol Credit Union logo
Great Western Credit Union

Great way to keep investments in the region

5
Everyone I've spoken to either in person, online or on the phone has been incredibly helpful and clearly has the regions best interests at heart. It's great to know my investment is working to support people in my neighbourhood and not going to greenwashing or pinkwashing banks and lenders. Reviewed on: 10th July 2025
Reply from Great Western Credit Union Hi BP Thank you for taking the time to leave a response! We're delighted to hear that you have felt supported and that our service has been to a high standard. It's also great to know that you place such importance in the social value of your investment, and that we provide a good alternative to high street banks. Thanks again for being a member and continuing to support GWCU! Best wishes Robin Response date: 29th July 2025
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Great Western Credit Union

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