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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.59 (424 reviews)

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4.59

Based on 424 reviews, last reviewed 27th May 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Very quick, easy and simple to set up. Very quick, easy and simple to set up. Very happy with the service. Will happily recommend to others Reviewed on: 27th May 2026

Latest lowest rating:

2

A very clunky website A very clunky website that needed the form to be filled in several times with exactly the same imformation before accepting it Reviewed on: 27th April 2026

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Savings reviews (424)

Very quick, easy and simple to set up.

Very quick, easy and simple to set up. Very happy with the service. Will happily recommend to others Reviewed on: 27th May 2026

The biggest challenge that GWCU face is that it all...

The biggest challenge that GWCU face is that it all sounds just too good to be true! Which can make it strangely hard to recommend to people who bruised and despairing under the tremendous and judgemental pressure that banks and other forms of credit bring. Who CAN believe nowadays that finance can be kind, equitable, transparent, fair, pramatic, timely and non judgemental? Based on a deep understanding of the real world and tailored to fit? I couldn't recommend GWCU unions more highly...so, asks my friends and colleagues, what is the catch?? Reviewed on: 26th May 2026

First off I love the service they provided for the p...

First off I love the service they provided for the people as well as assuring that our money is in a safe place. The products and services are well worth it. Reviewed on: 25th May 2026

Reply from Great Western Credit Union Hi Garry, Thank you for taking the time to leave such lovely feedback. It's really good to hear you feel confident in the service we provide and reassured that your money is safe with us. It means a lot to know you feel our products and services offer good value. We really appreciate you being part of GWCU. Best wishes, Sepi Response date: 27th May 2026

I wanted to open a savings account with non high str...

I wanted to open a savings account with non high street bank and supporting a local credit union is the best way in my opinion nothing further to be said. Reviewed on: 24th May 2026

Good service delivery and communication

Good service delivery and communication Reviewed on: 24th May 2026

Good quality service and trusted provider

Welcome ease of access to information and accounts and keen to support work of Credit Union to support others who need loans and trusted savings provider Reviewed on: 23rd May 2026

I have been very happy with GWCU so far.

I have been very happy with GWCU so far. I have bee with them for several years and they really do go the extra mile for customers. Reviewed on: 23rd May 2026

GWCU provides a good service.

GWCU provides a good service. After a few teething problems with the website, I have found GWCU approachable and easy to use. I am confident my money is safe with them. Reviewed on: 22nd May 2026

Great Union

I've been a member of Great Western Credit Union for a while now and the staff are always friendly, helpful, and genuinely seem to care — it's a world away from dealing with a big bank. The website can be a bit clunky at times, but for fair, community-focused loans and savings, I wouldn't go anywhere else. Reviewed on: 22nd May 2026

Have always found them very helpful with an questions.

Have always found them very helpful with an questions. When I took out a loan in the past everything was explained, so I knew exactly what I was taking on Reviewed on: 22nd May 2026

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