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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.65 (476 reviews)

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4.65

Based on 476 reviews, last reviewed 14th Aug 2026

31% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

4

Fantastic ut was so easy to join. Fantastic ut was so easy to join. Reviewed on: 14th August 2026

Latest lowest rating:

2

A very clunky website A very clunky website that needed the form to be filled in several times with exactly the same imformation before accepting it Reviewed on: 27th April 2026

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Savings reviews (476)

Smooth move.

I love the accessibility of Credit Unions and I was a customer of Stroud Valleys Credit Union for some time before they were taken over by GWCU. I had very much like that the Credit Union was part of the neighbourhood in Stroud, so I was a bit anxious about the possible move. I was surprised and grateful for how clear and understandable the information relating to the move was and how smoothly the move was managed. Since than I have felt part of a community and well informed about what is available. Reviewed on: 9th July 2026

Reply from Great Western Credit Union Thank you for such a thoughtful review Karen B. I can completely understand why the change from Stroud Valleys Credit Union to GWCU may have felt like a big step, especially when being part of the local community meant so much to you. It's really reassuring to hear that the move went smoothly and that, since then, you've continued to feel informed, included and part of the GWCU. We really appreciate you staying with us! Best wishes, Sepi Response date: 17th August 2026

Long term savers

Have had an account for more years than I can remember. Always helpful. All children and grandchildren have accounts. Reviewed on: 9th July 2026

Great 1 year savings account with GWCU.

Great 1 year savings account with GWCU. Good interest rate, taken directly from my salary and really helpful support from staff when trying to move money. The chat bot is good too - not frustrating at all! Reviewed on: 9th July 2026

Save with the Credit Union

I have been a saver and investor since the credit union started in my town about 35 to 40 years go. I do it because they can help people who have problems with money. I am not interested in borrowing. Reviewed on: 9th July 2026

Helpful and responsive

They have always been very helpful and very easy to contact. Reviewed on: 9th July 2026

Lovely people in a competitive market.

Lovely people in a competitive market. Reviewed on: 9th July 2026

Great Customer Service

I needed to speak to customer service, and the person who took my call understood exactly what I was saying and resolved the problem for me then and there. I was impressed with the her kind reassurance. Reviewed on: 9th July 2026

We have a business account and it has worked really...

We have a business account and it has worked really well for us. Reviewed on: 9th July 2026

Always good and fair, like putting my savings here t...

Always good and fair, like putting my savings here to help others in the local area. Reviewed on: 9th July 2026

I've been with GWCU for a number of years.

I've been with GWCU for a number of years. I only save a small amount each month. And withdraw it to pay unexpected bills or for spending money on holiday. I am treated with politeness, respect and with patience whenever i have contacted them. A great place Reviewed on: 9th July 2026

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