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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.76 (320 reviews)

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4.64

Based on 320 reviews, last reviewed 18th Feb 2026

92% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Very proffessional A 5 star service base with real people Reviewed on: 18th February 2026

Latest lowest rating:

2

Poor website experience Took over an hour to get the verification codes, applied for a Cash ISA and got lots of website 502 errors and then when I finally applied, I wasn't a... Read more Reviewed on: 9th February 2026

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Savings reviews (320)

Helpful team and a user friendly website

Helpful team and a user friendly website Reviewed on: 18th November 2025

Online saving with Great Western is always a user fr...

Online saving with Great Western is always a user friendly experience. The website is easy to navigate and very informative but always easy to understand with clear uncomplicated instructions as needed. Reviewed on: 18th November 2025

Reply from Great Western Credit Union Hi Carole, Thank you for your feedback! We’re so pleased to hear you find saving with us to be straightforward and user friendly and that our website is clear and easy to use. Thanks for saving with us! Best wishes, Emily Response date: 24th November 2025

Very complicated and convoluted to set up.

Very complicated and convoluted to set up. Reviewed on: 17th November 2025

Reply from Great Western Credit Union Hi Jacqueline, Thank you for leaving us a review, we really value your feedback and are always looking for ways to improve. If there’s anything specific you think we could do better, please let us know. Our friendly Member Engagement team is always happy to help with any questions you may have or if you’re ever stuck with an application, you can reach us on 0117 924 7309 between 10am and 2pm, Monday to Friday, or email [email protected] and we’ll respond between 9am and 4pm, Monday to Friday. Best wishes, Emily Response date: 20th November 2025

Shocked to find a GWCU loan was dearer than Barclays.

Shocked to find a GWCU loan was dearer than Barclays. Reviewed on: 13th November 2025

It was very straight forward to open the new account

It was very straight forward to open the new account Reviewed on: 12th November 2025

great ethos.

very happy with them and their staff under difficult conditions Reviewed on: 3rd November 2025

5 star review

Easy to open .All steps explained i. Simple terms Reviewed on: 1st November 2025

Really easy process.

Really easy process. I have saved with the credit union for many years. Reviewed on: 31st October 2025

I’ve only had good experiences with GWCU and am alwa...

I’ve only had good experiences with GWCU and am always glad to think my savings are helping others to borrow safely. Reviewed on: 31st October 2025

Reply from Great Western Credit Union Hi Catherine, Thank you for taking the time to leave a review, we're so glad to hear that your experience with us has always been positive. Knowing your savings are going towards helping others makes all the difference, that's the power of community finance. Thanks for choosing us. Best wishes, Emily Response date: 24th November 2025

good level of interest.

good level of interest. good at keeping in touch Reviewed on: 31st October 2025

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