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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.61 (435 reviews)

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4.62

Based on 435 reviews, last reviewed 19th Jun 2026

119% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

4

Opening a saving account. The process seems straight forward enough. Reviewed on: 19th June 2026

Latest lowest rating:

2

A very clunky website A very clunky website that needed the form to be filled in several times with exactly the same imformation before accepting it Reviewed on: 27th April 2026

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Savings reviews (435)

I save a small amount of money each month.

I save a small amount of money each month. Which adds up. I use it for spending money on a short holiday each year Reviewed on: 21st May 2026

Very helpful and friendly staff always ready to list...

Very helpful and friendly staff always ready to listen and sort things out Reviewed on: 21st May 2026

Happy savings

Im very happy l can save with you some times l forget l have savings and it comes in handy when l need it. Reviewed on: 21st May 2026

Highly Recommended.

Great customer service I would highly recommend them. Reviewed on: 21st May 2026

ive always thought credit union to be very efficient...

ive always thought credit union to be very efficient and fairno hanging about waiting for service.staff are very friendly and helpful Reviewed on: 21st May 2026

Reply from Great Western Credit Union Hi Mary, Thank you for your kind feedback. We are really pleased to hear you have found the service efficient and fair, and that our Member Engagement team has been friendly and helpful. That is exactly what we aim for. Best wishes, Emily Response date: 26th May 2026

Credit union

Only have experience with this credit union, so can’t compare to any others, but always helpful and efficient when I’ve needed them. Reviewed on: 21st May 2026

Just a little to help the less well-off.

Some time ago I realised my savings were making Rich people Richer. I decided to move most of my savings into investments and put a little regularly into a Credit Union to help towards making life easier for the less well-off. Reviewed on: 21st May 2026

Reply from Great Western Credit Union Hi EastvilleG, Thank you for taking the time to leave such thoughtful feedback. It's great to hear that being part of a credit union feels meaningful to you. We are always looking to improve, so if there is anything you think we could be doing differently, please get in touch to let us know! Best wishes, Emily Response date: 22nd May 2026

Very satisfactory,really appreciated their service.

Very satisfactory,really appreciated their service. Reviewed on: 21st May 2026

Small effort, big effect.

It is good to know that that small amount I save can be used to good effect elsewhere and be managed by people you can trust. Reviewed on: 21st May 2026

Online Review

I have dealt with Great Western Credit Union entirely online and found the whole process straightforward from start to finish. The platform is easy to navigate, transactions are handled without fuss, and I have had no issues at any stage. Exactly what you want from a financial service. Reviewed on: 21st May 2026

Reply from Great Western Credit Union Hi Jeremy, We are so pleased to hear this, thank you. Making things simple and easy to manage online is really important to us, so it is great to know your experience has been smooth throughout. Best wishes, Emily Response date: 22nd May 2026

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