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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8149)

Excellent accounts, interest and app.

This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save for. They offer good bonus rates of interest at regular intervals. Reviewed on: 17th June 2026

Brilliant online savings account with high interest...

Brilliant online savings account with high interest rates offered on account opening. Reviewed on: 13th June 2026

Great to see interest building up due to great rates.

Great to see interest building up due to great rates. The app is simple to use. It's really easy to add/withdraw money, or move it between Zopa accounts. Reviewed on: 12th June 2026

Easy, does what is says on the tin and it is possibl...

Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Zopa all the way!

Zopa has competitive interest rates and the platform is really easy to use. Reviewed on: 20th April 2026

Difficulty linking building society account.

My primary account is with a small local building society. As it’s a building society, their automated payments transaction through the building society’s BANK ACCOUNT. So the payment isn’t direct from my account. I had this issue linking an account. It took weeks to get to the bottom of the cause and I felt that could have been on a crib sheet? Reviewed on: 20th April 2026

Safe secure investment

Provided a safe opportunity to invest money securely with a fixed rate account that was very competitive at the time. Ease of managing the account was a factor with a simple app and straightforward functionality. Reviewed on: 18th April 2026

Good app and easy to use.

Good app and easy to use. Never any problems. Reviewed on: 18th April 2026

Smart bank i now have my money intact

Smart bank i now have my money intact Reviewed on: 18th April 2026

Family affair

Started saving with Zopa with my ISA, now my husband, daughter & Grandchildren are saving too Reviewed on: 18th April 2026

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