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Zopa: Smart Saver reviews

4.93
Based on 8,145 reviews, last reviewed 20th Apr 2026
101% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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Latest highest rating:

5

Zopa all the way! Zopa has competitive interest rates and the platform is really easy to use. Reviewed on: 20th April 2026
Carys Wynn-Green's avatar
Carys Wynn-Green

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8145)

Zopa all the way!

5
Zopa has competitive interest rates and the platform is really easy to use. Reviewed on: 20th April 2026

Difficulty linking building society account.

5
My primary account is with a small local building society. As it’s a building society, their automated payments transaction through the building society’s BANK ACCOUNT. So the payment isn’t direct from my account. I had this issue linking an account. It took weeks to get to the bottom of the cause and I felt that could have been on a crib sheet? Reviewed on: 20th April 2026

Safe secure investment

5
Provided a safe opportunity to invest money securely with a fixed rate account that was very competitive at the time. Ease of managing the account was a factor with a simple app and straightforward functionality. Reviewed on: 18th April 2026

Good app and easy to use.

5
Good app and easy to use. Never any problems. Reviewed on: 18th April 2026

Smart bank i now have my money intact

5
Smart bank i now have my money intact Reviewed on: 18th April 2026

Family affair

5
Started saving with Zopa with my ISA, now my husband, daughter & Grandchildren are saving too Reviewed on: 18th April 2026

Easy to put money in and out .

5
Easy to put money in and out . I like the fact that your money grows each month with good interest , although no longer market leader . Innovative in that you can boost your savings if you wish Reviewed on: 18th April 2026

App not that easy to navigate.

5
App not that easy to navigate. Needs to be more counter intuitive. Reviewed on: 17th April 2026

Zopa has given me excellent personal service.

5
There were very clear instructions on how to open my account and to choose the best options for me! I have complete faith in my money staying safe with Zopa as I have previously dealt with this firm before when it was a Peer to Peer company Reviewed on: 17th April 2026

Easy to use app - im dyslexic and find this app very...

5
Easy to use app - im dyslexic and find this app very easy to use snd understand. Reviewed on: 17th April 2026

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