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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Easy to put money in and out .

Easy to put money in and out . I like the fact that your money grows each month with good interest , although no longer market leader . Innovative in that you can boost your savings if you wish Reviewed on: 18th April 2026

App not that easy to navigate.

App not that easy to navigate. Needs to be more counter intuitive. Reviewed on: 17th April 2026

Zopa has given me excellent personal service.

There were very clear instructions on how to open my account and to choose the best options for me! I have complete faith in my money staying safe with Zopa as I have previously dealt with this firm before when it was a Peer to Peer company Reviewed on: 17th April 2026

Easy to use app - im dyslexic and find this app very...

Easy to use app - im dyslexic and find this app very easy to use snd understand. Reviewed on: 17th April 2026

Amazing customer service

Their chatbot was great, calrified all questions I had about ISAs. Reviewed on: 17th April 2026

Zopa's pots are a game-changer

I absolutely love Zopa's pots, it makes budgeting and saving so much easier. They could do with tweaking the app a little but nothing that's too annoying. I would recommend Zopa for making allocating and seeing your money much more easily Reviewed on: 17th April 2026

Professional, friendly and efficient.

I find the staff very professional, friendly and efficient. Reviewed on: 17th April 2026

Great service and great communication.

Great service and great communication. Very easy to access funds and good instructions Reviewed on: 17th April 2026

Easy to use and understand

Great to see all your savings in one place Reviewed on: 17th April 2026

The Zopa app is excellent and really user friendly.

The Zopa app is excellent and really user friendly. Transferring money is easy and quick and the informtion available on the app is everything needed without being overwhelming. Reviewed on: 17th April 2026

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