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Zopa: Smart Saver reviews

4.93
Based on 8,052 reviews, last reviewed 3rd Apr 2026
82100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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0%
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0%
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Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026
Susan A's avatar
Susan A

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

Moving money from save to current account

4
I wish I could move money from my primary savings into my biscuit bank account without having to do a withdrawal Reviewed on: 13th March 2026

Slow Money transfers!

3
Interest rates are good. Moving money is very slow, internally and externally, which I don’t understand, as most banks are instant. Reviewed on: 12th March 2026

Excellent Banking Service with Great Rates

5
Very quick simple to use and great savings rates with easy access pots makes managing your money efficiently and simply and your money is always access quickly and simply. Excellent Service Reviewed on: 12th March 2026

The app is very easy to navigate and understand.

5
The app is very easy to navigate and understand. The interest rate on savings is very competative. Reviewed on: 10th March 2026

My experience has been good so far.

5
My experience has been good so far. Good service Reviewed on: 10th March 2026

Easy yo access my account and to keep on top of my s...

5
Easy yo access my account and to keep on top of my spending. Reviewed on: 10th March 2026

Perfects for savings

5
Perfect for savings, It is secured and I don't have to worry about my money Reviewed on: 10th March 2026

I love everything about Zopa

5
I love everything about Zopa including the customer service and the app. Whenever I have called the staff have been clear and helpful in their advice. The app is so easy to use and love that I can see the interest added on a month by month basis rather than annual. Reviewed on: 9th March 2026

Easy to use, proactive and well linked up

5
Easy to use, proactive and well linked up Reviewed on: 9th March 2026

Good App.

4
Good App. Good Saver Rate. Thats about it. Reviewed on: 9th March 2026

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