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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.93 (8146 reviews)

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4.93

Based on 8,146 reviews, last reviewed 7th May 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Easy to use app - im dyslexic and find this app very...

Easy to use app - im dyslexic and find this app very easy to use snd understand. Reviewed on: 17th April 2026

Amazing customer service

Their chatbot was great, calrified all questions I had about ISAs. Reviewed on: 17th April 2026

Zopa's pots are a game-changer

I absolutely love Zopa's pots, it makes budgeting and saving so much easier. They could do with tweaking the app a little but nothing that's too annoying. I would recommend Zopa for making allocating and seeing your money much more easily Reviewed on: 17th April 2026

Professional, friendly and efficient.

I find the staff very professional, friendly and efficient. Reviewed on: 17th April 2026

Great service and great communication.

Great service and great communication. Very easy to access funds and good instructions Reviewed on: 17th April 2026

Easy to use and understand

Great to see all your savings in one place Reviewed on: 17th April 2026

The Zopa app is excellent and really user friendly.

The Zopa app is excellent and really user friendly. Transferring money is easy and quick and the informtion available on the app is everything needed without being overwhelming. Reviewed on: 17th April 2026

Efficient app and no nonsense approach

Efficient app and no nonsense approach Reviewed on: 17th April 2026

Easy to use app, but I prefer a web interface

Easy to use app, but disappointing that it is necessary to use it because I prefer to use a web interface on a desktop computer. Phones can be lost, damaged or stolen and I worry about losing full access in that case. Reviewed on: 17th April 2026

Simple to use.

Simple to use. Flexible. Competitive rates. Reviewed on: 17th April 2026

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