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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8149)

Efficient app and no nonsense approach

Efficient app and no nonsense approach Reviewed on: 17th April 2026

Easy to use app, but I prefer a web interface

Easy to use app, but disappointing that it is necessary to use it because I prefer to use a web interface on a desktop computer. Phones can be lost, damaged or stolen and I worry about losing full access in that case. Reviewed on: 17th April 2026

Simple to use.

Simple to use. Flexible. Competitive rates. Reviewed on: 17th April 2026

I am a recent Zopa convert, putting money into my a...

I am a recent Zopa convert, putting money into my account is very easy. I am using my Zopa account as a savings account, all the savings that I make on my regular shopping, Iceland, Tesco I transfer the savings amount into my Zopa account and its building Monthly. I am well impressed and would definitely recommend to prospective customers for ease of use Reviewed on: 17th April 2026

All the activity that I have undertaken on my Zopa a...

All the activity that I have undertaken on my Zopa account has been faultless and easy . Reviewed on: 17th April 2026

New customer experience

Just opened a savings and ISA account...wasceasy to do and competitive interest rates Reviewed on: 17th April 2026

Top class

Easy to use. Interest rates competitive. Reviewed on: 17th April 2026

User friendily app, great CS team who provided a top...

User friendily app, great CS team who provided a top class service Reviewed on: 17th April 2026

Informative about any interest changes

Informative about any interest changes Reviewed on: 17th April 2026

Easy to use, great customer service.

Easy to use, great customer service. Great all round. Reviewed on: 17th April 2026

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