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Zopa: Credit card reviews

4.93
Based on 40,271 reviews, last reviewed 14th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Help ed me when needed with more money Help ed me when needed with more money Reviewed on: 14th October 2025
Madalin D's avatar
Madalin D

Latest lowest rating:

1

My credit card has been frozen due to suspicious act... My credit card has been frozen due to suspicious activity, I've checked my statement and nothing looks off, tried to get hold of Zopa all weekend with... Read more Reviewed on: 13th October 2025
David Lowe's avatar
David Lowe

About this product

Zopa is an award-winning credit card provider.

You can apply for a Zopa credit card online and manage your account in the Zopa app. You’ll get instant payment notifications and the Credit Cushion feature lets you set aside some of your available credit card balance.

Zopa credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Credit card reviews (40271)

Help ed me when needed with more money

5
Help ed me when needed with more money Reviewed on: 14th October 2025

My credit card has been frozen due to suspicious act...

1
My credit card has been frozen due to suspicious activity, I've checked my statement and nothing looks off, tried to get hold of Zopa all weekend with no luck and then this morning managed to get hold of someone on the live chat who was very unhelpful, with just a message of "a mass communication will be sent out to customers today" In this time I've had payments declined and subscriptions cancelled due to none payment, nightmare! This issue has highlighted that Zopa Bank really lacks ways to get support when you need it, I would highly recommend people take this into consideration when deciding if they want to use Zopa. Reviewed on: 13th October 2025

Good experience no nonsense approach to banking

5
Good experience no nonsense approach to banking Reviewed on: 30th July 2025

No complaints

5
Card easy to set up and get going east repayments Reviewed on: 7th July 2025

Fantastic service with my credit card,I never had a...

5
Fantastic service with my credit card,I never had a problem that was not to much trouble to be sorted specially when I got scammed they cancelled the old card and replaced it within three working days.also very easy to get thru to customer service Reviewed on: 21st June 2025

I can't believe how easy and hassle free to apply fo...

5
I can't believe how easy and hassle free to apply for a credit card with them. Love the colour of the credit card Reviewed on: 12th June 2025

A great little app managed card, ideal for building...

5
A great little app managed card, ideal for building your credit rating. I just wish their customer support was a bit more responsive, they do respond but there is a large delay, measured in days. Hopefully that is just them being new and they will staff this desk accordingly. Reviewed on: 12th June 2025

Great service easy to use the app.

5
Great service easy to use the app.. Reviewed on: 14th May 2025

Amazing credit card really helps me manage my money

5
Amazing credit card really helps me manage my money Reviewed on: 10th May 2025

Thank you

5
I very like it this Bank. It's beautiful Reviewed on: 7th May 2025

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