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Zopa: Personal loan reviews

4.94
Based on 68,044 reviews, last reviewed 14th Mar 2026
273200% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
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95%
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5%
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Latest highest rating:

5

my car broke down my car broke down and I was easily able to get myself a small loans to cover getting a replacement. A few details to make sure I could afford it and t... Read more Reviewed on: 14th March 2026
helen d's avatar
helen d

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026
John 's avatar
John

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (68044)

my car broke down

5
my car broke down and I was easily able to get myself a small loans to cover getting a replacement. A few details to make sure I could afford it and the money was in my account in minutes. I like how easy the app is to use and to keep track of my account. Reviewed on: 14th March 2026

Very helpful and great service.

5
Very helpful and great service. Money quick into account when approved. Easy to apply Reviewed on: 14th March 2026

Very easy to deal with.

5
Very easy to deal with.Very quick to get loan. Reviewed on: 14th March 2026

Excellent service from start to finish

5
Excellent service from start to finish Reviewed on: 13th March 2026

quick and easy to complete application and quickly p...

4
quick and easy to complete application and quickly paid out Reviewed on: 12th March 2026

Affordable

5
Affordable prices ................... Reviewed on: 12th March 2026

Reasonable terms, reasonable people.

5
Reasonable terms, reasonable people. No nonsense, straight forward.I’ve been a customer several times over and can’t recommend them highly enough. Reviewed on: 11th March 2026

Was very excellent.

5
Was very excellent. No problems what’s so ever would really recommend to family and friends. Reviewed on: 10th March 2026

easy application and fast answers.

5
Good experience, easy application and fast answers. Reviewed on: 10th March 2026

I had a really positive experience when I took out a...

5
I had a really positive experience when I took out a loan with Zopa. The application process was straightforward and easy to understand, which made the whole experience stress-free from the start. The online system was very clear, and I appreciated how transparent everything was, including the loan terms and repayment details. At one point I had a question about my loan, so I contacted customer support and spoke with one of the advisors. The advisor was very friendly, patient, and professional. They listened carefully to my question and explained everything in a simple and clear way, making sure I fully understood my options. I never felt rushed during the conversation, and they were genuinely helpful. What stood out to me the most was how supportive and customer-focused the advisor was. They took the time to make sure my issue was resolved and that I felt confident about managing my loan going forward. It left me with a really positive impression of Zopa’s customer service. Overall, the experience was smooth, transparent, and reassuring. I would definitely recommend Zopa to others looking for a reliable and customer-focused lender. Reviewed on: 10th March 2026

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