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Zopa reviews

Zopa Logo
Rated Excellent • 4.94/5

Zopa reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 116,512 product reviews

Average score of 4.94/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Zopa have trended positively over the past 90 days

Latest positive rating

5/5

had a great first year rate for savings

had a great first year rate for savings

{"display":"Nicola B","full_name":"Nicola B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Cash ISA
Nicola B 19th May 2025

Latest negative rating

1/5

Obstructive to ISA transfer out

I have had no fewer than 4 attempts to organise a transfer out and each time Zopa finds a way not to act on the... I have had no fewer than 4 attempts to organise a transfer out and each time Zopa finds a way not to act on the request. The current strategy is Zopa not to respond to the request after my current provider has contacted them three times. Avoid at all cost Read more Read less

{"display":"Tmr S","full_name":"Tmr S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Cash ISA
Tmr S 27th May 2025
See more reviews for Zopa products

About Zopa

Zopa Bank is an award-winning financial services provider.

Zopa Bank launched in 2020. In 2005, Zopa built the first ever peer-to-peer lending company. After 16 years of delivering positive returns for our investors, the P2P lending side of the business was closed in 2021 so the team could fully focus on Zopa Bank.

Zopa Bank offer personal loans, credit cards and savings accounts and a handy app to manage your money 24/7.

Zopa at a glance

Contact details

Phone
020 7580 6060
Social media

Reviews for Zopa

Showing 11 of 116512 company reviews • Last reviewed within 7 days

Obstructive to ISA transfer out

Cash ISA • 27th May 2025

I have had no fewer than 4 attempts to organise a transfer out and each time Zopa finds a way not to act on the... I have had no fewer than 4 attempts to organise a transfer out and each time Zopa finds a way not to act on the request. The current strategy is Zopa not to respond to the request after my current provider has contacted them three times. Avoid at all cost Read more Read less

{"display":"Tmr S","full_name":"Tmr S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

had a great first year rate for savings

Cash ISA • 19th May 2025

had a great first year rate for savings

{"display":"Nicola B","full_name":"Nicola B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Easiest app to manage your money

    app is so easy to use, can easily see terms, interest rates, move around for quick access etc. syncs with non-zopa accounts as well. Will... app is so easy to use, can easily see terms, interest rates, move around for quick access etc. syncs with non-zopa accounts as well. Will be moving to their current account fully in the near future after trialling it for some months. Read more Read less

    {"display":"GB","full_name":"GB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Smart Saver
    GB 15th May 2025
  • 5/5

    Great service easy to use the app.

    Great service easy to use the app..

    {"display":"burtthechef","full_name":"burtthechef","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1217292.png"}}'s avatar
  • 5/5

    Had a loan.

    Had a loan. Good rate and great app

    {"display":"Donna S","full_name":"Donna S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loan
    Donna S 12th May 2025
  • 5/5

    AMAZING SERVICE

    it was quick but detailed servcie, happy with outcome

    {"display":"abdullah","full_name":"abdullah","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Amazing credit card really helps me manage my money

    Amazing credit card really helps me manage my money

    {"display":"Chelsea W","full_name":"Chelsea W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Chelsea W 10th May 2025
  • 5/5

    Thank you

    I very like it this Bank. It's beautiful

    {"display":"Bakhtiyar A","full_name":"Bakhtiyar A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 1/5

    I have had my ISA closed by Zopa without my permissi...

    I have had my ISA closed by Zopa without my permission, and incorrect information offered by their advisors about securing my previous year ISA funds,... I have had my ISA closed by Zopa without my permission, and incorrect information offered by their advisors about securing my previous year ISA funds, whilst a transfer of part of my ISA was taking place into another bank. The customer service is good and the team do try to assist, but I question whether they have the necessary knowledge and experience. The pots are confusing and the app freezes. Zopa have caused me a lot of stress and caused my losing out on half of last years ISA savings. Please do not open an ISA with them as transferring it could be a problem Read more Read less

    {"display":"C W","full_name":"C W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    C W 7th May 2025
  • 5/5

    Simple and easy to use, the app is easy to navigate.

    Simple and easy to use, the app is easy to navigate. Great for building my credit rating and I've never had any issues using it... Simple and easy to use, the app is easy to navigate. Great for building my credit rating and I've never had any issues using it online or any of the shops I usually use. I would definitely recommend this card to anyone Read more Read less

    {"display":"Anonymous A","full_name":"Anonymous A","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1215572.png"}}'s avatar
  • 5/5

    First credit card I had and wouldn’t change for the...

    First credit card I had and wouldn’t change for the world

    {"display":"Tyler g","full_name":"Tyler g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Tyler g 4th May 2025

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