It's a good app based bank account but some of their recent communications are not clear and I've had to call before to clarify some... It's a good app based bank account but some of their recent communications are not clear and I've had to call before to clarify some of the account charges. They seem to be more focused on business accounts now. On the plus side, you never need to wait long to get in touch with their support. Read more Read less

I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate how... I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate how easy it was to manage my banking needs, and I would definitely recommend Zempler Bank to others. Thank you for the excellent service Read more Read less

Great for cash management - and business support

I’ve been a Cashplus customer for over 2 years, and I recently went through the rebrand to Zempler Bank. Honestly, the transition was smoother than... I’ve been a Cashplus customer for over 2 years, and I recently went through the rebrand to Zempler Bank. Honestly, the transition was smoother than expected — my card still works, the app looks cleaner, and the core features I rely on (like instant notifications and expense tracking) are still there. I like that they’re now officially a bank; it gives me a bit more confidence in using them for my business account Read more Read less

the customer service people are very informed and polite when I ring yup and always answer my query quickly great to do business with and... the customer service people are very informed and polite when I ring yup and always answer my query quickly great to do business with and hoping for a long partnership with yourselves and keep yup the good work chat soon to you all Read more Read less

It is a disaster to deal with this so-called bank and its unprofessional staff. In spite of the fact that my account was opened and... It is a disaster to deal with this so-called bank and its unprofessional staff. In spite of the fact that my account was opened and I was given the banking info, my account was closed a few days later, which caused me a lot of stress and inconvenience. Read more Read less

Blocked my account because my card was returned, now I'm £3k out of pocket - lol, what a joke.

Great easy simple card services and very good customer service had a to make a call about me statement adviser sort out the problem pretty quickly

I’ve been with Zempler since it was Cashplus I’ve been with them for years and there amazing I wouldn’t bank with anyone else, but an... I’ve been with Zempler since it was Cashplus I’ve been with them for years and there amazing I wouldn’t bank with anyone else, but an overdraft would be nice lol Read more Read less