Tandem reviews
Tandem reviews
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Review summary
People rate this company as Excellent based on 491 product reviews
Latest positive rating
Easy to use site and add and withdraw money
Easy to use site and add and withdraw money
Latest negative rating
About Tandem
Tandem’s mission is to help the UK transition to a lower carbon lifestyle by building the UK’s green bank.
Launched in 2014 as one of the UK’s original challenger banks, today Tandem has offices in Blackpool, Cardiff, London and Durham with a team of more than 500 people.
From loans for greener home improvements and low emission vehicles, to EPC discount mortgages and savings, Tandem’s products are aimed at making it easier for more people to choose a greener lifestyle.
Tandem at a glance
Reviews for Tandem
Showing 11 of 491 company reviews
Easy to use site and add and withdraw money
Easy to use site and add and withdraw money
Easy to use app and to add and withdraw money...
Easy to use app and to add and withdraw money
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5/5
Good rates, good app, fast withdrawals
Easy to open a savings account, the interest rate was market leading, and the app is well built and responsive. Paying in and out is... Easy to open a savings account, the interest rate was market leading, and the app is well built and responsive. Paying in and out is fast and smooth process, the actual transfers are often very quick also. The saving pots feature is handy, though I don’t use it much. I have never had to contact customer service as I’ve never had an issue. Read more Read less
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4/5
Good savings rate, average customer service
I joined Tandem as compared to most other banks they had a high interest rate on their Easy Access savings accounts. I had an issue... I joined Tandem as compared to most other banks they had a high interest rate on their Easy Access savings accounts. I had an issue where I tried to send my tax rebate from HMRC into the savings account directly, but this was blocked because I could only deposit from linked bank accounts. This resulted in a back and forth of me calling both Tandem and HMRC with neither accepting responsibility. After my 4th call with Tandem they were able to resolve this. I appreciate it was my fault for not checking the terms and conditions on the account but I could have saved alot of time had customer service been more helpful initially Read more Read less
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5/5
Ethical and good interest rate! Win-win
Primarily, I use Tandem for my easy access savings. Combining both a very competitive interest rate, plus the details of what kind of projects these... Primarily, I use Tandem for my easy access savings. Combining both a very competitive interest rate, plus the details of what kind of projects these savings are invested in, makes for a very alluring prospect for those of us who would like to earn some money on our savings as well as make a difference for our environment. This ethical savings account gives me much more peace of mind that my investment is making a positive, not negative, impact on the world. Read more Read less
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5/5
Excellent savings rate.
Excellent savings rate. Quick transfer time to nominated account. Green ethos.
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5/5
Easy set up, great interest rates!
Easy set up, great interest rates!
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5/5
one of the best instant access savings account
they have consistently had a market leading interest rate for their instant access savings account, the app is very user friendly and transfers are quick,... they have consistently had a market leading interest rate for their instant access savings account, the app is very user friendly and transfers are quick, they could be faster but that is probably my only complaint. customer service, on the very few occasions i have needed to contact them, have been very helpful Read more Read less
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5/5
Great easy access savings account on an easy to use...
Great easy access savings account on an easy to use platform.
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5/5
Good savings rates, user friendly App
Good savings rates for fixed accounts and instant access savings. Easy to use App, simple to open new accounts, simple to transfer in/out to linked... Good savings rates for fixed accounts and instant access savings. Easy to use App, simple to open new accounts, simple to transfer in/out to linked accounts. Statements provided for tax purposes. Read more Read less
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5/5
Great app, excellent interest rates, quick transfers
Great app, excellent interest rates, quick transfers
Products from Tandem
Credit Card
by TandemTandem Bank launched their first credit card in 2018, and like you, we're keen to find out what it's like being a Tandem Bank customer. If you'e a Tandem credit...
Credit Card
by TandemTandem Bank launched their first credit card in 2018, and like you, we're keen to find out what it's like being a Tandem Bank customer. If you'e a Tandem credit...
App
by TandemOnce Tandem Bank launches, they'll be sure to have a current account, so come back later this year when they've launched and read our community reviews of Tandem Bank's current...
App
by TandemOnce Tandem Bank launches, they'll be sure to have a current account, so come back later this year when they've launched and read our community reviews of Tandem Bank's current...
Savings accounts
by TandemTandem have an Instant Access Saver account for flexibility, or you can put your savings into a Fixed Saver account. You can open, track and manage your savings account inside...
Savings accounts
by TandemTandem have an Instant Access Saver account for flexibility, or you can put your savings into a Fixed Saver account. You can open, track and manage your savings account inside...
Green loans
by Tandem
Green loans
by Tandem
Mortgages
by Tandem
Mortgages
by Tandem
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