Smart Money People Logo
Share this page

Tandem reviews

Tandem logo
Rated Excellent 4.61/5

Tandem reviews

Verified business

Review summary

People rate this company as Excellent based on 490 product reviews

Average score of 4.61/5
5 star
79%
4 star
11%
3 star
3%
2 star
1%
1 star
6%
Reviews for Tandem have trended negatively over the past 90 days

Latest positive rating

5/5

Easy to use app and to add and withdraw money...

Easy to use app and to add and withdraw money

{"display":"Keith Jenkyns","full_name":"Keith Jenkyns","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
App
Keith Jenkyns 4th September 2024

Latest negative rating

2/5

Not a great experience

The app isn't stable, and I've had real issues.

{"display":"Chris","full_name":"Chris","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
App
Chris 10th March 2023

About Tandem

Tandem’s mission is to help the UK transition to a lower carbon lifestyle by building the UK’s green bank.

Launched in 2014 as one of the UK’s original challenger banks, today Tandem has offices in Blackpool, Cardiff, London and Durham with a team of more than 500 people.

From loans for greener home improvements and low emission vehicles, to EPC discount mortgages and savings, Tandem’s products are aimed at making it easier for more people to choose a greener lifestyle.

Tandem at a glance

Reviews for Tandem

Showing 11 of 490 company reviews

Easy to use app and to add and withdraw money...

App 4th September 2024

Easy to use app and to add and withdraw money

Rated Excellent 5/5
Read more product reviews

Good rates, good app, fast withdrawals

Savings accounts 23rd August 2024

Easy to open a savings account, the interest rate was market leading, and the app is well built and responsive. Paying in and out is... Easy to open a savings account, the interest rate was market leading, and the app is well built and responsive. Paying in and out is fast and smooth process, the actual transfers are often very quick also. The saving pots feature is handy, though I don’t use it much. I have never had to contact customer service as I’ve never had an issue. Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 4/5

    Good savings rate, average customer service

    I joined Tandem as compared to most other banks they had a high interest rate on their Easy Access savings accounts. I had an issue... I joined Tandem as compared to most other banks they had a high interest rate on their Easy Access savings accounts. I had an issue where I tried to send my tax rebate from HMRC into the savings account directly, but this was blocked because I could only deposit from linked bank accounts. This resulted in a back and forth of me calling both Tandem and HMRC with neither accepting responsibility. After my 4th call with Tandem they were able to resolve this. I appreciate it was my fault for not checking the terms and conditions on the account but I could have saved alot of time had customer service been more helpful initially Read more Read less

  • 5/5

    Ethical and good interest rate! Win-win

    Primarily, I use Tandem for my easy access savings. Combining both a very competitive interest rate, plus the details of what kind of projects these... Primarily, I use Tandem for my easy access savings. Combining both a very competitive interest rate, plus the details of what kind of projects these savings are invested in, makes for a very alluring prospect for those of us who would like to earn some money on our savings as well as make a difference for our environment. This ethical savings account gives me much more peace of mind that my investment is making a positive, not negative, impact on the world. Read more Read less

  • 5/5

    Excellent savings rate.

    Excellent savings rate. Quick transfer time to nominated account. Green ethos.

    {"display":"AJW","full_name":"AJW","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings accounts
    AJW 12th April 2024
  • 5/5

    Easy set up, great interest rates!

    Easy set up, great interest rates!

    {"display":"C","full_name":"C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings accounts
    C 28th March 2024
  • 5/5

    one of the best instant access savings account

    they have consistently had a market leading interest rate for their instant access savings account, the app is very user friendly and transfers are quick,... they have consistently had a market leading interest rate for their instant access savings account, the app is very user friendly and transfers are quick, they could be faster but that is probably my only complaint. customer service, on the very few occasions i have needed to contact them, have been very helpful Read more Read less

    {"display":"Ryan M","full_name":"Ryan M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings accounts
    Ryan M 15th March 2024
  • 5/5

    Great easy access savings account on an easy to use...

    Great easy access savings account on an easy to use platform.

    {"display":"Emily ","full_name":"Emily ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings accounts
    Emily 11th March 2024
  • 5/5

    Good savings rates, user friendly App

    Good savings rates for fixed accounts and instant access savings. Easy to use App, simple to open new accounts, simple to transfer in/out to linked... Good savings rates for fixed accounts and instant access savings. Easy to use App, simple to open new accounts, simple to transfer in/out to linked accounts. Statements provided for tax purposes. Read more Read less

  • 5/5

    Great app, excellent interest rates, quick transfers

    Great app, excellent interest rates, quick transfers

    {"display":"B V","full_name":"B V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings accounts
    B V 1st March 2024
  • 5/5

    Top interest rate, easy to set up and fund using ope...

    Top interest rate, easy to set up and fund using open banking

    {"display":"Robin M","full_name":"Robin M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings accounts
    Robin M 16th February 2024

    Products from Tandem

    Showing products offered by Tandem

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice