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Tandem: Savings accounts reviews

4.43
Based on 137 reviews, last reviewed 18th Mar 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

Excellent products and customer service Excellent products and customer service Reviewed on: 18th March 2026
Andrea C's avatar
Andrea C

Latest lowest rating:

1

Stay away!! I can’t for the life of me understand why this company are still allowed to trade. They are basically loan sharks in suits. Please unless you are on t... Read more Reviewed on: 4th July 2023
Kerry Wrigh's avatar
Kerry Wrigh

About this product

Tandem have an Instant Access Saver account for flexibility, or you can put your savings into a Fixed Saver account.

You can open, track and manage your savings account inside the Tandem app. The Instant Access Saver allows unlimited deposits and withdrawals. The Fixed Saver locks your money away for a fixed period of time.

Tandem savings account reviews help you find out what it’s really like to be a customer. If you’ve used Tandem before, you can also leave a review and share your experience.

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Tandem Savings accounts reviews (137)

Excellent products and customer service

5
Excellent products and customer service Reviewed on: 18th March 2026

Great options, great service.

5
Great options, great service. Great interest Reviewed on: 18th March 2026

Competitive rates clearly available.

5
Competitive rates clearly available. Customer service handlers very helpful over the phone. Reviewed on: 10th March 2026

Very easy to use but with a lot of useful features a...

5
Very easy to use but with a lot of useful features and competitive interest rates. I particularly like how easy it is to set up various pots and manage them Reviewed on: 19th February 2026

Good rates, very slow app.

4
Good rates, very slow app. The UX design needs a lot of clicks for simple tasks. Reviewed on: 5th February 2026

Good experience so far

4
I joined Tandem for its competitive interest rate and have been with them for a couple of years. I like the company’s focus on green finance. The app makes it easy to deposit and withdraw money, which has made managing my savings simple. I also like how you can put your savings into pots. I'm yet to try their live chat feature and I haven't phoned them up yet, so I can't comment on their customer service. Reviewed on: 9th June 2025

Easy to use site and add and withdraw money

5
Easy to use site and add and withdraw money Reviewed on: 2nd April 2025

Easy to use app and to add and withdraw money...

5
Easy to use app and to add and withdraw money Reviewed on: 4th September 2024

Good rates, good app, fast withdrawals

5
Easy to open a savings account, the interest rate was market leading, and the app is well built and responsive. Paying in and out is fast and smooth process, the actual transfers are often very quick also. The saving pots feature is handy, though I don’t use it much. I have never had to contact customer service as I’ve never had an issue. Reviewed on: 23rd August 2024

Good savings rate, average customer service

4
I joined Tandem as compared to most other banks they had a high interest rate on their Easy Access savings accounts. I had an issue where I tried to send my tax rebate from HMRC into the savings account directly, but this was blocked because I could only deposit from linked bank accounts. This resulted in a back and forth of me calling both Tandem and HMRC with neither accepting responsibility. After my 4th call with Tandem they were able to resolve this. I appreciate it was my fault for not checking the terms and conditions on the account but I could have saved alot of time had customer service been more helpful initially Reviewed on: 18th June 2024

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