Write a review

Virgin Money: Fixed Rate Savings reviews

Name: Fixed Rate Savings
Rating: 4.56 (59 reviews)

View other Virgin Money products

4.45

Based on 59 reviews, last reviewed 15th Feb 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Best fixed rate isa account around. Best fixed rate isa account around. Reviewed on: 15th February 2024

Latest lowest rating:

2

Horribly clunky Should be easy to set up and record all accounts in the same place but requires a separate app, log in when in should be a lot easier as an existing c... Read more Reviewed on: 11th March 2023

Read all reviews Write a review

About this product

Review Virgin Money: Fixed Rate Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Virgin Money Fixed Rate Savings reviews (59)

Best fixed rate isa account around.

Best fixed rate isa account around. Reviewed on: 15th February 2024

Difficult to get through to a customer service repre...

Difficult to get through to a customer service representative Reviewed on: 26th January 2024

Great interest rate - easy to open new account

I am a Virgin Money customer and found out online about the market leading rate of one of the Virgin Money Fixed Rate ISA products. I applied online through a link in the app and had a new account just a few minutes later, so quite happy with the experience and interest rate. Reviewed on: 31st May 2023

Best 2 Year ISA

Excellent service, monthly interest payout. I also have a current account and savings account with them. Would highly recommend. Reviewed on: 30th March 2023

Living near a branch I like the personal touch.

Excellent service, great products. Professional staff,pleasure to visit in branch . Well done. Reviewed on: 30th March 2023

Horribly clunky

Should be easy to set up and record all accounts in the same place but requires a separate app, log in when in should be a lot easier as an existing customer. Reviewed on: 11th March 2023

One star is one star too many

One star is one too many. I started opening a business savings account on the 9th January (two months ago). Since then I've spent hours on the phone being passed from pillar to post, driven to a branch, and lodged an official complaint. They have had my funds for a month, and still have not opened the account. Terrible communication and massive inefficiency. The worst banking experience I have had by miles in 40 years of running a business. My advice would be to avoid this bank. There are many others offering similar rates or higher and providing stress free efficient friendly service. Absolutely terrible. Reviewed on: 6th March 2023

Never answer the phone

I've been trying for 3 days to get through to this company. It is completely exasperating. You wait and you wait and you wait. Eventually the music cuts out in the end and the recording voice just repeats itself over and over. I tried several time to contact "customer services" in their HQ. But despite my protestations they transfer you to the same answer service. I'm thinking of calling the police and saying they have stolen my money as I have no access to it. The worst worst "service" ever Reviewed on: 15th September 2022

Excellent service

I find virgin to be an excellent provider. The apps are easy to use and when necessary the live chats are great. Reviewed on: 4th March 2021

Great rate so easy to open

In a time when savings rates are so low it was great to see a fixed 12 months savings account paying a reasonable rate. Set up as 12 instalments. Opening account was so easy and then setting up the regular payment just as easy, all form home in about 5 minutes Brilliant Reviewed on: 18th February 2021

Do you have a different Virgin Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Virgin Money has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub