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Charter Savings Bank: Easy Access reviews

Name: Easy Access
Rating: 3.41 (26 reviews)

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3.41

Based on 26 reviews, last reviewed 16th Apr 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

38%

15%

35%

Latest highest rating:

5

Very good interest rate for easy access. Very good interest rate for easy access. Email me when receive a transfer Reviewed on: 16th April 2026

Latest lowest rating:

2

Loyalty is penalised. Loyalty is penalised. The newest issue pays much more interest. Website has technical issues. Reviewed on: 19th June 2025

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About this product

Charter Savings Bank savings reviews can help you to find out more about life at Charter Savings Bank. How easy is it to contact Charter Savings Bank? And how friendly are they? Our Charter Savings Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Charter Savings Bank Easy Access reviews (26)

Very good interest rate for easy access.

Very good interest rate for easy access. Email me when receive a transfer Reviewed on: 16th April 2026

Best Rates for New Customers!!

Their Customer Service Centre is based in the U.K. with friendly, welcoming, courteous and knowledgeable staff who invariably answer calls very promptly. Moreover, Charter Savings Bank's website is clear and easy to navigate. Their rates of interest are VERY competitive - however, the Instant Access Account is constantly being relaunched, thus offering higher rates to new customers. To stay ahead here, one has to keep watch for new issues upon their website, open new accounts as and when and close down the old ones. This is fiddly and shouldn't be necessary. Not only is this time-consuming but also complicates filing a Tax Return. Reviewed on: 9th April 2026

Easy Access, good rate.

Had several accounts with them, their Easy Access account is providing a competitive rate. Never had any issues. Reviewed on: 23rd January 2026

Loyalty is penalised.

Loyalty is penalised. The newest issue pays much more interest. Website has technical issues. Reviewed on: 19th June 2025

Long time customer.

Long time customer. Always good service and range of investments Reviewed on: 13th June 2025

Real life Handmaids Tale - where is my money?

I made the mistake of sending some money to my Charter Savings account from an account that I had not registered with them. Because of this silly but small mistake the bank has been holding my money for a month and will not tell me when they will return it to me. I have been told I just have to wait until they decide. This is my money and I believe the bank should be providing me access to my money. Customer services are all very nice and but are unable to actually do anything other than tell me to wait, I have waited a month and still they are not returning the money. I’m beginning to feel as if I’m living out the start of the Handmaids Tale. Reviewed on: 18th June 2024

Security taken seriously.

A good rate of interest, the sign up procedure showed that they took security seriously, which was reassuring. It did take a little longer than I was expecting for the deposit to show in the account but not excessively so. Reviewed on: 11th April 2024

I have been very pleased with my experience with Cha...

I have been very pleased with my experience with Charter Savings Bank. They have competitive interest rates and their website is really good. Setting up an account and managing the account has been easy.. Reviewed on: 2nd February 2024

Good rate of interest for easy access

Good rate of interest for easy access Reviewed on: 26th January 2024

Very poor experience, similar to other reviewers...

Very poor experience, similar to the other reviewers here - ISAs have been transferred in over a month ago but there is no sign of them in the Charter Savings account. Customer service team next to no help. Very poor online interface. Opened an ISA with a different provider at the same time and everything was completed within a week. Really regret choosing Charter Reviewed on: 4th January 2024

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