Write a review

Newsletter

Go to business site

Charter Savings Bank: Easy Access reviews

Name: Easy Access
Rating: 4.30 (28 reviews)

View other Charter Savings Bank products

4.30

Based on 28 reviews, last reviewed 13th Oct 2026

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

43%

14%

32%

Latest highest rating:

5

Great rate, quick customer service response Great rate, quick customer service response Reviewed on: 13th October 2026

Latest lowest rating:

2

Loyalty is penalised. Loyalty is penalised. The newest issue pays much more interest. Website has technical issues. Reviewed on: 19th June 2025

Read all reviews Write a review

About this product

Charter Savings Bank savings reviews can help you to find out more about life at Charter Savings Bank. How easy is it to contact Charter Savings Bank? And how friendly are they? Our Charter Savings Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Charter Savings Bank: Easy Access now

Help others make smarter decisions by sharing your own experience.

Write a review

Charter Savings Bank Easy Access reviews (28)

Great rate, quick customer service response

Great rate, quick customer service response Reviewed on: 13th October 2026

Good interest rate, website easy to urelevant em...

Good interest rate, website easy to use, relevant emails Reviewed on: 11th June 2026

Very good interest rate for easy access.

Very good interest rate for easy access. Email me when receive a transfer Reviewed on: 16th April 2026

Best Rates for New Customers!!

Their Customer Service Centre is based in the U.K. with friendly, welcoming, courteous and knowledgeable staff who invariably answer calls very promptly. Moreover, Charter Savings Bank's website is clear and easy to navigate. Their rates of interest are VERY competitive - however, the Instant Access Account is constantly being relaunched, thus offering higher rates to new customers. To stay ahead here, one has to keep watch for new issues upon their website, open new accounts as and when and close down the old ones. This is fiddly and shouldn't be necessary. Not only is this time-consuming but also complicates filing a Tax Return. Reviewed on: 9th April 2026

Easy Access, good rate.

Had several accounts with them, their Easy Access account is providing a competitive rate. Never had any issues. Reviewed on: 23rd January 2026

Loyalty is penalised.

Loyalty is penalised. The newest issue pays much more interest. Website has technical issues. Reviewed on: 19th June 2025

Long time customer.

Long time customer. Always good service and range of investments Reviewed on: 13th June 2025

Real life Handmaids Tale - where is my money?

I made the mistake of sending some money to my Charter Savings account from an account that I had not registered with them. Because of this silly but small mistake the bank has been holding my money for a month and will not tell me when they will return it to me. I have been told I just have to wait until they decide. This is my money and I believe the bank should be providing me access to my money. Customer services are all very nice and but are unable to actually do anything other than tell me to wait, I have waited a month and still they are not returning the money. I’m beginning to feel as if I’m living out the start of the Handmaids Tale. Reviewed on: 18th June 2024

Security taken seriously.

A good rate of interest, the sign up procedure showed that they took security seriously, which was reassuring. It did take a little longer than I was expecting for the deposit to show in the account but not excessively so. Reviewed on: 11th April 2024

I have been very pleased with my experience with Cha...

I have been very pleased with my experience with Charter Savings Bank. They have competitive interest rates and their website is really good. Setting up an account and managing the account has been easy.. Reviewed on: 2nd February 2024

Do you have a different Charter Savings Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Savings
from Mansfield Building Society 4.72 from 1701 reviews
Savings
from Bath Building Society 4.76 from 2396 reviews
Savings
from Glasgow Credit Union 4.91 from 3954 reviews

Want to see more from Charter Savings Bank?

Cash ISA
from Charter Savings Bank 4.21 from 4 reviews
Notice Account
from Charter Savings Bank 3.74 from 19 reviews
Fixed rate bond
from Charter Savings Bank 3.50 from 64 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub