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Review of the Charter Savings Bank, Easy Access:

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Real life Handmaids Tale - where is my money?

I made the mistake of sending some money to my Charter Savings account from an account that I had not registered with them. Because of this silly but small mistake the bank has been holding my money for a month and will not tell me when they will return it to me. I have been told I just have to wait until they decide. This is my money and I believe the bank should be providing me access to my money. Customer services are all very nice and but are unable to actually do anything other than tell me to wait, I have waited a month and still they are not returning the money. I’m beginning to feel as if I’m living out the start of the Handmaids Tale. Reviewed on: 18th June 2024

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