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Charter Savings Bank: Easy Access reviews

3.15
Based on 24 reviews, last reviewed 23rd Jan 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
37%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
8%
See only 1 star reviews
38%

Latest highest rating:

5

Easy Access, good rate. Had several accounts with them, their Easy Access account is providing a competitive rate. Never had any issues. Reviewed on: 23rd January 2026
Chris S's avatar
Chris S

Latest lowest rating:

2

Loyalty is penalised. Loyalty is penalised. The newest issue pays much more interest. Website has technical issues. Reviewed on: 19th June 2025
RJT's avatar
RJT

About this product

Charter Savings Bank savings reviews can help you to find out more about life at Charter Savings Bank. How easy is it to contact Charter Savings Bank? And how friendly are they? Our Charter Savings Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Charter Savings Bank Easy Access reviews (24)

Had Brilliant Service..Sympathetic Staff (GILL)

5
Had a huge Family Crisis. Needed to cash my Bond immediately, only got 1yr Bond Aug'2016..Applied to withdraw Sept; Spoke to GILL at customer service, she was so V. Kind & did all she could to help & Management came up Trumps on 2 occasions & got everything sorted for me as quickly as possible. I really can't fault them, they went the extra mile for me. So a big thank you Charter Bank. Mrs Lee Reviewed on: 6th October 2016

Not easy access

1
Online site can be temperamental and rates aren't really worth the bother - better look elsewhere. Reviewed on: 9th April 2016

Not so easy access

3
If this review was just about opening an account with charter savings bank then I'd probably give them a 4-5 star rating. But if you ever need them youve got to battle with their call centre, which isn't much fun. Reviewed on: 8th December 2015

Excellent service, great to deal with. I have not had any problems with this company.

5
Excellent service great to deal with. I have not had any problems with this company. I will keep using this company! Reviewed on: 13th April 2015

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