Write a review

Go to business site

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2297 reviews)

View other Bath Building Society products

4.73

Based on 2,297 reviews, last reviewed 5th Mar 2026

226% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Great visit to Oldfield Park branch I visited the Oldfield Park branch today as I was having trouble getting online. I was served by Gemma who was extremely helpful and spent the time he... Read more Reviewed on: 5th March 2026

Verified source

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (2297)

Great visit to Oldfield Park branch

I visited the Oldfield Park branch today as I was having trouble getting online. I was served by Gemma who was extremely helpful and spent the time helping me download the app and register my details. This was a success and I am now able to view my account and request transfers at home. I can’t thank Gemma enough for her kindness and patience. Great service! Reviewed on: 5th March 2026

Personal service

It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026

Fast service and great communication.

Fast service and great communication. Rachelle dealt well with my account opening process today. Reviewed on: 26th February 2026

Reply from Bath Building Society Thank you for your feedback. It’s great to know that Rachelle supported you well throughout your account opening process - I’ll be sure to pass your comments on to her! Chris Burns – Customer Service Officer Response date: 27th February 2026

Always excellent service by very welcoming staff - I...

Always excellent service by very welcoming staff - I was assisted by Daisy with my application today. Cannot think of anything that would make my experience better. Reviewed on: 26th February 2026

Reply from Bath Building Society Thank you for sharing your review. I’m glad to hear you consistently receive excellent service when visiting us, and it’s wonderful that Daisy was able to assist with your application so smoothly today! Chris Burns – Customer Service Officer Response date: 27th February 2026

Very competitive rates on savings, friendly staff,...

Very competitive rates on savings, friendly staff, queries dealt with promptly Reviewed on: 26th February 2026

Reply from Bath Building Society Thank you for taking the time to leave your feedback. It’s great to hear that you’re finding our savings rates competitive and that our team has been friendly and helpful! Chris Burns – Customer Service Officer Response date: 27th February 2026

Lovely ladies!

I recently went into the Branch in Moorland Road to register the death of a close family member. I was served by Daisy and Rachel and although I was feeling very anxious about it they made the whole process really straightforward and they put me at ease which really helped me feel better in a difficult situation, really lovely ladies, thank you! Reviewed on: 25th February 2026

Reply from Bath Building Society Thank you for taking the time to leave us a review. I’m sorry to hear about the loss of your family member, and I’m glad to hear that Daisy and Rachel were able to support you with compassion during such a difficult time. Handling these matters can feel overwhelming, so it’s wonderful to know they helped put you at ease and made the process as straightforward as possible. Take care, and thank you again for letting us know about your experience. Chris Burns – Customer Service Officer Response date: 27th February 2026

Trust account - clear and efficient

We had a unique experience of transferring a trust account to yourselves. Once we found the right person to talk to on the phone (Lauren) the experience became smooth and clear. Lauren was very efficient, a clear communicator and the account has been set up quickly so that we can transfer our funds. We even managed to do it without visiting the branch which was very helpful due to distances. Thank you for offering this service, and for being a voice at the end of the phone; that really helped to be able to talk to someone. Those who first answer the phone need to be able to know where to direct you when you have a specific query as sorting that part out took a couple of calls. Reviewed on: 25th February 2026

Reply from Bath Building Society Dear Eliza, Thank you so much for taking the time to share your experience with us. I’m really pleased to hear that once you were in touch with Lauren, everything became clear and straightforward. She’ll be delighted to know her support made the trust account transfer smooth for you, especially given the distance involved. I also appreciate your feedback regarding the initial calls. Making sure customers reach the right team quickly is important, and your comments will help us continue improving that part of the journey. Thank you again for your kind words and for choosing us to support you with your trust account. Chris Burns – Customer Service Officer Response date: 27th February 2026

I have a passbook with the account - which is import...

I have a passbook with the account - which is important to me. It means that I know the exact amount of money I have in my account. Reviewed on: 23rd February 2026

Reply from Bath Building Society Thank you for sharing your thoughts with us. I’m really glad to hear that having a passbook is important to you - it’s important to us as well, as we know many customers value the reassurance of seeing their exact balance clearly recorded in one place! Chris Burns – Customer Service Officer Response date: 27th February 2026

Satisfied customer

I have had a regular saver with Bath BS for many years. Especially for such a small building society, the experience has been fantastic - online services for comparably sized societies I have used before have been far more patchy and hard to use. Highly reccommended. Reviewed on: 22nd February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you are satisfied with our online services. Lauren - Customer Service Team Leader Response date: 23rd February 2026

Speaking to a person

I was having trouble with managing my account online so I phoned and everything was sorted quickly and efficiently. Reviewed on: 21st February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you were supported by our team to manage your account. Lauren - Customer Service Team Leader Response date: 23rd February 2026

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings accounts
from Oxbury Bank 4.65 from 6 reviews
Junior ISA
from Earl Shilton Building Society 0.00 from 0 reviews
Savings
from Revolut 4.96 from 1688 reviews

Want to see more from Bath Building Society?

Mortgages
from Bath Building Society 4.80 from 381 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub