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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2287 reviews)

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4.73

Based on 2,287 reviews, last reviewed 19th Feb 2026

233% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Bath BS review Nice to have real person to talk too at your Wood St branch. Reviewed on: 19th February 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2287)

Bath BS review

Nice to have real person to talk too at your Wood St branch. Reviewed on: 19th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased to hear you enjoy visiting our Wood Street Branch. Lauren - Customer Service Team Leader Response date: 20th February 2026

Excellent service and clear communication

I have set up two savings accounts with Bath Building Society & on both occasions the process has been very simple with clear communication. Reviewed on: 18th February 2026

Reply from Bath Building Society Thank you for your feedback. It is great to hear you have been able to open 2 accounts with ease! Lauren - Customer Service Team Leader Response date: 20th February 2026

Very supportive on-line team helping to get fixed ra...

Very supportive on-line team helping to get fixed rate ISA set up as a new customer. Reviewed on: 18th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you opened your Fixed Rate ISA supported by our team. Lauren - Customer Service Team Leader Response date: 20th February 2026

Friendly

I like Bath Building Society as it is a convenient local business. Ella was very friendly when she served us. Reviewed on: 18th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased Ella was able to support you, and I will be sure to share this feedback with her. Lauren - Customer Service Team Leader Response date: 20th February 2026

1 year fixed rate bond

We like Bath Building Society for its competitive interest rates and it’s convenient. We were served by Daisy who was helpful and highly efficient. Reviewed on: 18th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased that Daisy was able to help you, and I will share this feedback with her! Lauren - Customer Service Team Leader Response date: 20th February 2026

Quick and easy to open an account.

Quick and easy to open an account. Good communication back and got a call from a human which was nice! Reviewed on: 18th February 2026

Great Service

I’ve been with bath building society for some time now, customer service has always been great. They are quick to help and make things very easy for you! Reviewed on: 17th February 2026

Reply from Bath Building Society Thank you for your continued support; it is great to hear your experience with us has been so positive. Lauren - Customer Service Team Leader Response date: 20th February 2026

All around great Building Society!

Good customer service, great bank accounts with some of the best interest i can find, app is easy to use and opening new accounts is wonderfully easy. Reviewed on: 17th February 2026

Reply from Bath Building Society Thank you for your feedback. It is great to hear that you are satisfied with our rates, and are able to open your accounts with ease. Lauren - Customer Service Team Leader Response date: 20th February 2026

Saving with Bibs helped me buy a property

I have been able to save money in an instant ISA to enable me to buy a property. Whenever I go in to the branch the staff are always very friendly and welcoming Reviewed on: 17th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you have a positive experience when you visit our branches. Lauren - Customer Service Team Leader Response date: 20th February 2026

i find the customer service to be excellent, but wou...

i find the customer service to be excellent, but would prefer receive higher savings rates, and therefore be able to justify allocating a larger sum to the society. Reviewed on: 16th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you are happy with our customer service, we always like to make our members feel valued. I understand your comments about our savings rates. We review the rates we offer on a regular basis, and always try to offer competitive rates. If you would like to review the accounts you have with us, to discuss if another account type may offer higher interest rates, please call us on 01225 423271 and we will be happy to help! Lauren - Customer Service Team Leader Response date: 20th February 2026

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