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Bath Building Society: Savings reviews

4.73
Based on 2,290 reviews, last reviewed 23rd Feb 2026
250% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

4

I have a passbook with the account - which is import... I have a passbook with the account - which is important to me. It means that I know the exact amount of money I have in my account. Reviewed on: 23rd February 2026
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Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2290)

I have a passbook with the account - which is import...

4
I have a passbook with the account - which is important to me. It means that I know the exact amount of money I have in my account. Reviewed on: 23rd February 2026

Satisfied customer

5
I have had a regular saver with Bath BS for many years. Especially for such a small building society, the experience has been fantastic - online services for comparably sized societies I have used before have been far more patchy and hard to use. Highly reccommended. Reviewed on: 22nd February 2026
Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you are satisfied with our online services. Lauren - Customer Service Team Leader Response date: 23rd February 2026
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Bath Building Society

Speaking to a person

5
I was having trouble with managing my account online so I phoned and everything was sorted quickly and efficiently. Reviewed on: 21st February 2026
Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you were supported by our team to manage your account. Lauren - Customer Service Team Leader Response date: 23rd February 2026
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Bath Building Society

Bath BS review

5
Nice to have real person to talk too at your Wood St branch. Reviewed on: 19th February 2026
Reply from Bath Building Society Thank you for your comments. I am pleased to hear you enjoy visiting our Wood Street Branch. Lauren - Customer Service Team Leader Response date: 20th February 2026
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Bath Building Society

Excellent service and clear communication

5
I have set up two savings accounts with Bath Building Society & on both occasions the process has been very simple with clear communication. Reviewed on: 18th February 2026
Reply from Bath Building Society Thank you for your feedback. It is great to hear you have been able to open 2 accounts with ease! Lauren - Customer Service Team Leader Response date: 20th February 2026
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Bath Building Society

Very supportive on-line team helping to get fixed ra...

5
Very supportive on-line team helping to get fixed rate ISA set up as a new customer. Reviewed on: 18th February 2026
Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you opened your Fixed Rate ISA supported by our team. Lauren - Customer Service Team Leader Response date: 20th February 2026
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Bath Building Society

Friendly

4
I like Bath Building Society as it is a convenient local business. Ella was very friendly when she served us. Reviewed on: 18th February 2026
Reply from Bath Building Society Thank you for your feedback. I am pleased Ella was able to support you, and I will be sure to share this feedback with her. Lauren - Customer Service Team Leader Response date: 20th February 2026
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Bath Building Society

1 year fixed rate bond

4
We like Bath Building Society for its competitive interest rates and it’s convenient. We were served by Daisy who was helpful and highly efficient. Reviewed on: 18th February 2026
Reply from Bath Building Society Thank you for your feedback. I am pleased that Daisy was able to help you, and I will share this feedback with her! Lauren - Customer Service Team Leader Response date: 20th February 2026
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Bath Building Society

Quick and easy to open an account.

5
Quick and easy to open an account. Good communication back and got a call from a human which was nice! Reviewed on: 18th February 2026

Great Service

5
I’ve been with bath building society for some time now, customer service has always been great. They are quick to help and make things very easy for you! Reviewed on: 17th February 2026
Reply from Bath Building Society Thank you for your continued support; it is great to hear your experience with us has been so positive. Lauren - Customer Service Team Leader Response date: 20th February 2026
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Bath Building Society

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