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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.76 (2405 reviews)

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4.76

Based on 2,405 reviews, last reviewed 12th Nov 2026

19% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

I visited Wood Street to open a junior ISA and was s... I visited Wood Street to open a junior ISA and was served by Daisy. I really like the local branches and the good selection of children’s saving accou... Read more Reviewed on: 12th November 2026

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Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2405)

I visited Wood Street to open a junior ISA and was s...

I visited Wood Street to open a junior ISA and was served by Daisy. I really like the local branches and the good selection of children’s saving accounts. Reviewed on: 12th November 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased that Daisy was able to support you in opening a Junior ISA. Lauren - Customer Service Team Leader Response date: 13th November 2026

Jane was very friendly helpful and welcoming.

Jane was very friendly helpful and welcoming. The staff are very knowledgeable. It is so good to have branches you can go into for advice and transactions with real people. Still get a passbooks. Reviewed on: 4th November 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased that Jane was able to support you in our branch. Please visit us again soon. Lauren - Customer Service Team Leader Response date: 5th November 2026

Very patient and helpful

I’m 77 and not internet literate but they got me online. Very patient and helpful, thank you Reviewed on: 3rd November 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased that we were able to support you in gaining access to Bath Online. Lauren - Customer Service Team Leader Response date: 4th November 2026

A good local Branch to be able to visit.

A good local Branch to be able to visit. Staff at Moorland Road are always very helpful and cheerful, Daisy served me today and she was no exception (need to support local businesses). It is easy to visit the local branch. Reviewed on: 3rd November 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you enjoy visiting our branches. I will pass this feedback to Daisy, I am sure she will be happy to read it. Lauren - Customer Service Team Leader Response date: 3rd November 2026

Excellent speedy resolution for a will trust for min...

Excellent speedy resolution for a will trust for minors. Found exactly what we needed. Reviewed on: 28th October 2026

Daisy was most helpful and knowledgeable.

Daisy was most helpful and knowledgeable about the products I was enquiring about. Also most cheerful when doing it!! Reviewed on: 28th October 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased that Daisy was able to support you in branch. I will pass this feedback to Daisy, I am sure she will be happy to see it. Lauren - Customer Service Team Leader Response date: 29th October 2026

Surprisingly straightforward.

Surprisingly straightforward. Prompt response to emailed & phone queries. Satisfying ID requirements simpler than for other businesses. Reviewed on: 28th October 2026

Excellent service from Bath Building Society.

Excellent service from Bath Building Society. They opened our trust account quickly and efficiently, making the whole process straightforward and stress-free. Lauren was particularly excellent — responsive, helpful and professional throughout. We really appreciated the efficient service and would happily recommend them. Reviewed on: 28th October 2026

Always straightforward and helpful.

I visited Wood Street and spoke to Ella. Always straightforward and helpful whether in person or by telephone communication. Reviewed on: 27th October 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear that you were supported by Ella in our Wood Street branch. Please let us know if we can be of any help in the future. Lauren - Customer Service Team Leader Response date: 28th October 2026

Jane was very friendly and helpful- you are always t...

Jane was very friendly and helpful- you are always treated as friends at Wood Street branch. Reviewed on: 23rd October 2026

Reply from Bath Building Society Thank you for your kind feedback. I am glad Jane was able to help you in our Wood Street branch. I will pass this feedback to Jane, I am sure she will be pleased to hear it. Lauren - Customer Service Team Leader Response date: 26th October 2026

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