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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2334 reviews)

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4.74

Based on 2,334 reviews, last reviewed 16th May 2026

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

All the ladies in Wood Street were first class and E... All the ladies in Wood Street were first class and Ella was very helpful in assisting me. Many thanks to you all! Reviewed on: 13th May 2026

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Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2334)

Issue with Bath B S.

I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath stating I had only a limited time to fund my account, I telephoned Bath to cancel my application. Little did I know that Bath had gone ahead without my consent and knowledge. This caused me a 4 hour telephone call to different bank and building societies trying to track my matured missing ISA Reviewed on: 16th May 2026

All the ladies in Wood Street were first class and E...

All the ladies in Wood Street were first class and Ella was very helpful in assisting me. Many thanks to you all! Reviewed on: 13th May 2026

Very informative and helpful staff.

Very informative and helpful staff. I was served by Daisy who was really polite and friendly. Very pleasant experience. Reviewed on: 11th May 2026

Fantastic personal service.

I needed help to open a Trust account and Lauren at Bath Building Society was quick to respond, provided clear information and instructions and set up the account quickly. Bath Building Society had the best account to suit my needs. Reviewed on: 11th May 2026

They had the account I needed at a good rate.

They had the account I needed at a good rate. Daisy served me and was very helpful, cheerful and arranged the transfer quickly. It is also easy to talk to many staff on the phone. Reviewed on: 7th May 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you were happy with Daisy's service and the rate that we offer. Lauren - Customer Service Team Leader Response date: 8th May 2026

Easy to use good service highly recommended.

Easy to use good service highly recommended. Reviewed on: 29th April 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you would recommend us and you are happy with our service. Lauren - Customer Service Team Leader Response date: 7th May 2026

Helpful, friendly and responsive

Lauren was very helpful, friendly and responsive in getting our trust account opened. Reviewed on: 29th April 2026

Knowledgeable and helpful staff.

I visited the Oldfield Park branch to invest into my ISA and was served by Ella - I like the location in Moorland Road and the friendly staff. They are also knowledgeable and helpful. Reviewed on: 27th April 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you enjoyed your visit to our branch and you were happy with the service provided. Lauren - Customer Service Team Leader Response date: 29th April 2026

Good. Survey is too early as a new customer!

Good. Unable to comment further at this stage as I’ve just opened the account Reviewed on: 24th April 2026

Reply from Bath Building Society Thank you for your comments. I am pleased that you are happy with your account so far. Lauren - Customer Service Team Leader Response date: 29th April 2026

Excellence across all levels

We have a savings account in the Bath building society for our daughter. She and we are welcomed so warmly every time we go in. Everything is clear. Staff are helpful and friendly. We couldn’t ask for more. So impressed. Reviewed on: 19th April 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you are happy with our service. Lauren - Customer Service Team Leader Response date: 20th April 2026

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