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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2308 reviews)

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4.74

Based on 2,308 reviews, last reviewed 2nd Apr 2026

319% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Served by Daisy - Excellent service! Served by Daisy - Excellent service!! Reviewed on: 2nd April 2026

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Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2308)

Served by Daisy - Excellent service!

Served by Daisy - Excellent service!! Reviewed on: 2nd April 2026

I like the fact it is local, and still have account...

I like the fact it is local, and still have account books as not all older people are internet savvy. Also the staff are very helpful and friendly. Daisy served me today - well done! Reviewed on: 2nd April 2026

Visited in order to open an account.

Visited in order to open an account. Helpful staff - some more helpful than others. No problems Reviewed on: 2nd April 2026

I am transferring an ISA - the process has been simp...

I am transferring an ISA - the process has been simple so far and instructions are easy to follow Reviewed on: 1st April 2026

New account

New account opened, still navigating Reviewed on: 1st April 2026

Not enough time allowed to receive and enter passcodes

Not enough time allowed to receive and enter passcodes Reviewed on: 1st April 2026

MRCbathisa

Very good apart from having trouble opening the welcome letter, but managed in the end Reviewed on: 31st March 2026

Excellent personal service!

Excellent personal service from our local branch a walking distance away! Reviewed on: 30th March 2026

Lauren in customer service has helped us all the way...

Lauren in customer service has helped us all the way through the process of opening a trust account and her communication via a number of phone calls and emails has been superb. Call backs and responses have been very quick. Lauren's support has been outstanding, but I would also like to thank Katie, who was in the branch I first visited with whatever documents I had and started the process and pointed me in the right direction. I also called today and Lauren wasn't available, so Joe helped me with a query and was diligent in checking that he gave the right information. All BBS employees that I have spoken to or emailed have been excellent. Thank you very much. Reviewed on: 25th March 2026

Moorland Road Branch

I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of Interest. Reviewed on: 12th March 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased that you enjoy visiting our branch. Lauren - Customer Service Team Leader Response date: 19th March 2026

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