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Bath Building Society: Savings reviews

4.70
Based on 2,118 reviews, last reviewed 20th Nov 2025
21% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
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2%
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2%
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1%

Latest highest rating:

5

Ability to open account in Branch - my Bank could no... Ability to open account in Branch - my Bank could not do this! Prompt and very helpful with filling out paperwork. Reviewed on: 20th November 2025
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Latest lowest rating:

1

I haven’t been able to open an account despite recei... I haven’t been able to open an account despite receiving an email saying that has happened! Where is my account and my money? Reviewed on: 22nd October 2025
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AmKe

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2118)

Ability to open account in Branch - my Bank could no...

5
Ability to open account in Branch - my Bank could not do this! Prompt and very helpful with filling out paperwork. Reviewed on: 20th November 2025
Reply from Bath Building Society Thank you for sharing your experience, We’re delighted that we could assist you with opening your account in-branch, especially when others couldn’t! Chris Burns – Customer Service Officer Response date: 20th November 2025
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Bath Building Society

Local access and very friendly service

5
Local access and very friendly service Reviewed on: 18th November 2025
Reply from Bath Building Society Thank you for your feedback, It’s always our goal to make banking convenient and welcoming for our customers. If there’s anything else we can help with, please feel free to get in touch! Chris Burns – Customer Service Officer Response date: 20th November 2025
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Bath Building Society

Went to temporary branch in Head Office as main Bath...

5
Went to temporary branch in Head Office as main Bath branch was shut. Was small but Jane was very welcoming. Reviewed on: 18th November 2025
Reply from Bath Building Society Thank you for taking the time to share your experience, We’re glad Jane made you feel welcome at our temporary Head Office branch. If you need anything else, please don’t hesitate to reach out! Chris Burns – Customer Service Officer Response date: 20th November 2025
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Bath Building Society

Very friendly and an actual office with staff - refr...

5
Very friendly and an actual office with staff - refreshing!! Reviewed on: 13th November 2025
Reply from Bath Building Society Thank you for your feedback, We’re delighted you appreciate having a real office with friendly staff - it’s something we take pride in! Chris Burns – Customer Service Officer Response date: 20th November 2025
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Bath Building Society

The fact that I could set up an ISA without having t...

4
The fact that I could set up an ISA without having to do it online is wonderful. Reviewed on: 13th November 2025
Reply from Bath Building Society Thank you for sharing your thoughts, We’re pleased to hear that being able to set up your ISA in person was helpful for you. We understand that not everyone prefers online processes, so offering that flexibility is important to us! Chris Burns – Customer Service Officer Response date: 20th November 2025
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Bath Building Society

The Bond I took out had a very competitive rate.

4
The Bond I took out had a very competitive rate. The service at your “Temporary” branch in Queen’s Square was very good. Reviewed on: 12th November 2025
Reply from Bath Building Society Thank you for your feedback, We’re delighted to hear that you found the Bond rate competitive and that your experience at our temporary Queen’s Square branch was positive! If you need any further assistance, please don’t hesitate to get in touch. Chris Burns – Customer Service Officer Response date: 20th November 2025
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Bath Building Society

I like the personal touch which I receive from Bath...

4
I like the personal touch which I receive from Bath Building Society. Staff are always helpful and friendly. Reviewed on: 11th November 2025
Reply from Bath Building Society Thank you for your lovely feedback, Our team works hard to ensure every interaction is helpful and friendly and it’s great to hear that reflected in your experience! Chris Burns – Customer Service Officer Response date: 20th November 2025
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Bath Building Society

Very friendly and helpful.

4
Very friendly and helpful. Nice to have a local branch with real people. Reviewed on: 7th November 2025
Reply from Bath Building Society Thank you for your kind words, We’re pleased to hear that you found our team friendly and helpful. Having a local branch with real people is something we value too! Chris Burns – Customer Service Officer Response date: 20th November 2025
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Bath Building Society

I like the face to face help and advice.

5
I like the face to face help and advice. Staff had the patience and time to sort out and explain any queries I had. Thank you. Reviewed on: 7th November 2025
Reply from Bath Building Society Thank you for sharing your feedback! We’re delighted to hear that our team was able to provide the face-to-face support and clear explanations you needed. Your appreciation means a lot to us. Chris Burns – Customer Service Officer Response date: 20th November 2025
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Bath Building Society

Good Rates for Bonds - opened the one year one.

5
Good Rates for Bonds - opened the one year one. Reviewed on: 4th November 2025
Reply from Bath Building Society Thank you for letting us know! We’re delighted you found our bond rates competitive. If you have any questions about managing your bond, please feel free to reach out. Chris Burns – Customer Service Officer Response date: 5th November 2025
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Bath Building Society

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