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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2340 reviews)

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4.74

Based on 2,340 reviews, last reviewed 29th May 2026

74% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

It’s local, investing in the city. It’s local, investing in the city. Jane was very helpful (not a bot on a screen). Good products, mutual etc. Reviewed on: 29th May 2026

Verified source

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2340)

Great Customer Service!

Bath Building Society is welcoming and always helpful. Easy to get answers to any questions I ask. Staff helpful, chatty and make you feel like they want to talk to you and help. Fantastic customer service and good products. Reviewed on: 4th June 2020

Reply from Bath Building Society We always enjoy a nice chat with our lovely members. Hope to see you again soon. Holly, Customer Support Team Response date: 24th June 2020

Bath-ing(sic) in trusted communication

The staff -always answer the telephone promptly and are always polite -they can answer all questions asked without hesitation -transfers either way are completed quickly and efficiently However I would like an email advising when interest will be paid into bank as I tend to forget . Reviewed on: 4th June 2020

Reply from Bath Building Society Hello, have you signed up to our online service Bath Online? From there you can manage your account, check interest rates and transfer money to a nominated account. You can register for Bath Online from our website. Or click this link: https://online.bathbuildingsociety.co.uk/Authentication/Login?ReturnUrl=%2f Hope that's useful! Response date: 4th June 2020

Very friendly, very efficient, an excellent service.

I have had accounts with the Society since I think 2004. I have always found the staff most helpful and diligent. Reviewed on: 4th June 2020

Reply from Bath Building Society Fantastic to hear, thank you! Holly, Customer Support Team Response date: 24th June 2020

Real people and not just endless web pages like the rest.

It couldn’t be better but swapping people for digital systems will bring about the end. Reviewed on: 4th June 2020

Reply from Bath Building Society We always aim to provide a personal service, thanks for your review. Holly, Customer Support Team Response date: 24th June 2020

Great local building society but confusing on-line account

Bath Building Society is a great local society for Bath. My extremely secure online account has been a little frustrating as the different passwords are confusing. Simplifying the logging in process in a secure way would be really helpful. Reviewed on: 4th June 2020

Reply from Bath Building Society Many thanks for your feedback, all suggestions are very welcomed. Holly, Customer Support Team Response date: 24th June 2020

Top Local Society

One of the best rate payers, efficiently managed, friendly and helpful staff. Reviewed on: 4th June 2020

Reply from Bath Building Society Such a lovely review, Thanks! Holly, Customer Support Team Response date: 24th June 2020

Local

I like to support local Building Society Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for supporting us! Holly, Customer Support Team Response date: 24th June 2020

Outstandiny

Friendly professional and helpful. Reviewed on: 4th June 2020

Reply from Bath Building Society Thank for taking the time to review us. Holly, Customer Support Team Response date: 24th June 2020

The

Good customer experience with friendly staff. Reviewed on: 4th June 2020

Reply from Bath Building Society Fantastic to hear this! Holly, Customer Support Team Response date: 24th June 2020

If only other banks served so well!

Despite the limited need for attention with my Business Bond, when I ring the receptionist is always cheery andd responds quickly with the documents I need. Natwest and Santander in contrast are a nightmare of inefficiency, as if customers are a nuisance! Reviewed on: 4th June 2020

Reply from Bath Building Society Such a lovely review, thanks so much! Holly, Customer Support Team Response date: 24th June 2020

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