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Bath Building Society: Savings reviews

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4.69
Based on 2,068 reviews, last reviewed 29th Aug 2025
71% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
1%

Latest highest rating:

5

In branch service review Staff very helpful and generous with time and understanding. Reviewed on: 29th August 2025
Verified source

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025
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Skye
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2068)

In branch service review

5
Staff very helpful and generous with time and understanding. Reviewed on: 29th August 2025

In branch service review

5
Friendly and helpful service. Good value products. Efficient staff and accounts following-up paperwork. Reviewed on: 28th August 2025

Helpful and efficient

5
Helpful and efficient , responsive to requests and speedy service Reviewed on: 27th August 2025
Jo D's avatar
Jo D

Thanks you!

5
Myself and my husband visited the Moorland Road Branch to discuss my existing account and open new ones. We were served by Rachel who was very helpful and patient and gave really clear explanations. We also like that you still issue passbooks…Thank you! Reviewed on: 27th August 2025

Changing address

5
Emailed and they advised to chat. Quick and easy on chat to confirm change of address Reviewed on: 26th August 2025
Nav's avatar
Nav

In branch service review

4
A local building society, and the local agency in Norton was useful and it would be convenient if it was reinstated. Reviewed on: 20th August 2025

In branch service review

5
Very friendly staff, Always polite and helpful. Reviewed on: 19th August 2025

The questions I had were all answered clearly by Cha...

4
The questions I had were all answered clearly by Charlotte in the chat. Thank you very much. Reviewed on: 18th August 2025
tmto 's avatar
tmto

Friendly staff at Moorland Road branch

5
I visited the Moorland Road branch. Friendly staff, face-to-face contact so very handy! Reviewed on: 18th August 2025

Updating My Address

5
I emailed BIBS in the evening when I found I couldn’t update my address online and had a response first thing the next morning advising me to telephone them. I rang and after security checks my address was updated. Great service! Reviewed on: 15th August 2025
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PP

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