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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2334 reviews)

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4.74

Based on 2,334 reviews, last reviewed 16th May 2026

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

All the ladies in Wood Street were first class and E... All the ladies in Wood Street were first class and Ella was very helpful in assisting me. Many thanks to you all! Reviewed on: 13th May 2026

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Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2334)

Friendly

I like Bath Building Society as it is a convenient local business. Ella was very friendly when she served us. Reviewed on: 18th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased Ella was able to support you, and I will be sure to share this feedback with her. Lauren - Customer Service Team Leader Response date: 20th February 2026

1 year fixed rate bond

We like Bath Building Society for its competitive interest rates and it’s convenient. We were served by Daisy who was helpful and highly efficient. Reviewed on: 18th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased that Daisy was able to help you, and I will share this feedback with her! Lauren - Customer Service Team Leader Response date: 20th February 2026

Quick and easy to open an account.

Quick and easy to open an account. Good communication back and got a call from a human which was nice! Reviewed on: 18th February 2026

Great Service

I’ve been with bath building society for some time now, customer service has always been great. They are quick to help and make things very easy for you! Reviewed on: 17th February 2026

Reply from Bath Building Society Thank you for your continued support; it is great to hear your experience with us has been so positive. Lauren - Customer Service Team Leader Response date: 20th February 2026

All around great Building Society!

Good customer service, great bank accounts with some of the best interest i can find, app is easy to use and opening new accounts is wonderfully easy. Reviewed on: 17th February 2026

Reply from Bath Building Society Thank you for your feedback. It is great to hear that you are satisfied with our rates, and are able to open your accounts with ease. Lauren - Customer Service Team Leader Response date: 20th February 2026

Saving with Bibs helped me buy a property

I have been able to save money in an instant ISA to enable me to buy a property. Whenever I go in to the branch the staff are always very friendly and welcoming Reviewed on: 17th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you have a positive experience when you visit our branches. Lauren - Customer Service Team Leader Response date: 20th February 2026

i find the customer service to be excellent, but wou...

i find the customer service to be excellent, but would prefer receive higher savings rates, and therefore be able to justify allocating a larger sum to the society. Reviewed on: 16th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you are happy with our customer service, we always like to make our members feel valued. I understand your comments about our savings rates. We review the rates we offer on a regular basis, and always try to offer competitive rates. If you would like to review the accounts you have with us, to discuss if another account type may offer higher interest rates, please call us on 01225 423271 and we will be happy to help! Lauren - Customer Service Team Leader Response date: 20th February 2026

Very impressive overall.

Attractive savings rates (I have a Child's ISA and several fixed term bonds). Very helpful, polite and efficient customer service when I telephoned the Society to inquire about payments into my son's ISA. Account opening process is also very efficient. Reviewed on: 14th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you were able to open the account with ease. Lauren - Customer Service Team Leader Response date: 20th February 2026

A great local branch building society.

A great local branch building society. The staff are pleasant and helpful. The refurbished office has a lovely wall mural of Bath which is very uplifting. My main reason, though, for using Bath Building Society is its competitive savings rates. Reviewed on: 13th February 2026

Reply from Bath Building Society Thank you for your kind feedback. I am happy to hear you find our mural uplifting, and that you are happy with our savings rates. Lauren - Customer Service Team Leader Response date: 20th February 2026

Lauren in the Trust team was fantastic!

Lauren in the Trust team was very helpful and friendly Reviewed on: 13th February 2026

Reply from Bath Building Society Hi Lucy, Thank you for your feedback! I’m really glad to hear that Lauren from our Trust team made such a positive impression. She’ll be delighted to know her friendly and helpful support stood out. Chris Burns – Customer Service Officer Response date: 13th February 2026

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