Unhappy's community profile page

Write a review

Go to business site

Viewing profile for,

Unhappy

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Bath Building Society, Savings:

View on product page

Opening further accounts

Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at all times Reviewed on: 16th January 2026

Reply from Bath Building Society Thank you for taking the time to share this feedback. I’m really sorry to hear that you received inconsistent information when trying to open an additional account - that’s not the experience we want for any of our customers, especially those who already bank with us. I’ll make sure your comments are passed on so we can review how our teams communicate account-opening requirements and ensure we’re giving clear, accurate guidance every time. If there’s anything you’d still like help with regarding opening a new account, please feel free to get in touch - You can email myself directly at [email protected], I’d be more than happy to assist where i can. Chris Burns – Customer Service Officer Response date: 21st January 2026

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.