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Monzo reviews

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Rated Excellent 4.93/5

Monzo reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Offers exclusive rewards and discounts to customers
    Offers exclusive rewards and discounts to customers
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 22,619 product reviews

Average score of 4.93/5
5 star
96%
4 star
3%
3 star
0%
2 star
0%
1 star
1%
Reviews for Monzo have trended positively over the past 90 days

Latest positive rating

5/5

Excellent platform.

Excellent platform. Super helpful advisors. Constantly adding new features to app. They actually listen to customers. If you request a feature - it will be added literally within a week.

{"display":"Luke J","full_name":"Luke J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Investments
Luke J 20th July 2025

Latest negative rating

2/5

The most Useless CC

I am trying to use Monzo flex credit card and where ever I've tried to use it and that's multiple places it doesn't allow me... I am trying to use Monzo flex credit card and where ever I've tried to use it and that's multiple places it doesn't allow me to use it. It's the most pointless credit card on the planet. Read more Read less

{"display":"JN","full_name":"JN","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Flex Credit Card
JN 4th June 2025

About Monzo

Monzo is a digital bank that offers a mobile app for managing money, budgeting and saving.

Monzo was founded in early 2015 with the mission to build the best bank in the world, challenging long-standing traditional banking formats. Now more than 10 million people manage their money and spend around the world through Monzo.

Monzo provide personal current accounts, savings, investments, pensions, credit cards, loans and business banking.

Monzo at a glance

Contact details

Social media

Reviews for Monzo

Showing 11 of 22619 company reviews Last reviewed within 7 days

Excellent platform.

Investments 20th July 2025

Excellent platform. Super helpful advisors. Constantly adding new features to app. They actually listen to customers. If you request a feature - it will be added literally within a week.

Rated Excellent 5/5
Read more product reviews

Great would recommend to friends

Investments 19th July 2025

Great would recommend to friends

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Finally!

    Finally! I can bank, invest and borrow all in one place. I don’t mind paying reasonable fees for great service and innovation.

    {"display":"Darren M","full_name":"Darren M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Darren M 17th July 2025
  • 5/5

    I’ve been using Monzo Business for two separate comp...

    I’ve been using Monzo Business for two separate companies, each with its own dedicated account, and the experience has been excellent across the board. •... I’ve been using Monzo Business for two separate companies, each with its own dedicated account, and the experience has been excellent across the board. • The app is quick, clear, and easy to navigate - switching between the two accounts is seamless. • Payments in and out are fast, with real-time notifications keeping everything on track. • I’ve found the accounting integrations (like Xero and QuickBooks) smooth and helpful for keeping things tidy. • Being able to create and send invoices directly from the app has saved time, especially for smaller one-off jobs. • Customer support is responsive and helpful when needed - you’re not left waiting days for a reply. It’s made managing both businesses far easier than the old-school banking alternatives I was using before. Highly recommend it to any small business owner wanting a modern, reliable setup Read more Read less

  • 5/5

    Newbie investor recommends

    I’d never invested more than £1k ever, because my trad bank account had such an odd investment platform. But in the past few months, I’ve... I’d never invested more than £1k ever, because my trad bank account had such an odd investment platform. But in the past few months, I’ve done more than ever (over £3k) and have paid off my debts, and now ready for more long-term investment. Read more Read less

    {"display":"J E","full_name":"J E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    J E 14th July 2025
  • 5/5

    Monzo is great!

    Love the Monzo app, one of the best banking apps out there. So easy to use and manage your finances and super modern. Also love... Love the Monzo app, one of the best banking apps out there. So easy to use and manage your finances and super modern. Also love the flex credit card as it lets you manage payments, interest free over three month. Read more Read less

  • 5/5

    Monzo the best!

    Monzo the best! Excellent banking system! User friendly app!

    {"display":"Abraham K","full_name":"Abraham K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Abraham K 11th July 2025
  • 5/5

    Excellent app easy to use good investment

    Excellent app easy to use good investment

    {"display":"Trevor s","full_name":"Trevor s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Trevor s 11th July 2025
  • 5/5

    I'm enjoying watching my money go up and it's simple...

    I'm enjoying watching my money go up and it's simple to set up

    {"display":"Carol p","full_name":"Carol p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Carol p 10th July 2025
  • 5/5

    Easy to use, all your money in one place and can be...

    Easy to use, all your money in one place and can be moved around savings pots with ease - great rates (with paid-for benefit). Range... Easy to use, all your money in one place and can be moved around savings pots with ease - great rates (with paid-for benefit). Range is a little limited and there is a constant push towards investments which is annoying, but as a product the savings accounts are pukka. Read more Read less

    {"display":"jake_sandford","full_name":"jake_sandford","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    jake_sandford 9th July 2025
  • 5/5

    Found myself now using this as my primary credit card.

    Found myself now using this as my primary credit card. So easy and useful, with great flexibility on how you wish to use credit. Also... Found myself now using this as my primary credit card. So easy and useful, with great flexibility on how you wish to use credit. Also provides that security and provides the best credit card integration to current account that I have experienced. The early pay-off functionality is great and the fact it links in with rewards is perfect. Read more Read less

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