Smart Money People Logo

Voting in the Insurance choice awards 2025 is open - Vote here

Share this page
Link copied

Monzo reviews

Monzo Logo
Rated Excellent • 4.92/5

Monzo reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Offers exclusive rewards and discounts to customers
    Offers exclusive rewards and discounts to customers
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 22,633 product reviews

Average score of 4.92/5
5 star
96%
4 star
3%
3 star
0%
2 star
0%
1 star
1%
Reviews for Monzo have trended negatively over the past 90 days

Latest positive rating

5/5

Monza investment is one of the best

Monza investment is one of the best

{"display":"Mursal Saqib","full_name":"Mursal Saqib","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1289690.png"}}'s avatar
Investments
Mursal Saqib 7th August 2025

Latest negative rating

1/5

Monzo is a very supportive and is a great bank

Monzo is a very supportive and is a great bank

{"display":"Alayande James","full_name":"Alayande James","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
See more reviews for Monzo products

About Monzo

Monzo is a digital bank that offers a mobile app for managing money, budgeting and saving.

Monzo was founded in early 2015 with the mission to build the best bank in the world, challenging long-standing traditional banking formats. Now more than 10 million people manage their money and spend around the world through Monzo.

Monzo provide personal current accounts, savings, investments, pensions, credit cards, loans and business banking.

Monzo at a glance

Contact details

Social media

Reviews for Monzo

Showing 11 of 22633 company reviews • Last reviewed within 7 days

Monzo is a very supportive and is a great bank

Current Account • 8th August 2025

Monzo is a very supportive and is a great bank

{"display":"Alayande James","full_name":"Alayande James","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

Monza investment is one of the best

Investments • 7th August 2025

Monza investment is one of the best

{"display":"Mursal Saqib","full_name":"Mursal Saqib","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1289690.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Monzo Max features

    The Monzo Max has useful features like credit insight , and monthly cinema tickets I love it.

    {"display":"Ebrima","full_name":"Ebrima","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Ebrima 7th August 2025
  • 1/5

    Monzo steals from people and if you think you can di...

    Monzo steals from people and if you think you can dispute the money and they will help you you are wrong. They have scamming procedures... Monzo steals from people and if you think you can dispute the money and they will help you you are wrong. They have scamming procedures and even when you catch them they will still not refund to you the money - scammers Read more Read less

    {"display":"Mihaela","full_name":"Mihaela","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Mihaela 3rd August 2025
  • 4/5

    Never invested in any funds before this was my first...

    Never invested in any funds before this was my first time .,and Monzo investment made it so easier … user friendly and efficient !

    {"display":"Hastone ","full_name":"Hastone ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Hastone 1st August 2025
  • 5/5

    Mines was only a small pot but interesting how it wo...

    Mines was only a small pot but interesting how it works and enjoyed watching how it works

    {"display":"Sunshine1526","full_name":"Sunshine1526","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Best online bank for me

    Loads of options to make your money grow

    {"display":"Evansabove","full_name":"Evansabove","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Evansabove 31st July 2025
  • 5/5

    Very good I’m very happy investing to Monzo.

    Very good I’m very happy investing to Monzo.

    {"display":"Ciro Severino","full_name":"Ciro Severino","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Nothing to add , is perfect how it is

    Nothing to add , is perfect how it is

    {"display":"Tomasz Lewczuk","full_name":"Tomasz Lewczuk","avatar":{"url":"\/assets\/uploads\/avatars\/users\/730632.png"}}'s avatar
  • 5/5

    Excellent money saving

    Excellent money saving bank app and helpful really easy transferring money to over banks

    {"display":"BAD DOG","full_name":"BAD DOG","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1287752.png"}}'s avatar
    Investments
    BAD DOG 25th July 2025
  • 1/5

    Bank that you can not trust

    Monzo states interest free payments but when i made a payment they charged me . Ridiculous, absolutely ridiculous.

    {"display":"Zack","full_name":"Zack","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from Monzo
    Showing products offered by Monzo

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice