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Monzo reviews

Monzo Logo
Rated Excellent 4.93/5

Monzo reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Offers exclusive rewards and discounts to customers
    Offers exclusive rewards and discounts to customers
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 21,604 product reviews

Average score of 4.93/5
5 star
96%
4 star
3%
3 star
0%
2 star
0%
1 star
1%
Reviews for Monzo have trended positively over the past 90 days

Latest positive rating

5/5

Very good bank, great app.

Very good bank, great app. My go to abroad. Very reliable and easy to use

{"display":"Luke ","full_name":"Luke ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Flex Credit Card
Luke 22nd March 2025

Latest negative rating

1/5

Just no !

No benefits, awful customer service, easy scammed and hacked, accouts get banned and people loose thousands and phone numbers etc get blocked when looking for help

{"display":"Lauryn","full_name":"Lauryn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Current Account
Lauryn 20th March 2025

About Monzo

Monzo is a digital bank that offers a mobile app for managing money, budgeting and saving.

Monzo was founded in early 2015 with the mission to build the best bank in the world, challenging long-standing traditional banking formats. Now more than 10 million people manage their money and spend around the world through Monzo.

Monzo provide personal current accounts, savings, investments, pensions, credit cards, loans and business banking.

Monzo at a glance

Contact details

Social media

Reviews for Monzo

Showing 11 of 21604 company reviews Last reviewed within 7 days

Very good bank, great app.

Flex Credit Card 22nd March 2025

Very good bank, great app. My go to abroad. Very reliable and easy to use

Rated Excellent 5/5
Read more product reviews

They have been great and I get paid a day earlier so...

Under 16s account 22nd March 2025

They have been great and I get paid a day earlier so why not!

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Best bank I’ve ever been apart of.

    Best bank I’ve ever been apart of. No other bank I’ve used gave me my work pay early or upped my interest rate out of nowhere.

  • 5/5

    They are doing a brilliant work and revolutionising...

    They are doing a brilliant work and revolutionising the traditional banking system. Always been a great experience with them

    {"display":"Umesh","full_name":"Umesh","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Flex Credit Card
    Umesh 22nd March 2025
  • 3/5

    £9 per month is excessive for supporting two users,...

    £9 per month is excessive for supporting two users, this service is slick and it’s a good app but now it’s only suitable for one-man bands.

  • 5/5

    Great way to invoice clients and organise for the ta...

    Great way to invoice clients and organise for the tax year.

  • 5/5

    Best credit card I have ever had.

    Best credit card I have ever had.

    {"display":"Carol K","full_name":"Carol K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Flex Credit Card
    Carol K 22nd March 2025
  • 5/5

    Always helpful if its needed updating and upgrading...

    Always helpful if its needed updating and upgrading there bank all the time

  • 5/5

    First Class Banking

    Quick and prompt action to queries, lots of saving options to invest my money wisely, easily pay and transfer, seamless view of transaction and investments, good interest rates

  • 5/5

    Monzo - simply the best!

    Monzo are just the most innovative and customer-focused bank brand I've ever been a part of. I originally joined back in beta testing (at the... Monzo are just the most innovative and customer-focused bank brand I've ever been a part of. I originally joined back in beta testing (at the recommendation of some friends), to use on girls trip - as they were the only ones (at the time) with the ability to instantly calculate exchange rates and let you choose which currency to pay for goods in. I've since migrated more and more from my existing 'mainstream' bank accounts, and just love every new feature Monzo releases - from pots to the 1p saving challenge, the general usability of the app, and everything in between! The categorisation of expenditure and budget planning is brilliant - and I'm still only on the basic current account, so it's all just built-in functionality, not only paid-for features. Can't recommend enough! Read more Read less

    {"display":"Tallie","full_name":"Tallie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Tallie 22nd March 2025
  • 5/5

    Honestly switched from NatWest and tide to move to m...

    Honestly switched from NatWest and tide to move to monzo, never looked back

    {"display":"Bea V","full_name":"Bea V","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1146490.png"}}'s avatar
    Business Account
    Bea V 22nd March 2025

    Products from Monzo

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