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Monzo reviews

Monzo Logo
Rated Excellent • 4.93/5

Monzo reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Offers exclusive rewards and discounts to customers
    Offers exclusive rewards and discounts to customers
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 22,596 product reviews

Average score of 4.93/5
5 star
96%
4 star
3%
3 star
0%
2 star
0%
1 star
1%
Reviews for Monzo have trended negatively over the past 90 days

Latest positive rating

5/5

Get paid earlier!

Monzo accounts let you get paid ealier, which is really helpful. It also categorises all expenses easily and correctly. It’s amazing, it’s easy to pay... Monzo accounts let you get paid ealier, which is really helpful. It also categorises all expenses easily and correctly. It’s amazing, it’s easy to pay friends and divide money of nights out. Read more Read less

{"display":"Luis ","full_name":"Luis ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Current Account
Luis 19th June 2025

Latest negative rating

1/5

The most Useless CC

I am trying to use Monzo flex credit card and where ever I've tried to use it and that's multiple places it doesn't allow me... I am trying to use Monzo flex credit card and where ever I've tried to use it and that's multiple places it doesn't allow me to use it. It's the most pointless credit card on the planet. Read more Read less

{"display":"JN","full_name":"JN","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Flex Credit Card
JN 4th June 2025
See more reviews for Monzo products

About Monzo

Monzo is a digital bank that offers a mobile app for managing money, budgeting and saving.

Monzo was founded in early 2015 with the mission to build the best bank in the world, challenging long-standing traditional banking formats. Now more than 10 million people manage their money and spend around the world through Monzo.

Monzo provide personal current accounts, savings, investments, pensions, credit cards, loans and business banking.

Monzo at a glance

Contact details

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Reviews for Monzo

Showing 11 of 22596 company reviews • Last reviewed within 7 days

Get paid earlier!

Current Account • 19th June 2025

Monzo accounts let you get paid ealier, which is really helpful. It also categorises all expenses easily and correctly. It’s amazing, it’s easy to pay... Monzo accounts let you get paid ealier, which is really helpful. It also categorises all expenses easily and correctly. It’s amazing, it’s easy to pay friends and divide money of nights out. Read more Read less

{"display":"Luis ","full_name":"Luis ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

The best banking app I've ever used.

Current Account • 17th June 2025

The best banking app I've ever used. Being able to move money into pots, the transaction updating usually before the shops till has, the option... The best banking app I've ever used. Being able to move money into pots, the transaction updating usually before the shops till has, the option of virtual cards (I haven't upgraded yet) etc, I cannot recommend it enough. Very easy to use and to set up. The get paid early feature is FANTASTIC. Read more Read less

{"display":"Lau91","full_name":"Lau91","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Changed the way I look at money, they are supportive...

    Changed the way I look at money, they are supportive, have improved my credit and I can’t image being with another Bank

    {"display":"Sa","full_name":"Sa","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Sa 17th June 2025
  • 4/5

    .Easy access to credit - a little too easy

    Monzo Flex is a great way to spread the cost of purchases in the moment, but it is a very expensive way of doing so... Monzo Flex is a great way to spread the cost of purchases in the moment, but it is a very expensive way of doing so if you’re not paying it off over the short term, and it is a little too easy to spend on. Read more Read less

    {"display":"Mathew Wilkinson","full_name":"Mathew Wilkinson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/676126.png"}}'s avatar
  • 5/5

    Good service and helping to save

    Good service and helping to save

    {"display":"Charlotte J","full_name":"Charlotte J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Charlotte J 17th June 2025
  • 5/5

    Monzo for fraud protection

    I was recently the victim of fraud. Four of my banking apps were accessed by the thief. Monzo was the only one to prevent any... I was recently the victim of fraud. Four of my banking apps were accessed by the thief. Monzo was the only one to prevent any fraudulent transactions. They were also the first to get me set up again with a new, safe app and a new bank card. Bravo Monzo! Read more Read less

    {"display":"Stephen M","full_name":"Stephen M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Excellent bank, so easy to use and great when travel...

    Excellent bank, so easy to use and great when travelling abroad. Saving's account is super as well.

    {"display":"Noora","full_name":"Noora","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Noora 15th June 2025
  • 5/5

    Perfection!

    I've been with them for a few years now and the have been the most helpful bank I've been with baring in mind they don't have branches!

    {"display":"Elvis Miranda","full_name":"Elvis Miranda","avatar":{"url":"\/assets\/uploads\/avatars\/users\/737609.png"}}'s avatar
  • 5/5

    Instant credit granted when I needed it.

    Instant credit granted when I needed it.

    {"display":"Andrew D","full_name":"Andrew D","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1174566.png"}}'s avatar
  • 5/5

    New Monzo customer

    I recently opened Monzo account and have fallen in love with it. I actually moved most of my savings there now as they have competitive... I recently opened Monzo account and have fallen in love with it. I actually moved most of my savings there now as they have competitive interest rates and I love the saving pots options. I also like the option to set your safe places and the fact that you can invest the money you get from the interest on your saving accounts. Read more Read less

    {"display":"Ewa Adamska","full_name":"Ewa Adamska","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Late in the game, best by name

    Very responsive to customer needs.

    {"display":"Meshach A","full_name":"Meshach A","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1244624.png"}}'s avatar

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