Smart Money People Logo

Voting in the Consumer credit awards 2025 is open - Vote here

Share this page

Monzo reviews

Monzo Logo
Rated Excellent 4.93/5

Monzo reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Offers exclusive rewards and discounts to customers
    Offers exclusive rewards and discounts to customers
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 22,505 product reviews

Average score of 4.93/5
5 star
96%
4 star
3%
3 star
0%
2 star
0%
1 star
1%
Reviews for Monzo have trended negatively over the past 90 days

Latest positive rating

5/5

Monzo makes everything easy

Monzo makes everything easy to use and easy to understand, straightforward banking is what people want and Monzo offers that.

{"display":"M P","full_name":"M P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Flex Credit Card
M P 25th April 2025

Latest negative rating

1/5

Unable to even open an account because I don't have...

Unable to even open an account because I don't have any photo identification (I can't afford to get a passport or even get my provisional and start learning to drive)

{"display":"Gemma M","full_name":"Gemma M","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1209291.png"}}'s avatar
Current Account
Gemma M 23rd April 2025

About Monzo

Monzo is a digital bank that offers a mobile app for managing money, budgeting and saving.

Monzo was founded in early 2015 with the mission to build the best bank in the world, challenging long-standing traditional banking formats. Now more than 10 million people manage their money and spend around the world through Monzo.

Monzo provide personal current accounts, savings, investments, pensions, credit cards, loans and business banking.

Monzo at a glance

Contact details

Social media

Reviews for Monzo

Showing 11 of 22505 company reviews Last reviewed within 7 days

Monzo makes everything easy

Flex Credit Card 25th April 2025

Monzo makes everything easy to use and easy to understand, straightforward banking is what people want and Monzo offers that.

{"display":"M P","full_name":"M P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
M P
Rated Excellent 5/5
Read more product reviews

The App is really good

Current Account 25th April 2025

They are my first real bank account, and the app has made it so easy for me to get started with things such as investments... They are my first real bank account, and the app has made it so easy for me to get started with things such as investments and savings, because it teaches you all the important things you need to know to get started! Read more Read less

{"display":"H","full_name":"H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
H
Rated Excellent 5/5
Read more product reviews
  • 5/5

    All the other banks are behind.

    Monzo was only introduced a few years ago and they’ve smashed it! I love the ability to budget and create savings pots without having to... Monzo was only introduced a few years ago and they’ve smashed it! I love the ability to budget and create savings pots without having to open a savings account. The interface on the app is not only designed nicely but easy & simple to use. NatWest used to be my main bank but now I’ve completely moved to Monzo. Other banks had only introduced similar features after Monzo had! Too late by then. You need to listen to your customers more and take a leaf from Monzo. To all the other banks, you have to work a lot harder to convince me to move to you. Read more Read less

    {"display":"Axo ","full_name":"Axo ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Axo 25th April 2025
  • 5/5

    Monzo is Monzo! Amazing online Bank!

    Monzo is an excellent choice for those looking to manage their finances with ease. The account opening process is incredibly straightforward, allowing users to set... Monzo is an excellent choice for those looking to manage their finances with ease. The account opening process is incredibly straightforward, allowing users to set up their accounts quickly and efficiently through the app. The user-friendly interface makes navigating features like budgeting, spending analysis, and investment options a breeze. Investing through Monzo is also streamlined, providing users with accessible tools to grow their savings. The ability to track expenses in real-time and set savings goals can help users stay on top of their financial health. Overall, Monzo combines convenience with innovative features, making it a fantastic option for anyone looking to simplify their banking and investment experience. Read more Read less

  • 5/5

    Monzo I want to work with you!

    I’ ve been with monzo for over 7 years now, I just find it so reliable and simple. I moved all of my savings to... I’ ve been with monzo for over 7 years now, I just find it so reliable and simple. I moved all of my savings to them as I got a better interest than my other bank. I was given the opportunity to open a flex account a couple of years ago and that boosted my savings by giving me the flexibility to pay in instalments. Monzo its all my chosen card for travelling as they never charged any extra fees. The platform is simple and it works great. MONZO IF YOU ARE HIRING I WOULD LOVE TO WORK WITH YOU! Pd: my friends and family think that I already work for them as I try to get them all to use Monzo. Read more Read less

    {"display":"Dani G","full_name":"Dani G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Flex Credit Card
    Dani G 24th April 2025
  • 5/5

    Super easy, best way to bank

    Super easy to use, got a few of my friends to join and we all find it the best way to bank

    {"display":"Sianne","full_name":"Sianne","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Sianne 24th April 2025
  • 5/5

    Monzo..everything is smooth and easy no grief

    Monzo has been so smooth and easy to acees and keep in touch with my finances

    {"display":"Laura ","full_name":"Laura ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Laura 23rd April 2025
  • 5/5

    I've used Monzo for years and think it's fantastic.

    I've used Monzo for years and think it's fantastic. I've had a joint account and it's a fast, modern and efficient way to bank.

    {"display":"Alex K","full_name":"Alex K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Alex K 23rd April 2025
  • 1/5

    Unable to even open an account because I don't have...

    Unable to even open an account because I don't have any photo identification (I can't afford to get a passport or even get my provisional and start learning to drive)

    {"display":"Gemma M","full_name":"Gemma M","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1209291.png"}}'s avatar
    Current Account
    Gemma M 23rd April 2025
  • 5/5

    I liked it but I don't know if I benefited...

    I liked it but I don't know if I benefited anything

    {"display":"Anonymous A","full_name":"Anonymous A","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1208457.png"}}'s avatar
    Investments
    Anonymous A 22nd April 2025
  • 5/5

    It's a very good bank.

    It's a very good bank. The app is so easy to use an there are customer service team on hand whenever you need them. Roughly... It's a very good bank. The app is so easy to use an there are customer service team on hand whenever you need them. Roughly an hours wait for someone to contact you back but when you've got them they don't leave until your problem is fixed. Read more Read less

    {"display":"Kyle","full_name":"Kyle","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1208236.png"}}'s avatar
    Current Account
    Kyle 22nd April 2025

    Products from Monzo

    Showing products offered by Monzo

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice