I’ve tried several business bank accounts and Mettle are by far the best. Everything is seamless but the game changer is their tie in with... I’ve tried several business bank accounts and Mettle are by far the best. Everything is seamless but the game changer is their tie in with a Free Agent which is the best accounting software for a small limited company like mine. Read more Read less

I was using another bank for my business services but unfortunately it was really hard to conduct my banking but with Mettle everything is much easier.

Chose Mettle as a sole trader because of easy online and app use. Getting to a bank branch is not possible or easy from where... Chose Mettle as a sole trader because of easy online and app use. Getting to a bank branch is not possible or easy from where I live.i can deposit cash via my post office too. Read more Read less

Great onboarding help with tax and free!

No communication at all,nobody knows nothing,all payments tryed to made declined,i couldn.t receive payments,i can.t withdraw money,i can.t transfer money,and the problem is stll ungixed,it... No communication at all,nobody knows nothing,all payments tryed to made declined,i couldn.t receive payments,i can.t withdraw money,i can.t transfer money,and the problem is stll ungixed,it is the 3rd day fighting with them and asking them to solve it as i am left without any money because of them.Do not even think to do banking with them Read more Read less

I tried to make a withdrawal at a cash machine, which was declined. When I contacted support it took them 14 days to rectify. I... I tried to make a withdrawal at a cash machine, which was declined. When I contacted support it took them 14 days to rectify. I then went on holiday and the issue happened again, leaving me unable to pay staff wages the week before Christmas. I reported this to support and as I speak, the issue has not been fixed after 7 days AND their support responce is "we will notify you once thisnis resolved." I cannot withdraw or transfer my own money! If you need a business account go elsewhere, mettle will kill a small business before its had chance to grow by stangling its cash access. Read more Read less

Terrible service, do not protect you against scams and will not honour or refund under the code. Will clutch at straws to not refund you... Terrible service, do not protect you against scams and will not honour or refund under the code. Will clutch at straws to not refund you and incredibly unhelpful. Does not have a 24/7 fraud department either ! Read more Read less

Terrible to open an account, No Help... the agent do not reply... therefore leaves you stuck for days... no phone communication!!! it is a terrible... Terrible to open an account, No Help... the agent do not reply... therefore leaves you stuck for days... no phone communication!!! it is a terrible bank to even think about as there is no help... they simply take your money and provide no services..... i am disgusted with Natwest & Mettle bank. Barclays was better... i recently transfered over from Barclays and now, I am definitely regretting it! poor service, not worth your time or investment!!! Read more Read less

What a shamble of a company run by, well pretty much fools that try and get you to sign for an account that isnt covered... What a shamble of a company run by, well pretty much fools that try and get you to sign for an account that isnt covered by FSCS. I applied in the usual way, met all the vriteria to open a FSCS covered business account, I was asked how much did i take in cash payments, they are very small as most people pay by bank transfer, I gave the advisor the amount and i was declined as he said I would want to deposit cash to which they dont do!, I knew this and never said anything about depositing cash, he came back and said i could accept an FCA account. No thanks. Pretty sad is this is backed by Natwest but the goons cant even ask a question correctly. AVOID Read more Read less