Called up to enquire about the accounts on offer at Hinckley and rugby. Emma was very friendly and helpful to me . And answered all my questions.

I wanted to close an account and move the balance to another account. I did this simply by using a mixture of online and personal... I wanted to close an account and move the balance to another account. I did this simply by using a mixture of online and personal telephone calls. Rita and her staff at Wigston were extremely helpful as well as being down to earth and pleasant. Great care was taken to assure the safety and security of my account. Thank you all concerned. Read more Read less

the application was pre- printed &filled in and speeded up the opening account process at the South Wigston branch which was dealt with by Linda

Rang customer service to set up a nominated bank account for my savings. Jennifer was polite, friendly and thorough with my request. All set up... Rang customer service to set up a nominated bank account for my savings. Jennifer was polite, friendly and thorough with my request. All set up in timely fashion, very helpful thank you Read more Read less

Always a pleasure to visit our local building society. The staff are always very welcoming and helpful.

Very friendly staff. Everything explained in detail. Advice given about the app and how to register excellent. I always receive an especially personal service.

Very simple to make an appointment which was very prompt. Very good advice given and every question we had was answered. We were made very... Very simple to make an appointment which was very prompt. Very good advice given and every question we had was answered. We were made very welcome by extremely pleasant staff. The personal touch and to be able to speak directly to a person makes all the difference. Read more Read less

Very helpful and informative staff

Alice was very helpful and efficient