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Hinckley & Rugby Building Society reviews

Hinckley & Rugby Building Society Logo
Rated Excellent • 4.75/5

Hinckley & Rugby Building Society reviews

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Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 1,749 product reviews

Average score of 4.75/5
5 star
83%
4 star
12%
3 star
2%
2 star
1%
1 star
2%
Reviews for Hinckley & Rugby Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

Lovely friendly staff. really easy to open an account

Lovely friendly staff and really easy to open my account. I was expecting a load of unnecessary document checks and hoops to jump through -... Lovely friendly staff and really easy to open my account. I was expecting a load of unnecessary document checks and hoops to jump through - instead a very friendly and modern experience. More business coming your way. Read more Read less

{"display":"Christina J","full_name":"Christina J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Christina J 18th April 2025

Latest negative rating

1/5

Disgraceful service, waiting for complaints team.

Opened a postal isa account as I live in the North....I have since learned that they do not provide prepaid envelopes to enable me to... Opened a postal isa account as I live in the North....I have since learned that they do not provide prepaid envelopes to enable me to operate my postal account as other financial institutions are only too willing to provide envelopes. Very disappointed from day one with the service. Spoke to head office, Tracy about same, she left me on hold 4 times to ask a supervisor the answer to my questions. 20 minutes speaking to her about a prepaid envelope. I have put in a complaint to their complaint team. Awaiting a call. Disgraceful service. Read more Read less

{"display":"Gardener","full_name":"Gardener","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Gardener 6th March 2025
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About Hinckley & Rugby Building Society

Hinckley & Rugby Building Society is committed to providing an extensive range of competitive savings accounts and mortgage schemes and to providing the highest standards of customer service. Smart Money People is the place for Hinckley & Rugby Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Hinckley & Rugby Building Society at a glance

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Reviews for Hinckley & Rugby Building Society

Showing 11 of 1749 company reviews • Last reviewed within 7 days

Lovely friendly staff. really easy to open an account

Savings • 18th April 2025

Lovely friendly staff and really easy to open my account. I was expecting a load of unnecessary document checks and hoops to jump through -... Lovely friendly staff and really easy to open my account. I was expecting a load of unnecessary document checks and hoops to jump through - instead a very friendly and modern experience. More business coming your way. Read more Read less

{"display":"Christina J","full_name":"Christina J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

We had a very good experience at a difficult time.

Savings • 17th April 2025

We had a very good experience at a difficult time. Liam at Hinckley branch was very helpful.

{"display":"shirley g","full_name":"shirley g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Rang and very helpful and friendly

    Rang and very helpful and friendly

    {"display":"Kev","full_name":"Kev","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kev 16th April 2025
  • 5/5

    Linda from South Wigston branch was very supportive...

    Linda from South Wigston branch was very supportive and professional.

    {"display":"Anwari S","full_name":"Anwari S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Anwari S 16th April 2025
  • 5/5

    Helpful friendly staff explaining different accounts

    Helpful friendly staff explaining different accounts

    {"display":"Mrs V E Christopher ","full_name":"Mrs V E Christopher ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very easy to access a member of staff by telephone.

    Very easy to access a member of staff by telephone. Application acknowledged by telephone.

    {"display":"Charles Greaves","full_name":"Charles Greaves","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Charles Greaves 15th April 2025
  • 5/5

    Review of hinckley and rugby

    Staff very helpful nothing to much trouble a real accet to hinckley and rugby would always recommend

    {"display":"Christopher John carr","full_name":"Christopher John carr","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Opened an ISA account with no issues

    Opened an ISA account with no issues

    {"display":"Andrew W","full_name":"Andrew W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Andrew W 14th April 2025
  • 5/5

    Professional, friendly efficient service

    Professional, friendly efficient service

    {"display":"Sue f","full_name":"Sue f","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sue f 14th April 2025
  • 5/5

    Great service with a smile

    On visiting the Nuneaton branch I was greeted in a very courteous manner, and dealt with in a very efficient way. All my questions were... On visiting the Nuneaton branch I was greeted in a very courteous manner, and dealt with in a very efficient way. All my questions were answered and I was able to complete my dealings in a very effective way. Read more Read less

    {"display":"Sheilesh","full_name":"Sheilesh","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sheilesh 13th April 2025
  • 5/5

    Local branch staff were very knowledgeable and helpful.

    Local branch staff were very knowledgeable and helpful.

    {"display":"please leave me alone","full_name":"please leave me alone","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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