Hinckley & Rugby Building Society reviews

Hinckley & Rugby Building Society reviews
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What is this?
These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.
Review summary
People rate this company as Excellent based on 1,781 product reviews
Latest positive rating
Latest negative rating
Disgraceful service, waiting for complaints team.
Opened a postal isa account as I live in the North....I have since learned that they do not provide prepaid envelopes to enable me to... Opened a postal isa account as I live in the North....I have since learned that they do not provide prepaid envelopes to enable me to operate my postal account as other financial institutions are only too willing to provide envelopes. Very disappointed from day one with the service. Spoke to head office, Tracy about same, she left me on hold 4 times to ask a supervisor the answer to my questions. 20 minutes speaking to her about a prepaid envelope. I have put in a complaint to their complaint team. Awaiting a call. Disgraceful service. Read more Read less