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Susan K

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Review of the Hinckley & Rugby Building Society, Savings:

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Dianne was great and very knowledgeable about the di...

Dianne was great and very knowledgeable about the different savings accounts. She took her time to explain it all and didn't rush me. Reviewed on: 1st March 2026

Reply from Hinckley & Rugby Building Society Hi Susan. Thank you for sharing your feedback with us. We’re so pleased to hear that Dianne was able to provide you with the time and information you needed to understand your savings options. We take great pride in offering knowledgeable, unhurried support to our members, and we’ll be sure to pass on your kind words to Dianne—she’ll be thrilled to know she made a positive impact. Thanks again for your wonderful review, and we look forward to helping you again soon! If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 11th March 2026

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