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Allica: Business Account reviews

Name: Business Account
Rating: 4.82 (713 reviews)

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4.82

Based on 713 reviews, last reviewed 11th Jun 2026

81% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Switched from Virgin Money and its so much better Switched from Virgin Money and the experience is light and day different, from the interest rates, app functionality, to interaction with a real human... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Scammed for £43,821 Refused to Apply APP Protections Scammed for £43,821 – Bank Refused to Apply APP Protections I was the victim of a sophisticated bank impersonation scam and lost £43,821.59. Despite ... Read more Reviewed on: 31st March 2026

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About this product

Allica Bank's Business Account caters to established businesses, offering an attractive interest rate on savings, cashback on eligible card spend, and no monthly fees. It includes a dedicated relationship manager, instant fund access, and accounting software integration.

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Allica Business Account reviews (713)

Switched from Virgin Money and its so much better

Switched from Virgin Money and the experience is light and day different, from the interest rates, app functionality, to interaction with a real human when needed. Reviewed on: 11th June 2026

Scammed for £43,821 Refused to Apply APP Protections

Scammed for £43,821 – Bank Refused to Apply APP Protections I was the victim of a sophisticated bank impersonation scam and lost £43,821.59. Despite clear evidence of fraud — including real-time knowledge of my transactions and recovery of £22,441 by a receiving bank — Allica Bank refused reimbursement. They classified the as “account takeover” rather than an authorised push payment (APP) scam, avoiding application of the October 2024 APP reimbursement rules. Customers are expected to hold significant balances, yet in my case there was no effective intervention when large, unusual payments were made under clear deception. In your own communication, you described this as a “sophisticated impersonation scam”, which clearly involves deception and social engineering. Despite this, you chose to classify the as “account takeover” and declined to apply the October 2024 APP reimbursement protections. This contradiction is significant. Crucially, the fraudsters demonstrated real-time knowledge of my transactions during the call. They referenced activity that had just occurred, which would not be possible without either highly sophisticated access or a serious failure in safeguarding customer information. This further supports that this was a deception-based scam, not a simple customer-authorised action. • Reference live transactions on my account in real time • Quote sensitive card details • Spoof your official number and carry out a structured callback process It is also notable that £22,441 was recovered by a receiving bank, confirming the funds were traceable and reinforcing that this was not a straightforward case of customer error. The matter is now with the Financial Ombudsman Service, where I am confident an independent review will assess whether your classification and decision were appropriate. I will provide a further update once the Ombudsman has concluded its investigation A FULL REVIEW WILL BE COMING WHICH WILL INCLUDE ALLICA REFUSAL RESPONCES, This will be shared in FULL to protect others, Reviewed on: 31st March 2026

Why switch to Allica Bank?

We switched from our previous business bank of around 20 years, as their charges were increasing. We switched to Allica, and it not only wiped off these charges, we are now getting cashbank on top of our savings account interest, so really happy with the decision. The access via PC or App is simple, easy and a smooth operation. I highly recommend any small business to use Allica. Reviewed on: 25th March 2026

Happy with my switch

I switched to Allica about a year ago for business banking and have found it to be a brilliant service. There's an attentive account manager should I need it, and the online banking and app operate as expected. Reviewed on: 23rd March 2026

Friendly , fast service.

Friendly , fast service. Simple banking where I get value Reviewed on: 6th March 2026

A reliable service

Allica Bank has provided me with a reliable service with competitive interest rates. Their communications are and the on-line banking easy to use. Reviewed on: 1st March 2026

Pay interest & FX rates

They actually pay you competitive interest Unlike High Street Banks. Just found out that their foreign exchange transactions are cheaper than WISE. Reviewed on: 27th February 2026

Great support for our growing swimming school

Allica Bank has been providing banking services for our swimming school, and the experience has been very positive. The onboarding process was smooth, their team is responsive, and the services are clearly designed with small and growing businesses in mind. We’re very happy with the support so far. Reviewed on: 26th February 2026

I’ve been with Alica Bank for almost a year now, and...

I’ve been with Alica Bank for almost a year now, and honestly, it’s been one of the best banking experiences I’ve ever had. Everything just works smoothly — from opening the account to using the app every day. What I really love is how they reward you simply for being a customer. Getting interest on the money I keep in my account and cashback on card purchases makes a real difference over time. It feels like they actually value their customers instead of just taking their business for granted. The app is easy to use, the communication is clear, and I’ve never had an issue that wasn’t quickly sorted out. After nearly a year, I can genuinely say I trust Alica Bank completely — it’s modern, reliable, and actually rewarding to use. Reviewed on: 26th February 2026

On-boarding by customer services

On-boarding by customer services was exemplary. Well done to the team, c.f. Jasmine Reviewed on: 26th February 2026

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