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ANNA: Business Account reviews

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4.76
Based on 415 reviews, last reviewed 25th Jun 2025
84% decrease in 5 star reviews
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Latest highest rating:

5

Been with Anna six months or so. Been with Anna six months or so.easy to register.any queries answered promptly and efficiently.very easy to use. Reviewed on: 18th April 2025
Stephen C's avatar
Stephen C

Latest lowest rating:

1

A Nightmare for My New Business - AVOID AT ALL COSTS! As a new business, choosing ANNA Money was a colossal mistake. My business account was blocked for a shocking 13 days immediately after receiving init... Read more Reviewed on: 25th June 2025
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About this product

ANNA Money provides business accounts designed for UK small businesses, freelancers, and creative professionals. The service emphasises a quick setup process, allowing users to open an account in under 10 minutes.

Key features include a business debit card, virtual card options, instant payment notifications, and expense management tools.

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ANNA Business Account reviews (415)

A Nightmare for My New Business - AVOID AT ALL COSTS!

1
As a new business, choosing ANNA Money was a colossal mistake. My business account was blocked for a shocking 13 days immediately after receiving initial payments, trapping my lawful funds and completely paralyzing my operations. Their "final response" for closing my account falsely claimed I didn't provide necessary documents. This is an outright lie! I provided EVERY SINGLE DOCUMENT THEY ASKED FOR, PROMPTLY AND DILIGENTLY. The absolute absurdity? I've since successfully opened multiple business accounts with other reputable banks. They asked for the EXACT SAME DOCUMENTS I gave to ANNA Money, and they were all perfectly happy to offer me their services. This clearly proves ANNA Money's internal processes are broken, unprofessional, and frankly, incompetent. This ordeal caused immense personal stress, severely damaged my business's reputation (as I couldn't pay my partners), and wasted valuable time. Their customer service was a loop of generic, unhelpful responses, utterly disregarding the crisis they created. Do NOT trust their Google rankings or any claims of being a top provider. My experience shows their true colours. I have reported ANNA Money to both the Financial Ombudsman Service (FOS) and the Payment Systems Regulator (PSR) due to their unacceptable conduct. Do NOT choose ANNA Money. My experience was traumatic, insulting, and devastating for my new venture. They are unfit to provide banking services, and I wouldn't wish this nightmare on anyone. Save yourself the stress, financial loss, and damage to your reputation – look elsewhere. Reviewed on: 25th June 2025
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Admin Team

Unreliable and unjust

1
As a sole director temporarily abroad, I was shocked to find my business account frozen without any clear deadline or warning after a request for routine documents. Despite explaining my situation and limited access while overseas, Anna Bank proceeded to block incoming payments, including a critical DWP benefit payment that took months to arrange. This action was taken with no regard for fair notice, FCA principles, or the serious consequences to my tenants and business operations. Customer service has been unhelpful and opaque about their procedures. Unjustified, disproportionate, and frankly careless treatment of small business clients. I will be escalating to the Financial Ombudsman and Tribunal Services. Avoid if you need reliability or accountability. Reviewed on: 11th June 2025
Omer M's avatar
Omer M

Been with Anna six months or so.

5
Been with Anna six months or so.easy to register.any queries answered promptly and efficiently.very easy to use. Reviewed on: 18th April 2025
Stephen C's avatar
Stephen C

Anna is good business account for all business needs

5
Anna is good business account for all business needs Reviewed on: 17th April 2025
noman a's avatar
noman a

Perfect for beginners with business banking

5
Perfect for beginners with business banking Reviewed on: 14th April 2025
Bhavya v's avatar
Bhavya v

anna is brilliant platform for small businesses with...

5
anna is brilliant platform for small businesses with low income Reviewed on: 7th April 2025
noman a's avatar
noman a

Using Anna has really helped me.

5
Using Anna has really helped me. Bookkeeping and submitting my tax return has become almost effortless. It’s so simple to Lodge receipts and invoices just by emailing them or sharing them to the app. Whenever I have any questions I can just send messages and get response is very quickly. It’s all saves very easy to create and send invoices. For someone he’s not very good at financial admin, it’s really helped me run my own business. Reviewed on: 4th April 2025
Dan B's avatar
Dan B

For an individual who is rubbish at paperwork Anna r...

5
For an individual who is rubbish at paperwork Anna really helps, I can invoice, quote, add my expenses, it automatically sorts my payments to the invoices. It works great for me Reviewed on: 3rd April 2025
Adam Cronshaw's avatar
Adam Cronshaw

As stated before, one of the best financial apps I’v...

5
As stated before, one of the best financial apps I’ve used and have recommended it to family and friends already Reviewed on: 31st March 2025
Oliver M's avatar
Oliver M

Great Business account

5
All was someone to help when need a quick answer Reviewed on: 29th March 2025
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Clare Barter

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