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Barclays: Business Banking reviews

Name: Business Banking
Rating: 3.23 (216 reviews)

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2.81

Based on 216 reviews, last reviewed 27th May 2024

No new 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

41%

14%

34%

Latest highest rating:

5

recommend 100% you will not be disappointed choosing barclays for your business Reviewed on: 18th August 2023

Latest lowest rating:

1

Horrible systems and service Applied for a currency account 6 weeks ago. Was told it would take max 6 weeks before it was opened. Before then I would hear from the relevant depart... Read more Reviewed on: 27th May 2024

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About the Business Banking

Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Barclays business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Barclays Business Banking reviews (216)

Horrible systems and service

Applied for a currency account 6 weeks ago. Was told it would take max 6 weeks before it was opened. Before then I would hear from the relevant department. Nothing has happened. I have chased this many times only to find out that they had lost my documents and had not done anything, but that they would now fast track the application. That was nearly 4 weeks ago. Nothing has happened. I will be leaving barclays after this horrible experience. I will close my business and personal account. Reviewed on: 27th May 2024

Three months to get a reply to a letter.

Dropped them after many years, after closure of all local business departments and branches. Awful communication problems, since I have problem on the phone. No email or chat, no contact form, no chatbot even! 3 months to get a reply to a letter! Reviewed on: 29th February 2024

Terrible customer service, lack of branches

Terrible customer service, lack of branches Reviewed on: 20th February 2024

Untrained staff.

Untrained staff. No branches, no attractive products Reviewed on: 15th February 2024

Showing 4 of 216

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