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Barclays: Business Banking reviews

Name: Business Banking
Rating: 2.84 (234 reviews)

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2.84

Based on 234 reviews, last reviewed 17th Apr 2026

200% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

40%

13%

36%

Latest highest rating:

5

Autistic Approved! Haha I have been with Barclays since I was a teenager it has been an amazing experience really easy to use and when I have had a problem their customer ser... Read more Reviewed on: 6th April 2026

Latest lowest rating:

1

do Barclays have any branches left? closing branches no customer service long waits on telephone staff to greet you at branch to force you to use a atm staff did not understand speak... Read more Reviewed on: 17th April 2026

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About this product

Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Barclays business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Barclays Business Banking reviews (234)

do Barclays have any branches left?

closing branches no customer service long waits on telephone staff to greet you at branch to force you to use a atm staff did not understand speak good english and because dressed in work clothes was ignored looked down on elderly also ignored Reviewed on: 17th April 2026

Autistic Approved! Haha

I have been with Barclays since I was a teenager it has been an amazing experience really easy to use and when I have had a problem their customer service has been amazing, they noted down I was autistic and did everything possible to make my time with them smooth Reviewed on: 6th April 2026

Excellent service and products.

Excellent service and products. Branch network is vital Reviewed on: 25th March 2026

Unacceptable Service

Jet Blue Card - Barclays Unacceptable Service – Closing My Account I am beyond frustrated with Barclays and the level of service I have received. My concerns were repeatedly ignored, and I can no longer trust them with my finances. As a result, I am closing my account immediately. I will also be sharing my experience across social media to warn others about the poor service and lack of accountability. Barclays needs to take serious steps to address these issues and treat their customers with respect. Reviewed on: 12th March 2026

No value from the bank for loyalty.

No value from the bank for loyalty. The years of keeping money here means nothing it seems. Reviewed on: 15th February 2026

When I attempted to withdraw my funds, the situatio...

When I attempted to withdraw my funds, the situation changed dramatically. Communication became slow and evasive, withdrawal requests were repeatedly delayed, and eventually both my profits and original deposit were lost. The broker's claims of being a regulated platform now appear to be false. After extensive research and reviewing similar victim cases, I contacted a fund recovery specialist who successfully helped me retrieve my money. Trusted Recovery Assistance Mrs. Olivia specializes in: Assisting victims of online trading scams Investigating fraudulent trading platforms Recovering lost or withheld funds olivia trader 44 @ gmail com Reviewed on: 3rd February 2026

A careless attitude from Barclay's

Barclays blocked my card on the 8/11/2025 as they thought there had been fraud on the 3/11/2025. A new card was sent. This card was blocked before I had a chance to use it. Another card was sent which I never received. Numerous requests for a new card were made, no card arrived. It was not a case of not having a healthy balance. 18/12/2025 I still waiting for a new card. Barclay's staff are rude, interrupt when I am speaking and trying to shout me down. These people are all foreigners who by their attitudes should not be in a customer service environment. Barclay's have adopted the same attitude if could not care less. After 40 years as a customer I can say I am thoroughly disgusted with the attitude shown by this once glorious bank Reviewed on: 18th December 2025

They blocked my account because I did not want to ex...

They blocked my account because I did not want to explain them all detailes of the payment I was going to make (such as why are you gonna pay, what are you gonna buy, why etc.) Reviewed on: 22nd November 2025

I tried to activate a new card after my old one expi...

I tried to activate a new card after my old one expired, but I must have messed it up somehow. I had to call customer service to get it activated with security. They asked me to fax a bunch of ID paperwork. I called back later—some of it passed, but I had to refax because other parts didn’t. Eight months later, I’mSTILL HERE TRYING TO GET IN MY ACCOUNT! can see anything!!! BAD BAD CS! Reviewed on: 13th November 2025

I had a bussiness account with Barclays for about 4...

I had a bussiness account with Barclays for about 4 years. At some point they kept asking me silly questions (like why i take cash reguraly from my account). The call center us in India, talking with someone who speaks bad english (accent) and has no understanding of life in the UK is a major problem. Reviewed on: 5th September 2025

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