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Ratings based on 56 reviews Last review 1 week ago

Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. With business banking and aspects such as access to finance being so important to...

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Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Barclays business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Your Business Banking Reviews (56)

27th October 2017

Customer Service?

I have been running a (small) business account at Barclays for a number of years - I rarely have to go into a branch, and most transactions are done on the internet. So far so good. However I've had three instances when I've been locked out of my...

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I have been running a (small) business account at Barclays for a number of years - I rarely have to go into a branch, and most transactions are done on the internet. So far so good. However I've had three instances when I've been locked out of my account for no reason, and unable to transact. When I've called customer services to sort out and get me back online they have absolutely failed. They've made promises - 48 hrs and you'll be back online - Didn't happen. On every occasion I've had to go into a branch to transact. My most recent incident has been ongoing for two weeks, and I'm still having to go into a branch to transact - useless. Now finally I've decided to bite the bullet and find another online bank

25th August 2017

Terrible customer service

I'm based in Ireland and the solution barclays had when they Accidentally closed our online banking was every time i needed to use our account to get on a plane and do it in person. Customer service was absolutely useless. For two months we've been...

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I'm based in Ireland and the solution barclays had when they Accidentally closed our online banking was every time i needed to use our account to get on a plane and do it in person. Customer service was absolutely useless. For two months we've been without access and have basically told tough luck, we dont have a department that is designed to fix your specific problem - even though they admitted it was their fault.

9th August 2017

Best banking service

We set up a business in August 2016 and made an appointment with Barclays to arrange for our bank account. The account manager was very knowledgeable and gave us all the info we needed and set up all the accounts we needed for our business. We were...

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We set up a business in August 2016 and made an appointment with Barclays to arrange for our bank account. The account manager was very knowledgeable and gave us all the info we needed and set up all the accounts we needed for our business. We were very impressed and the online banking facility is fantastic and occasionally we need help and there is always a friendly member of staff available to assist

10th April 2017

Barclays Business Banking

Barclays made it easy for me and set up my business banking account in 4 working days. Everything was laid out and explained perfectly including how to access my account from the app. Really happy with their friendly and professional service.

21st March 2017

SME - Lack of service

Poor customer service due to a lack of understanding of how my business works in practice. Despite the fact that a personal relationship would be better, the mobile app, is good and easy to access.

2nd January 2017

Quick, Easy and Good Value for Money

Very quick and easy to set up over the phone without ever having to take time off work to go into a branch. The advisors were very helpful and talked me through the whole process. As I am a new limited company, I get my first year of banking free...

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Very quick and easy to set up over the phone without ever having to take time off work to go into a branch. The advisors were very helpful and talked me through the whole process. As I am a new limited company, I get my first year of banking free which is great!

21st April 2016

Not a bank for me

I have recently taken over a small businessnand have spent literally hours on the phone trying to sort out online banking, duel authorization, telephone banking and problems with the mandate. I have been in branch too and nobody is very helpful. Hours...

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I have recently taken over a small businessnand have spent literally hours on the phone trying to sort out online banking, duel authorization, telephone banking and problems with the mandate. I have been in branch too and nobody is very helpful. Hours on hold calling their helpline to then get little help at the end!

28th March 2016

Won't go near a Barclays ever again

Very unhelpful, both in person, on the phone, and online. Promised information never arrived. Impossible to find out anything online, made to go through hoops - catch 22 hoops in my case as they hadn't sent me the information I needed to answer their...

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Very unhelpful, both in person, on the phone, and online. Promised information never arrived. Impossible to find out anything online, made to go through hoops - catch 22 hoops in my case as they hadn't sent me the information I needed to answer their security questions. In-branch is entirely inappropriate environment for doing ANY banking - business or private - with staff avoiding you, no queuing system, and then you confidential financial details discussed loudly in the open floor area. A truly horrible experience.

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