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Barclays: Business Banking reviews

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2.88
Based on 224 reviews, last reviewed 12th Jun 2025
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Latest highest rating:

5

Friendly customer experience with quick responses. Friendly customer experience with quick responses. Easily accessed through the app. Reviewed on: 12th June 2025
Aaron McManamon's avatar
Aaron McManamon

Latest lowest rating:

1

customer service is plain awful Due to continued incompetence we changed our bank from Barclays - absolutely awful bank to deal with Reviewed on: 10th April 2025
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Gizmo
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About this product

Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Barclays business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Barclays Business Banking reviews (224)

Not the most efficient

3
Overall, I'm quite happy with Barclays - I've never thought of leaving...but I would say that they don't seem to be the quickest / more attentive to business needs. Sometimes things feel like they take too long, or standard questions seem to throw them a bit Reviewed on: 18th November 2014
JWebb's avatar
JWebb

Tried to open an account...3 weeks wait for appointment!

2
I was urgently trying to open a business account, and was offered an appointment 3 weeks away...called HSBC and got one in 2 weeks. Maybe they are so good that you just have too wait, but i couldn't wait the extra week Reviewed on: 14th November 2014
Mary's avatar
Mary

Online banking is top and quick to use

4
I run a small business and Barclays have helped make banking easy for us. I think the online banking service is really good, and works for me Reviewed on: 14th November 2014
AlanM's avatar
AlanM

Great account for new and small businessess

4
I have had two small businesses accounts with Barclays since 2012. I have direct access to a local business manager via both email and a telephone number. This relationship manager is also supported by a telephone team. The first year of banking is free. The second year sees some small, but reasonable charges apply. Barclays also put you onto their Connector programme which publishes advice on running a small business, this is not so useful, but as it only means you receive emails that give you the option to access further information or not, it is not intrusive. In summary, great for anyone starting a business. Reviewed on: 17th October 2014
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Paulc

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